# Umapped Reviews
**Vendor:** Umapped  
**Category:** [Other Travel Arrangement Software](https://www.g2.com/categories/other-travel-arrangement)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 3
## About Umapped
Umapped is a collaborative B2B2C itinerary and experience platform that helps travel companies engage with their customers.




## Umapped Reviews
  ### 1. Great tool for itinerary building

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sivan R. | Travel Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about Umapped?**

I like the layout of the itineraries and the option to see them in a mobile app. I like the option of downloading the itinerary as a PDF document that I can send to my client to view offline.

**What do you dislike about Umapped?**

Occasionally I have a few issues with the UI. When I import bookings through the Import tool, some formats are not supported. I would like to see this feature improve to save me lots of time.

**Recommendations to others considering Umapped:**

The help section has many helpful webinars.

**What problems is Umapped solving and how is that benefiting you?**

It allows me to collate bookings from different sources into one complete itinerary to send to my clients. The email import tool and the GDS import tool saved me time and increased my productivity.

  ### 2. Comprehensive Itinerary Builder

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sivan R. | T, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2021

**What do you like best about Umapped?**

Umapped allows me to build a complete itinerary for my clients, share it with them as a document or in an easy-to-use mobile application. I like the import feature from the GDS. I can import Air or hotel reservations quickly. In addition, I can import email reservation confirmations through the booking Inbox feature.

**What do you dislike about Umapped?**

Umapped upgraded their UI lately. There are still some kinks and minor UI issues that I would like to see resolved to make the itinerary building process more effient.

**Recommendations to others considering Umapped:**

I recommend watching previous webinars in the support section of Umapped. It is an excellent way to learn about the various features. In addition, if you use the GDS, I recommend linking it to your account for automatic sync with all your reservations.

**What problems is Umapped solving and how is that benefiting you?**

When I book hotels and flights, I receive many separate confirmations. In the past, I used to send a client many different emails. Now I can collate everything on one document and send a unified itinerary to the client. My clients appreciate that. In addition, they can review their full itinerary on the app.

  ### 3. Probably the best in the space, but room to improve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Umapped?**

Clients love it, and it's certainly one of the better ways to prepare itineraries. Have used some of the competitor apps and enjoy Umapped the most.

**What do you dislike about Umapped?**

Interface can feel very clunky and outdated at times, rather than nimble and responsive. You don't get the sense that the backend supporting it is high-powered or revolutionary.

**What problems is Umapped solving and how is that benefiting you?**

In the travel industry, it's always been difficult to aggregate so many disparate confirmations and documents into one streamlined portfolio. Umapped has certainly solved that immediate problem by allowing travel agents to produce itineraries and portfolios that are one-stop-shop for all client confirmations and collateral. 


## Umapped Discussions
  - [What is Umapped used for?](https://www.g2.com/discussions/what-is-umapped-used-for)

- [View Umapped pricing details and edition comparison](https://www.g2.com/products/umapped/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A38%3A19+-0500&secure%5Bsession_id%5D=fae03630-c91e-4ec6-86e5-028d9b434849&secure%5Btoken%5D=fed9270c77dc9e1a05e878c74054091082f626ea9060f8f6e994343710b700f2&format=llm_user)


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