--- title: IT GOAT Reviews meta_title: 'IT GOAT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how IT GOAT works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 9 scale: '5' date_modified: '2026-06-22' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # IT GOAT Reviews **Vendor:** IT GOAT **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 9 ## About IT GOAT IT GOAT is an IT Managed Services Provider that is focused on Business Outcomes for our clients. Everything we do at IT GOAT, we do to give our clients a competitive advantage. The way we give our clients a competitive advantage is by reducing time and cost to manage their own IT while eliminating IT downtime. By doing so, our clients are able to reallocate more time and money back in their business so they can outperform their competition. ## IT GOAT Reviews ### 1. My Experience of Using IT GOAT **Rating:** 4.5/5.0 stars **Reviewed by:** Pawel N. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about IT GOAT?** The most helpful thing about Goat is its automated security scanning and alerting capabilities. These features allow organizations to detect possible intrusions and other cyber threats quickly, enabling them to act fast in order to protect their data and systems. Goat also provides real-time monitoring, making it easier for organizations to stay on top of any security issues or changes. **What do you dislike about IT GOAT?** The downside of using Goat is that it can be difficult to configure and use. While Goat does provide automated features such as scanning and alerting, users may still need to manually configure settings in order to take full advantage of the software's capabilities. Additionally, users may need to have a certain level of technical expertise in order to get the most out of this security solution. **Recommendations to others considering IT GOAT:** My advice for those looking at IT GOAT is to take the time to familiarize yourself with the software and thoroughly read the user guide. Once you understand the features and functions of the software, you should be able to configure it to meet the specific needs of your organization. Additionally, be sure to take advantage of the various resources available to help you get the most out of IT GOAT, such as support documentation, tutorials, and forums. **What problems is IT GOAT solving and how is that benefiting you?** GOAT is a cyber security solution that provides automated security scanning, monitoring, and alerting. It helps identify, analyze, respond to, and mitigate potential cyber threats faster and more effectively, enabling them to protect their confidential data and systems from intrusions. By using IT GOAT,my organization can better protect against potential attacks and minimize the risk of a data breach or other security incident ### 2. So incredibly helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashleigh C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about IT GOAT?** The ease of doing business with them and getting solutions to my IT problems quickly and efficiently is the best part of doing business with IT GOAT. And they are always pleasant to speak with! **What do you dislike about IT GOAT?** Nothing to dislike...they are great! I just feel bad that sometimes my calls are user errors and they graciously teach me how to better use my technology and avoid the issues in the future! **Recommendations to others considering IT GOAT:** Look no further! They are fantastic! You won't regret choosing them as your managed IT support provider! **What problems is IT GOAT solving and how is that benefiting you?** Technology is always finicky and anytime I have a problem, a quick call to their easy-to-remember phone number gets my solution in minutes...not hours like some companies. ### 3. We are grateful for IT Goat's quick service and dedicated follow-up for our team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about IT GOAT?** I like the friendly customer service and the speed with which they handle requests. While dealing with solving more complex problems, they will check in with updates on the issue periodically. **What do you dislike about IT GOAT?** If I had one complaint with IT Goat, it would be that they are not always consistent in keeping records on what we want when onboarding new employees. I feel like I have to call with the same requests for each new employee to get everything they need, even after asking IT Goat to add it to the onboarding form. **What problems is IT GOAT solving and how is that benefiting you?** IT Goat is helping us with our spam filters, tech equipment, and software issues. They are quick to pick up the phone or respond to emails, which allows us to take care of our own customers in a timely manner. ### 4. Excellence, Responsiveness, Professionalism **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about IT GOAT?** How quick they are to respond. It feels like they are our own in-house team! **What do you dislike about IT GOAT?** Nothing! They stay with you until the problem is fixed and are very polite and patient with those of us with less technology knowledge and patience. **Recommendations to others considering IT GOAT:** Do it! **What problems is IT GOAT solving and how is that benefiting you?** IT Goat keeps our team going. They are constantly fixing our computers, helping us navigate user error problems and updating our systems. ### 5. Best Service Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about IT GOAT?** I like that when I have an issue that needs troubleshooting I can pick up the phone and always get a real person on the line. They walk me through our issues quickly. **What do you dislike about IT GOAT?** Honestly, I can't think of anything that isn't good. They are priced fairly and always respond to our needs. I will continue to recommend them to other companies. **What problems is IT GOAT solving and how is that benefiting you?** It helps our new team members with tech on boarding and the process has been seamless since they joined our team. I would definitely recommend using IT Goat for all of your IT needs ### 6. GREAT **Rating:** 5.0/5.0 stars **Reviewed by:** Austin A. | Commercial Risk Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about IT GOAT?** Great people and service! I love working with them. **What do you dislike about IT GOAT?** I can't think of anything, they are wonderful to work with. **Recommendations to others considering IT GOAT:** Sign up! **What problems is IT GOAT solving and how is that benefiting you?** Any IT issues we come across they solve it quickly and keep us calm. They also help keep any spam and potential threats out of our inbox. ### 7. They helped me with my IT needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about IT GOAT?** I liked the willingness of the team member that helped me. **What do you dislike about IT GOAT?** There was not anything that i did not like **Recommendations to others considering IT GOAT:** I would recommend working with josh he was very helpful and knew his stuff. **What problems is IT GOAT solving and how is that benefiting you?** I had some onboarding issues with my computer and they helped me set up the necessary things to be successful. ### 8. Joel was very helpful, professional and attentive. **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **Describe the project or task IT GOAT helped with:** My company changed something related to our MS Outlook email. I did not know how to fix it, however, Joel did. **What do you like best about IT GOAT?** Availabiity and the fact that Joel fixed my problem. **What do you dislike about IT GOAT?** My computer appears to be running slower now that the fixe is in. **What problems is IT GOAT solving and how is that benefiting you?** My computer technical issues are being resolved very fast, versus me wasting time trying to fix them myself. The benefit(s) is that my computer issues are getting fixed quickly. ### 9. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about IT GOAT?** How responsive they are and how quickly they get things done **What do you dislike about IT GOAT?** Haven't had a bad experience with IT Goat **What problems is IT GOAT solving and how is that benefiting you?** Ongoing service. Makes it easy for me to go to someone with great service and are very friendly ## IT GOAT Discussions - [What is IT GOAT used for?](https://www.g2.com/discussions/what-is-it-goat-used-for) - 1 comment - [View IT GOAT pricing details and edition comparison](https://www.g2.com/products/it-goat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+00%3A32%3A04+-0500&secure%5Bsession_id%5D=1daee99c-d813-4a2b-89ac-fa75fcfdc551&secure%5Btoken%5D=afcc93268daff486dcc6e4b51c671c357ada3049f4f974227ff625fa30681af7&format=llm_user) ## IT GOAT Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top IT GOAT Alternatives - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (202 reviews) - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (133 reviews)