# Tillo Reviews **Vendor:** Tillo **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About Tillo Who we are: Tillo was founded in 2016. From the start, our goal was to set a new global standard for rewards and incentives, and we're proud to have achieved just that. By exceeding expectations, creating lasting impressions, and embodying our values in everything we do, we proudly stand as a front-runner in our industry, helping global businesses fulfil their full potential using the power of digital gift cards. --- What we do: Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. We're challenging the market with a best-in-class, plug-and-go API that offers businesses seamless connections to 3,000+ global brands that their customers and employees love. We're the first global gift card network purpose-built to make it easy for brands and buyers to unlock engagement and growth through sustained partnerships, helping people's money go further, inspiring lasting loyalty, and building meaningful relationships. We currently operate in 40 markets and 25 currencies, processing billions of dollars worth of gift cards through our award-winning platform, helping you, our customers, save time, increase your bottom line, and gain access to exclusive brands your customers and employees want. Discover the Tillo Platform 👇 Tillo for Buyers - Enhance your business with gift cards from 3,000+ global brands through a single connection to Tillo’s powerful API, all managed effortlessly via our intuitive Buyer Hub or explore B2C solutions like Tillo StoreFront. Tillo for Brands - Grow your gift card program by connecting with over 200 global buyers on the Tillo Network, all managed seamlessly through our intuitive Brand Hub. Or, let Jigsaw’s expert-managed service take care of everything for you. \_\_\_\_\_ Why we're changing the game: We’re different, the good kind of different. 🙌 We’re more than a platform – we’re your partner in success. 🚀 With our award-winning technology, unrivalled customer service, and industry expertise, Tillo makes it easy to deliver the rewards and incentives that drive real results. ## Tillo Pros & Cons **What users like:** - Users appreciate the **responsive and supportive customer support** of Tillo, contributing to a seamless experience. (2 reviews) - Users find Tillo's platform extremely easy to use, with **intuitive navigation** and efficient reporting tools enhancing the experience. (2 reviews) - Users admire the **navigation ease** of Tillo, praising its straightforward browsing and smooth overall experience. (2 reviews) - Users value the **speedy communication and support** from Tillo, enhancing their overall experience and efficiency. (2 reviews) - Users appreciate Tillo's **efficiency** in sales tracking, offering intuitive insights and seamless brand-buyer connections. (1 reviews) - Gift Cards (1 reviews) - Simple (1 reviews) - Time-Saving (1 reviews) **What users dislike:** - Users find **limited customization** options in Tillo, making it hard to tailor the platform to specific needs. (1 reviews) - Users desire the **limited options for adding brands** , preferring an easier method over manual entry. (1 reviews) - Users face **verification issues** with Tillo, often experiencing slow brand approvals and unclear product change communications. (1 reviews) ## Tillo Reviews ### 1. Collaborative, proactive, and turning brand partnerships into results **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina P. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Tillo?** For me, the best part is being able to the different teams directly. It makes things much smoother when it comes to fixing issues, working on improvements, or spotting new sales opportunities. Our account manager, Hannah Dickens, has been brilliant over the years. She genuinely goes the extra mile and has been a huge help in growing our products. But honestly, the thing that stands out most is that they’re really nice people to work with! They’re open to feedback, keen to keep improving, and their business values really matter to us at TopCashback. **What do you dislike about Tillo?** Like any business, there are always things that can be improved, but would I call them downsides? Probably not. The areas I’d like to see developed (Mainly around self-service on rate changes, banners, etc. for Storefront) are already in the making, so it’s just part of my whishlist. **What problems is Tillo solving and how is that benefiting you?** We wanted to grow TopGiftCards (Storefront) as a way for members to earn a little extra on their everyday shopping. For that to work, the journey had to be simple, fast, and reliable. Storefront has delivered exactly what we needed, and with more improvements on the way, the purchase experience for our members will only keep getting better. ### 2. Great team, always responsive and committed to our growth objectives **Rating:** 4.5/5.0 stars **Reviewed by:** Barney W. | Operations & Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Tillo?** There's a pretty stellar catalog of UK retailers working in partnership with Tillo. We always feel like they support our goals for innovating financial processes, and introducing members of the gift card industry to (our) new tech that could contribute to unlocking vital revenue for them. As an 'open banking' institution, it's always great to see stakeholders at major UK retailers assimilate with our capabilities to improve their relationship with customers, and Tillo forms a key part of making this change. Their associated tech is straight forward enough to use daily, and integrate with in the first instance. Special S/O to Paddy who's been a great addition to the team and always goes above and beyond to improve relations. **What do you dislike about Tillo?** We could strive for a more collaborative approach to any customer support issues that arise - only in the event that special circumstances lead to users of our platform experiencing issues with redemption at certain brands. Improving transparency around retailers hesitant to get enrolled on our systems as a gift card vendor would be a benefit too - as we sit outside most conventional gift card issuers. Granted, it's not always easy to pitch the benefits of innovative, breakout tech solutions - and aim to do what we can to foster better brand relationships. **What problems is Tillo solving and how is that benefiting you?** Improving the status of gift cards operating within the cashback space - as a next-gen rewards platform, we always face a certain stigma related to legacy cashback systems. ### 3. The leading B2B Gift Card Partner for expanding your distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | Global Agency Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Tillo?** Tillo’s leading platform has become a vital tool in our day-to-day sales tracking. Its powerful reporting capabilities and intuitive dashboard make it easy to analyze partner performance and extract meaningful insights. What really sets Tillo apart is how it enables brands like ours to seamlessly connect with a wide network of gift card buyers. The ability to track specific promotional campaigns and conduct year-over-year comparisons gives us a clear view of what’s driving growth. Tillo is more than just a reporting tool, it’s a strategic platform that brings brands and buyers together in a smarter, more efficient way. Tillo as a business are also becoming leaders in the space of 'in-person' industry networking events. All in all, highly recommend! **What do you dislike about Tillo?** It would be unfair to say I dislike anything as Tillo are always willing to jump on feedback and make changes we suggest to get best use out of the platform. I am excited to see the global growth and in particular their presence strengthen in the USA. **What problems is Tillo solving and how is that benefiting you?** Tillo is supporting us in processing our digital gift cards and also getting access to a large number of agency partners. In addition to this, we also use Tillo Storefront to power our multi-choice product. ### 4. Really helpful team & easy to use platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rosie T. | Senior Commercial Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Tillo?** Our account managers are really friendly and helpful. They're always quick to help with any issues we have, and have also pointed out ways that we can optimise our integration to get even more out of our partnership to help our customers have an even better experience. The user dashboard is easy to use and we can easily self-serve most of our needs. **What do you dislike about Tillo?** It's not always clear which brands need additional information (and what this might be) when trying to add them to the program. Removing/deleting users who have left the business is more long-winded than it needs to be, and deleted users still show in the account (above active users for some reason) which is slightly frustrating **What problems is Tillo solving and how is that benefiting you?** Tillo is allowing us to reward our customers in a variety of ways (customer self-serve, via CRM campaigns etc) which leaves us free to concentrate on wider campaigns without needing to worry about how we are rewarding our users. ### 5. Fantastic team with fantastic insights **Rating:** 4.5/5.0 stars **Reviewed by:** Sam B. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Tillo?** Everyone I have worked with at Tillo has been fantastic, really living up to the billing of customer experience excellence. We have worked together for a long time and we are able to regularly review performance and benchmarking data to create action points every calendar quarter. The platform is straightforward to use in both onboarding, checking terms and conditions and seeing what new opportunities are out there. **What do you dislike about Tillo?** A personal "status" per Buyer/Publisher would be really advantageous - occasionally we have seen requests left as pending or programs rejected without clear reasons why! **What problems is Tillo solving and how is that benefiting you?** Offering our customers a unique option to withdraw their cashback to a wide range of brands as a gift card and incentivising this with an additional reward ### 6. Amazing product and even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about Tillo?** We’ve been using Tillo for quite some time, and the experience has been fantastic. Their platform is reliable, easy to integrate, and offers a huge range of gift card options, which our customers absolutely love. What really sets Tillo apart is their customer service. Whenever we’ve had questions or needed support, their team has been incredibly responsive, knowledgeable, and genuinely helpful. They’re proactive in resolving issues and always open to feedback, which makes working with them a pleasure. Highly recommend Tillo for anyone looking for a seamless gift card solution backed by a great team! **What do you dislike about Tillo?** If I had to mention one area for improvement, it would be reporting. It works well overall, but handling time zones can sometimes be a bit tricky and requires extra attention to ensure data aligns properly. That said, it’s nothing major and doesn’t impact our ability to use the platform effectively. I also wish Tillo did more promotional work with brands, as it could help drive even more engagement and sales opportunities. **What problems is Tillo solving and how is that benefiting you?** Tillo is helping us expand our reach to more brands, giving our customers a wider selection of gift cards to choose from. ### 7. Exceptional partner with world-class service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Tillo?** The standout strength of Tillo is their exceptional customer support. Their team is consistently responsive, quick to resolve issues as they arise, and always willing to go the extra mile. We've found their account management to be proactive and solutions-oriented, with a clear understanding of our business needs. This level of service has been instrumental in helping us scale effectively and confidently. **What do you dislike about Tillo?** While not directly under Tillo’s control, I would encourage the team to work more proactively with gift card processors to improve redemption experiences. For example, some brand gift cards don’t activate immediately and may take up to 1–2 hours post-redemption, which can frustrate users. Others rely on overly complex CAPTCHA verification, creating unnecessary friction for customers. **What problems is Tillo solving and how is that benefiting you?** Tillo enables us to access a wide network of digital gift card brands through a single integration, which is critical to the success of our cashback business model. By streamlining procurement, fulfillment and brand management, Tillo removes the operational complexity of managing multiple supplier relationships. This allows us to focus on growth and customer engagement, while relying on Tillo’s infrastructure to deliver a seamless and scalable experience to our users. ### 8. Client Testimonial – ASOS **Rating:** 4.5/5.0 stars **Reviewed by:** aproctor1 . | Head of Payments, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Tillo?** Tillo’s programme management team has been a cornerstone of ASOS’s Gift Card operations for almost a decade. Their unwavering support across operations, sales, and programme management has been consistently exceptional. From the most complex challenges to the smallest, most nuanced requests, their responsiveness and attention to detail have been faultless. What truly sets Tillo apart is not just their operational excellence, but the strength of their account management and leadership. The team brings a proactive, solutions-focused approach, always anticipating our needs and delivering with professionalism and care. Their leadership has fostered a culture of collaboration and innovation that aligns seamlessly with our goals. Equally important is the strength of the relationships they’ve built with our internal teams and external buyers. Their ability to engage, communicate, and build trust across stakeholders has been instrumental in driving the success of our Gift Card programme. In a market with many providers, Tillo’s comprehensive support, strategic insight, and consistent delivery have made them an invaluable partner. We’ve had little reason to look elsewhere. **What do you dislike about Tillo?** Prior to Jigsaw’s acquisition, the only notable limitation in the support we received was around scale and available resources. While the team consistently delivered high-quality service, there were natural constraints in their ability to expand and evolve at the pace we required. However, since the acquisition by Tillo, we’ve seen a significant and sustained investment in these areas. The increased scale, enhanced infrastructure, and broader resource pool have not only addressed previous limitations but have also unlocked new opportunities for growth and innovation, this transformation has further strengthened our confidence in the partnership and the long-term value it brings to our business. **What problems is Tillo solving and how is that benefiting you?** Gift Card sales, processing, troubleshooting ### 9. Smooth Onboarding / Intuitive Platform / Supportive Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Asin Z. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Tillo?** From the onboarding / integration stage to day to day operations and working along side the Accounts team, the experience has been first class. Super smart and pro-active team always aiming to go above and beyond. The best part is the responsiveness in communication whether it is a request from us to the brand side or over coming a hurdle on the technical side, Tillo's speed of response and solve is impressive! Super happy and looking forward to working with Tillo more! **What do you dislike about Tillo?** It is not always entirely clear what the brands need from the buyer when reviewing and approving. When the brands decided not to work with a specific buyer, the feedback is always a generic response. I would like to see a more granular response so, us the buyer, can see if there is anything we can do / shift in terms of priorities so brand and buyer have a greater degree of commonality and by extension work together. More clarity on the brand roadmap as well as whom will be onboarded as well as a field on the hub whereby the buyer can request. **What problems is Tillo solving and how is that benefiting you?** Tillo is helping us on the gift card vertical of our business. ### 10. Great platform, great people, great experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Oli R. | Head of Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Tillo?** Ease of use, but the customer service is second to none. Everyone you talk to or work with from both Tillo and Jigsaw are super helpful and great fun to work with. **What do you dislike about Tillo?** My only minor gripe is that some of the key brands have smaller % discounts. **What problems is Tillo solving and how is that benefiting you?** Access to the brands in the market in a user friendly way, as well as great Connect events that put everyone in the same room. ### 11. A great partner that continues to grow and improve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Tillo?** The platform is extremely easy to use- product browsing is straightforward, bulk orders are simple to create, and the reporting tools are good. I've been working with Tillo for a long time, and it's always been a smooth experience. Their team is responsive, supportive and committed to helping grow your business. **What do you dislike about Tillo?** The brand approval process can sometimes be slow, so more regular updates on the progress would be greatly appreciated. Additionally, clearer communication around product changes, such as removals, disabled items, or denomination updates would be very helpful. **What problems is Tillo solving and how is that benefiting you?** Tillo is helping us expand our reach to more brands and analyse our sales data effectively. ### 12. Dashboard Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. | Merchant Offers Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Tillo?** Having an easy to use dashboard where I can look up what brands are available and the rates in a self-serve manner is an awesome part about Tillo. **What do you dislike about Tillo?** Seeing the other currencies throws me off sometimes but not that bad and easy to filter. **What problems is Tillo solving and how is that benefiting you?** Easy source of gift cards that we can use for our rewards business ### 13. Does what it says on the tin **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Tillo?** 'Gift cards, rewards and incentives made simple' - It provides us with seamless access to hundreds of brands for our Employee Benefits platform. The platform is easy to use, and the attentive Account Management team, led by Hannah, ensures we’re supported every step of the way. We particularly value the regular updates on new UK brand propositions, timely alerts about upcoming increased discounts and perspective collaborations. **What do you dislike about Tillo?** Honestly, no major negatives stand out. If anything, it's a testament to how well Tillo works for us. Any minor queries we've had were quickly resolved by the responsive account management team. **What problems is Tillo solving and how is that benefiting you?** Tillo provides us with retailer/brand discounts that sit on our employee benefits platform as well as communicating and negotiating increased discounts from these brands which helps us to increase ativation, engagement and spend. ### 14. The simplest, most effective way to get gift cards into your platform 🚀 **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Tillo?** The API is simple to integrate, and the selection of gift cards is phenomenal, keeping our customers and their employees happy! Clear pricing and discounts, unlike some of the competitors. **What do you dislike about Tillo?** There's a certification process to launch, but their customer and tech team expedited this for us and we were able to get it to our customers by the date we needed. Thank you! **What problems is Tillo solving and how is that benefiting you?** Letting our customers offer rewards to their workforce. ### 15. Superb Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Tillo?** Customer service that goes above and beyond **What do you dislike about Tillo?** Currently no downsides in my experience. **What problems is Tillo solving and how is that benefiting you?** Keeping stock of gift cards and having the ability to generate custom denominations for our users ### 16. Forward-looking, value-adding Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Tillo?** In partnering with Tillo we are able to exponentially increase the reach of our Gift Cards through their Buyer network, meaningfully having a positive impact on brand reach and revenues. **What do you dislike about Tillo?** The extensive reach can mean the occasional small buyer having e.g. out-of-date artwork, but nothing major. **What problems is Tillo solving and how is that benefiting you?** One single technical integration with a user-friendly portal negates the complexities and significant resource required to supply to Buyers on a one-by-one basis; in meaningfully engaging with Partners they are also adding a layer of thoughtfulness in developing the ecosystem of Partners flowing through the system. ### 17. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Tillo?** I work with Hannah and the wider team and the entire process is seamless both from a partnerships perspective and a tech perspective. Tillo are fast to communicate and share regular updates. The service is fantastic and they have a dedicated support team on hand to support when necessary too! **What do you dislike about Tillo?** The only improvement I would suggest is an ability to add in all brands versus manually. **What problems is Tillo solving and how is that benefiting you?** Tillo provide an extensive global catalogue for our Reward product, enabling employers to reward their employees. ### 18. Easy to use and very low maintenance **Rating:** 4.5/5.0 stars **Reviewed by:** Emily C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Tillo?** Tillo allows us to integrate with third parties seamlessly - it's amazing that we don't have to manage any of these integrations and everything always runs very smoothly, with very little input required from our end to get things up and running. The dashboards are clear and user friendly. **What do you dislike about Tillo?** It is difficult to keep track of all the vendors that list us as we are not involved in conversations about who does. We find that this can make it difficult when guests visit with a gift card from what might seem like an "unknown" source - our teams are naturally suspicious it may be a scam if they haven't heard of the platform. Similarly, guests sometimes have a card they need to activate, or use to purchase a second card for a specific brand but we don't always know the requirements/journeys so cannot assist them. It can be hard to search for the vendors and confirm legitimacy of a listing because names in Tillo don't always match trading names. **What problems is Tillo solving and how is that benefiting you?** Tillo allows us to offer our gift cards on third party platforms such as reward programmes, meaning we can offer closed discounts for specific user groups. ### 19. responsive and helpful support staff, and overall easy to use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Kelvin T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Tillo?** I think the best part in comparison to other platforms is how straightforward the portal is, and how responsive/helpful the support staff is. There are also built in API for balance checking and cancellations that come in very handy for certain brands. **What do you dislike about Tillo?** When browsing order history, if we have no payment id, it can get very tedious locating an order. For example, if we are finding a specific Tesco payment that occured at 8 AM. We have the option to select Tesco and the date, but as order history only loads 10 entries at a time, and is only in a most recent descending order, it can take a long time to get to the specific payment. **What problems is Tillo solving and how is that benefiting you?** I have noticed more brands become available with direct cancellation in the hub, which speeds things up with our customer support process on our end, and get back to users. ### 20. Great gift card partner, definitely recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Jinesh V. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Tillo?** We love using Tillo at Sprive. They have an efficient tech solution that works seamlessly and offers a user-friendly experience. Integrating into the platform was straightforward, which saved us time and money. One of the standout benefits, is that it gives us access to an extensive network of premium brands with just one integration. Their customer support team at Tillo is very responsive and quick to address and resolve issues. Tillo has also gone the extra mile by supporting us in the marketing space and helping with introductions within the gift card industry. **What do you dislike about Tillo?** Tillo is great so it's difficult to say a lot here. We'd obviously love to give our customers access to more top-tier A-brands. Be great if they could offer a cost-effective payment solution by which we could purchase the gift cards on behalf of our customers. A card linking offer for top-tier brands like the grocers would be amazing which they currently don't offer. We currently need to manually top up the float which can be cumbersome. I would love to see Tillo introduce an automated float top-up system. However all in all, they're are a valuable partner. **What problems is Tillo solving and how is that benefiting you?** Tillo gives access to a range of top-tier brands which allows our customers to earn extra money towards their mortgage when they do their everyday shopping. Partnering with Tillo has helped improve app engagement, and helped customers combat rising interest rates and cost of living, which from a business perspective has made us more resilient. The integration has also helped provide our business with an additional revenue stream and improved overall retention. Also being associated with top-tier A-brands, it's helped build more trust when attracting new customers. Without Tillo, we would be forced to agree on separate commercial arrangements with brands and work on bespoke technology integrations which would take time and be expensive. ### 21. Great team, Great portal with clear information **Rating:** 5.0/5.0 stars **Reviewed by:** Estella D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Tillo?** Being a both an Supplier admin user and a customer, I truly enjoy using the Tillo hub to grab necessary information as the information is super clear and easy to navigate / use. The team (Account Manager and Ops team) are super helpful in responding to inquiries and keeping my updated on the current status on the new product onboarding. **What do you dislike about Tillo?** At the moment the brand approvals are through manual email conversation. It might be great to have a function in the Hub that allows me to provide approval directly to customes on Hub. **What problems is Tillo solving and how is that benefiting you?** Tillo is helping epay to distribute some of the products into its channels - it expand epay's product reach/awareness as well as the sales performance. ### 22. Tillo helps us expand the reach of the Theatre Tokens brand **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Tillo?** Tillo are so easy to work with and massively help us expand the reach of our brand. We are acessing new markets for our digital product we couldn't reach otherwise, and driving sales and income. **What do you dislike about Tillo?** There is nothing we dislike about working with Tillo. They make it so easy to manage our conections and sale via their very simple dashboard, and we ge instant responses from our accoutn manager when we need. **What problems is Tillo solving and how is that benefiting you?** We wouldn't be able to access all the rewards and incentive partners that Tillo connect to ourselves. As a not-for-profit our goal is to raise the profile of the entire theatre industry, and Tillo help us do that. ### 23. Great partner platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Oriana M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Tillo?** Tillo opens up so many channels and parters and the account managers are really knowledgeable, helpful and communicative. Tillo always send great opportunities to brands that are easily implemented on the portal. We use the Tillo across the business weekly with no issues. **What do you dislike about Tillo?** If the data requested is too big it needs to be pulled in multiple sections. **What problems is Tillo solving and how is that benefiting you?** It gives us accurate sales data that we use to compare to our own data and report as efficiently and accurately as possible. It also helps us find subpartners we can collaborate with in desirable channels. ### 24. A great partner to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Will W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Tillo?** We have been working with Tillo for some time now and have always found them flexible to our needs, understanding our goals and great to work with. Through our strong relationship we have been able to launch new products and channels, and grow our sales year on year. The speed in which they have engaged with us to get technical and system changes through has been a core aspect in why they are a great partner. They possess a lot of technical expertise which allows us to launch projects with them efficiently and speedily. They always take time to share new opportunities with us and talk through, facilitating intro meetings where neccessary. **What do you dislike about Tillo?** Although the portal is very user friendly and helpful, it would be good to have a better way to understand what each customer does on a top line level- EB, R&R, Cashback, Salary Sacrifice etc. At the moment, to see a customer you have to click on their name and then read a customer description. There is a 'works in' filter but i find this too vague. Also, the ability to view more than one customer at a time would be really useful. **What problems is Tillo solving and how is that benefiting you?** Tillo solved the problem of allowing our customers to purchase from us in real time. ### 25. A great partner to grow with **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia B. | Global Senior Business Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Tillo?** It's so easy to work with them. The platform is user-friendly and continually improving. The account manager is really communicative and responsive. **What do you dislike about Tillo?** I'd say there is nothing we dislike about working with Tillo. The team is really helpful from daily routine to issue maangement. **What problems is Tillo solving and how is that benefiting you?** Being mutual suppliers, Tillo is both helping to distribute our digital gift cards and to expand our current catalogue. ### 26. A great partner to our gift card team **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Tillo?** Tillo were key to our expansion in the UK and other markets, giving access to key resellers in the gift card space. Their technology is seamless and their team are ready and willing to support wherever they can. We wouldn't be where we are today without Tillo. **What do you dislike about Tillo?** There are no notable dislikes about Tillo. They are continually advancing their product with their customers in mind and keep their partners up to date during any build and release stages. **What problems is Tillo solving and how is that benefiting you?** Tillo provides us with access to all the key resellers in the gift card space in one seamless and single integration. They are moving with the digital era and enabling retailers to capture new customers and audiences in channels never before tested. ### 27. Outstanding customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Mani K. | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Tillo?** Quicker response and Easier solution. More features available. Overall wonderful customer support. **What do you dislike about Tillo?** Nothing to dislike. Every service is great. **What problems is Tillo solving and how is that benefiting you?** Primarily issues related to Gift card Mastercard. ### 28. Increase in member engagement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Tillo?** Adding Tillo as a partner has been great for driving member engagement. Tillo offer a broad range of brands across the UK & the US. Our account managers to date have been friendly and helpful. The portal is easy to use and we were given a demo to ensure everyone working on the account was able to use it to the best of its ability. The customer journey is smooth and easy to navigate. **What do you dislike about Tillo?** The contract process was lengthy and there were big delays between iterations. The brand SLAs for marketing sign off aren’t clear which makes it difficult to include the brands in any marketing. We have found in some instances that the brand details on the portal are not up to date e.g. T&Cs, Image, logo. Quite a few brands don’t offer cancellations. **What problems is Tillo solving and how is that benefiting you?** More rewards for our memebrs at a range of price points ### 29. Great array of brands **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah M. | Affiliate Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Tillo?** The selection of brands and the communication from the team. **What do you dislike about Tillo?** Integration solution could be a little better when boosting offers but otherwise really good. **What problems is Tillo solving and how is that benefiting you?** We sell gift cards to end users and share the discount. ### 30. Huge variety of brands, friendly and professional team, great reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Tillo?** Tillo allow us to offer our members access a huge variety of brands in both the UK and USA. The Tillo portal is intuitive, and easy to use and our account manager is attentive, friendly and professional. The reporting tool is useful, and allows to see in real time redemptions that our members have made. **What do you dislike about Tillo?** It would be great if more brands were happy to cancel gift-cards, especially for fraudulent cases. The brands terms and conditions, imagery/logos need to be updated more regularly. Pre-approvals would be useful as sometimes getting brand approval can sometimes be a lengthy turnaround. Introductions to retailers would be useful for marketing collaboration and for monitoring fraud. **What problems is Tillo solving and how is that benefiting you?** Tillo provides a low-cost reward that our members can redeem their loyalty points for. It is a one-stop shop for gift-cards, meaning that we can partner with Tillo and receive access to multiple brands. ### 31. Absolute Stars **Rating:** 4.5/5.0 stars **Reviewed by:** Shahree Z. | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Tillo?** What I like the best about Tillo other than how easy it is to get things set up from a partner point of view, are the people. James McGrath, Hannah Dickens, Naomi Vent, Steven Naessens and Luke Evans are absolutely amazing to work with. Anytime any issues that ever came up they are there to sort things out and I can't thank them enough. You need a brilliant team to make a great product and Tillo have got it! **What do you dislike about Tillo?** There's not much I can say on this other than we need more amazing retailers! **What problems is Tillo solving and how is that benefiting you?** Tillo helps me connect to new exciting retailers and easy the process of launching them on our platform. ### 32. PErfect partner **Rating:** 4.0/5.0 stars **Reviewed by:** Omid M. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Tillo?** Tillo allows easy integration with our company and has a whole choice of brands that we can quickly plug in a simple and easy way. **What do you dislike about Tillo?** Not much, but it would be good to get more brands on board, eg: Zara **What problems is Tillo solving and how is that benefiting you?** Connecting us with the brands. ### 33. Next Jump (Perks at Work) and Tillo: A Phenomenal Partnership for Employee Benefits and Discounts **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Tillo?** Next Jump (Perks at Work) is a leading employee benefits and discount programme, serving over 30 million employees worldwide. In collaboration with Tillo, a phenomenal partner, we share our thoughts on what makes them stand out. Firstly, Tillo's state-of-the-art platform is highly efficient, enabling seamless integration with our existing systems. Their advanced technology ensures hassle-free access to e-code content, making it easy for members to navigate. Secondly, Tillo's commitment to providing top-notch customer service is unparalleled. They are highly responsive, attentive, and always go above and beyond to support both our team and members. Their dedication to our partnership makes them a joy to work with. Thirdly, Tillo offers an extensive selection of high-quality brands, catering to diverse tastes and preferences. This vast assortment allows us to offer our members an unparalleled variety of choices. Finally, Tillo's multinational presence has supported our expansion to other countries, providing top brand content. In summary, Tillo has been an invaluable partner, providing cutting-edge technology, exceptional service, and an expansive brand portfolio. We wholeheartedly recommend Tillo to any organisation seeking a reliable and top-quality partner for their employee benefits and discount programmes. We look forward to a bright and successful future together. **What do you dislike about Tillo?** We have not encountered any aspects of Tillo's service that we dislike. We are impressed with their cutting-edge technology, exceptional service level, expansive brand portfolio, and their support for our multinational expansion. **What problems is Tillo solving and how is that benefiting you?** Tillo is solving several problems that benefit Next Jump (Perks at Work). Firstly, their state-of-the-art platform provides advanced technology that allows for seamless integration with existing systems. This integration helps to simplify the process of delivering e-code content to members, reducing the workload for Next Jump's team and providing a hassle-free experience for members. Secondly, Tillo's exceptional service level and responsiveness ensure that any issues are quickly resolved, and the partnership runs smoothly. This allows Next Jump to focus on delivering high-quality employee benefits and discounts without the distraction of technical or service-related issues. Thirdly, Tillo's expansive brand portfolio allows Next Jump to offer their members a diverse range of high-quality options that cater to various tastes and preferences. This broad assortment of brands helps to keep Next Jump's employee benefits and discount programme competitive and appealing to a wide range of users. Lastly, Tillo's support for Next Jump's multinational expansion provides content from top brands, which is crucial to meeting the unique needs of employees in different countries. This support helps to maintain consistency in service delivery and reinforces the reliability of Next Jump's employee benefits and discount programme. In summary, Tillo's technology, service level, brand portfolio, and support for multinational expansion are all solving problems that benefit Next Jump. Tillo's solutions help to simplify the process of delivering e-code content, ensure exceptional service delivery, keep Next Jump competitive, and support their expansion efforts. ### 34. Tillo bring the market to a single platform **Rating:** 5.0/5.0 stars **Reviewed by:** D P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Tillo?** You appreciate Tillio's intuitive user interface and its ability to seamlessly integrate with various productivity tools, simplifying your task management and organization process. **What do you dislike about Tillo?** Brands have outages and with hundreds of high-street brands there is always something dropping out, often these are unannounced. Not exactly their fault but it's a shame the network lets them down **What problems is Tillo solving and how is that benefiting you?** They provide a platform for buying, sending, and managing digital gift cards. Businesses can use Tillo's services to offer gift cards to their customers or employees ### 35. Self explanatory tools and a very supportive team **Rating:** 4.0/5.0 stars **Reviewed by:** Trinanjana M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Tillo?** Promptness of the account management team and ease of integration **What do you dislike about Tillo?** The dashboard quite honestly used to be a bit clunky to use but it evolved over time, would like more ease of use as far as the features are concerned. Also, on the business side, would like Tillo to bring on board brands which the others do not have if possible. **What problems is Tillo solving and how is that benefiting you?** It's helping me as a business owner avoid the hassle of integrating with every single brand, helps my go to market ### 36. Enabler of Gift card Network across multiple markets **Rating:** 5.0/5.0 stars **Reviewed by:** Federica F. | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Tillo?** Accessibility via direct Api integration to multiple Partners from different sectors in multiple markets under one unique platform. Easy to track sales and set up special campaign. Dashboard tool very useful and well setup **What do you dislike about Tillo?** Impossibility to easily manage current avialable products by Brand or adapt new designs in autonomy. Missing split by vertical sector in Dashboard area (current split only at Currency/Market/Partner level) **What problems is Tillo solving and how is that benefiting you?** Partners Aquisition, small business onboard, special promo to boost different products across multiple markets, increase Brand Awareness in the R&R sector ### 37. A great partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Owen H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Tillo?** Great partner. Quick to respond and a platform that is easy to use! **What do you dislike about Tillo?** We would love to see some more retailers available for Australia if possible. **What problems is Tillo solving and how is that benefiting you?** Helping to provide content across our different geos. A wide selection of retailers available. ### 38. Platform is very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Ana M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Tillo?** Interface and the ease of using different modules **What do you dislike about Tillo?** I didn't like that it took a lot of time to view the reports and download them, but that has also been fixed with the 'report centre' page. **What problems is Tillo solving and how is that benefiting you?** Giving a detailed report and quick summary dashboard. ### 39. Easy and simple intergration **Rating:** 4.5/5.0 stars **Reviewed by:** Omid M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Tillo?** UX/UI is flawless which allows me to access the data points and connect with the brands simply. **What do you dislike about Tillo?** I know it's in my interest, but changing the password every few months and making me update to a new one. **What problems is Tillo solving and how is that benefiting you?** We require a gift card program for our business, and Tillo seamlessly integrates with us. ### 40. Best Rewards Management Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Adil Ali S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Tillo?** Tillo has become a daily essential for me to monitor our product sales. Its reporting features allow me to delve deep into partner data, providing valuable insights that are easy to understand thanks to its user-friendly dashboard. The ability to generate reports for specific promotion campaigns and compare year-over-year data is especially helpful for assessing our sales performance. Overall, I highly recommend Tillo as an excellent sales reporting tool. **What do you dislike about Tillo?** While I find Tillo to be an excellent sales tracking platform, my only criticism is its lack of a feature allowing users to select a customized group of clients to view sales history within the platform. Currently, one can export the data and pivot it to achieve this, but it cannot be done on the platform itself. This can be inconvenient, especially when we need to group certain partners. It would be highly beneficial if Tillo were to implement this feature on the platform in the future. **What problems is Tillo solving and how is that benefiting you?** We managed points-based purchases using some WordPress plugins, which was a problem while updating the core WordPress and plugins. So we opted for Tillo to manage our rewards system using API integration ### 41. Great business to work with and useful, easy platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Tillo?** My experiance of working with Tillo has always been efficent and professional, always quick to reply and manages expectations well. All contacts at Tillo have and continue to be very helpful. **What do you dislike about Tillo?** It would be great to consolidate new requests to make processes slicker for both the customer and Tillo. The opportunities Tillo share are always of interest so if we could make the process smoother it would save all involved valuable time. **What problems is Tillo solving and how is that benefiting you?** One contact which reaches out to a umber of new channels on my behalf, sharing new opportunities and saving time for all involved. ### 42. Tillo were key to our expansion in the UK, giving access to key markets **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Tillo?** The integration of Healthy Minds Club products into Tillo platform was easy to naviagate, enhanced with support of the onboarding team. In my experience our account manager has been responsive, professional and a pleasure to work with. **What do you dislike about Tillo?** More detail on current verticals would be helpful when targetting marketing activities **What problems is Tillo solving and how is that benefiting you?** Access to new opportuntities ### 43. The obvious partner for everything you need in the digital gift card space **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Tillo?** The Tillo team made onboarding & setup super simple. When we got access to their API, our dev team found it really easy to work with. The Tillo tech team were also really responsive & happy to help with any questions or issues that arose, whether at that time or at any point since. Would happily recommend them to any organisation looking for a partner in this space. **What do you dislike about Tillo?** It would be great to get some additional data provided by the API (i.e. things like brand categories), so that we don't have to try & create this information ourselves. **What problems is Tillo solving and how is that benefiting you?** Tillo are that single partner that we have to work with in order to provide a wealth of digital rewards for our customers. If we didn't work with Tillo & we had to source all of the brands ourselves, it would be an absolute nightmare & ultimately just wouldn't be feasible to achieve a catalogue of this size & quality. Essentially Tillo take care of the difficult part & just leave us to integrate with their single API. ### 44. Making Business Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Rea S. | Manager of Retail Accounts EMEA , Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Tillo?** I find all the contacts at Tillo very helpful and insightful. No question or query is too big or too small. They make connections very easy and quick to set up. **What do you dislike about Tillo?** There are so many good oportunitites with Tillo, so therefore we do get lots of email requests, it would be good to collate these in to a monthly overview. **What problems is Tillo solving and how is that benefiting you?** Connections to many channels with one connection to them. ### 45. Intuitive Platform - Good User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Tillo?** The Tillo platform is super easy to navigate, with a quick turnaround time for brand approvals for the most part. Reporting is easy to access I appreciate the notifications when a brand is failing etc... this allows us to be proactive and alert our partners before they have to raise a query with us **What do you dislike about Tillo?** The monthly fees and issuance fees are a little high when the entire margin from the brand is not being passed on to Tillo Partners **What problems is Tillo solving and how is that benefiting you?** Aggregation of a large number of smaller content partners in one place ### 46. Great help in getting products launched **Rating:** 4.5/5.0 stars **Reviewed by:** Erik G. | Head of Klarna Kosma Nordics, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Tillo?** * Very approachable and always keen to listen and come up with new ideas and solutions. * Came with suggestions on new ways of utilizing products or developing something new together. * Great people to work with, all the way from commercial, product, delivery, engineers. You can feel the customers esrvice being at heart. **What do you dislike about Tillo?** We already had other providers, so new setup took some effort getting used to, particularly around funding source. However we found a way where Tillo made some efforts on their end to improve features and we could adapt as well. Found solution with least total amount of work from both parties. **What problems is Tillo solving and how is that benefiting you?** Aggregating a wide netrwork of gift cards. Both in terms of geographies and also in terms of number of brands. ### 47. Very Straightforw`rd and exceptional CS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Tillo?** Its fresh vibes, the colours and the tool is really easy to use **What do you dislike about Tillo?** Nothing really, I had once incomplete report on TWC, but that's it **What problems is Tillo solving and how is that benefiting you?** Providing great reporting insights on our sales ### 48. Great platform offering a wide choice of eVouchers **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Tillo?** I have processed nearly £9.5m of sales through Tillo since we started with them and have had very few issues. In over 99% of cases, the transactions are seamless and need no follow-up. In the rare instances in which remedial action has been necessary, it is easy to do, and the R&D and client care staff are usually very helpful. **What do you dislike about Tillo?** There are only a couple of downsides to using Tillo: 1) No 'success' or status communication once a gift has been sent. 2) Limited slicing and dicing of data available, makes it difficult to identify individual orders unless you already have most of the information. **What problems is Tillo solving and how is that benefiting you?** Tillo makes it easy to gift large numbers of clients/employees at once, making it an ideal way of rewarding behaviour, contributing to cost of living, or simply saying 'thank you' ### 49. Great platform, reliable and fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Tillo?** The portal is very easy to navigate, updates/changes are communicated efficiently, strong catalogue of retailers available to access and they are quick to market with new retailers. The team are always on hand happy to support. **What do you dislike about Tillo?** Intro's direct to retailers would be useful for marketing collaboration Pricing on certain brands could be more competitive **What problems is Tillo solving and how is that benefiting you?** Quick access and easy set up to a large variety of retailers ### 50. User friendly aside from new reporting center **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Tillo?** i really like Tillo as a platform, its intuitive but also very friendly to use **What do you dislike about Tillo?** I have to now pull multiple reports for just one brand rather than being able to select multiple as I go, so now I have to do 6 reports individually which is time consuming **What problems is Tillo solving and how is that benefiting you?** everything is in one place so i don't have to go looking for deals - [View Tillo pricing details and edition comparison](https://www.g2.com/products/tillo/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A13%3A09+-0500&secure%5Bsession_id%5D=64c1d184-8d7f-4959-b5fe-82977f68009e&secure%5Btoken%5D=d722880234dd418c72c3dacdf4a0e8f47e16b0a34ace322178f4cb3739f9ba17&format=llm_user) ## Tillo Integrations - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Tillo Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top Tillo Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,226 reviews) - [Runa](https://www.g2.com/products/runa-runa/reviews) - 4.7/5.0 (116 reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - 4.7/5.0 (522 reviews)