Unified.to Reviews & Product Details

The platform has a clean concept and the promise of simplifying integrations is definitely appealing. Being able to connect systems through one provider is a strong proposition, especially when trying to reduce technical overhead and avoid managing multiple separate integrations. The team also seem engaged and willing to discuss specific use cases, which is appreciated. Review collected by and hosted on G2.com.

In practice, it has felt a bit restrictive for our needs. The main value for us would be around flexible payment or reward delivery options, and it’s not yet clear that the platform can properly support that use case. At times the process has also felt quite rigid, with approvals paused while internal discussions happen, which makes things harder when you need speed and clarity. There is also a sense that some use cases may be better supported than others, and if your needs sit outside their preferred model, progress can become difficult. Review collected by and hosted on G2.com.

I find Unified.to incredibly valuable because it allows me to implement API integration once and easily access multiple different systems of a similar type. I love how it handles authentication and API updates on my behalf, reducing the effort I need to spend on these areas. The responsive customer support is exceptionally commendable; they not only address my needs promptly but also create tickets for any feature requests I make, which are often implemented by their development team within a few days. Unified.to’s developer tools are particularly useful, especially the management console that provides full call logs and allows me to make test calls before writing any code. The virtual webhooks feature stands out remarkably because it lets Unified.to monitor underlying systems for changes and notify my app, even when the underlying system doesn’t have native webhooks implementation. I am also impressed with the reasonable pricing structure that includes unlimited tenants, making it economically appealing. Furthermore, the initial setup process was straightforward, thanks to their well-documented SDK and examples. Using Unified.to as a standardized proxy to interact with various systems like Notion, Guru, Freshdesk, SharePoint, Box.com, Dropbox, and Google Drive greatly enhances the integration experience, and the simplicity it offers in linking these systems is a significant advantage. Review collected by and hosted on G2.com.

Sometimes I need features or integrations which are not implemented yet. Although team is open to suggestions and often implements missing features quickly. Review collected by and hosted on G2.com.

- Ability to enable new integrations for our users in hours rather than days/weeks

- More start-up friendly plan structure compared to alternatives

- Great partners to work with and great support Review collected by and hosted on G2.com.

- On each API function, number of filters and documentation about what each field ties to in that specific integration's original API, is evolving and getting better over time, but there's sill room to improve which means it will just get better over time (there's always an option to use the passthrough API if the unified functions don't support that functionality yet). Review collected by and hosted on G2.com.

They provide a "unified" api that I can plug into to easily connect to hundreds of SaaS software, this helps keeps my customers happy and provide a sticky experience as I am able to connect into any product they use. Review collected by and hosted on G2.com.

Hard to find a thing I dislike, their customer service is great and when bugs are found they are quick to address it. Review collected by and hosted on G2.com.

The product in itself really helped us ship our integration with multiple CRM in record time. But what really made the difference for me is the responsiveness and reactivity of the unified team. As soon as we showed interest in their product, they created a direct communication channel between our team and theirs to make sure that everything goes smoothly if we were to use unified. At some point, we were faced with a scenario that wasn't covered by unified's API, and the team pushed an update to unified in 3 days. They worked through the weekend to make sure our team would get this update as quickly as possible. Come Monday morning, that update was live for us to use.

Great product, amazing team Review collected by and hosted on G2.com.

There wasn't much to dislike to be honest. Review collected by and hosted on G2.com.

One of the standout aspects of Unified.to is their exceptionally responsive tech support team. They work closely with you during the integration of their unified API, offering hands-on assistance with testing and required mapping.The most helpful feature of Unified.to is their comprehensive dashboard, which makes it easy to track connections and integrations. It provides a clear overview and flags any issues that may arise, enabling quick troubleshooting. Review collected by and hosted on G2.com.

While Unified.to offers many benefits, one area that could be improved is the initial integration with ATS platforms, as not all data fields are readily available right out of the box. This can create some limitations and require additional steps to access specific data points during setup. However, a significant upside is that the Unified.to team is highly supportive and always willing to work with you to customize and expand data connections, ensuring that the required information becomes accessible. Review collected by and hosted on G2.com.

Unified has provided a true unified API for us to integrate with. The model is consistent and where any providers fall short, Unified is quick to identify why certain functionality isn't present and even work with the provider to potentially fill that gap.

In addition to this, their support is unmatched. Quick to respond, easy to work with, and friendly to boot. Feature requests and bugs are prioritized efficiently and transparently - it truly feels like a partnership. As an early stage company, I can't overstate how much time Unified has saved us and would recommend them without hesitation! Review collected by and hosted on G2.com.

There are some gaps in the supported integrations, but this is understandable for a company at this stage. Also any gaps or feature requests are quickly and seamlessly resolved so this has been a non-issue. Review collected by and hosted on G2.com.

The team's dedication to service, features and the rapid pace of development has been phenomenal.

Our team has been able to build and integrate with 10 products on an Alpha-stage product and we expect to be launching with over 50 integrations out the box in a month's time.

The biggest selling feature of the product is how Unified takes its approach to authentication vs. its competitors, this is a truly unified API platform, not a pretty UI passthrough where you'd still end up building the same integrations yourself. Review collected by and hosted on G2.com.

As with all companies, there are limitations with integrations that are built out but the funniest things are the moment we discuss these, the team's actually released new features that gets us there. It's been a phenomenal experience working with them and their support is amazing. Review collected by and hosted on G2.com.

Staff is quick and helpful. Software is easy to use Review collected by and hosted on G2.com.

Could be helpful to have more examples in the docs but not really an issue Review collected by and hosted on G2.com.

Unified.to has been exceptional in providing hands-on support for implementing their software. The one-on-one support and direct line of communication have made the process seamless and efficient. Their unified data model makes sense and is flexible for our integration needs. Whenever we encountered bugs, they were actioned and fixed immediately with full transparency, and any feature requests we’ve made have been taken seriously and actively planned for. Couldn't ask for a better partner when launching our integration featureset! Review collected by and hosted on G2.com.

While the support and responsiveness have been top-notch, the range of vendors available in my specific vertical could be broader. Additionally, the bugs we encountered made for an initially wonky implementation process, however they were resolved quickly enough so it was never a big issue. Review collected by and hosted on G2.com.