# Visahq Reviews **Vendor:** VisaHQ **Category:** [Other Travel Arrangement Software](https://www.g2.com/categories/other-travel-arrangement) **Average Rating:** 4.5/5.0 **Total Reviews:** 25 ## About Visahq VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible world for every traveler. Our team comes from around the world, offering you the highest level of support without language barriers. ## Visahq Reviews ### 1. Avoid VisaHQ: Poor Service, Missed Errors, and Visa Refusal **Rating:** 0.0/5.0 stars **Reviewed by:** Nina V. | Early Careers Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Visahq?** Sometimes their response time is quick, but only when it's convenient to them **What do you dislike about Visahq?** I used VisaHQ for a South African Tourist Visa and the experience was deeply disappointing from start to finish. I'm now out of pocket, missed a close family member's wedding, and had to travel 30+ hours each way from Ukraine for a last-minute in-person appointment — all of which could have been avoided with better guidance and clear communication from the start. Lack of proactive communication. The requirement for an in-person VFS appointment was never mentioned upfront. I only found out after chasing the team repeatedly by email and phone over multiple days. Had this been communicated at the start, I could have planned accordingly instead of scrambling for emergency travel. Critical document error was never flagged. This is my biggest issue. My accommodation documents only covered half of my trip — an obvious, glaring gap that any experienced visa advisor should catch during a document review. VisaHQ did not flag this. That single missed error contributed directly to my visa refusal and to me missing a once-in-a-lifetime family event. Refund refused despite poor service. Despite all of the above, VisaHQ repeatedly refused a refund, citing that "the service was rendered." A service that misses critical errors and costs you a wedding is not a service rendered properly. I would strongly urge anyone considering VisaHQ to think twice. If you're paying for expert guidance, you should at minimum expect someone to read through your documents before submitting them to the embassy. That basic standard was not met here. **What problems is Visahq solving and how is that benefiting you?** None ### 2. Excellent service as always - my go-to service for visas **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2020 **What do you like best about Visahq?** They are super responsive to emails and the applications for visas are very well integrated with their website making it a seamless and easy experience. Would highly recommend and I am a returning customer **What do you dislike about Visahq?** The cost although it is in line with the market for visa services. **What problems is Visahq solving and how is that benefiting you?** Assistance with visa application, especially if not located nearby a consulate ### 3. I feel like VISAHQ is very professional and they tailored made service to their clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed R. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2020 **What do you like best about Visahq?** Technology. I feel like the way VisaHQ using the technology next time if i need visa i don't need to give them any more information as they have already in their system **What do you dislike about Visahq?** Its very rare or impossible to get them on phone **Recommendations to others considering Visahq:** i can say its an one stop service which can save your time, money and can provide you stress free service you need. **What problems is Visahq solving and how is that benefiting you?** I think they should have someone who can answer the phone and give the client brief update ### 4. "It's ok" **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2019 **What do you like best about Visahq?** Nothing in particular. It's an okay service. I am actually surprised the survey says "are you happy - yes/no" instead of "more or less"... **What do you dislike about Visahq?** Price. It is somewhat expensive, so unless you're Russian, Chinese, mid-western or your company is paying it for you, you are better without VisaHQ. Staff knowledge. The Embassy Liaison I received suggested that I continue to use my former-employer L1 to enter USA. This is outright illegal and thank God I knew it. There is no room for this sort of mistake if you literally "work doing visas" **What problems is Visahq solving and how is that benefiting you?** They help you gather all documents you may need for your Visa Interview, and also fill some applications online. A single place to check all the documents you need. ### 5. Easy process, everything on time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2019 **What do you like best about Visahq?** Simple checklist to make sure everything you need is accounted for. This was my first use of VisaHQ, but it came highly recommended, and I will definitely use it again. **What do you dislike about Visahq?** I wish the online picture upload was standard and included in the base price. Beyond that I thought the process was very straight forward, and left very little room for confusion. **What problems is Visahq solving and how is that benefiting you?** Would not have had an opportunity to get to the embassy myself around the holidays to get my VISA. Terrific take care of this in an hour and ship it out and have confidence I would get it back on time. ### 6. Fast response and job well done. **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan G. | Cloud Technical Solutions Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2020 **What do you like best about Visahq?** Fast response and job well done, follow ups, query resolution. **What do you dislike about Visahq?** No issues were found. Everything was done on time. **What problems is Visahq solving and how is that benefiting you?** Issuing visa for Singapore business trip. ### 7. Excellent Service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Fahad k. | Group Financial Controller, Commercial Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Visahq?** communication was key and VISA HQ were spot on **What do you dislike about Visahq?** nothing at all. I just wish I had used them earlier rather than wasting time on filling out forms myself. **Recommendations to others considering Visahq:** Please do not waste hours filling out forms that make no sense, use VISA HQ as they are very professional and will get the job done in no time! **What problems is Visahq solving and how is that benefiting you?** Visit visa to France, I incorrectly filled out the forms due to which first application was rejected. Visa HQ then took over and resubmitted on my behalf. Elise from Visa HQ was extremely professional and some how managed to get me the visa in time. So very happy. ### 8. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2019 **What do you like best about Visahq?** People available to chat and help along the way. **What do you dislike about Visahq?** This form for feedback. You need to realize that filling a form takes time. I was willing to fill it but once I saw "required" large input boxes, my motivation died. If you want feedback, make it more focused, ask me specific questions and ask me to rate it. Do not put the work on the customer to figure out how and what they should give youo feedbakc for. Plus getting feedback in this format will make it less usable for you as it is more difficult to quantify and parse. **What problems is Visahq solving and how is that benefiting you?** This feels to be an obvious question. I'd rather you focus on asking me questions about my process. Your business objective is quite clear so that directly ties to the problem I am solving for. ### 9. Satisfied with the service **Rating:** 5.0/5.0 stars **Reviewed by:** Subhasri C. | Research Asistant City, University of London, Research, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2019 **What do you like best about Visahq?** Punctuality, ease of use, staff behavior, the speed of the process **What do you dislike about Visahq?** Nothing so far. I wish it continues the way it is. **What problems is Visahq solving and how is that benefiting you?** I had trouble to get an interview date for the Brazil visa as it was last minute and we could just make it because of visahq. Thanks. ### 10. Beyond Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel C. | Medical Doctor/Board Certified Internist/Professor of Medicine, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Visahq?** The best thing about this service is that it takes away the anxiety of not knowing if you will need to send every paper. They check for you what you are missing and will tell you what to do to get it. It is better than having my mother do that kind of stuff. **What do you dislike about Visahq?** They did not make emphasis on the little guys cartoons on the right of the screen which i continuously ignored. They give you simple direct questions, and then they deal with the consulate themselves. **Recommendations to others considering Visahq:** If you need to renew a visa of any type, they will guide you with step by step questionaire and check list that they keep you organized. And then they forget the latest changes to information across all the visas. This is the word processor of getting visas. I give this company my highest recommendation for any company I have dealt with. Felt personal yet not pushy and respectful, like a person without having to bug them, all text mesage email driven, and even you can reply to their automated email and it WORKS!!!!!!! EXCELLENT SERVICE. And I don't know anyone in that company! And I don't do this ever for any company!!! **What problems is Visahq solving and how is that benefiting you?** I teach all over the world and go on a yearly basis to different countries and having to do this on my own, I would probably quit that kind of job because of the headache that can bring specially if yo do it without guidance. ### 11. Fast & professional **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Visahq?** I appreciated their communication. They updated me on every step of the process and got it done way faster than anticipated. **What do you dislike about Visahq?** The only thing I didn’t like is that I didn’t know about them earlier. **What problems is Visahq solving and how is that benefiting you?** Visa HQ resolves the problem of trying to organize all visa needs and searching all over the internet receiving different opinions of what is needed for specific travel. Will be using them for all of my travel purposes in the future. ### 12. Extremely Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2019 **What do you like best about Visahq?** My initial Visa application to China required additional information and an interview. VisaHQ knew exactly what was needed and saved me multiple trips to the consulate. Their staff responded quickly to my questions. **What do you dislike about Visahq?** My experience with VisaHQ was entirely positive. **What problems is Visahq solving and how is that benefiting you?** They helped me navigate a confusing process, and spared me lots of time and anxiety over my visa application. ### 13. My experience went well because your instructions were made clear. **Rating:** 5.0/5.0 stars **Reviewed by:** Judy G. | Founder of MMPI, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Visahq?** Good communication through email and you made me feel comfortable in sending my passport **What do you dislike about Visahq?** I was surprised to be asked for a police record. I have never been asked to do that before but I had nothing to worry about. **Recommendations to others considering Visahq:** Communications was professional and prompt **What problems is Visahq solving and how is that benefiting you?** My multiple entry makes my live easier in traveling. ### 14. Surprisenly it works **Rating:** 4.0/5.0 stars **Reviewed by:** Reda H. | Senior Manager Business Operations, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Visahq?** Surprisenly it works, I have had to deal with visa applications since I was born in a third world country, Thank god I don't have to anymore since I naturalised american unless you want to go to India.. then I had to use the services of visa HQ. I didn't know this was a thing governments were willing to use, and honestly anything that will avoid the anoying humiliating trip to the ambassy and the long queues is a win for me. Visa answer was quick within a week if I remember. **What do you dislike about Visahq?** So many fees, they pretty much drive you to pay for fedex through them, any missed document you have to resubmit with the same fedex fee I think about 15$ which makes it more like a money pit to get a visa (tourist visa).. Why can't I just upload the documents, you request copies anyways?? **Recommendations to others considering Visahq:** a must for ur India visas **What problems is Visahq solving and how is that benefiting you?** Get a visa while living in a city that lacks the embassy/consulate to india ### 15. VisaHQ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Visahq?** As a Travel Consultant of over 10 years, visa is one of my secret why clients can do without my services. VisaHQ is a website that helps me to be ontop of my game in the area of getting visa requirement and information for any countries around the world. VisaHQ provide adequate information to help with visa processing. Its a very useful website that also help with each country custom regulations and embassy locations. My clients think am "Mr. Know all around the world" for always giving them the right information concerning their travel destinations. **What do you dislike about Visahq?** There is nothing to dislike in this such a great website except for the fact that they do not have offline system that I can easily access without necessarily connecting to internet. **What problems is Visahq solving and how is that benefiting you?** 1. Travel Information for any destination that my clients want to know about 2. Travel Visa Requirement for any country around the world my clients desire to visit 3. Custom duty and regulation of a specific country around the world ### 16. South Korean Visa with fast turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2019 **What do you like best about Visahq?** The whole team was helpful, but once assigned a case specialist I felt like someone was really looking after my application. Lilia walked me through the process and kept me updated the whole way. **What do you dislike about Visahq?** I don't like the consular region restriction, but VisaHQ helps to navigate that and makes the process less painful. **What problems is Visahq solving and how is that benefiting you?** VisaHQ saved me from having to go to NYC for a whole week to wait for my Visa. ### 17. Vice President of Engineering **Rating:** 5.0/5.0 stars **Reviewed by:** Gaetano Marco S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Visahq?** Constant follow-up and information. Clear checklist. **What do you dislike about Visahq?** All is well, I have no problems and nothing special to add here. **What problems is Visahq solving and how is that benefiting you?** Obtain a China visa quickly and avoid issues. ### 18. Very courteous, timely and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Suren K. | Professor, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Visahq?** Problem solving attitude of the individuals in contact with myself; Emails altering you of the things missing in the application process were dealt with very professionally **What do you dislike about Visahq?** Getting an email suggesting that you have an incomplete application even after it was confirmed that application has been submitted. **Recommendations to others considering Visahq:** It is worth the money and effort **What problems is Visahq solving and how is that benefiting you?** Getting visas ### 19. First timer here and VisaHQ gave me confidence that approval would be granted! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2018 **What do you like best about Visahq?** Tough decision! I loved the tracking once the documents were on their way, and I also really appreciated the chat, email, and phone conversations before sending documents because it helped walk me through the surprisingly complicated process. I don't like it when I need to have my hand held, but VisaHQ was there when I needed it badly and because they were patient, professional and responsive, I didn't feel inept. **What do you dislike about Visahq?** I cannot provide you with anything that I disliked, honestly. I thought that this was a very professional and easy to use, helpful company and site. **What problems is Visahq solving and how is that benefiting you?** Saving time and having 100% success rate with visa application approval. ### 20. A bit pricey but worth it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Visahq?** Make applying for a visa as easy as filling up a form and sending them the documents **What do you dislike about Visahq?** Fees can be a bit pricey, but if your are in a rush or it is inconvenient for you to apply in person is very worth it **What problems is Visahq solving and how is that benefiting you?** Traveling oversees. Makes the visa process very easy. ### 21. Visa application **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2018 **What do you like best about Visahq?** Ease of application and customer service are superb! Updates on application status are excellent! **What do you dislike about Visahq?** Understanding exactly what documents are needed **Recommendations to others considering Visahq:** Could not upload screenshot, but I am a current user. Allow the upload of pdfs, perhaps, as it would upload my png file to 100 % and then report that the file could not be uploaded. I tried! But, VisaHQ is a great service! **What problems is Visahq solving and how is that benefiting you?** Visiting China ### 22. VISA process is always timely, professional and extremely helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Mary H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Visahq?** I appreciate the professionalism and promptness of the entire process **What do you dislike about Visahq?** I did not and have not had a bad experience using VISA HQ thus far. **What problems is Visahq solving and how is that benefiting you?** Benefits include: timeliness of processing, ease of use of the website applications, and ease of mind that there is never any issues related to the processing of my requests. ### 23. Fast and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Robert L. | Quality Manager, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Visahq?** Did everything online and from the comfort of my house. **What do you dislike about Visahq?** That USPS did not get my package to VISAHQ on time as was guaranteed. This is not VISAHQ's faught **What problems is Visahq solving and how is that benefiting you?** N/A to my situation ### 24. It was very easy, straight forward and simple to follow the website. Communication was very quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Visahq?** I like the efficient communication from VisaHQ. I liked the service I received. I also liked the simplicity and and ease when navigating and playing for a visa on the website **What do you dislike about Visahq?** I liked everything and i did not experience any problems so i don't dislike anything **What problems is Visahq solving and how is that benefiting you?** I was able to get my visa very quickly ### 25. Basically efficient andhelpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2018 **What do you like best about Visahq?** Response from counselors who responded did to my emails. **What do you dislike about Visahq?** Nothing really. I did not "dislike" any aspect of the experience. **What problems is Visahq solving and how is that benefiting you?** Travel is always cumbersome - VisaHQ makes it easier. - [View Visahq pricing details and edition comparison](https://www.g2.com/products/visahq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A42%3A23+-0500&secure%5Bsession_id%5D=dca94769-e526-4dc2-a8a3-8669408af8a5&secure%5Btoken%5D=2f6498a1e802506c4b1aa61782f36a99254adac78db5474bead6dce9f9edb5b3&format=llm_user) ## Top Visahq Alternatives - [Wherewolf Waivers](https://www.g2.com/products/wherewolf-waivers/reviews) - 2.9/5.0 (14 reviews) - [Smartvel](https://www.g2.com/products/smartvel/reviews) - 4.7/5.0 (3 reviews) - [Amadeus Travel Platform](https://www.g2.com/products/amadeus-travel-platform/reviews) - 4.6/5.0 (4 reviews)