Best Incident Response Services Providers

How Many Incident Response Services Providers Products Does G2 Track?

Total Products under this Category: 101

Category Stats (Sep 2026)

  • Average Rating: 4.53/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 23, 2026

How Does G2 Rank Incident Response Services Providers Products?

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G2 Grid® for Incident Response Services Providers

G2 Grid® for Incident Response Services Providers plotting products by satisfaction and market presence

Highlighted products: Check Point Infinity Global Services, 7 Layer Solutions, Check Point ThreatCloud Incident Response, RSA Services, and Microsoft Defender Experts for XDR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-response-services/grids.json?focus%5B%5D=check-point-infinity-global-services&focus%5B%5D=7-layer-solutions-inc-7-layer-solutions&focus%5B%5D=check-point-threatcloud-incident-response&focus%5B%5D=rsa-services&focus%5B%5D=microsoft-defender-experts-for-xdr)

Check Point Infinity Global Services

Check Point Software Technologies Ltd. is the largest network cyber security vendor globally, providing industry-leading solutions and protecting customers from cyberattacks with an unmatched catch rate of malware and other types of threats.

Average Rating: 4.6/5.0

Total Reviews: 24

Who Is the Company Behind Check Point Infinity Global Services?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 62% Large, 23% Medium

What Are Recent G2 Reviews of Check Point Infinity Global Services?

What Are G2 Users Discussing About Check Point Infinity Global Services?

7 Layer Solutions

7 Layer Solutions is an IT and Cybersecurity Managed Services Provider supporting businesses across North America. We partner with organizations to manage and secure their IT environments, provide strategic advisory and project-based expertise, and help teams adopt AI tools in ways that drive efficiency, productivity, and long-term business value.

Average Rating: 4.8/5.0

Total Reviews: 73

Who Is the Company Behind 7 Layer Solutions?

Who Uses This Product?

  • Top Industries: Manufacturing, Marketing and Advertising
  • Company Size: 42% Small, 41% Medium

What Do G2 Reviewers Say About 7 Layer Solutions?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent response time and dedicated support, ensuring timely resolution of issues.
  • Users admire the fantastic communication and responsiveness of 7 Layer Solutions, contributing to a smooth project experience.
  • Users praise the superb customer support from 7 Layer Solutions, highlighting quick responses and dedicated assistance.
  • Users value the consistency of the team, fostering strong relationships and effective collaboration over many years.
  • Users value the collaborative support from 7 Layer Solutions, enhancing operational efficiency and fostering strong partnerships.
Cons
  • Users note the expensive pricing of 7 Layer Solutions, though many believe the quality justifies the cost.
  • Users experience performance issues with audio/visual, needing alternate providers for application development challenges.
  • Users find user interface issues prevalent, causing challenges in the overall experience with 7 Layer Solutions.
  • Users feel a need for more documentation, citing expertise required for effectively utilizing 7 Layer Solutions.
  • Users express frustration with the limited availability of 7 Layer Solutions, delaying project initiation and causing inconvenience.

What Are Recent G2 Reviews of 7 Layer Solutions?

Check Point ThreatCloud Incident Response

ThreatCloud Incident Response helps mitigate future risks with post-incident reports and security best practices advisement.

Average Rating: 4.7/5.0

Total Reviews: 15

Who Is the Company Behind Check Point ThreatCloud Incident Response?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 93% Medium, 47% Large

What Are Recent G2 Reviews of Check Point ThreatCloud Incident Response?

What Are G2 Users Discussing About Check Point ThreatCloud Incident Response?

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RSA Services

RSA Business-Driven Security solutions help customers comprehensively and rapidly link security incidents with business context, enabling them to respond effectively and protect what matters most.

Average Rating: 4.6/5.0

Total Reviews: 45

Who Is the Company Behind RSA Services?

  • Seller: RSA Security
  • HQ Location: Bedford, MA
  • Twitter: @RSAsecurity
    110,293 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,813 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 62% Large, 29% Medium

What Are Recent G2 Reviews of RSA Services?

What Are G2 Users Discussing About RSA Services?

Microsoft Defender Experts for XDR

Effective contingency plans, processes, and tools are key to swift security response. Work with security support engineers and onsite incident response teams to investigate suspicious events, detect malicious attacks, and respond to security breaches.

Average Rating: 4.6/5.0

Total Reviews: 17

Who Is the Company Behind Microsoft Defender Experts for XDR?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Company Size: 47% Medium, 35% Small

What Are Recent G2 Reviews of Microsoft Defender Experts for XDR?

Cybriant

Cybriant delivers a comprehensive and customizable set of managed cybersecurity services, Cybriant's team of highly-trained, professional, security analysts provide 24/7 continuous threat detection with remediation through Managed SIEM with LIVE Monitoring, Managed Detection and Remediation (MDR), Comprehensive Vulnerability Management, and CybriantXDR. Cybriant helps clients by offering managed security services that cover the fundamental cybersecurity needs of most organizations. We make enterprise-grade cybersecurity services accessible to the mid-market and beyond.

Average Rating: 4.7/5.0

Total Reviews: 34

Who Is the Company Behind Cybriant?

  • Seller: Cybriant
  • Year Founded: 2015
  • HQ Location: Alpharetta, GA
  • Twitter: @CybriantMSSP
    791 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 47% Medium, 32% Small

What Are Recent G2 Reviews of Cybriant?

What Are G2 Users Discussing About Cybriant?

Cisco Security Services

Work with our strategic and technical advisors to align security, compliance, and threat management with your business goals.

Average Rating: 4.4/5.0

Total Reviews: 13

Who Is the Company Behind Cisco Security Services?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Company Size: 54% Large, 38% Medium

What Are Recent G2 Reviews of Cisco Security Services?

Kaspersky Cybersecurity Services

Kaspersky is the world's largest privately held vendor of endpoint cybersecurity solutions.

Average Rating: 4.6/5.0

Total Reviews: 17

Who Is the Company Behind Kaspersky Cybersecurity Services?

  • Seller: Kaspersky
  • Year Founded: 1997
  • HQ Location: Moscow
  • Twitter: @kasperskylabind
    1,291 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,616 employees on LinkedIn®
  • Phone: 1-866-328-5700

Who Uses This Product?

  • Company Size: 53% Small, 29% Medium

What Are Recent G2 Reviews of Kaspersky Cybersecurity Services?

What Are G2 Users Discussing About Kaspersky Cybersecurity Services?

CyStack Security Services

CyStack Security Services is a set of solutions to help businesses manage their digital security. We offer a clear way to check, fix and watch over a company's security to keep data and systems safe. Our services are for all kinds of businesses, from small startups to big companies, that need help with security. The main goal is to protect a business, stop data leaks, and meet industry standards. CyStack offers its services through two distinct models, each tailored to specific business needs: Security Assessment Consulting: - What it is: A one-time project to check your systems for weak points. - How it helps: You get a simple report with clear steps to improve your security. - Value: It helps you find and fix problems before they become a bigger issue. Managed Security Services (MSSP): - What it is: Ongoing, 24/7 security monitoring. - How it helps: A team of experts watches for threats and responds fast. - Value: It lowers the risk of cyberattacks and limits damage when an incident happens. No matter if you need a quick check or full-time protection, CyStack gives you the tools and support to secure your business and help it grow.

Average Rating: 4.9/5.0

Total Reviews: 22

Who Is the Company Behind CyStack Security Services?

  • Seller: CyStack
  • Year Founded: 2017
  • HQ Location: Hanoi, VN
  • Twitter: @CyStackSecurity
    35 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 45% Small, 32% Medium

What Are Recent G2 Reviews of CyStack Security Services?

Rapid7 Security Services

Rapid7 transforms data into insight, empowering IT and security professionals to progress and protect their organizations.

Average Rating: 3.5/5.0

Total Reviews: 12

Who Is the Company Behind Rapid7 Security Services?

  • Seller: Rapid7
  • Year Founded: 2000
  • HQ Location: Boston, MA
  • Twitter: @rapid7
    124,405 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,746 employees on LinkedIn®
  • Ownership: NASDAQ:RPD

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Are Recent G2 Reviews of Rapid7 Security Services?

What Are G2 Users Discussing About Rapid7 Security Services?

Cybereason Services

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Average Rating: 4.2/5.0

Total Reviews: 5

Who Is the Company Behind Cybereason Services?

  • Seller: Cybereason
  • Year Founded: 2012
  • HQ Location: La Jolla, San Diego, US
  • LinkedIn® Page: www.linkedin.com
    448 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Large, 40% Medium

What Are Recent G2 Reviews of Cybereason Services?

What Are G2 Users Discussing About Cybereason Services?

Arctic Wolf Incident Response Services

Arctic Wolf's Incident Response Services provide organizations with rapid, comprehensive support to effectively manage and recover from cyber incidents. Their dedicated team of experts is available 24/7 to contain threats, conduct thorough investigations, and restore business operations to their pre-incident state. By leveraging Arctic Wolf's services, businesses can minimize downtime, reduce financial impact, and strengthen their overall cybersecurity posture. Key Features and Functionality: - Rapid Threat Containment and Eradication: Immediate response to isolate and eliminate cyber threats, preventing further damage. - Digital Forensics and Root Cause Analysis: In-depth investigations to identify the origin and scope of incidents, enabling effective remediation. - Business Restoration Services: Assistance in recovering data, reimaging workstations, rebuilding active directories, and hardening networks to resume normal operations swiftly. - Threat Actor Negotiation: Experienced negotiators work to reduce ransom demands and support recovery efforts, with a track record of reducing ransoms by an average of 92%. - Incident360 Retainer: A comprehensive retainer offering full incident response coverage for any incident type, including proactive readiness activities like IR planning and tabletop exercises. Primary Value and Problem Solved: Arctic Wolf's Incident Response Services address the critical need for swift and effective management of cyber incidents. By providing end-to-end support—from immediate threat containment to full business restoration—they help organizations minimize operational downtime and financial losses associated with cyber attacks. Their proactive planning and readiness activities further enhance an organization's resilience, ensuring they are better prepared to handle future incidents. This comprehensive approach not only resolves immediate threats but also strengthens the overall security posture of the organization.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Arctic Wolf Incident Response Services?

  • Seller: Arctic Wolf Networks
  • Year Founded: 2012
  • HQ Location: Eden Prairie, MN
  • Twitter: @AWNetworks
    4,520 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,286 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Are Recent G2 Reviews of Arctic Wolf Incident Response Services?

IBM Managed Security Services

IBM Managed Security Services offer the industry-leading tools, technology and expertise to help secure your information assets around the clock, often at a fraction of the cost of in-house security resources. IBM Security Operations Center Portal, a single window into your entire security world, is included in every managed security service.

Average Rating: 4.5/5.0

Total Reviews: 4

Who Is the Company Behind IBM Managed Security Services?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of IBM Managed Security Services?

IT GOAT

IT GOAT is an IT Managed Services Provider that is focused on Business Outcomes for our clients. Everything we do at IT GOAT, we do to give our clients a competitive advantage. The way we give our clients a competitive advantage is by reducing time and cost to manage their own IT while eliminating IT downtime. By doing so, our clients are able to reallocate more time and money back in their business so they can outperform their competition.

Average Rating: 4.9/5.0

Total Reviews: 9

Who Is the Company Behind IT GOAT?

  • Seller: IT GOAT
  • Year Founded: 2018
  • HQ Location: Dallas, US
  • Twitter: @The_IT_Goat
    40 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 100% Small

What Are Recent G2 Reviews of IT GOAT?

What Are G2 Users Discussing About IT GOAT?

OneNeck IT Solutions

OneNeck’s US-based experts deliver a diverse portfolio of hybrid IT solutions that include: - Multi-cloud: Public, hosted private, on-prem and hybrid cloud - Infrastructure: Network, systems and storage, wired/wireless access, data protection - Collaboration: Voice, video, messaging and meetings - Data Modernization: Modern data platforms, data transformation and AI - Security: Risk assessments, roadmaps, mitigation and 24x7 response - Managed Services: Infrastructure, OS, database, application and multi-cloud Through advanced engineering and security best practices, we help our customers stabilize and protect their IT environments, navigate a path to IT modernization and take full advantage of new and innovative technologies in the cloud to achieve strong business growth.

Average Rating: 4.6/5.0

Total Reviews: 26

Who Is the Company Behind OneNeck IT Solutions?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 62% Medium, 23% Large

What Are Recent G2 Reviews of OneNeck IT Solutions?

What Are G2 Users Discussing About OneNeck IT Solutions?

Lauren Worth
LW
Researched and written by Lauren Worth
Updated October 3, 2024