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Compare Maple and Teladoc 
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At a Glance
Market Segments
Small-Business (63.6% of reviews)
Small-Business (42.9% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Maple
Star Rating
(11)3.6 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MapleTeladoc
Star Rating
(24)3.0 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TeladocSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Teladoc has a lower overall G2 rating of 3.0 compared to Maple's 3.5, indicating that users may find Maple to be a more favorable option in terms of general satisfaction.
- Reviewers mention that Teladoc's ease of use scores 6.7, while Maple shines with a score of 7.7, suggesting that users find Maple's interface and navigation more intuitive and user-friendly.
- G2 users highlight that Teladoc's quality of support is rated at 5.5, which is significantly lower than Maple's 6.9, indicating that users may experience better customer service and support responsiveness with Maple.
- Users on G2 report that Teladoc's telecommunications feature scores 7.5, which is commendable, but Maple's overall performance in low bandwidth support and EHR integration is noted to be more robust, making it a better choice for users in varying connectivity situations.
- Reviewers mention that both products are HIPAA compliant, but Maple's state regulation compliance score of 7.3 is higher than Teladoc's 7.0, suggesting that Maple may offer better adherence to local regulations, which is crucial for healthcare providers.
- Users say that Teladoc has received feedback regarding its practice branding capabilities, scoring 6.5, while Maple's similar features are perceived to be more effective, enhancing the overall branding experience for practices using their software.
Pricing
Entry-Level Pricing
Maple
No pricing availableTeladoc
No pricing availableFree Trial
Maple
No trial information availableTeladoc
No trial information availableRatings
Meets Requirements
7.3
11
5.7
16
Ease of Use
7.9
11
6.7
15
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
7.2
10
5.5
13
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
6.5
10
4.6
13
Features by Category
Technology
Not enough data
7.5
10
Not enough data
7.0
10
Not enough data
7.0
10
Administration
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
7.0
9
Compliance
Not enough data
7.0
9
Not enough data
7.3
10
Categories
Categories
Shared Categories
Maple and Teladoc are categorized as Telemedicine
Unique Categories
Maple has no unique categories
Teladoc has no unique categories
Reviews
Reviewers' Company Size
Maple
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teladoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Consulting
9.1%
Retail
9.1%
Marketing and Advertising
9.1%
Higher Education
9.1%
Other
45.5%
Wholesale
9.1%
Primary/Secondary Education
9.1%
Medical Practice
9.1%
Individual & Family Services
9.1%
Hospital & Health Care
9.1%
Other
54.5%
Discussions
Maple has no discussions with answers
What technology does Teladoc use?
1 Comment
MG
You can use your smart phone or computer.
You can have a video or phone appointment if you do not have a camera on your computer.
It is simple. The app...Read more
Teladoc has no more discussions with answers
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