Teladoc Features
Administrative (11)
Regular Updates - E-Prescribing
Ensures e-prescribing database and certifications remain up-to-date via market and industry research
Clinical Alerts - E-Prescribing
Allows the set up of custom or common alerts to notify physicians and pharmacists of potential prescription issues
Electronic Prior Authorization - E-Prescribing
Ensures that patient and medication critera is met to facilitate quick and accurate authorization of medication
Employee Work Status
Maintains records of medical professionals and their permanent, full-time, part-time, float, per-diem, traveling, etc., statuses
Days-Off Approval
Automatically notifies employees about the approval or denial of their time-off requests
Time Tracking
Tracks medical staff's hours, coverage, and other relevant work patterns
Staffing Data
Generates reports on workforce activity to provide data on overstaffing or understaffing trends
Mass Notifications
Facilitates the sending of mass texts and emails to staff during emergencies
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Cancellation Tracking
Track cancellations of policies, accounts, orders, appointments, etc.
No-Show Tracking
Track and monitor patient no-show rates
Operations (36)
HIPAA Compliant - E-Prescribing
Ensures compliance with HIPAA and other health care regulations via encryption and security
Provider Certification - E-Prescribing
Provides and/or updates e-prescription certification of providers
Pharmacy Medication History - E-Prescribing
Tracks and provides history of medication history data of the pharmacy
EPCS - E-Prescribing
Supports and tracks the electronic prescribing of controlled substances and drugs
Patient Medication History - E-Prescribing
Tracks and provides history of medication history data of the patient
EPCS Compliant
Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)
Prescription Cancellation
Enables medical providers and/or patients to electronically cancel prescriptions
Automated Scheduling
Automates the creation and generation of health care employee schedules
Absence Management
Tracks vacation, sick leave, and off-work requests
Mobile Access
Supports the access to employee schedules via remote-accessed web page or mobile devices
Resource Management
Allows health care professionals to book the staff, equipment, and other resources necessary for scheduled appointments and operations
Physician Management
Track and organize physician schedules and pertinent information
Claims Management
Process of submitting and following up on claims with insurance companies
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Wait List Management
Record, update and manage waiting lists
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Faculty/Staff Management
Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
Appointment Scheduling
Schedule appointments via a calendar
On Call Scheduling
Track and organize on-call shifts
Workflow Management
Enhances clinical workflows
Interoperability
Integrates with existing medical practice solutions
Digital Intake Forms
Provides digitized intake forms both for patient and physician use
Engagement Measuring
Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management
Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration
Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration
Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.
Patient Intake
Patients can register for appointments in advance online
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customizable Forms
Customize contracts and forms to collect specific information
Care Summaries
Electronic patient health records
EHR-Agnostic
Electronic patient health records, including records from multiple doctors
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Interoperability (4)
Pharmacy Network - E-Prescribing
Connects e-prescribing database with pharmacies
EHR Integration - E-Prescribing
Supports integration of e-prescribing database to existing EHRs
Lab Integration - E-Prescribing
Supports connection of EHR and pharmacy inventory management software to laboratory database
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Patient-Centered Functions (19)
Online Presence Management
Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management
Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal
Facilitates and enables patient access to their personal health information and data.
Patient Communications
Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables
Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Intake Management
Activities related to the initial admission of a charge into the organization's care
Records Management
Ability to record, store, update, and retrieve information
Claims Management
Process of submitting and following up on claims with insurance companies
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Forms Management
Store, manage and track all forms in a centralized location
Technology (4)
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Telecommunications
Utilizes telecommunications technology to provide providers and patients with two-way communication.
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Low Bandwidth Support
Ensures that the telemedicine solutions works even when internet is slow or network is poor.
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EHR Integration
Facilitates the integration between telemedicine platform and existing EHR.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Administration (4)
Practice Branding
Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.
Practice Specific
Supports the needs and requirements of specialty practices.
Charting And Documentation
Generates or provides practioners with the tools to create clinical documentation post-meeting.
Multi-Provider Practice
For practices with multiple providers
Compliance (2)
HIPAA Compliance
Ensures that the telemedicine platform adheres and complies with HIPAA regulations.
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State Regulation Compliance
Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations.
Generative AI (3)
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Collection and Integration - Remote Patient Monitoring (RPM) (3)
Multi-Device Connectivity
Connects seamlessly with multiple medical devices and sensors to collect patient data in real-time.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Monitoring Device Integration
Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.
Patient Monitoring and Alerts - Remote Patient Monitoring (RPM) (6)
Real-Time Monitoring
Provides continuous monitoring of patients' vital signs and health metrics in real-time.
Custom Alerts and Notifications
Offers customizable alert settings that notify healthcare providers of critical patient status changes.
Mobile Alerts
Notifications via mobile devices
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
User Interface and Accessibility - Remote Patient Monitoring (RPM) (4)
Patient Portals
Features user-friendly portals for both patients and providers to view and manage health information.
Mobile Access
Utilizes mobile devices for remote monitoring and communication on-the-go.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Data Analysis and Reporting - Remote Patient Monitoring (RPM) (4)
Predictive Analytics
Analyzes patient data to identify trends and predict potential health issues.
Historical Reporting
Information, data and reports that are being tracked over time
Real-Time Reporting
Active reporting of data and metrics
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Security and Compliance - Remote Patient Monitoring (RPM) (3)
HIPAA Compliance
Ensures all data handling and storage processes comply with HIPAA requirements to protect patient privacy
Data Encryption
Provides end-to-end data encryption to safeguard patient information from unauthorized access.
Real-Time Data
Receive data and information in real time
Additional Functionality (403)
Customizable Reports
Alter the layout and content of reports
Data Import/Export
Import and export data to and from software applications
Document Storage
Store and organize documents in a centralized system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Live Chat
Ability to chat online in real time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Forms
Customize contracts and forms to collect specific information
SMS Messaging
Send messages via SMS
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Electronic Payments
Electronically collect payments for goods or services
Email Reminders
Reminders sent via email
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Real-Time Reporting
Active reporting of data and metrics
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Billing & Invoicing
Create, manage, and send invoices or bills to customers
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Recurring Appointments
Schedule repeating appointments based on a duration of time
Credit Card Processing
Accept and process credit card transactions
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Records Management
Ability to record, store, update, and retrieve information
Secure Login
At least a username and password is required to access the system
Mobile Payments
Clients can submit payments via mobile devices
Conferencing
Video Support
Supports various video file formats
Patient Questionnaires
Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Video Conferencing
Connect with meeting participants remotely over video
Scheduling
Plan availability and assign specific time slots for tasks and resources
Appointment Scheduling
Schedule appointments via a calendar
Live Chat
Ability to chat online in real time
Chat/Messaging
Communicate using direct chat or messages within the system
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Claims Management
Process of submitting and following up on claims with insurance companies
Data Import/Export
Import and export data to and from software applications
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
E-Prescribing
Transmit prescriptions to pharmacies electronically
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Secure Data Storage
Securely stores data to prevent data loss or breaches
Status Tracking
Track the status over time for a request, process, asset, or transaction
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Multi-Language
Manage and support multiple languages
API
Application programming interface that allows for integration with other systems/databases
Virtual Visits
Allows medical providers to monitor and visit their patients virtually.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Alerts/Escalation
System alerts about the need to escalate an issue or request
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Prescription Renewal
Enables medical providers and/or patients to electronically renew existing prescriptions
Messaging
Communicate using messages within the system
SMS Reminders
Reminders sent via SMS/text message
Drug Reference Database
Electronic storage of drug information such as name, brand, appearance, etc.
Scheduling
Plan availability and assign specific time slots for tasks and resources
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Mobile App
Access the system via a mobile application
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Claims Management
Process of submitting and following up on claims with insurance companies
Payment Processing
Accept, record, and reconcile financial transactions
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Online Refills
Allows medical providers and/or customers to request previously filled prescriptions online
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Medication Alerts/Warnings
Alerts/warnings for potential allergies or interactions triggered by medications
Healthcare Compliance
Compliant with healthcare rules and regulations around the world
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
API
Application programming interface that allows for integration with other systems/databases
Formulary Management
Determine clinically appropriate and cost-effective medications and therapies for patients
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Electronic Prior Authorization
Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.
Records Management
Ability to record, store, update, and retrieve information
Pricing Data
Real-time pricing data for products, services, etc.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Predictive Analytics
Predict future data based on historical data sets
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
Inventory Management
Track and manage inventory levels to maintain proper supply
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Task Management
Create, manage and track all task activities and progression
Electronic Signature
Digitally sign online documents
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Multi-Location
Manage and support multiple locations
Immunization & Allergy Tracking
Manage updates to member's immunization records and track individual allergies
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Diagnostic Reports
Reporting completed by clinicians that summarizes health/medical diagnoses
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Prescription Management
Prescribing, renewing, and keeping a record of the medicines given to an individual or animal
Scheduling
Plan availability and assign specific time slots for tasks and resources
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Document Storage
Store and organize documents in a centralized system
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Customizable Fields
Customize data fields to support various needs and use cases
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Referral Tracking
Log and store the source of contacts/leads
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Mobile Access
Access software remotely via mobile devices
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Live Chat
Ability to chat online in real time
Task Progress Tracking
Track the status and progress of tasks
Predictive Analytics
Predict future data based on historical data sets
Task Scheduling
Track and manage the scheduling of tasks
For Healthcare
Software designed for the healthcare industry
Multi-Location
Manage and support multiple locations
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Reports
Alter the layout and content of reports
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Forecasting
Form predictions based on past and present data/trends
Patient Education
Educational and medical resources that are delivered to patients online
Electronic Payments
Electronically collect payments for goods or services
Multi-Language
Manage and support multiple languages
Patient Questionnaires
Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Appointment Scheduling
Schedule appointments via a calendar
Real-Time Data
Receive data and information in real time
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Analytics
Analyze and gain insights into data in real-time
Medication History
Access to patient medication history data
Online Refills
Allows medical providers and/or customers to request previously filled prescriptions online
Messaging
Communicate using messages within the system
Video Conferencing
Connect with meeting participants remotely over video
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Prescription Renewal
Enables medical providers and/or patients to electronically renew existing prescriptions
Customizable Branding
Add customized logos and colors to align with company branding
Historical Reporting
Information, data and reports that are being tracked over time
Mobile Alerts
Notifications via mobile devices
Lab Results
Laboratory test results
Telemedicine
Meet with patients remotely
One-to-One Messaging
Send personal messages to clients or attendees
Patient Monitoring
Observing and tracking a patient's health status, condition, and wellbeing
Health Record Access
Gaining access to confidential health documents and information
Medical Billing
Manage billing and payments for a healthcare provider
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Bill Payment
Complete outstanding payments
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Electronic Signature
Digitally sign online documents
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Video Consultations
Speaking to a doctor or healthcare professional using online video tools
Secure Messaging
Exchange messages in a secure and encrypted manner
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Document Storage
Store and organize documents in a centralized system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Appointment Scheduling
Schedule appointments via a calendar
Softphone
Use your computer as a phone device to make calls over the internet
Chat/Messaging
Communicate using direct chat or messages within the system
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Records Management
Ability to record, store, update, and retrieve information
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Secure Data Storage
Securely stores data to prevent data loss or breaches
Remote Treatment Planning
Remotely create and access treatment plans tailored to individual patients based on symptoms
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Customizable Forms
Customize contracts and forms to collect specific information
Video Conferencing
Connect with meeting participants remotely over video
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Multi-Location
Manage and support multiple locations
Mobile Alerts
Notifications via mobile devices
Practice Management
Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Email Reminders
Reminders sent via email
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Online Forms
Create new forms and/or use ready-made online form templates
Claims Management
Process of submitting and following up on claims with insurance companies
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Electronic Payments
Electronically collect payments for goods or services
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Payment Processing
Accept, record, and reconcile financial transactions
One-to-One Messaging
Send personal messages to clients or attendees
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Live Chat
Ability to chat online in real time
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Medical Billing
Manage billing and payments for a healthcare provider
Workflow Management
Create, design and manage workflows for repetitive tasks
Scheduling
Plan availability and assign specific time slots for tasks and resources
Virtual Waiting Room
Monitor wait time and abandonment for incoming requests that have not been routed
Mobile Access
Access software remotely via mobile devices
E-Prescribing
Transmit prescriptions to pharmacies electronically
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Document Management
Store, manage, and track all electronic documents in a centralized location
Assessment Management
Creation, administration, and evaluation of assessments or tests
Medication History
Access to patient medication history data
Claims Management
Process of submitting and following up on claims with insurance companies
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Scheduling
Plan availability and assign specific time slots for tasks and resources
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Meal/Nutrition Management
Meal and snack planning, scheduling and distribution
Admissions Management
Handle the registration and admission process for existing and new students
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Event/Activities Planning
Plan events and/or activities
Customizable Reports
Alter the layout and content of reports
Geriatric Care
Providing medical care for elderly patients
Task Scheduling
Track and manage the scheduling of tasks
Workflow Management
Create, design and manage workflows for repetitive tasks
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Staff Management
Schedule shifts for staff/employees, track hours worked, and manage staff payroll
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Contact Management
Manage, organize, and store contact information
Attendance Tracking
Track the attendance of specific individuals or groups
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Document Management
Store, manage, and track all electronic documents in a centralized location
Mobile Access
Access software remotely via mobile devices
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Medical Billing
Manage billing and payments for a healthcare provider
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Point of Care System
System of devices or tools that help perform, test and capture patients' diagnostics in real-time
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Remote Treatment Planning
Remotely create and access treatment plans tailored to individual patients based on symptoms
Data Storage Management
Manage and store data in a database
Forecasting
Form predictions based on past and present data/trends
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Electronic Submission
Electronic Signature
Digitally sign online documents
Alerts/Escalation
System alerts about the need to escalate an issue or request
Referral Management
Log and store the source of contacts/leads
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Client Management
Manage contact details and communication with clients
For Nursing Homes
Specifically for nursing homes
Reimbursement Management
Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Patient Intake
Patients can register for appointments in advance online
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Real-Time Updates
Receive system updates as soon as any changes are made
E-Prescribing
Transmit prescriptions to pharmacies electronically
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Data Import/Export
Import and export data to and from software applications
Inventory Management
Track and manage inventory levels to maintain proper supply
Appointment Scheduling
Schedule appointments via a calendar
Patient Database
A repository of patient data, including their past and current health issues, treatment history, and more
Medical Billing
Manage billing and payments for a healthcare provider
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Claims Management
Process of submitting and following up on claims with insurance companies
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Billing & Invoicing
Create, manage, and send invoices or bills to customers
EMR/EHR
Create and securely store digital patient records
SMS Messaging
Send messages via SMS
Patient Scheduling
Book and manage patient appointments and follow-ups
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
API
Application programming interface that allows for integration with other systems/databases
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
Multi-Physician
Supports practices with multiple healthcare professionals
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Physician Scheduling
Manage physician availability and schedules
E-Prescribing
Transmit prescriptions to pharmacies electronically
Data Storage Management
Manage and store data in a database
Inventory Management
Track and manage inventory levels to maintain proper supply
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Multi-Location
Manage and support multiple locations
Task Management
Create, manage and track all task activities and progression
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Data Import/Export
Import and export data to and from software applications
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Serial Number Tracking
Track and assign specific serial numbers to products
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Document Storage
Store and organize documents in a centralized system
Accounting Integration
Integrate with a third-party accounting system
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Barcode Printing
Order Tracking
Track orders throughout the fulfillment process
Multi-Currency
Manage and handle various international currencies
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Real-Time Data
Receive data and information in real time
Alerts/Escalation
System alerts about the need to escalate an issue or request
Mobile Access
Access software remotely via mobile devices
Customizable Reports
Alter the layout and content of reports
Shipping Management
Manage and track orders being shipped to customers
Product Identification
Ability to link barcodes or serial numbers with specific items for identification
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Inventory Optimization
Maintain and control the stock level of inventory
Expiration Date Management
Monitor expiration dates for inventory items
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Stock Management
Manage the buying, selling, and holding of stocks
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Purchase Order Management
Create, send, and track purchase orders and their statuses
Historical Reporting
Information, data and reports that are being tracked over time
Reorder Management
Purchase and replenish product stock based on inventory levels and needs
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Supply Management
RFID Scanning
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customizable Fields
Customize data fields to support various needs and use cases
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Pre-Appointment Screening
Questionnaire for clients to answer prior to attending appointments.
EMR/EHR
Create and securely store digital patient records
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
SMS Messaging
Send messages via SMS
Customizable Branding
Add customized logos and colors to align with company branding
Broadcast Messaging
Notify large groups of people simultaneously about important updates.
Commenting/Notes
Leave comments and notes on documents for others to view
Cancellation Management
Allow customers to cancel their subscription remotely.
Room Scheduling
Reserving a room for meeting in an office or co-working space
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Email Marketing
Create and send email blasts/campaigns
Faculty/Staff Management
Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
Recurring Appointments
Schedule repeating appointments based on a duration of time
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multiple Appointment Types
The ability to choose between different appointments in a selection.
API
Application programming interface that allows for integration with other systems/databases
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
No-Show Tracking
Track and monitor patient no-show rates
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
Multi-Physician
Supports practices with multiple healthcare professionals
Payment Processing
Accept, record, and reconcile financial transactions
Wait List Management
Record, update and manage waiting lists
Electronic Signature
Digitally sign online documents
Task Management
Create, manage and track all task activities and progression
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Patient Communications
Allow communication between the company and patients via messages, SMS, emails, phone, and more
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Prescription Renewal
Enables medical providers and/or patients to electronically renew existing prescriptions
Patient Questionnaires
Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Patient Intake
Patients can register for appointments in advance online
Multi-Location
Manage and support multiple locations
Virtual Meetings
Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Check-in/Check-out
Track the status of assets and whether they're checked in or out
Mobile Access
Access software remotely via mobile devices
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Online Scheduling
Track and organize online shifts
Treatment Planning (1)
Treatment Planning
Create treatment plans that document interventions and outcomes to track patient progress
API (1)
API
Application programming interface that allows for integration with other systems/databases
Calendar Management (1)
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Reporting & Statistics (1)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
AI Copilot (1)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Forms (1)
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations (1)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Workflow Management (1)
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Tracking (1)
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Therapy Notes (1)
Therapy Notes
Tools to help therapists document, record, and recall patient encounters
Customizable Reports (1)
Customizable Reports
Alter the layout and content of reports
Inventory Management (1)
Inventory Management
Track and manage inventory levels to maintain proper supply
Electronic Payments (1)
Electronic Payments
Electronically collect payments for goods or services
Customizable Templates (1)
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Activity Dashboard (1)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Electronic Signature (1)
Electronic Signature
Digitally sign online documents
Communication Management (1)
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Alerts/Notifications (1)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Decision Support (1)
Decision Support
Tools that provide relevant information at specific times to support judgments and courses of action
Prescription Management (1)
Prescription Management
Prescribing, renewing, and keeping a record of the medicines given to an individual or animal
Compliance Management (1)
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Document Management (1)
Document Management
Store, manage, and track all electronic documents in a centralized location
Reminders (1)
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Case Management (1)
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Reporting/Analytics (1)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Document Storage (1)
Document Storage
Store and organize documents in a centralized system
Insurance Eligibility Verification (1)
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Invoice Management (1)
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Charting (1)
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Template Management (1)
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Voice Recognition (1)
Voice Recognition
Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
Analytics (1)
Analytics
Tools for the systematic analysis of various types of data or statistics
Registration Management (1)
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Lab Integration (1)
Lab Integration
Receive lab results electronically
Billing & Invoicing (1)
Billing & Invoicing
Create, manage, and send invoices or bills to customers
HIPAA Compliant (1)
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Initial Assessments (1)
Initial Assessments
Conduct intake assessments to determine patient health status, medical history, conditions, etc.
Appointment Management (1)
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Forms Management (1)
Forms Management
Store, manage and track all forms in a centralized location
Referral Tracking (1)
Referral Tracking
Log and store the source of contacts/leads
Telemedicine (1)
Telemedicine
Meet with patients remotely
Historical Reporting (1)
Historical Reporting
Information, data and reports that are being tracked over time
Progress Notes (1)
Progress Notes
Customizable notes that help healthcare professionals document and track patient progress
Patient Engagement (1)
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Task Scheduling (1)
Task Scheduling
Track and manage the scheduling of tasks
In-Patient Management (1)
In-Patient Management
Care of patients who are admitted and stay in the hospital overnight
EDI (1)
EDI
Transfer of data from one computer system to another
Patient Communications (1)
Patient Communications
Allow communication between the company and patients via messages, SMS, emails, phone, and more
For Substance Abuse Therapy (1)
For Substance Abuse Therapy
For mental health professionals that specialize in substance abuse therapy/programs
Multi-Location (1)
Multi-Location
Manage and support multiple locations
Escalation Management (1)
Escalation Management
Define a process for transferring calls/tickets to management
Revenue Management (1)
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
EMR/EHR (1)
EMR/EHR
Create and securely store digital patient records
Imaging and X-rays (1)
Imaging and X-rays
Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes
Medication History (1)
Medication History
Access to patient medication history data
Claims Management (1)
Claims Management
Process of submitting and following up on claims with insurance companies
Care Plan Management (1)
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Practice Management (1)
Practice Management
Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
Live Chat (1)
Live Chat
Ability to chat online in real time
Order Entry (1)
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Self Check-In/Check-Out (1)
Self Check-In/Check-Out
Check-in and out via a mobile device or kiosk
Medical Billing (1)
Medical Billing
Manage billing and payments for a healthcare provider
Patient Scheduling (1)
Patient Scheduling
Book and manage patient appointments and follow-ups
SOAP notes (1)
SOAP notes
Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
Lab Order Management (1)
Lab Order Management
Submit and track requests for laboratory tests
Appointment Scheduling (1)
Appointment Scheduling
Schedule appointments via a calendar
Patient Portal (1)
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
Mobile App (1)
Mobile App
Access the system via a mobile application
Web-based Deployment (1)
Web-based Deployment
SaaS, web-based, online deployment
Medication Management (1)
Medication Management
Administer and track medication inventory, schedules, dosage, and side-effects
Coding Assistance (1)
Coding Assistance
Automatically generates E/M codes based on information collected during patient charting
Referral Management (1)
Referral Management
Log and store the source of contacts/leads
Records Management (1)
Records Management
Ability to record, store, update, and retrieve information
ONC-ATCB Certified (1)
ONC-ATCB Certified
Certified for healthcare IT products based on the results from ONC-ATL
Diagnostic Reports (1)
Diagnostic Reports
Reporting completed by clinicians that summarizes health/medical diagnoses
Confirmations/Reminders (1)
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Claims Scrubbing (1)
Claims Scrubbing
Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
Patient Records Management (1)
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
PACS Integration (1)
PACS Integration
Ability to integrate with picture archiving and communication system to store diagnostic imaging files.
E-Prescribing (1)
E-Prescribing
Transmit prescriptions to pharmacies electronically
Handwriting Recognition (1)
Handwriting Recognition
To scribe and interpret the written words received from online or offline inputs
For Podiatrists (1)
For Podiatrists
Intended to be used by podiatrists
Templates (1)
Templates
Sample files or documents that could be customized as needed or used as is
Clinic Interoperability (1)
Clinic Interoperability
Securely transfer, access, exchange, integrate or use data with different providers or systems
For Group Therapy (1)
For Group Therapy
For mental health professionals providing therapy to multiple patients at the same time
Monitoring Device Integration (1)
Monitoring Device Integration
Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.
Immunization & Allergy Tracking (1)
Immunization & Allergy Tracking
Manage updates to member's immunization records and track individual allergies
Medical History Records (1)
Medical History Records
Records of patients' medical history
Diagnostic Imaging (1)
Diagnostic Imaging
Render images of the body for diagnostic and treatment purposes
Vitals Tracking (1)
Vitals Tracking
Track and measure patient's vitals
For Ophthalmologists (1)
For Ophthalmologists
For medical practices that specialize in the diagnosis and treatment of eye disorders
Clinical Notes (1)
Clinical Notes
Record and organize clinical notes and progress notes for each patient after interaction with a physician
3D Imaging (1)
3D Imaging
Representation of any object in 3D
For Urgent Care (1)
For Urgent Care
Designed for urgent care/emergency facilities.
Formulary Management (1)
Formulary Management
Determine clinically appropriate and cost-effective medications and therapies for patients
Medication Alerts/Warnings (1)
Medication Alerts/Warnings
Alerts/warnings for potential allergies or interactions triggered by medications
Urgent Care Templates (1)
Urgent Care Templates
Pre-formatted documents and forms for Urgent Care processes.
For Orthopedics (1)
For Orthopedics
Specialized software for Orthopedic practices
For Primary Care (1)
For Primary Care
Designed for primary care doctors/facilities.
Queue Management (1)
Queue Management
Monitor wait time and abandonment for incoming requests that have not been routed
For Pain Management (1)
For Pain Management
Designed for pain management practices & departments
Electronic Prior Authorization (1)
Electronic Prior Authorization
Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.
Patient Intake (1)
Patient Intake
Patients can register for appointments in advance online
For Mental/Behavioral Health (1)
For Mental/Behavioral Health
For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.


