--- title: TeamViewer Reviews meta_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4217 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4217 scale: '5' date_modified: '2026-11-05' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

TeamViewer Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of TeamViewer, which makes remote access and support straightforward and convenient. (518 mentions)
Users praise remote access with TeamViewer for its low latency, ease of use, and reliable connections from anywhere. (428 mentions)
Users appreciate the low latency and ease of access TeamViewer provides for efficient remote troubleshooting and support. (343 mentions)
Users enjoy the easy access of TeamViewer, simplifying remote support and collaboration for troubleshooting IT issues. (278 mentions)
Users appreciate the seamless remote access and intuitive interface of TeamViewer for enhanced collaboration and support. (277 mentions)
Users often face connection issues with TeamViewer, affecting performance and user experience during remote sessions. (181 mentions)
Users often experience connectivity issues with TeamViewer, affecting performance and creating challenges during remote sessions. (147 mentions)
Users find TeamViewer expensive for the limited differential features offered between free and paid plans. (138 mentions)
Users experience slow performance, particularly during screen sharing, affecting usability on slower connections. (134 mentions)
Users often face remote access issues, including frequent sharing failures and clunky admin management, impacting usability. (122 mentions)

5 Pros or Advantages of TeamViewer

5 Cons or Disadvantages of TeamViewer

TeamViewer Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is TeamViewer, and what problem is it built to solve?

TeamViewer is a Digital Workplace platform that connects people with technology to enable, improve, and automate digital processes. It addresses the challenge of supporting people and managing digital devices across locations, helping organizations prevent and resolve disruptions.

What languages does TeamViewer support?

TeamViewer supports 31 languages, including Arabic, Chinese (Simplified), English, French, German, and others.

What company sizes and industries is TeamViewer the best fit for?

Positive reviewer profiles span small businesses, mid-market organizations, and enterprises, with small businesses appearing most prominently. Industries with visible representation include IT and software, manufacturing and industrial operations, and accounting and education.
  • Small businesses: Organizations with 50 or fewer employees are the most prominent size segment.
  • Mid-market: Organizations with 51–1,000 employees are also well represented.
  • Enterprise: Organizations with more than 1,000 employees are represented, alongside recurring feedback from IT, software, manufacturing, and industrial users.

What customer support options does TeamViewer provide, and how do users find the overall support experience?

TeamViewer provides 24/7 support with a live representative. The support experience is mixed: users describe helpful, knowledgeable, and responsive assistance, while others report slow issue resolution, difficulty reaching the right person, or delays outside business hours.

What is the experience like for teams switching to TeamViewer from another tool?

Switches to TeamViewer from tools such as AnyDesk, VNC and LogMeIn products, and GoTo alternatives have been associated with a need for more reliable connections, easier management, stronger security, or features the previous tool lacked. Some transitions also reflect price or usability comparisons, so the practical change depends on what a team needs most from its remote-support workflow.

What features or capabilities could make TeamViewer even more useful?

The most useful improvements would make routine support work simpler and more dependable, especially for teams navigating the interface or connecting over weaker networks.
  • Simplify the interface: Make common device, search, and connection tasks easier to find, with more straightforward customization and navigation.
  • Improve connection performance: Reduce lag, drops, and interruptions on slower or unstable networks.
  • Make licensing clearer and more flexible: Offer simpler plan choices and pricing that works better for small teams and occasional users.

Is TeamViewer considered safe and secure for handling data?

TeamViewer users describe security as a strength, pointing to password controls, account verification, and confidence during remote support. However, some raise concerns about connections that may not always require a password, privacy during remote sessions, and the need for clearer safeguards. Those mixed experiences make access policies and security settings important to assess for the intended use.

TeamViewer Reviews (4,217)

View 5 Video Reviews
Reviews

TeamViewer Reviews (4,217)

View 5 Video Reviews
4.5
4,217 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Rishabh S.
RS
Rishabh S.
SDE
Small-Business (50 or fewer emp.)
"Effortless Remote Access with Robust Control"
5/5
What do you like best about TeamViewer?

I use TeamViewer primarily to install software on different clients' systems and to share coding experiences with other developers. I like that TeamViewer is easy to install and isn't very buggy. It's really simple to connect with anyone around the globe. A standout feature for me is the ability to not only connect but also control other people's screens. This control feature was especially important for us; it's the reason we switched from Google Meet to TeamViewer, as Google Meet didn't have this capability. Additionally, I found the initial setup of TeamViewer very easy, I would rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Maybe it could start working on low network areas also. I know it's tough, but maybe the team can try. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Rishabh,

Thank you for taking the time to share such a detailed experience.

It is great to hear that TeamViewer supports your work effectively, from installing software on client systems to collaborating with other developers. We are especially glad that the remote control capability and the ease of setup made a positive difference for you.

We also understand your point about performance in low network areas. We know how important it is to stay connected consistently, especially when working remotely or supporting others, and we appreciate you highlighting this challenge.

Thank you again for your thoughtful and balanced feedback and for trusting TeamViewer in your daily work.

Best,

Valeria/TeamViewer

CT
Christopher T.
Business Development Manager
Mid-Market (51-1000 emp.)
"TeamViewer: secure and versatile remote connection to complete your work tasks."
5/5
What do you like best about TeamViewer?

I choose TeamViewer's digital connection features and resources because it is a reliable and advanced program that makes it easy to carry out all my work activities securely and productively, facilitating communication with my team through high quality business digital meetings.

In addition, I can also say that TeamViewer is a very useful business program because of its functions for sharing documents and work files, improving the productivity and work efficiency of all its users. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I have nothing bad to say about TeamViewer's remote communication functions and capabilities, I think it is a high performance technical program that has no flaws in the operation of its systems. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Christopher,

Thank you very much for sharing your experience with us!

We’re delighted to hear that TeamViewer provides you with a reliable solution for your remote connections, helping you work securely and productively. It’s also great to know that features like file sharing and high‑quality audio enhance your online meetings and overall workflow.

To make sure you get the most out of TeamViewer, we’d like to invite you to explore our User Guide, where you can find helpful tips and detailed information to support your full TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Marco A.
MA
Marco A.
Asistente legal en formación
Small-Business (50 or fewer emp.)
"Effortless Remote Support with TeamViewer"
4.5/5
What do you like best about TeamViewer?

I love the fact that I can be in my house with my work laptop and the technician can connect and solve any issue at any moment of the day without me needing to go to their office. It's really useful since the technician can help me remotely and safely to solve any difficulty I have on my computer. The initial setup was pretty straightforward compared to other tools. Installation was quick and the interface is beginner-friendly, and I could establish a connection within minutes without touching router settings or complicated network stuff. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I feel maybe a refurbished image, I feel it's been the same for the last few years and maybe a new 'face' would be great Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Marco,

Thank you for sharing your experience.

It is great to hear that TeamViewer allows you to get support remotely in a simple and secure way, without needing to travel. We are glad the setup was straightforward and that the interface feels accessible right from the start.

We also understand your point about the application's look and feel. If you have not already, we recommend updating to the latest version to explore the current interface and improvements. You can find helpful guidance here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best regards,

Valeria/TeamViewer

Verified User in Manufacturing
AM
Verified User in Manufacturing
"Necessary and Expensive Evil"
0.5/5
What do you like best about TeamViewer?

the only thing I like about Teamviewer is that it usually works and connects when the host is installed and that it allows working with secure desktop, unlike quickassist. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Basically everything else. The price, the rollout, the policies deployment, their helpdesk, the confusion between groups and other groups, some things have to be done in the web management and others in the app management interface. The price is absurd. The limit of 2 admin computers is even more absurd. not being able to install the host while using the quickassist module is absoluelty unacceptable... how am I supposed to upgrade a remote user to host? these are all things that should have been fixed in version 1 in 1995 yet I'm struggling with them today and I get gaslit making me feel like I am the crazy one for having these basic expectations. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi TeamViewer user,

Thank you for sharing such candid feedback.

While we're pleased to hear that TeamViewer continues to provide reliable remote connectivity, we understand your frustration with the parts of the experience that have not met your expectations. Reliable access, secure connections, and efficient remote support are core strengths of TeamViewer, and we recognise how important a smooth and intuitive workflow is for IT professionals who depend on these capabilities every day.

We also appreciate your comments regarding onboarding and upgrade experiences. Feedback like yours helps us better understand the practical challenges users encounter in real-world environments.

As a next step, we encourage you to contact Support via https://www.teamviewer.com/en/global/support/customer-support/. The Support team can assist with product-specific questions, while the TeamViewer Community at https://community.teamviewer.com/ offers practical tips, discussions, and insights shared by experienced users and product experts.

Thank you again for taking the time to share your perspective.

Best,

Ying/TeamViewer

Verified User in Libraries
IL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Very useful, but the latest version of the interface is a failure"
3/5
What do you like best about TeamViewer?

I use Teamviewer daily for technical support. It's very convenient because it allows remote control autonomously (without intervention from the remote user) with Teamviewer Host. It allows you to put remote devices into groups, which is very practical when you have a large number of stations to manage. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The update of the interface was a major disaster. Previously, the search was user-friendly and worked well. Now it has major bugs that make its use difficult. The two main ones are:

- The search is now sensitive to accents

- The text typed in the search window is replaced by the full name of the machine. It is thus impossible to use the same search twice in a row. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi TeamViewer user,

Thank you for taking the time to leave such detailed feedback. It's great to hear that TeamViewer continues to support your daily technical support activities and that features like unattended access and device grouping bring value to your work.

We're sorry to hear that the recent interface changes, particularly the search experience, have been frustrating. We understand how important efficient search capabilities are when managing a large number of devices, and we appreciate the specific examples you've provided.

Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Thank you for helping us improve the product.

Best,

Ying/TeamViewer

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
"Reliable remote access with strong multi-system file management"
4/5
What do you like best about TeamViewer?

TeamViewer makes it easy to remotely support multiple computers and move files between systems without interrupting the overall workflow. The dedicated file-transfer functionality is especially useful because I can manage transfers across several machines rather than being limited to a single remote-session window. The interface is familiar, connections are generally dependable, and it works well for supporting geographically distributed systems. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The primary downside is cost, particularly as the number of users, endpoints, or required features increases. Licensing terms and device or connection limits can also be difficult to understand. Some parts of the new interface feel more complicated than necessary, and occasional prompts or restrictions can slow down an otherwise straightforward remote-support task. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi TeamViewer user,

Thank you for your detailed review. We're delighted to hear that TeamViewer helps you efficiently support remote systems, transfer files across multiple machines, and manage time-sensitive tasks from a central location.

It's especially rewarding to know that our remote access and file transfer capabilities help reduce downtime and support geographically distributed operations.

We also appreciate your feedback regarding licensing, interface navigation, and workflow interruptions, and we're grateful that you took the time to share your perspective.

Finally, to make it easier to navigate the updated TeamViewer interface, you can find a helpful guide here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Best,

Ying/TeamViewer

Ramanpreet  S.
RS
Ramanpreet S.
Software Developer Tech Marbles
Small-Business (50 or fewer emp.)
"Simple, Reliable Remote Access with Helpful Support"
5/5
What do you like best about TeamViewer?

What I like about TeamViewer is how simple and user-friendly the UI/UX is, which makes it easy to navigate even for beginners. It performs reliably with smooth remote connections and supports useful integration that improves workflow. The onboarding process is quick, and support is very helpful, though it offers good value overall. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

TeamViewer does offer good value overall, but it can feel a bit expensive for small users. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Ramanpreet,

Thank you for the thoughtful and detailed review!

We’re happy to hear that you find TeamViewer’s UI intuitive, the onboarding smooth, and the performance reliable, and that our integrations and support are helping improve your workflow and collaboration.

We also appreciate your honest feedback regarding pricing for smaller users. We ensure your feedback will reach the right team.

Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

AC
adrian C.
Instructional Designer
Enterprise (> 1000 emp.)
"Remote connectivity and business efficiency with TeamViewer's communication features."
5/5
What do you like best about TeamViewer?

TeamViewer is an advanced and effective digital communication system that offers the most advanced and efficient digital features and capabilities to perform all your work tasks remotely, promoting the security of each of your virtual work devices.

I can also say that TeamViewer is a system that offers a quick and interactive initial registration process, facilitating the adoption of all its technical capabilities and the customization of all its remote work solutions. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I think TeamViewer is a system that has no flaws or problems in the operation of all its digital functions, I am very satisfied with my current experience and can recommend it for all types of work environments. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Adrian,

Thank you so much for sharing your experience and your support!

We're thrilled to hear that TeamViewer is helping make remote work smoother, boosting your productivity, and keeping all your devices secure.

We take the opportunity to invite you to click on the following link, where you will find our user´s guide so that you can take advantage of all TeamViewer benefits:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

We appreciate you being such an active user!

Have a nice day

Valeria/TeamViewer

Kunal T.
KT
Kunal T.
Support Executive
Small-Business (50 or fewer emp.)
Originally submitted 1/31/2026
"Reliable Remote Access with Ease and Flexibility"
4/5
What do you like best about TeamViewer?

I really like TeamViewer's ease of use and reliability. The setup process is straightforward, allowing for quick start of remote sessions without complex configurations. Its stable connection quality is impressive, even on average internet connections. I appreciate the secure remote access it offers, which gives me confidence when connecting to sensitive systems. The built-in file transfer feature is a big plus, eliminating the need for third party tools, and the session management is well integrated, making it a dependable tool for day to day remote support and system access. These features help me start support sessions quickly, even with non technical users, and secure connections ensure troubleshooting can be completed without frequent interruptions. The tool has helped reduce setup time and improved my productivity by allowing me to provide quick assistance without requiring a lot of technical setup. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

One area that could be improved is pricing, especially for individual users or small teams, as the cost can feel high compared to some alternatives. Licensing rules can also be a bit restrictive and sessions may occasionally be flagged incorrectly which can interrupt workflows. Additionally, performance can vary on very low bandwidth connections, where lag or reduced responsiveness becomes noticeable. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Kunal,

Thank you for your review and for sharing such an honest and complete review.

It’s great to hear how much TeamViewer supports your daily tasks, from secure remote access to quick and reliable sessions, even with non‑technical users.

If you encounter slow connection issues, we recommend checking that both sides of the connection are running the latest version of TeamViewer, available on our official website. If everything is up to date, try restarting both devices and, if possible, rebooting the Wi‑Fi router, as this can often help restore a stable connection.

Regarding your comment on pricing and licensing, it is valid and appreciated. Feedback like yours helps us identify areas for improvement to meet our users' needs better.

All the best,

Valeria/TeamViewer

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
Originally submitted 4/19/2022
"Its overall a good software for WFH"
5/5
What do you like best about TeamViewer?

Team viewer is providing different features like multiple people can access a machine virtually at the same time. So its very nice to save money on different installations. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Yes, team viewer should improve copy paste functionality at lot. Sometimes it becomes very difficult to copy and paste any data while accessing virtual machine Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hi TeamViewer user,

We are happy that you chose us as your favorite remote access solution! 🙌

We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time!

Wish you a great day and all the best.

See you soon!

Best,

Ying/TeamViewer