
There's very little that I like about the platform. I raised a support ticket once, and it was answered in a reasonable amount of time. Review collected by and hosted on G2.com.
We were advised to migrate from Trello to Toggl Plan as it would support us with resource planning. We're a thirty-person team. This was the worst software decision of my career.
We spent months training the team on Toggl, and slowly migrating projects across. It was only once we were into the platform that we saw the limitations. No private boards? No checklists on tasks (therefore, every task that has subtasks that need to be assigned to different people needs to be granularly broken down). No built-in email alerts when tasks change, or comments are added? The team hated using it.
Toggle recently announced that Plan was changing to Focus. Pretty much the same platform but with a few of the problems sorted, and some others promised to be fixed in the future. Plan was going to change to Focus, and there was a specific date when everyone had to move across.
The team worked late and hard to get ourselves ready for this enforced migration, then Toggl said it would no longer be enforced as the new Focus platform wasn't ready.
We've lost so much time and money due to Toggl. I feel like the individuals behind the platform are incapable of running a software business. Review collected by and hosted on G2.com.
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