The stable connection quality and the ease of switching between multiple devices are definitely worth praising. The dashboard is also simple and straightforward, making it accessible for everyone—not just tech specialists. Review collected by and hosted on G2.com.

It would be better if there were more customizable touch gestures or shortcuts. Lowering the cost of subscriptions or the professional plan would also help, along with adding new features such as AI integrations or improved support. Review collected by and hosted on G2.com.

I use TeamViewer for remote desktop access, troubleshooting computers, file transfers, and support from anywhere without being present at the device. I like how fast TeamViewer connects and handles remote control with low lag, which lets me troubleshoot in real time, diagnose issues instantly, and guide users smoothly. Their response time to give feedback and solve problems is quick, making remote support feel like in-person help. The setup was straightforward; we just installed the client, logged into the account, and assigned devices. The interface is clear, and deploying it across Windows, Mac, and mobile took under an hour with minimal training needed. TeamViewer's better cross-platform support, faster connections, and more stable unattended access were the reasons we switched from AnyDesk and Chrome Remote Desktop. Review collected by and hosted on G2.com.

Occasional connection drops, slower performance on weak networks, and pricing for commercial use can be high. Mobile control and file transfer features could also be more intuitive and reliable. Review collected by and hosted on G2.com.

I like Teamviewer because of it consistent quality and my team's ability to always depend on it. We are able to connect to 100s of our client's endpoints and servers reliably everyday. Installation and policy management are simple through the backend console. Review collected by and hosted on G2.com.

Teamviewer is always improving which can mean a that new features sometimes replace the things that we were used to. Review collected by and hosted on G2.com.

I like TeamViewer's unattended access capability and cross-platform fluid performance. Being able to securely connect to servers or workstations without needing an end-user to accept the connection saves us massive time. Plus, the connection remains stable and fast even under low bandwidth, which is critical for global enterprise support. Deployment across the enterprise was seamless thanks to the MSI package, which allowed us to quietly install and configure it on thousands of endpoints simultaneously using our endpoint management tools. Also, TeamViewer offers much better centralized management, stronger security features, and superior stability for global enterprise support. Review collected by and hosted on G2.com.

The main areas for improvement are the high licensing costs for large enterprises and occasional version mismatch issues. Sometimes, if a remote client is running an older version of TeamViewer, the connection fails or forces a slow update process, which delays urgent troubleshooting. Review collected by and hosted on G2.com.

I like TeamViewer's robust cross-platform capability combined with the high-speed file transfer tool. The end-to-end 256-bit AES encryption gives me peace of mind when handling secure corporate infrastructure data, and the connection remains stable even when bandwidth drops during heavy remote deployments. The initial setup is straightforward and took less than 10 minutes, with a clean and easy-to-understand installation wizard. I also appreciate that TeamViewer handles NAT seamlessly right out of the box. Review collected by and hosted on G2.com.

The resource consumption on low-spec legacy servers can be quite heavy, causing temporary CPU spikes during initialization. Additionally, managing multi-monitor setups across mismatched resolutions from a single local screen can be clunky, often requiring manual scaling to read tiny files. The commercial licensing structure is also steep for scaling an engineering environment. Review collected by and hosted on G2.com.

TeamViewer is, in my opinion, the best remote support product on the market. It is very reliable, easy to use, and works across different devices and environments without unnecessary complexity. The connection quality is stable, the interface is clear, and it saves a lot of time in daily IT support work. I also really appreciate the fast and professional support. For the value and functionality TeamViewer provides, the pricing is fair and reasonable. Review collected by and hosted on G2.com.

There is honestly not much I dislike about TeamViewer. The product works very well and covers our needs in a professional way. If I had to mention something, it would only be that some advanced settings and licensing options can sometimes feel a bit complex at first. However, this is not a major issue, because the product itself is very strong and the support team is helpful and responsive when questions come up. Review collected by and hosted on G2.com.

GUI, easy to find the computers, easy to connect. Feels snappy. Review collected by and hosted on G2.com.

DOESN'T support wayland! This is very frustrating. Everything runs wayland nowadays, and x11 is nearly dropped by all distros. Review collected by and hosted on G2.com.

I love TeamViewer because it provides easy, reliable remote access. It’s very flexible and saves me a lot of time, and the initial setup was straightforward as well. Review collected by and hosted on G2.com.

Many TeamViewer users complain about the high pricing, occasional lag during remote sessions, and frequent “commercial use suspected” warnings that can end up restricting personal accounts. Some also describe the software as resource-heavy, and they dislike the frequent updates as well as compatibility issues between different versions. Although TeamViewer is generally reliable, users sometimes report random disconnections or slow file transfers. There are also lingering concerns tied to past security incidents, even though the company has strengthened its security measures over time. Because of these drawbacks, some users prefer alternatives such as AnyDesk or RustDesk for a simpler or more affordable remote-access option. Review collected by and hosted on G2.com.

Ease of use, perfect tool for remote technical support. Review collected by and hosted on G2.com.

File transfer system between two users during a remote view could get an overhaul for more modernisation. And ease of use.

If possible, create a company system where you could set multiple users either direct access system so we could have the person requesting support only required to press "request support" and me the Admin could press "connect" without the need for manually inputting the ID and Password. Required that the computer is already registered as a "company computer" what I’d like is more ease of use when connecting to computers inside our organisation. Review collected by and hosted on G2.com.

I really appreciate the secure unattended access TeamViewer offers, allowing me to log into remote, isolated test beds or automated infrastructure without needing someone else to accept the connection, all supported by strong security. The low-latency performance is another standout feature; even when working with heavy, resource-intensive software setups, the screen responsiveness remains incredibly smooth with no lag, which is essential for real-time debugging. Additionally, TeamViewer's flawless cross-platform agility is impressive, effortlessly bridging the gap between Windows, Linux, and mobile systems, turning a fragmented network of physical devices into a unified workspace. The initial setup was extremely easy and intuitive, requiring almost zero configuration to get started. Review collected by and hosted on G2.com.

Cluttered and Fragmented New UI: The recent overhaul of the user interface (the "New TeamViewer" design) has made navigation unnecessarily complex. Finding advanced settings, managing specific device properties, or adjusting connection configurations now requires digging through hidden menus compared to the clean, straightforward classic layout. On older laptops or systems with limited RAM, the full TeamViewer client can be a resource hog. It occasionally causes minor system lag or high CPU usage during active, high-resolution remote sessions. Review collected by and hosted on G2.com.