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I was really impressed with the level of customer service offered by Teikametrics. I had a number of pretty detailed questions on how the AI worked and the team always came back to me with equally detailed answers very quickly. The tool is easy to use (at least if you have a decent knowledge of ads) and I saw an instant improvement in my PPC campaigns. It was far too early for this to be from the bid management, so I hypothesise this had something to do with the smart campaign structure (but this is just a hypothesis).
I've worked with larger providers, some of which charge an arm and a leg for their software. I think Teikametrics offers a really good alternative for advertisers looking for a quality tool but can't afford the ridiculous price point charged by said providers. Review collected by and hosted on G2.com.
Teikametrics do not provide the option to set up Sponsored Display or Sponsored Brands campaigns via the software. This means that you need to set those campaigns up in the AMS console, then link it back. Fine for the bid management but it would be good to incorporate these within the smart campaign format.
I would also like to see more options to track the changes in search term impressions share on keyword level, on a day by day basis. Review collected by and hosted on G2.com.
Thank you for sharing your experience with us! We're pleased to hear that our customer service team provided detailed and quick responses to your questions. We appreciate your feedback about the need for additional features such as setting up Sponsored Display and Sponsored Brands campaigns within our software, and we'll keep that in mind as we work on improving our tool.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
