Uber Eats

4.1
(62)

Uber Eats is the easy way to get the food you love delivered

Work for Uber Eats?

Learning about Uber Eats?

We can help you find the solution that fits you best.

Uber Eats Reviews

Chat with a G2 Advisor
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • Industry
Ratings
Company Size
Industry
Showing 62 Uber Eats reviews
LinkedIn Connections
Raghavendra G.
Validated Reviewer
Verified Current User
Review Source
content

"Uber eats is one of the best food delivery app. I just loved it. "

What do you like best?

Uber eats offers promo codes for the new user with maximum discount. Every month it offers new promo codes for the existing users and new users. Uber eats provides Biryani's for low cost on selected restaurants. Tax will not be there. Promo code will apply on price given by the Uber eats app not on restaurant price.

What do you dislike?

Food delivery is too late nearly it will take 35-45min. Restaurants are less. Offers apply on only selected restaurants. Packing charge is cost.

Recommendations to others considering the product:

I am using Uber eats. I would recommend others to use this app. Really one of the best food delivery app with more offers. You can order food on your favourite restaurant.

What problems are you solving with the product? What benefits have you realized?

I order food on Uber eats. Because restaurants on Uber eats are more and near by. It will be having offer on every restaurant. Uber eats delivers Quality food with high quantity.

Sign in to G2 to see what your connections have to say about Uber Eats
Maya S.
Validated Reviewer
Verified Current User
Review Source
content

"Intuitive and intelligent platform for satisfying your on-demand needs"

What do you like best?

The app interface is very effective at drawing users in. I have not had an issue with bugs thus far, and I like the algorithm used for sorting restaurants. I also like the idea of UberEats itself as the app directly ties to your Uber account. This makes logging in easy, and means that if you are an Uber user then the app is fairly intuitive. I like that the app takes into account my previous preferences and adjusts recommendations accordingly, but doesn't do it in a way that disallows me from discovering new foods. This is a delicate balance to achieve, but UberEats does it well.

What do you dislike?

Compared to Postmates, UberEats is generally more expensive. I would love it if they had a free delivery section. I do wish that the categories were more varied when looking for food: Although there is an incredible amount of variety in the ethnic background of the food itself, more qualifiers such as particular items would really give the app a leg up. I will say that as it stands, UberEats has the most complete of any range of items that I have seen on a delivery app thus far. I do wish that communication between the user, the food delivery driver, and the restaurant would be slightly more streamlined. I have had issues before where the blame for various issues are shifted back and forth between the two parties.

Recommendations to others considering the product:

Examine your particular needs - do you need more consistent, large-scale catering? Or are you comfortable with smaller, spot catering? I would say that the latter would experience more success with UberEats.

What problems are you solving with the product? What benefits have you realized?

Oftentimes, my team cannot leave the office because of meetings and unscheduled tours. UberEats allows us to eat on demand from a variety of places. It's great to have delivery tracked and estimated times of arrival be accurate, because we can adjust our schedules accordingly. I enjoy UberEats because we can place orders from multiple locations as well, meaning that different dietary restrictions and even general preferences may be met instead of ordering items that are of a broader catering. Although we have not yet used UberEats on a larger scale - say, for one of our teams - we have had great success in groups of 5+.

What Restaurant Delivery/Takeout solution do you use?

Thanks for letting us know!
Christopher T.
Validated Reviewer
Review Source
content

"Useful for App for Buying Food but Expect to Wait a Bit"

What do you like best?

I like UberEats for its ease of use. Things are easily able to be selected, restaurants near you are categorized and even prices (like meals under $15) are shown. It's easy to select a meal as well, with options being presented. These include toppings, any add-ons and so forth.

What do you dislike?

I dislike a couple things about UberEats, aside from when they jack up the price if it's easy. It's difficult to know if the restaurant is out of an item, which is understandably a difficult thing for Uber to figure out. However, there are tines when it's a ten or more minute wait before I'd find this out and the order would have to be canceled. This is frustrating.

Recommendations to others considering the product:

Try it and compared it with other options, such as GrubHub or DoorDash. Uber sometimes puts it largest fees during the busy parts of the day, which can be frustrating. As far as I know, GrubHub and DoorDash don't change their fees often.

What problems are you solving with the product? What benefits have you realized?

This isn't a particularly business issue, but I do order food from it sometimes that could be considered business related (such as when on a trip and needing something to eat). In these respects, it's possible to write off the cost of these meals and track them using a tracker like Quickbooks Self Employed.

Sukesh N.
Validated Reviewer
Review Source
content

"Easy to order food online using Swiggy and it is mose recommended one"

What do you like best?

Are you lazy to prepare food?Order food online from Uber eats.

We can order food online from the restaurants we like.

There is option to pickup order from the restaurants.

We get off or cashback on food orders through various payment apps.

Few delivery boys deliver food fast and the food quality will be good.

Overall they provide good customer service .

I highly recommend using Uber eats whenever you order food.

What do you dislike?

Sometimes I get payment failures whenever any new payment gateway is introduced and it should be avoided from the customer service prospective because so many other apps provide similar service and you have to be the best.

Sometimes the delivery of food gets delayed and delivery boys report silly reasons like traffic or other reasons.

What problems are you solving with the product? What benefits have you realized?

I generally use Uber eats to order food from my favorite restaurants whenever I feel lazy to prepare food. The taste remains same and the delivery speed is quite good. I can choose the best restaurant near me out of thousands of restaurants. I get off and cashback regularly which is the best part here.

Kai Kāne A.
Validated Reviewer
Verified Current User
Review Source
content

"24M who needed to eat"

What do you like best?

I thoroughly enjoyed the ability to order food on demand. Whether you're gaming, studying or don't feel like cooking, Uber Eats has options and normally fair wait times.

What do you dislike?

At times the food proportions seem smaller when ordered through Uber eats than when ordering within the restaurant. While this maybe the bane of all delivery orders, it's certainly something to consider. Additionally, when the service takes too long to deliver (40+mins) your food is looking much much different than when it came fresh from the restaurant.

Recommendations to others considering the product:

Try utilizing UberEats 30-40mins prior to your meeting.

What problems are you solving with the product? What benefits have you realized?

Lunch meetings are awesome and easy to organize. It's helpful to use either Uber Eats or Door Dash. I think Uber Eats could work on upgrading their corporate ordering methods.

Jennifer C.
Validated Reviewer
Review Source
content

"A Mixed Bag"

What do you like best?

Restaurants that do not employ their own drivers can deliver to customers like me who enjoy a wide array of food. For someone who cannot eat all the typical stuff that comes via delivery, having these expanded options is nice.

What do you dislike?

What I dislike is that Uber Eats is basically only trending in larger cities. Even small and moderately-sized cities are slow to see progress from Uber Eats. Also, there are quite a few factors that can slow down the speed of delivery. And, having been a driver myself for UE, the software is not without its issues.

What problems are you solving with the product? What benefits have you realized?

I can order my food without having to pause my work to prepare myself a meal or go out and get something. For a work-from-home employee, this is a big deal. Our schedules have structures that we need to follow, so having this extra flexibility helps.

Julia E.
Validated Reviewer
Review Source
content

"Uber Eats is the best"

What do you like best?

My favorite thing about Uber Eats is being able to order food for my company. Sometimes when we are working on something for a long time, my coworkers and I order Mcdonald's to eat while we work. It is the best thing ever. I get a McChicken, a cripsy chicken snack wrap with honey mustard, a medium fry, and a diet coke. The Uber Eats people deliver it for free. It allows us to focus on our work and only one person has to leave to go get it! It's awesome.

What do you dislike?

I dislike how easy they make it to get food. It's probably not good for my wallet or my waistline. It's pretty cool still though.

Recommendations to others considering the product:

Just do it - you might be mad at yourself but it's okay.

What problems are you solving with the product? What benefits have you realized?

We don't have to leave to get food. Stepping away from something puts a major stall on productivity which is a big problem. We get the food delivered to us and can keep working while we do it!

Jasmin W.
Validated Reviewer
Verified Current User
Review Source
content

"UberEats is Great!"

What do you like best?

I love how I can get food delivered to me easily at work since I only have a working lunch break. I don't have to leave the office. Not having to fight lunchtime traffic puts me at ease.

What do you dislike?

I cannot say there is anything I dislike about UberEats. UberEats nailed it on this one!

Recommendations to others considering the product:

I recommend UberEats to any office and employee. The benefits of not having to get out and fight traffic is great.

What problems are you solving with the product? What benefits have you realized?

Without having to leave the office to get lunch, we do not miss any work. UberEats is a great software to use and I highly recommend it to anyone.

G
G2 User
Validated Reviewer
Verified Current User
Review Source
content

"Uber Eats"

What do you like best?

Convenience, can check the status of order which is usually accurate, lots of discounts and specials which make it stand out from the rest, customer service is great and will refund your order if it's incorrectly delivered, makes it easy to get food delivered without having to send someone from the office out to pick up the food

What do you dislike?

Not enough restaurant options, sometimes the food is not warm enough, the delivery person sometimes doesn't drive the same car as the app states it's driving, sometimes the delivery person has multiple people in the car so it's a bit intimidating since you only expect one other person per the app, the sorting of restaurants on the app is sorted confusingly and can be better organized

Recommendations to others considering the product:

Check out the specials and discounts, this is what makes it better than the other food apps

What problems are you solving with the product? What benefits have you realized?

Efficiency, easier for everyone to order directly on the app instead of passing a menu around, don't have to send staff to pick up food which eliminates any safety concerns associated with driving, avoid parking issues which is a huge deal in the city, convenience, usually quick and can give everyone a good estimate time of delivery (as opposed to traditional delivery options), lots of different options so provide alternatives to employees instead of the same choices every time, gives access to restaurants that are a bit further out that we typically wouldn't order from, keeps employees happy

G
G2 User
Validated Reviewer
Verified Current User
Review Source
content

"Extremely Easy - Works perfectly most of the time"

What do you like best?

I like that Ubereats tracks the driver in order to let you know when they are arriving. They've started to incorporate more and more pictures of the food into the menus, making it easier to decide what foods I'd like to order. The fees are generally reasonable for delivery as well.

What do you dislike?

Recently, there have been a lot of disabled hours where surge pricing is in effect or there is no delivery. The drivers rarely seem to read the notes. My door is on the side of a building and I list this in the notes, but the drivers often end up across the street looking around the wrong business. If they read they notes, they get it exactly correct.

Recommendations to others considering the product:

Be sure to check on surge pricing before making orders. Also, be sure to include notes in the additional notes fields for any parking suggestions or door location issues to make it easier for the drivers to locate their destination.

What problems are you solving with the product? What benefits have you realized?

Getting a satisfying lunch at work without having to take the time to stop and go out somewhere is invaluable.

Mandra S.
Validated Reviewer
Verified Current User
Review Source
content

"The only tool where you can chat with Delivery boy regarding Food Delivery"

What do you like best?

The only application where 69 rupees biriyani is available that too with ultimate taste and Good quantity in a Very Quick Delivery

What do you dislike?

This uber eats is not available in medium sized populated cities or deleoping cities. It is only available in sophisticated cities. This has to be expanded

Recommendations to others considering the product:

The optimal cost food delivery application with top class food and promotions.

What problems are you solving with the product? What benefits have you realized?

Ordering pizzas and food for projects meetings, client meetings and visits, and for some other program's which happen in industry.

Alicia G.
Validated Reviewer
Review Source
content

"Theft don’t use Uber eat"

What do you like best?

Before they stole from me? I though about it as a good idea. Keep working and not worry about food. We did not know they were theft and liers. I hope many people read this and don’t use them.

What do you dislike?

Theft they are thefts.... do not use this app. I talked to the driver and asked them to leave the food with security. Driver lied saying that he waited for me 5 min and the. steal my money and food. Uber eat did not recognize it and did nothing. Even though I used the app chat to talk to this person.

What problems are you solving with the product? What benefits have you realized?

Nothing! I need companies to read what happened to us and don’t want people to be victims of this service.

Christine R.
Validated Reviewer
Review Source
content

"Bad Drivers"

What do you like best?

I like the fact that we can get out products out to more customers using UberEats. It increases our daily profit and makes the store constantly busy. I like the different options that are given to customers and the simplicity of the orders.

What do you dislike?

I hate that you cannot update the menu. We only have certain flavors available at a time and when they order a flavor that is unavailable, we have to call and if they don't answer then we have to cancel the order. There are also many drivers that come up and are very rude and we can't do anything about it.

What problems are you solving with the product? What benefits have you realized?

We are profiting from the number of orders we get daily and we also have the ability to keep the store busy at all times.

G
G2 User
Validated Reviewer
Verified Current User
Review Source
content

"Uber eats is super convenient but the cost adds up "

What do you like best?

I like how you can use it just like you use the Uber app. You are able to see exactly where your driver is and you are able to contact him. You can also order from food places that don’t otherwise have delivery such as a McDonalds

What do you dislike?

The driver fee is a bit high for certain restaurants of course this fluctuates by time of day. On the flip side the delivery / driver fee can be less than what the restaurant charges for delivery

What problems are you solving with the product? What benefits have you realized?

We often use Uber eats to get company lunches delivered for meetings. It is convenient and cost effective for us to use this app and we are able to easily browse the menu of our desired restaurant as well as make accommodations.

Sri A.
Validated Reviewer
Verified Current User
Review Source
content

"Thw Best food apk which provides more offers than other apps "

What do you like best?

The only mobile application where the customers can chat with delivery Boys regarding food delivery. Biryani @69 is available in metro cities

What do you dislike?

Now a days the promotions are really decreased. It was not like earlier.

Expecting more promotions in next.

Recommendations to others considering the product:

Same kind of food item can be available in cheap cost in uber eats when compared with other tools/apks

What problems are you solving with the product? What benefits have you realized?

Ordering food and deserts for clients on client visit.

Kenny O.
Validated Reviewer
Review Source
content

"Easy to Order Food for the Entire Office"

What do you like best?

We are able to gather a list of employee preferences from each individual depending on where we're ordering from. UberEats then makes it very easy to order food for each employee without ever having to leave the office!

What do you dislike?

At times it has been difficult for them to locate the building we are in. I am not sure what type of GPS they currently use but if it could direct them to our actual off street location that would be good.

Recommendations to others considering the product:

It is worth giving it a try!

What problems are you solving with the product? What benefits have you realized?

It helps to keep our employees happy when we are doing a large food order by minimizing the amount of effort it takes to order personalized meals for individual team members.

GH
G2 User in Higher Education
Validated Reviewer
Review Source
content

"Uber eats growing Uber fast"

What do you like best?

A growing service. I really like the variety of restaurants that can be chose from and it seems that they continue to add more. I enjoy the app and the branding as well. I am a graphic designer so that immediately catches my eye. Design is very important.

What do you dislike?

I dislike the fluctuating amounts for the fees charged to certain restaurants. Some are free and some can get up to +$5 on top of your meal. I decided to get Dominos since they’re delivery price is the same and less. I also dislike that it took the so so sooo long to serve the Antelope Valley, we are not remote and there was Uber drivers for a few years.

What problems are you solving with the product? What benefits have you realized?

I am able to order a variety of food for our office when I use Uber eats. My company usually eats out at Dominos but having UberEats gives us a bigger option.

GC
G2 User in Computer Software
Validated Reviewer
Review Source
content

"Great variety and restaurant quality"

What do you like best?

I love how convenient this app/service is. Uber eats offers quick and easy access to a great selection of restaurants in the area.

What do you dislike?

I'd love to be able to add a tip for the uber driver in the app, which isn't currently included. The wait time can also be very long sometimes depending on when you order and where you are ordering from. I have also had to cancel an order after the restaurant wasn't able to find a driver in the area. Overall, it's a quality app and these slight issues are to be expected.

Recommendations to others considering the product:

I would recommend this service to any employees looking to order food at work without having to take a chunk out of their workday. Uber eats makes it a lot easier to order take out food and allows many restaurants to offer delivery that wouldn't be able to do so otherwise. Also a great option for local restaurants with a lot of menu items to offer — opens up a big client base.

What problems are you solving with the product? What benefits have you realized?

When myself or coworkers are unable to leave the office, this provides us the ability to have food delivered without having to limit our options in order to do so.

G
G2 User
Validated Reviewer
Review Source
content

"Great for Restaurants and More"

What do you like best?

What I like best is the ability to edit our menu and add items as needed. It's easy to edit orders when there's an issue or contact the customer in case. Restaurants get busy and cannot always mark off items. Delivery drivers are prompt and pick up on orders on time. Easy to manage for employees. It's hard to manage with a large menu, but be sure to train employees to always mark off any items that are unavailable before any issues arise.

What do you dislike?

A few issues would be not having options to mark things as gluten-free, vegetarian, or vegan. These would be easier to manage from the restaurant side rather than having to contact Uber Eats in order to change things. Another thing is that drivers tend to ignore restaurant instructions when it comes to pick up and where to pick-up. For example, our restaurant has a drive-thru, and instructions specifically say do not come through the drive-thru for Uber Eats orders as it can interfere with customers. Another thing is the 30% fee they take from orders.. A bit steep, but can be worth it.

Recommendations to others considering the product:

I would recommend this to restaurants with many items to offer. You will not make a profit if you only sell say one type of item or are just a bakery.

What problems are you solving with the product? What benefits have you realized?

We are solving the issue of having an easy delivery service. It benefits us immensely as it opens us up to any travelers in the area not wanting to drive out to a place for lunch or dinner. It expands our customer base, and gets the word out there.

Thanu S.
Validated Reviewer
Review Source
content

"One best food ordering online app"

What do you like best?

The quality of the food is what we like the most. It will be hot and leakproof even after the delivery is done. All the restaurant will be listed in the app. We dont need to enter the current location also. With the GPS present location is auto detected. Online valet is soo well mannered.

What do you dislike?

App stops abruptly sometimes. And if app the stopped we need to select items from first. Less offers are given.

What problems are you solving with the product? What benefits have you realized?

When we have any occasion or conferences in office we order food from uber. Good food quarenteed in less time

G
G2 User
Validated Reviewer
Verified Current User
Review Source
content

"Quick and Tasty"

What do you like best?

Delivery time is very much less when compared to other foodie corps. Deliver persons repose and behaviour are appreciable and easy to use the app, i.e user-friendly. Quite easy to find the restaurants at best price surrounded by my area.

What do you dislike?

Dislike factor is very much less. During rainy seasons, delivery time is much high but that is negotiable which is a natural factor. Other than this there is nothing negative regarding uber eats.

Recommendations to others considering the product:

User-friendly

What problems are you solving with the product? What benefits have you realized?

Whenever myself and my team are busy in business meetings in the office and we can't find time to have our lunch in hotels. At this stage, uber eats is our best solution.

G
G2 User
Validated Reviewer
Review Source
content

"The limitations are like other food pick up softwares. "

What do you like best?

Downloading was easy. the software was easy to set up and search in. It was much faster than the other softwares I had used.

What do you dislike?

It covers short distances. I thought it could combine multiple destinations and could do multiple pick ups, so could cover distances as far as 20 minutes away. My favorite restaurant that I cannot go and pick up is 20 minutes away, and that's the only place that I would actively get food from by Ubereats!

The options that you have depends on where you live.

Recommendations to others considering the product:

It covers mostly the neighborhood, at least in Raleigh!

What problems are you solving with the product? What benefits have you realized?

Oh, I am not a business owner, I just want to get food from my favorite places that are within reasonable distance. If they are 5 minutes away, I can pick up the food on the way to home. Right?

Aprajeeta S.
Validated Reviewer
Review Source
content

"Food and riding coupons in one app"

What do you like best?

While riding from place-to-place, we get the coupon codes and offers for Uber eats as well in advertisements. Since the uber autos or cabs are already in a go, timely it makes delivery firm and quick.

What do you dislike?

No live tracking mechanism, this further makes it tough to know the status of order delivery.

What problems are you solving with the product? What benefits have you realized?

Easy online orders via Uber Eats enhances the chances of trouble of free delivery without employing one person for taking care of the orders only. This helps a lot to have meetings going in the firm and easy manner and leaving the brunch and lunch concerns not bother us.

G
G2 User
Validated Reviewer
Review Source
content

"For the foodies."

What do you like best?

Best online food delivery app with on time delivery and excellent offers. Delivery charges are cheap. Food is in good quantity and quality. And the offers are very much impressive. Trust of uber. Good customer service and polite delivery boys.

What do you dislike?

Less amount of delivery options compared to the competitors. Need to expand the network.

Recommendations to others considering the product:

Food eating will be never like before experience once u install this app.

What problems are you solving with the product? What benefits have you realized?

Late night foods, Tasty foods. Food at cheap rate. Food delivered at footsteps in a nick of time. Cheaper than restaurant. Last minute plan changers. What else do u need from a food delivery app. Eating food has now become less messy to the kitchen and good for the stomach and pocket and convenience at its best.

Sina J.
Validated Reviewer
Review Source
content

"The most affordable food delivery service"

What do you like best?

Affordable delivery service (free in some areas!), access to a variety of restaurants and nice app. tracking your courier on the way and fully functional communication to courrier.

What do you dislike?

They use bicycles and cars as couriers without the option for the customer to choose the type of vehicle. Bicycles can be slow and get you a bit cold food. Their support is not timely. Takes time to troubleshoot problems contacting uber eats.

Recommendations to others considering the product:

I think uber eats the most affordable and convenient food delivery service in the market.

What problems are you solving with the product? What benefits have you realized?

A reliable service for catering small business meetings/events as well, presentations, etc.

GC
G2 User in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"It saves me when ever i am hungry"

What do you like best?

Its service of food in effordable prices.it's UI is also very good that anyone can use it without any difficulty. And after all you can get from almost all the food points.

What do you dislike?

We cannot change the delivery adress once the ordered is confirmed and we need to request the delivery guy for that and some times they will refuse to do it.

What problems are you solving with the product? What benefits have you realized?

It became very easy to throw sudden office parties as the food will directy delivery at my offce and it will save my valuable time.

Lauren E.
Validated Reviewer
Verified Current User
Review Source
content

"Very easy to use, would recommend!"

What do you like best?

It is very easy to use and does not require significant Amount of training

What do you dislike?

I wish that the mobile app had all of the same features that the website has. The mobile app is easier to use but has limited functions.

What problems are you solving with the product? What benefits have you realized?

Quickly able to order lunch during meetings rather than calling the restaurant and placing order

G
G2 User
Validated Reviewer
Review Source
content

"Uber Eats Review "

What do you like best?

I like the ease of this product. Uber Eats is very convenient for me and my business to use. This software helps us get lunch delivered in a breeze. We can order from a variety of places and have it dropped off directly at the office.

What do you dislike?

The wait time can be a bit long at peak hours, but that is to be expected. The orders sometimes are not 100% correct which can be frustrating. Overall, it is a reliable and easy software to use.

What problems are you solving with the product? What benefits have you realized?

Uber Eats helps our business solve lunch issues. This software makes it easier to work through lunch, or have lunch delivered so employees do not have to leave the office to go get food. This also helps with catering meals for office meetings and other office events.

GH
G2 User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source
content

"Uber eats!"

What do you like best?

I have The best service with Uber eats. They are always prompt and on time. My orders are always correct and the drivers are always kind.

What do you dislike?

There is nothing that i dislike About Uber eats. They are my first pick for food delivery at work and at home.

What problems are you solving with the product? What benefits have you realized?

You don’t have to leave to pick up lunch, there’s more personal time for employees to relax and not worry about running around.

There are also more options for food and making better choices than the typical fast food option.

Sai M.
Validated Reviewer
Review Source
content

"The only application where you can order at a place by sitting at another place."

What do you like best?

We can order to other friend also who stays in some other city, though we are at far different place from him. 69 biriyani offers are only available in Uber eats

What do you dislike?

Expecting more number of promocodes/ promotions in future. They should give some referral bonus for referring friends.

Recommendations to others considering the product:

The only application where you can chat with delivery guys, and have super promotions, along with fast delivery. Undoubtedly u can use this.

What problems are you solving with the product? What benefits have you realized?

Ordered food for Clients on Client Visit.

Jordan K.
Validated Reviewer
Verified Current User
Review Source
content

"Great App!"

What do you like best?

Easy to see what types of food are near me and prices

What do you dislike?

Nothing at all! Very fast and easy to use

Recommendations to others considering the product:

Definitely save certain orders to make it easier to order quickyl when you are in a bind!

What problems are you solving with the product? What benefits have you realized?

Easy to order food for my team/the office when we need in an orderly fashion

Michael P.
Validated Reviewer
Review Source
content

"Uber Eats saves the day."

What do you like best?

The ease and convenience of using UberEats is second to none. I'm responsible for ordering lunch for hungry executives and sometimes I don't have time to finish projects AND go to grab lunch for them. Uber Eats is an awesome way to kill two birds with one stone.

What do you dislike?

Sometimes there is a limited selection, but still I'm able to usually find something all my bosses will like.

Recommendations to others considering the product:

Use it. You won't be disappointed.

What problems are you solving with the product? What benefits have you realized?

Uber Eats allows me to maintain my excellent time management skills

G
G2 User
Validated Reviewer
Review Source
content

"Brilliant online ordering app"

What do you like best?

Hunger savoir. Can get food anytime anywhere. It convers most of the popular restaurants all over the current city by detecting current location. Delivery is also soo fast and the delivery valet are well mannered people. Interaction with the valet is soo easy and comfortable. Packing of food will be soo good. It will be hot even after the delivery and leak proof. We will get some offers also sometimes.

What do you dislike?

Sometimes the app suddenly stops while ordering or the hotel stops accepting orders when we are selecting the menu. Its is soo disgusting.

Recommendations to others considering the product:

Must consider online food ordering app

What problems are you solving with the product? What benefits have you realized?

We order food for the drivers and office people when ever we have requirements

Lucie R.
Validated Reviewer
Review Source
content

"Highly Recommend Uber Eats!"

What do you like best?

Great service, quickest of all of the meal delivery - they have a wide location range which offers some great flexibility at work and at home

What do you dislike?

The delivery fee can be a little high for some restaurants, and some of the menu items aren't on all of the restaurant options

Recommendations to others considering the product:

You won't regret it!

What problems are you solving with the product? What benefits have you realized?

We are solving a lot of time issues with the ability to utilize Uber Eats for various meetings or during the day when our Executive-level team is deep in work.

G
G2 User
Validated Reviewer
Verified Current User
Review Source
content

"Worth the money"

What do you like best?

fast service, you can see where the delivery person is on their route to you, generally have had the order right and it's still hot/yummy

What do you dislike?

delivery can be pricey (there are surges and premiums like with regular uber)

Recommendations to others considering the product:

can shop around and find other delivery places that aren't as expensive, however, uber eats has always been quality as far as timeliness of service and quality of food delivered.

What problems are you solving with the product? What benefits have you realized?

helps me be more efficient because i don't have to leave the office to get lunch/dinner

Jarrod M.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent for sales catering!"

What do you like best?

This app provides an excellent way to save time vs picking up food orders for sales meetings. Great for a busy schedule

What do you dislike?

Occasionally I have had a few late orders or muscelaneous items missing

What problems are you solving with the product? What benefits have you realized?

Very easy and fast way to cater for meeting events!

GR
G2 User in Real Estate
Validated Reviewer
Verified Current User
Review Source
content

"Uber Eats is very easy to use"

What do you like best?

Quick. Easy to use. Good selection of restaurants. I use Uber Eats often for food delivery. Love this service.

What do you dislike?

Sometimes certain restaurants I enjoy do not work with Uber Eats.

Recommendations to others considering the product:

I would definitely give Uber Eats a try. They are reliable and the food choices are great. Moreover, delivery is usually very fast.

What problems are you solving with the product? What benefits have you realized?

For business meetings, ordering from Uber Eats is reliable and easy. We don't have to send any of our employees out to pick up food. Very convenient.

GC
G2 User in Computer Software
Validated Reviewer
Review Source
content

"Convenient "

What do you like best?

The mobile application is user friendly and convenient. It's nicely laid out showing what is for free delivery. What is under 30 min etc. or popular.

What do you dislike?

Selection is growing but most are chain restaurants so would like more variety and depending on time of day, the wait time is long so this isn't a last minute option. Certainly need to pre-plan.

Recommendations to others considering the product:

Allows business to have different options for food than the same sandwich caterer.

What problems are you solving with the product? What benefits have you realized?

TIME and attendance. It's convenient to have business meals delivered as it could be many and large bags to carry. It doesn't waste additional time to leave the building to get food and come back. Also, providing food at meetings increases attendance.

G
G2 User
Validated Reviewer
Review Source
content

"Is not easy to use when you close the app and then open it again "

What do you like best?

The access to restaurants that not have their own delivery and the way they manage to deliver on time

What do you dislike?

Again the app is not as easy as it may be, every time you open the app is not an option to login if you are already a user, if you enter your user mail it said "that mail already exists". That is why we are not use it anymore

Recommendations to others considering the product:

An on line support and an urgent review of the current version app, the previous one was better

What problems are you solving with the product? What benefits have you realized?

We use it for our patients whrn they ask for a special food or restaurant that is not near by, Also we use it for our nurses at nigth

Ellen C.
Validated Reviewer
Review Source
content

"Simplify Office Ordering "

What do you like best?

I love that Uber Eats eliminates the travel needed when ordering for the office. Often for our whole office meetings we all need to be present and we don’t have someone available to get our food for us.

What do you dislike?

When we are having a more high stakes meeting we often opt to cater instead of use uber eats because of the lack of presentation.

What problems are you solving with the product? What benefits have you realized?

We can have our entire staff present for an entire day of meetings!

Sandeep P.
Validated Reviewer
Review Source
content

"Made the hungry go away in few minutes"

What do you like best?

i really like the UI of the App. Its so eye catching and restaurants are fingertip's away. Map and representing drivers' location is accurate to the max.

What do you dislike?

I had a trouble with adding the payment methods several times. When i add the payment method, it prompts me 'Something went wrong'. This happened to me several times. I really had to refusing using that card for ubereats.

What problems are you solving with the product? What benefits have you realized?

Catering the colleagues

Iulianna T.
Validated Reviewer
Review Source
content

"Does the job but over-priced"

What do you like best?

You can get food serviced to you from far-away locations, very convenient in some ways

What do you dislike?

Over-priced and often takes too long to get to where I am, also the drivers have a hard time finding me

What problems are you solving with the product? What benefits have you realized?

Sponsoring events which we want to have food/drinks from certain establishments. Benefits are that we don't have to travel to get the food/rent a car to get large quantities

Krishna yadav G.
Validated Reviewer
Review Source
content

"Uber eats - Food Delivery made easy. "

What do you like best?

Super Fast delivery, only platform wgich provided to chat with delivery boy. Provides exciting offers.

What do you dislike?

Estimated delivery time will vary each minute, that makes me feel bad.

Recommendations to others considering the product:

To save more over your food orders and to have exciting offers just use Uber eats

What problems are you solving with the product? What benefits have you realized?

Team lunch, during the audits when customer comes we order from uber eats.

G
G2 User
Validated Reviewer
Review Source
content

"Uber eats"

What do you like best?

I like that there are a lot of choices in terms of food and restrictions availabls

What do you dislike?

The delivery fee is a bit high and there’s a service fee.

What problems are you solving with the product? What benefits have you realized?

For people who do not want to go out, it is easier to choose on the app on what to order.

G
G2 User
Validated Reviewer
Review Source
content

"Great food service"

What do you like best?

We need not travel inorder to eat from there restaurant we like..Uber eats does it at lower delivery price

What do you dislike?

Its takes a lot of time to deliver unless the restaurant is nearby and also coupons are limited

Recommendations to others considering the product:

Yes..it’s a best app to drive away your hunger

What problems are you solving with the product? What benefits have you realized?

I can order at any time of the day without travelling far and can also pick from restaurants who don’t deliver and we can orders foods forever team parties at office itself

GL
G2 User in Law Enforcement
Validated Reviewer
Verified Current User
Review Source
content

"So convenient"

What do you like best?

Range of restaurants available. Good mix of styles and price points.

What do you dislike?

Speed of delivery can be slow at peak times.

What problems are you solving with the product? What benefits have you realized?

Time efficient way to obtain meals for business meetings.. Improved use of dtaff time, not having to go out in a busy urban area to pick up food.

GC
G2 User in Civil Engineering
Validated Reviewer
Verified Current User
Review Source
content

"best food delivery app for busy people"

What do you like best?

uber eats is the best concept for the hungry people. which anytime we can minimise our hunger

What do you dislike?

the navigation tracking system not good, so clear that

What problems are you solving with the product? What benefits have you realized?

we can arrange party in our office by ordering food on this app

G
G2 User
Validated Reviewer
Review Source
content

"LOVE Uber Eats "

What do you like best?

The convenience! It is super easy to request an Uber Eats delivery and the app is very easy to navigate.

What do you dislike?

The only thing that I don’t like about Uber Eats is the fee- it is sometimes more costly than the food. There should be a varied tier of fees.

What problems are you solving with the product? What benefits have you realized?

I have realized the market that is available to these types of businesses. And since I work in the hospitality and tourism industry, it has benefitted my business tremendously.

Hunter S.
Validated Reviewer
Review Source
content

"Expensive for what it is"

What do you like best?

generally a higher selection of restaurants than other delivery services

What do you dislike?

delivery fees are much higher than competition and is typically out of scale with the cost of the food itself

What problems are you solving with the product? What benefits have you realized?

too busy to go out to get lunch

Dineshkumar P.
Validated Reviewer
Review Source
content

"Convenient app for ordering food"

What do you like best?

Friendly user interface, lot of restaurant options, faster delivery. Sometimes faster than individual restaurant services

What do you dislike?

Inconsistent customer service experience as it highly depends on individual drivers

What problems are you solving with the product? What benefits have you realized?

Ubers eats to order food for company meetings and lunch

Kate from G2

Learning about Uber Eats?

I can help.
* We monitor all Uber Eats reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.