Tradex Reviews & Product Details

Designed to simplify the process of exchanging documents between trading partners, Tradex has been refined over the last 15 years to become a full Source-to-Pay solution that enables trading partners to take advantage of the efficiencies and intelligence brought about by digitisation. Enhancing business relationships is not new to us. In 15 years we have dealt with a variety of supply chain challenges faced by businesses of varying sizes, enabling us to gain a grounded understanding of how best to tackle these problems. We serve over 35,000 customers, who all gain access to the very latest advancements in e-Invoicing technology.

Seller

Causeway Technologies

Discussions

Tradex Community

Languages Supported

English

Overview by

Bill Park

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Verified User

Data Analayst

Enterprise (> 1000 emp.)

9/24/2024

3/5

Having used the product for various operations, this reviewer finds that compatibility with other software systems enhances efficiency. Long wait times for customer support can lead to dissatisfaction.

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Summarized using AI

CC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/2/2024

"Negative Experience"

1.5/5

What do you like best about Tradex?

Signing up for the service was the only easy part. The invoicing platform itself works fine but it's not worth the exorbitant price that it comes with. The platform is fairly simple and implementation is easy enough but the customer support again sucks. Review collected by and hosted on G2.com.

What do you dislike about Tradex?

The contract was misrepresented and the important detail was printed in fine print so we missed that clause which said it renews for 5 years unless written via post which is absurd. Review collected by and hosted on G2.com.