G2

Mark R.

Chief Information Security Officer

Enterprise (> 1000 emp.)

6/21/2023

"The level of service and support they provide has made them my first stop for all technical needs."

5/5

What do you like best about 7 Layer Solutions?

Their availability and "bend over backward" approach. We were using them for staff augmentation of infrastructure services and one of the techs was struggling with an Exchange issue. 7 Layer brought in an Exchange expert level tech to assist their infrastructure person through the issue. They truly mean that they are providing a "service" not just a contractor. Review collected by and hosted on G2.com.

What do you dislike about 7 Layer Solutions?

They don't provide all areas of need that I have for technical resources. I am responsible for Service desk and application support. Which are lower level resources. 7 Layer focuses on the technical needs that are high level (and higher cost) than PC support or Application support. They can do it, but they staff those requests with the higher level and higher cost techs. Review collected by and hosted on G2.com.

Recommendations to others considering 7 Layer Solutions:

If you are a small business and just want someone to take the technical services off your hands or if you are an enterprise that needs staff augmentation or somewhere in the middle, 7 Layer's market approach has something to fit your need. Talk to them, share what you are trying to do, often they will come up with a creative solution (we have even done contractors 1/2 time) to meet your need. Review collected by and hosted on G2.com.

What problems is 7 Layer Solutions solving and how is that benefiting you?

They specialize in CyberSecurity and infrastructure services. If I have a need related to Microsoft Cloud, such as Azure or O365, they are my goto vendor for assistance. We have long used them for various cybersecurity needs, such as assessments, best application of a security framework and even junior staff mentoring. Review collected by and hosted on G2.com.