IT GOAT Reviews & Provider Details

The most helpful thing about Goat is its automated security scanning and alerting capabilities. These features allow organizations to detect possible intrusions and other cyber threats quickly, enabling them to act fast in order to protect their data and systems. Goat also provides real-time monitoring, making it easier for organizations to stay on top of any security issues or changes. Review collected by and hosted on G2.com.

The downside of using Goat is that it can be difficult to configure and use. While Goat does provide automated features such as scanning and alerting, users may still need to manually configure settings in order to take full advantage of the software's capabilities. Additionally, users may need to have a certain level of technical expertise in order to get the most out of this security solution. Review collected by and hosted on G2.com.

The ease of doing business with them and getting solutions to my IT problems quickly and efficiently is the best part of doing business with IT GOAT. And they are always pleasant to speak with! Review collected by and hosted on G2.com.

Nothing to dislike...they are great! I just feel bad that sometimes my calls are user errors and they graciously teach me how to better use my technology and avoid the issues in the future! Review collected by and hosted on G2.com.

I like the friendly customer service and the speed with which they handle requests. While dealing with solving more complex problems, they will check in with updates on the issue periodically. Review collected by and hosted on G2.com.

If I had one complaint with IT Goat, it would be that they are not always consistent in keeping records on what we want when onboarding new employees. I feel like I have to call with the same requests for each new employee to get everything they need, even after asking IT Goat to add it to the onboarding form. Review collected by and hosted on G2.com.

How quick they are to respond. It feels like they are our own in-house team! Review collected by and hosted on G2.com.

Nothing! They stay with you until the problem is fixed and are very polite and patient with those of us with less technology knowledge and patience. Review collected by and hosted on G2.com.

I like that when I have an issue that needs troubleshooting I can pick up the phone and always get a real person on the line. They walk me through our issues quickly. Review collected by and hosted on G2.com.

Honestly, I can't think of anything that isn't good. They are priced fairly and always respond to our needs. I will continue to recommend them to other companies. Review collected by and hosted on G2.com.

Great people and service! I love working with them. Review collected by and hosted on G2.com.

I can't think of anything, they are wonderful to work with. Review collected by and hosted on G2.com.

I liked the willingness of the team member that helped me. Review collected by and hosted on G2.com.

There was not anything that i did not like Review collected by and hosted on G2.com.

My company changed something related to our MS Outlook email. I did not know how to fix it, however, Joel did. Review collected by and hosted on G2.com.

Availabiity and the fact that Joel fixed my problem. Review collected by and hosted on G2.com.

How responsive they are and how quickly they get things done Review collected by and hosted on G2.com.

Haven't had a bad experience with IT Goat Review collected by and hosted on G2.com.