--- title: TeamViewer Reviews meta\_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4151 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4151 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

### TeamViewer Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. [(518 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. [(428 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)

Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. [(343 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410351&qs=pros-and-cons#reviews)

Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. [(278 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410831&qs=pros-and-cons#reviews)

Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. [(277 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410451&qs=pros-and-cons#reviews)

Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. [(181 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)

Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. [(147 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews)

Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. [(138 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417855&qs=pros-and-cons#reviews)

Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. [(134 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417903&qs=pros-and-cons#reviews)

Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. [(122 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of TeamViewer

##### 1. Ease of Use

Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
[
See 518 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dheeraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj S.")
DS

Dheeraj S.

Small-Business (50 or fewer emp.)

5.0/5

"TeamViewer Remote Desktop"

What do you like about TeamViewer?

I really like TeamViewer’s improved performance, intuitive interface, and enhanced security features. The seamless remote access experience, quick fil

PS

Pranav S.

Mid-Market (51-1000 emp.)

5.0/5

"Impressive remote desk support application!"

What do you like about TeamViewer?

TeamViewer has introduced an AI agent called Tia for automated documentation, live translations and captions for multi-lingual conversations are very

##### 2. Remote Access

Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
[
See 428 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.")
RD

Rohit D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Remote desktop software available across many platform"

What do you like about TeamViewer?

I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days.

JW

Jo W.

Small-Business (50 or fewer emp.)

5.0/5

"Most Efficient"

What do you like about TeamViewer?

I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather

##### 3. Remote Control

Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
[
See 343 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410351&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.")
RD

Rohit D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Remote desktop software available across many platform"

What do you like about TeamViewer?

I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days.

JW

Jo W.

Small-Business (50 or fewer emp.)

5.0/5

"Most Efficient"

What do you like about TeamViewer?

I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather

##### 4. Easy Access

Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
[
See 278 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410831&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.")
SS

Siva S.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Remote Support"

What do you like about TeamViewer?

I like the recent AI-powered features, which help make remote support and troubleshooting faster and easier. The overall user experience also feels mo

 ![Ashutosh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh V.")
AV

Ashutosh V.

Enterprise (\> 1000 emp.)

4.0/5

"Great tool for screen viewing and team remote screen access but need some bug fixes. "

What do you like about TeamViewer?

Team Viewer has been easy to use and easy to collaborate to get all the IT issues fixed by the team, remotely gseek and help our colleagues but recent

##### 5. Remote Work

Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.
[
See 277 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410451&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dheeraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj S.")
DS

Dheeraj S.

Small-Business (50 or fewer emp.)

5.0/5

"TeamViewer Remote Desktop"

What do you like about TeamViewer?

I really like TeamViewer’s improved performance, intuitive interface, and enhanced security features. The seamless remote access experience, quick fil

 ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.")
RD

Rohit D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Remote desktop software available across many platform"

What do you like about TeamViewer?

I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days.

### 5 Cons or Disadvantages of TeamViewer

##### 1. Connection Issues

Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
[
See 181 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.")
SS

Siva S.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Remote Support"

What do you dislike about TeamViewer?

TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users.

 ![Divyesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyesh C.")
DC

Divyesh C.

Small-Business (50 or fewer emp.)

4.5/5

"Team Viewer Review"

What do you dislike about TeamViewer?

At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system.

##### 2. Connectivity Issues

Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
[
See 147 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.")
SS

Siva S.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Remote Support"

What do you dislike about TeamViewer?

TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users.

 ![Asad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad S.")
AS

Asad S.

Mid-Market (51-1000 emp.)

4.0/5

"Team Viewer"

What do you dislike about TeamViewer?

Sharing fails frequently... Make it user friendly and more secure

##### 3. Expensive

Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
[
See 138 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417855&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dheeraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj S.")
DS

Dheeraj S.

Small-Business (50 or fewer emp.)

5.0/5

"TeamViewer Remote Desktop"

What do you dislike about TeamViewer?

TeamViewer could improve connection stability on slower networks and make the overall experience even lighter and faster.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Best way to remote connect"

What do you dislike about TeamViewer?

I'm expecting a loyalty program when we renew our subscription.

##### 4. Slow Performance

Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
[
See 134 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417903&qs=pros-and-cons#reviews)

See Related User Reviews

OM

Oscar M.

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to help customers and employees troubleshoot!"

What do you dislike about TeamViewer?

Making the UI more simpler, and more importantly, adding safeguards to prevent elderly people from getting scammed through this software.

 ![Mahak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahak K.")
MK

Mahak K.

Enterprise (\> 1000 emp.)

5.0/5

"Best Remote desktop application : Teamviewer"

What do you dislike about TeamViewer?

Sometimes it lags a but while screen sharing, that thing can be improved.

##### 5. Remote Access Issues

Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.
[
See 122 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Asad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad S.")
AS

Asad S.

Mid-Market (51-1000 emp.)

4.0/5

"Team Viewer"

What do you dislike about TeamViewer?

Sharing fails frequently... Make it user friendly and more secure

BS

Bill S.

Small-Business (50 or fewer emp.)

2.5/5

"TeamViewer user review"

What do you dislike about TeamViewer?

Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case.

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

7/29/2026

"Industry standard in remote maintenance"

3.5/5

What do you like best about TeamViewer?

What I like most about TeamViewer is that it works reliably and that file access is so easy. This way, I can quickly and efficiently retrieve and download log files. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I still can't get used to the new user interface even after a year. It does look modern, but I still prefer the old design. Device groups, in my observation, do not work consistently across all accounts. Therefore, I still maintain a separate list of device IDs and passwords in an external password manager.

During installation, especially with 24/7 setups, it's easy to click the wrong thing, resulting in update notifications appearing on the screen. This is an annoying no-go for me.

Passwordless login, as far as I remember, only works with devices from the same organization. It would be nice if device groups could also be directly shared with third parties for maintenance or analysis. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Fewer different tools, almost every one of our customers has already installed that. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13185179/official_response/edit)

Hello TeamViewer user,

Thank you for sharing your experience. We're glad to hear that TeamViewer provides the reliability and convenient file access you need to efficiently work with customer devices and retrieve important logs.

We also value your detailed feedback regarding the user interface, device groups, installation workflow, and device access options. It's especially helpful to hear from experienced users who have been working with TeamViewer for an extended period.

You may find it helpful to review our TeamViewer guides, which provide information about features, configuration options, and workflows within the current interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

We appreciate your feedback and your continued trust in TeamViewer.

Best regards,

Valeria/TeamViewer

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

8/4/2026

"Teamviewer has worked exceptionally at connecting to my work computer from home"

5/5

What do you like best about TeamViewer?

It allows me to quickly access my work computer with simple steps. The process of accessing the computer is quick, and includes tools that make it just as working on the computer at work, if not better. Such as the blank screen feature. I also very much appreciate that whenever I encountered a bug, and reported it, it was solved within few days. Overall very polished software, without any significant issues. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The one issue I usually encounter is that the connection disconnects after being connected for 5 - 6 hours. However, it is a minor inconvenience, as I can quickly reconnect within 30 seconds. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows me to work from home, letting me be more productive, and creating a healthy work from home and office balance. Without teamviewer, it would make it significantly more challenging to to work from home. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13210094/official_response/edit)

Hi TeamViewer user,

Thank you for your detailed review.

We're pleased to hear that TeamViewer enables quick and easy access to your work computer and provides the tools you need to work efficiently from anywhere. It's especially rewarding to know that reported issues have been addressed promptly and that the overall experience has been reliable and polished.

We appreciate your feedback regarding the occasional disconnection after longer sessions. To help ensure the most stable experience possible, we recommend verifying that both devices are running the latest version of TeamViewer.

It's wonderful to hear that TeamViewer is helping you maintain a productive balance between working from home and the office.

Best regards,

Valeria/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Enterprise (\> 1000 emp.)

7/15/2026

"Easy, Secure Remote Support with TeamViewer"

5/5

What do you like best about TeamViewer?

What I like best about TeamViewer is how easy it makes connecting to and supporting remote devices. The interface is intuitive, the connection process is straightforward, and it provides a reliable experience even when working with users in different locations. I also appreciate its strong security features and cross-platform compatibility, which make remote collaboration and troubleshooting efficient. Overall, it saves time and enables seamless support without requiring complex setup. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

One area where TeamViewer could be improved is the user interface for some of its advanced features, as it can take a little time for new users to become familiar with all the available options. It would also be helpful to see continued enhancements in performance during lower-bandwidth connections and more streamlined licensing and feature navigation. Overall, these are relatively minor improvements, and they do not take away from the platform’s reliability and ease of use. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

TeamViewer helps solve the challenge of providing remote access and technical support without requiring physical presence. It enables quick troubleshooting, file sharing, and collaboration across different locations, which reduces downtime and improves productivity. For me, it has made it much easier to assist colleagues, access systems remotely when needed, and resolve issues efficiently, saving both time and effort. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13110002/official_response/edit)

Hello TeamViewer user,

Thank you for your positive review and for taking the time to share your experience.

We're pleased to hear that TeamViewer makes remote access, troubleshooting, and collaboration easy while providing the reliability and security you need to support users across different locations.

We also value your feedback about the learning curve for some advanced features and your suggestions for continued improvements to performance and navigation. Feedback like yours helps us better understand how customers use TeamViewer in their day-to-day work.

However, to help you get started with TeamViewer more easily, we invite you to visit the following link, where you'll find a comprehensive user guide that is continuously updated to provide the latest information and make your experience as smooth as possible.: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

We're glad TeamViewer is helping you save time, resolve issues efficiently, and stay connected to the systems and people you support.

Best regards,

Valeria/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

DP

Dylan P.

Digital Security Engineer

Mid-Market (51-1000 emp.)

2/28/2026

"Achieve your business goals with TeamViewer's digital communication features."

5/5

What do you like best about TeamViewer?

As an active user of TeamViewer's virtual communication features and resources, I can say that it is a high performance, business friendly system for secure and productive remote communications, facilitating the management and organization of all your professional projects.

In addition, I can also say that TeamViewer's customer service is efficient and of the highest business quality, meeting the requirements of each user and improving their overall experience. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I think TeamViewer is a secure and efficient system that has no flaws in the operation of all its virtual communication capabilities, I am very satisfied using all its digital features. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I can say that by using TeamViewer's virtual communication features and capabilities, I have been able to improve the quality of my remote work, achieving better work productivity rates and better communications and work meetings to meet all of my company's business objectives. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12419509/official_response/edit)

Hi Dylan,

Happy to hear that you´re such an active TeamViewer user.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Humberto R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Humberto R.")
HR

Humberto R.

Técnico de TI

Mid-Market (51-1000 emp.)

5/7/2026

"Effective Remote Support with Reliable File Transfer"

5/5

What do you like best about TeamViewer?

I like that TeamViewer is efficient and the connection doesn't drop. I can copy and send files from the client PC I'm connecting to, which helps me send large files from a remote PC to mine and vice versa. I mainly use TeamViewer to provide technical support to PCs in other cities, and this saves me time and money since I can check them without being physically present. Additionally, the initial setup is super simple and you can set fixed passwords to access each PC immediately. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

They could improve the prices of the licenses Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer to provide effective and fast technical support, solving issues like email failures and software problems without moving. It saves me time and money by allowing me to check PCs in other cities. Its efficient connection and file transfer capability allow me to send large files easily. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12775725/official_response/edit)

Hi Humberto,

Thanks so much for your detailed feedback! We’re glad to hear TeamViewer is helping you support clients remotely and transfer large files reliably.

We hear you on pricing and appreciate you calling it out. Thanks again for sharing your experience!

Best,

Ying/TeamViewer

Validated ReviewerSource: OrganicAI Translated

RS

Rajuri S.

Small-Business (50 or fewer emp.)

4/29/2026

"Versatile Remote Access with a Pricing Challenge"

4.5/5

What do you like best about TeamViewer?

I often use TeamViewer for accessing my Mac or Windows PC through my phone. One of the most practical problems it solves for me is accessing a "sleeping" machine, which is perfect for grabbing a file from a home computer while I’m out, or updating a server late at night without needing someone else to be there to accept the connection. If I had to pick one thing that stands out as a "best-in-class" feature, it’s the unmatched cross-platform versatility. TeamViewer lets me log into a full Windows or Mac desktop using my phone, giving me total control to right-click, drag files, and even restart the machine. The initial setup was easy, which is always a plus. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

For small businesses or individual power users, the jump from 'Free' to 'Paid' is a massive financial leap. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

TeamViewer lets me access sleeping machines remotely for file retrieval or updates without needing on-site acceptance. Its cross-platform versatility allows total control of desktops from a phone, enhancing efficiency. Review collected by and hosted on G2.com.

Show More

Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12710005/official_response/edit)

Hi Rajuri,

Thank you for sharing such a detailed review. We’re glad to hear that TeamViewer’s cross‑platform versatility and ability to access sleeping devices remotely have been especially valuable for you. It’s also great to know the initial setup was smooth. Your feedback is valuable and helps inform ongoing discussions around accessibility and value.

Best,

Ying/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

DA

DIMPLE SAI A.

Mid-Market (51-1000 emp.)

4/28/2026

"Reliable Remote Access, Ideal for Collaboration"

4/5

What do you like best about TeamViewer?

I appreciate TeamViewer's ability to provide secure and seamless remote access to high-performance engineering systems, allowing me to use resource-intensive CAD/CAE applications without interruption. Its real-time screen sharing capabilities enhance design collaboration and communication. I also find it significantly improves productivity, reduces downtime, and supports efficient cross-location coordination. The initial setup was straightforward and user-friendly, requiring minimal configuration, which allowed us to get started quickly without significant technical challenges. Additionally, TeamViewer has proven to be more user-friendly, reliable, and efficient for our engineering workflows, especially when working with high-performance systems and supporting real-time design collaboration. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

While TeamViewer is highly useful, there are a few areas that could be improved. At times, performance can be affected by network latency, especially when working with heavy CAD models, leading to slight lag and reduced responsiveness. Additionally, file transfer for large engineering data can be slower compared to dedicated systems. Occasional connection drops or session stability issues may also impact workflow continuity. Enhancements in performance optimization for graphics-intensive applications and more robust session stability would further improve the overall experience. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer for remote access and real-time collaboration, solving location and hardware limitations. It supports uninterrupted design work, enhances communication, and boosts productivity, particularly with CAD/CAE applications. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12706725/official_response/edit)

Hello Dimple,

Thank you so much for your review and for your detailed feedback.

We’re glad to hear that TeamViewer provides secure, seamless access to your high‑performance engineering systems and supports smooth use of CAD/CAE applications. It’s great to know that real‑time screen sharing, easy setup, and reliable performance are enhancing collaboration, productivity, and coordination across locations. We appreciate your trust in TeamViewer for your engineering workflows.

We also appreciate you highlighting the challenges you’ve experienced, especially when working with heavy CAD models and experiencing some network latency. When experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website.

If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.

All the best!

Valeria/TeamViewer

We hope these tips will be helpful for future connections.

Validated ReviewerSource: Organic

MS

Mrinal S.

Mid-Market (51-1000 emp.)

4/28/2026

"Seamless Remote Access with Room for Improvement"

4.5/5

What do you like best about TeamViewer?

I love how the interface is extremely user-friendly, which makes using TeamViewer a straightforward experience. The file transfer and data security features are particularly valuable to me because we deal with highly classified data, so being able to easily and securely transfer files is crucial. I find the remote access feature very smooth, especially since we're working with high computational software that requires remote access. Also, the initial setup and integration of TeamViewer felt very smooth and quick, and I really like the overall functionality it offers, which motivated us to switch to TeamViewer for remote access and internal file transfers. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Although the platform is very user friendly, sometimes while taking remote access it does lag a bit due to connectivity issues. Also, if it can be integrated to work with CAD files and saving them to the server for using them in the future and also can be integrated as a PLM, it would be very helpful for the job. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer to access work computers remotely, solve software access issues, and ensure data security and file transfer, essential for handling classified information. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12705961/official_response/edit)

Hi Mrinal,

Thank you for your thoughtful and detailed review.

We’re delighted to hear that TeamViewer’s user‑friendly interface, smooth remote access, and quick setup have made a positive impact on your daily work. It’s especially great to know that our secure file transfer and data protection features support your need to handle highly classified information with confidence.

Regarding the connectivity issues, we suggest ensuring that both sides have the latest version of TeamViewer available on our website.

If this is the case, a resetting of the devices and, if possible, resetting also the WiFi, could solve the issue.

We hope these tips will help you in future connections.

Have a nice day!

Valeria/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

RS

RITIK RAJ S.

Enterprise (\> 1000 emp.)

4/28/2026

"Seamless Collaboration for CAD Teams with TeamViewer"

4/5

What do you like best about TeamViewer?

I like the stability of TeamViewer when dealing with heavy CAD models like bumpers, headlight systems, and claddings all together during CAE analysis. Unlike other screen-sharing apps that tend to lag or freeze, TeamViewer handles the heavy graphics smoothly, allowing us to easily rotate, pan, and inspect the models without delays. It makes it easy to connect online and share screens with suppliers, which is great for maintaining high standards of discussion and solving complex CAD problems efficiently. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The built-in file transfer feature could be improved as we are unable to send our CAD files. Also, version mismatch between supplier and our system causes some errors and due to this frequent disconnect happens. Sending a full CAD package directly through the app usually times out. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer to bridge the communication gap with suppliers, making it easy to have live discussions and solve complex CAD problems more efficiently with screen sharing. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12699959/official_response/edit)

Hello Ritik,

Thank you for your detailed and well-balanced feedback.

It’s great to know that TeamViewer plays an important role in bridging communication gaps and supporting efficient problem-solving with your partners, and that TeamViewer’s stability and performance with complex CAD and CAE models help support your collaboration with suppliers and enable productive technical discussions.

We also appreciate you highlighting the challenges you’ve experienced with file transfers and version compatibility. Handling large CAD packages can be demanding, and timeouts or disconnects are understandably disruptive. Your feedback about version mismatches and the limitations of the built-in file transfer is valuable and helps guide our ongoing improvements.

Thank you for taking the time to share your experience. We truly value it.

Best,

Valeria/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

 ![Likhit Shyam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Likhit Shyam M.")
LM

Likhit Shyam M.

INR Loan Manager

Mid-Market (51-1000 emp.)

4/28/2026

"A Reliable Remote Access Tool with Minor Connectivity Issues"

4.5/5

What do you like best about TeamViewer?

I've been using TeamViewer for over 12 years to help family and friends by taking control of their systems to fix issues. It's easy to set up, secure, and works across devices like laptops and tablets. I love how it saves effort and avoids unnecessary back and forth, whether accessing my own system remotely or checking something for work. The file transfer feature is pretty handy for quickly moving something from one system to another, saving time. Remote control stands out as it lets me use a device from anywhere without being physically present. Switching to TeamViewer proved stable and fitting for our needs compared to the previous product. The initial setup was easy and convenient, with minimal time to get started using the ID and password. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I find that performance on weaker Internet connections needs improvement. When the connection isn’t great, it can get laggy, with mouse movements feeling delayed and screen quality dropping significantly. It can also result in a blurry screen, screen freezes, and random disconnects. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer for easy remote access, fixing devices, screen sharing, and file transfers. It saves effort and avoids unnecessary back and forth, especially when helping family or accessing my work system. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12699064/official_response/edit)

Hello Likhit,

Reading your review really highlights how long-term users benefit from a tool that simply gets the job done, 12+ years says a lot! We’re glad TeamViewer continues to support you in helping others, whether it’s fixing issues, accessing systems remotely, or sharing files quickly and easily.

It’s great to hear that the setup, cross-device access, and remote-control features have made things smooth and hassle-free for you over the years.

We also understand your experience with performance on weaker connections. That kind of real-world feedback is incredibly valuable and helps us keep improving the experience where it matters most.

Thanks again for sticking with TeamViewer and sharing your journey with us!

Best,

Ying/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

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