Traction Complete Reviews & Product Details

Traction Complete's RevOps Data Management Suite for Salesforce helps revenue operations teams cleanse, connect, and orchestrate data. Since 2019, we've been on a mission to automate complex data tasks in Salesforce, empowering organizations like Asana, Zoom, and YMCA to save time and scale faster. Say hello and learn more at www.tractioncomplete.com. COMPLETE LEADS Speed up, sell more, and keep your revenue teams in sync with the most flexible matching and routing solution built for Salesforce. COMPLETE HIERARCHIES Maximize revenue across your largest customers with the only automated account hierarchy solution for Salesforce. COMPLETE CLEAN Detect and remove duplicates with our data cleansing tool for Salesforce so you can focus on growing revenue with clean, connected data. COMPLETE INFLUENCE Close more deals by helping your sellers visualize organizational structures and identify the stakeholders with influence over their deals. COMPLETE AI Bring context to every record, flow, and decision with AI built directly into Salesforce. Normalize, validate, enrich, and activate your data automatically so RevOps teams can move faster without manual research or guesswork. COMPLETE DISCOVER Experiment with AI-powered enrichment and data logic before committing changes to Salesforce. Test, learn, and refine in a safe environment, then confidently apply what works to keep your CRM clean, complete, and governed.

Seller

Traction Complete

Discussions

Traction Complete Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Marketing Team

Used by Leoforce and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Traction Complete Integrations

(16)

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Robert K.

Systems Analyst

Enterprise (> 1000 emp.)

6/1/2021

"Really great tool for Account-based Lead routing"

5/5

What do you like best about Traction Complete?

Thanks to the user-friendly UI and graphical way of programming, it is very easy to set up Lead routing rules even they're very complex. Also the extra features like conditional record updates or even Lead conversion are very cool. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

We encountered some bugs, but always received a timely and effective support. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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We're glad to hear that you find Traction Complete user-friendly and effective for setting up lead routing rules. We apologize for any bugs you encountered, but we're pleased to hear that our support team was able to assist you in a timely and effective manner.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

11/30/2023

"Best support of any tool we use"

5/5

What do you like best about Traction Complete?

Traction Complete's customer support is the best of any tool I work with. I'm always able to get in touch with them quickly with questions and they take customer feedback (feature requests, etc.) seriously and typically manage to get them prioritized and deployed quickly if they are a good request. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

There's been a few hiccups along the way and some small bugs but the resolution time on those is incredibly fast and nothing that's had a major impact. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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Thank you so much for your kind words! We are thrilled to hear that you find our customer support to be the best among the tools you use. We pride ourselves on providing quick and helpful assistance to our customers.

We appreciate your feedback and take feature requests seriously. It's great to hear that we have been able to prioritize and deploy your requests quickly when they are a good fit.

We apologize for any hiccups and small bugs you have encountered along the way. However, we are glad to hear that our resolution time has been incredibly fast and that these issues have not had a major impact on your experience.

Traction Complete is designed to solve lead to account matching and lead/contact routing challenges. We are delighted to hear that it has helped you build comprehensive routing rules and streamline your routing, notification, and SLA processes.

If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help!

Thomas C.

Mid-Market (51-1000 emp.)

11/15/2023

"Good product, frequent updates, excellent support"

5/5

What do you like best about Traction Complete?

Excellent customer success that goes above and beyond. Product itself is great for organizing a messy SF instance. Implementation is drag and drop flows that anyone can learn. Processes are run either daily or event driven. Integration into your current SF instance is very easy. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

Logging features are not fully fleshed out, but it is improving. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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We're thrilled to hear that you are enjoying the frequent updates and excellent support! Our goal is to provide top-notch customer success and we're glad to hear that it's resonating with you. We appreciate your feedback about the logging features and we are continuously working to improve in that area. Thank you for sharing your experience with Traction Complete!

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

11/21/2023

"Great tool with helpful support"

3.5/5

What do you like best about Traction Complete?

The support team is great and very helpful and flexible with answering our questions, and finding work-arounds for our complex hierarchy issues. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

The features of the tool were not what we initially had purchased for, but once we realigned and understood where we could find the value in the product, we realized how beneficial it can be for our hierarchies and visualization for the teams. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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Thank you for sharing the problems Traction Complete has helped solve for you. We're pleased to have provided a solution for visualizing account hierarchies globally and across multiple markets, as well as addressing duplicate records, open opportunities, and activities across family groups.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

3/7/2024

"Fantastic tool for working with hierarchies"

4/5

What do you like best about Traction Complete?

We have a lot of customers where we need to understand their hierarchical relationships, especially in terms of providing support and access through inherited entitlements. Traction has allowed us to visualise and configure these to give real insight and ease of use Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

It can be complex to interrogate the data for other use cases, but not sure how that could be made easier Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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It's great to hear that Traction Complete is helping you handle hierarchy of account relationships and visualize them, especially in dealing with intermediary accounts. We're committed to providing solutions that benefit our customers in managing complex relationships.

Yuliya M.

Marketing Operations Manager

Mid-Market (51-1000 emp.)

9/28/2023

"Great CSMs and great conversion software product"

4.5/5

What do you like best about Traction Complete?

The Traction Complete team made our transition from Ringlead to their software a very seamless experience. We utilize their in-SFDC native platform for lead conversion and dupe management in Salesforce. I'm very impressed with their white-glove client service and customer support, and how incredibly open they are to accepting product feedback and following through with it. Would recommend to any fellow Ops colleagues using Salesforce as their CRM with a Lead and Contact Object in their instance! Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

The CompleteClean product is still a bit clunky but TractionComplete is constantly releasing product improvements based on customer feedback. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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We're thrilled to hear that you had a seamless transition to Traction Complete and that you're impressed with our white-glove client service and customer support. We appreciate your feedback and are committed to continuously improving our product based on customer input. Thank you for recommending us to your network!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/15/2023

"Best Customer Service out there"

4.5/5

What do you like best about Traction Complete?

Their customer service is really the best we have experience. The tool is great but it is the people behind that tool that makes me want to recommend it to somebody. It does have a great number of features too with all the custom objects and what not. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

It is complex, however not too hard to use, slightly niche and perhaps slightly hard to sell the value of the tool within an organization. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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Thank you so much for your kind words about our customer service! We truly strive to provide the best support possible to our customers. We're glad to hear that you find our tool great and appreciate the features, especially the custom objects.

We understand that Traction Complete can be complex, but we're constantly working to make it as user-friendly as possible. We appreciate your feedback and will continue to improve in this area. We also understand that selling the value of the tool within an organization can be challenging, but we're here to assist you every step of the way.

We're thrilled to hear that Traction Complete has helped with your segmentation and account prioritization. Our Whitespace account features and revenue capture methods are designed to enhance your overall strategy and drive better results.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Steffen D.

Enterprise (> 1000 emp.)

5/2/2023

"Great tool, even better support"

5/5

What do you like best about Traction Complete?

My favourite part is the support and true partnership with the Traction team. Everyone we have engaged with has been amazing all the way from pre-purchase POC to validate our use cases, swift implementation into our instances and easily accesible customer support for any post-implemetation queries. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

There is not much to dislike. We're scaling up our lead process and SDR team so we were scraping the minium deal size / number of licenses that is viable to pursue, so it comes with some investment but I can truly say it is well worth it and a reasonable expense when you look at the wider marketing & sales stack. Despite being a smaller client for the time being, we haven't received any less support. Review collected by and hosted on G2.com.

What problems is Traction Complete solving and how is that benefiting you?

We are using Salesforce and Pardot and Traction helped us solve a longstanding issue to create leads for existing contacts to have them qualified through our SDR team upon engagement. CompleteLeads also provides us the flexibility in our lead routing to easily build and amend more complex assignment rules. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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Thank you for sharing your feedback! We're glad to hear that our support and partnership with your team have been valuable to you. We appreciate your business and look forward to continuing to support your lead process and SDR team.

Mohamed H.

Business Systems Administrator (Salesforce)

Enterprise (> 1000 emp.)

11/16/2023

"professional and smooth transition"

5/5

What do you like best about Traction Complete?

I am not the business user. Based on my observation from the business, it seems like a good product and customizable unlike our legacy system.

The UI and the configuration guide was clean and easy to understand.

Zack was available anytime we needed help with set up, changes, custom request. Integration was very easy with the SFDC system. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

so far there were no complaints from the business users. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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Thank you for your feedback! We're pleased to hear that Traction Complete's UI, configuration guide, and integration with SFDC met your expectations. We're also glad that it has helped solve data complexity related to Account Hierarchies, matching, and routing.

Chris M.

Partner & Principal Consultant

Consulting

Small-Business (50 or fewer emp.)

4/12/2023

"Come for the powerful tools, stay for the incredible service"

5/5

What do you like best about Traction Complete?

The user-friendly interface, coupled with Traction Complete's top-notch customer support, made the implementation process a breeze. Their team was and continues to be attentive and knowledgeable, ensuring that we had a seamless integration with our existing Salesforce system and continue to get the most out of the toolset. Review collected by and hosted on G2.com.

What do you dislike about Traction Complete?

Learning curve: Although Traction Complete has a user-friendly interface, learning the platform's ins and outs still requires some time and effort (what tool doesn't?). However, this is the case with other competitor tools I've used and the ramp-up isn't nearly as demanding as many of those. I hesitate to even mention this because their customer success team does such a great job with onboarding and ongoing coaching. Review collected by and hosted on G2.com.

What problems is Traction Complete solving and how is that benefiting you?

Before we discovered Traction Complete, managing and assigning leads was a laborious and time-consuming task in my client's Salesforce org, riddled with errors and inconsistencies. We also struggled with a cluttered Salesforce environment due to the presence of numerous duplicate records, which made data analysis and reporting very challenging. Traction Complete has completely evolved the way we work, streamlining our lead management process, and significantly enhancing the quality of our data. Our users (be they Sales, Marketing or Service) are ecstatic with the improvements we've made in just a few short weeks.

With Traction Complete's advanced lead assignment functionality, our sales team now has a seamless and efficient system that automatically assigns leads to the right sales agents based on nuanced criteria, in a transparent manner and based on rep availability. This has not only increased our response time to new leads but has also improved our team's overall productivity and morale.

The data cleansing features of Traction Complete have also been game-changers for our Salesforce environment. By identifying and merging duplicate records across various objects, it has allowed us to maintain a clean and accurate database, which has been invaluable for our data-driven decision-making processes. Our reporting has become more reliable, and my client's team can now focus on generating insights rather than dealing with data inconsistencies. Review collected by and hosted on G2.com.

Response from Marketing Team of Traction Complete

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We're thrilled to hear that you found our user-friendly interface and top-notch customer support to be valuable during the implementation process. We're committed to providing seamless integration and ongoing support to ensure you get the most out of our toolset.