--- title: TeamViewer Reviews meta\_title: 'TeamViewer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4151 reviews by the users' company size, role or industry to find out how TeamViewer works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4151 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

### TeamViewer Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. [(518 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. [(428 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)

Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. [(343 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410351&qs=pros-and-cons#reviews)

Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. [(278 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410831&qs=pros-and-cons#reviews)

Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. [(277 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410451&qs=pros-and-cons#reviews)

Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. [(181 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)

Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. [(147 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews)

Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. [(138 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417855&qs=pros-and-cons#reviews)

Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. [(134 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417903&qs=pros-and-cons#reviews)

Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. [(122 mentions)](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of TeamViewer

##### 1. Ease of Use

Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
[
See 518 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dheeraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj S.")
DS

Dheeraj S.

Small-Business (50 or fewer emp.)

5.0/5

"TeamViewer Remote Desktop"

What do you like about TeamViewer?

I really like TeamViewer’s improved performance, intuitive interface, and enhanced security features. The seamless remote access experience, quick fil

PS

Pranav S.

Mid-Market (51-1000 emp.)

5.0/5

"Impressive remote desk support application!"

What do you like about TeamViewer?

TeamViewer has introduced an AI agent called Tia for automated documentation, live translations and captions for multi-lingual conversations are very

##### 2. Remote Access

Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
[
See 428 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.")
RD

Rohit D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Remote desktop software available across many platform"

What do you like about TeamViewer?

I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days.

JW

Jo W.

Small-Business (50 or fewer emp.)

5.0/5

"Most Efficient"

What do you like about TeamViewer?

I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather

##### 3. Remote Control

Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
[
See 343 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410351&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.")
RD

Rohit D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Remote desktop software available across many platform"

What do you like about TeamViewer?

I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days.

JW

Jo W.

Small-Business (50 or fewer emp.)

5.0/5

"Most Efficient"

What do you like about TeamViewer?

I find when troubleshooting with a property that TeamViewer is easier to navigate, control and assist the staff with solving the issue promptly rather

##### 4. Easy Access

Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
[
See 278 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410831&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.")
SS

Siva S.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Remote Support"

What do you like about TeamViewer?

I like the recent AI-powered features, which help make remote support and troubleshooting faster and easier. The overall user experience also feels mo

 ![Ashutosh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh V.")
AV

Ashutosh V.

Enterprise (\> 1000 emp.)

4.0/5

"Great tool for screen viewing and team remote screen access but need some bug fixes. "

What do you like about TeamViewer?

Team Viewer has been easy to use and easy to collaborate to get all the IT issues fixed by the team, remotely gseek and help our colleagues but recent

##### 5. Remote Work

Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.
[
See 277 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1410451&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dheeraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj S.")
DS

Dheeraj S.

Small-Business (50 or fewer emp.)

5.0/5

"TeamViewer Remote Desktop"

What do you like about TeamViewer?

I really like TeamViewer’s improved performance, intuitive interface, and enhanced security features. The seamless remote access experience, quick fil

 ![Rohit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit D.")
RD

Rohit D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Remote desktop software available across many platform"

What do you like about TeamViewer?

I see TeamViewer has made significant improvements in performance; I am experiencing low latency in accessing remote desktop compared to earlier days.

### 5 Cons or Disadvantages of TeamViewer

##### 1. Connection Issues

Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
[
See 181 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.")
SS

Siva S.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Remote Support"

What do you dislike about TeamViewer?

TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users.

 ![Divyesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divyesh C.")
DC

Divyesh C.

Small-Business (50 or fewer emp.)

4.5/5

"Team Viewer Review"

What do you dislike about TeamViewer?

At present nothing such for improvement. Its already on the better path allowing users to have seamless access to the system.

##### 2. Connectivity Issues

Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
[
See 147 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Siva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siva S.")
SS

Siva S.

Small-Business (50 or fewer emp.)

4.5/5

"Convenient Remote Support"

What do you dislike about TeamViewer?

TeamViewer could also improve performance during long remote sessions and make the interface a little simpler for new users.

 ![Asad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad S.")
AS

Asad S.

Mid-Market (51-1000 emp.)

4.0/5

"Team Viewer"

What do you dislike about TeamViewer?

Sharing fails frequently... Make it user friendly and more secure

##### 3. Expensive

Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
[
See 138 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417855&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dheeraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dheeraj S.")
DS

Dheeraj S.

Small-Business (50 or fewer emp.)

5.0/5

"TeamViewer Remote Desktop"

What do you dislike about TeamViewer?

TeamViewer could improve connection stability on slower networks and make the overall experience even lighter and faster.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Best way to remote connect"

What do you dislike about TeamViewer?

I'm expecting a loyalty program when we renew our subscription.

##### 4. Slow Performance

Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
[
See 134 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417903&qs=pros-and-cons#reviews)

See Related User Reviews

OM

Oscar M.

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to help customers and employees troubleshoot!"

What do you dislike about TeamViewer?

Making the UI more simpler, and more importantly, adding safeguards to prevent elderly people from getting scammed through this software.

 ![Mahak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahak K.")
MK

Mahak K.

Enterprise (\> 1000 emp.)

5.0/5

"Best Remote desktop application : Teamviewer"

What do you dislike about TeamViewer?

Sometimes it lags a but while screen sharing, that thing can be improved.

##### 5. Remote Access Issues

Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.
[
See 122 mentions
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1409125&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Asad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asad S.")
AS

Asad S.

Mid-Market (51-1000 emp.)

4.0/5

"Team Viewer"

What do you dislike about TeamViewer?

Sharing fails frequently... Make it user friendly and more secure

BS

Bill S.

Small-Business (50 or fewer emp.)

2.5/5

"TeamViewer user review"

What do you dislike about TeamViewer?

Patch management is clunky, and the copy/paste feature still does not work properly, at least in our case.

TM

Thomas M.

ICT

7/31/2026

"Usually works, but the new version can have connection issues"

3.5/5

What do you like best about TeamViewer?

The abillity to support someone from a distance. To transfer files to and from them when needed. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Connection problems, new version feels a lot more complicated and takes up a lot more of the screen. And the fact that there's no "simple" version at a lower price. I only need, remote control, file transfer, and the abillity to keep a few hundred computers in my "phone-book". I don't do meetings, communicatie with the user via Teamviewer, etc. AI featues also don't interest me. A lot of my customers are individuals, not companies. So keep it simple.

Also, getting a meeting with an account manager is really difficult, being a small customer and all. I have been using TV for more than 10 years now, it feels the company has gotten so big, that all personal attention has left the building. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I usually do user-support, and computer maintenance remotely. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13190426/official_response/edit)

Hello Thomas,

Thank you for your detailed review and for being a TeamViewer user for more than 10 years.

We're pleased to hear that TeamViewer continues to help you provide remote support and maintenance, and that features such as remote control, file transfer, and easy access to your devices remain valuable to your daily work.

We also appreciate your candid feedback regarding the connection experience, pricing options, and the current interface. We understand your preference for a streamlined experience focused on the features you use most. To help achieve the best possible connection performance, we recommend that both sides of the connection run the latest version of TeamViewer.

If you'd like to become more familiar with the current interface and its features, you may find our user guide helpful: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Thank you for sharing your perspective and your continued trust in TeamViewer.

Best regards,

Valeria/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

 ![Mayank G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank G.")
MG

Mayank G.

Owner

Small-Business (50 or fewer emp.)

10/7/2022

"Best Remote control & File Sharing App"

4/5

What do you like best about TeamViewer?

TeamViewer is the best app for remote desktop connections. Just share TeamViewer ID and password of the person you want to take control of pc. That's it. The best part is that it keeps changing your password whenever you close and start the application, so the security is also maintained, or else anyone can connect to your pc any time. Also, in their new update, you can copy and paste data directly from 1 pc to another. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

A few security issues were present, but TeamViewer solved them by generating or refreshing passwords at set intervals, so now your password changes at regular intervals. Costs are high after the free plan; the free plan allows only 3 devices to be remotely controlled after logging in. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

We just need to sign in from 1 account on all our devices having team viewer application, then we can directly connect remote desktop without any id and password, but in the free plan, only 3 devices can be connected. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-7175508/official_response/edit)

Hello Mayank,

Thank you for sharing your experience with TeamViewer.

We’re happy to hear that you find TeamViewer easy to use and reliable for remote desktop connections. It’s great that features like ID-based access, automatic password changes, and secure copy‑paste between devices are working well for you.

We also appreciate your feedback regarding past security concerns and pricing. Security is a top priority for us, and we’re pleased that improvements, such as regularly rotated passwords, have helped address those concerns. Your comments on the free plan and device limits are well noted. Feedback like this helps us better understand how users experience our plans and where we can continue to improve.

Best regards,

Valeria/TeamViewer

5/1/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

AN

Verified User in Consulting

7/16/2026

"Retired Director of IT Department with the local government."

5/5

What do you like best about TeamViewer?

Good secure remote computer support application. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

My licenced TeamViewer software is always installed on the only two laptops I own one with Windows 11 Pro and the other one with Windows 10 Pro. So, I do not understand how I would have exceeded the three devices threshold. And the only time I would have to uninstall the TeamViewer software is if I am rebuilding the laptop or TeamViewer malfunctioned, and I had to do uninstall and re-install the TeamViewer program. Usually, this action will resolve any problem causing the TeamViewer to malfunction. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I am a 73-year-old retired computer science engineer, and I help only my family and I am not running a business at all. They are aged between 70- and 93-year-old. And as you may appreciate it, they are not computer friendly at all, and they need hand holding to watch a video or play a card game. Review collected by and hosted on G2.com.

Show More

Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13120255/official_response/edit)

Hi TeamViewer user,

Thank you for sharing your experience with TeamViewer. We are glad to hear that you value the security and reliability of the application for providing remote support to your family.

We also appreciate your feedback regarding the device limit concern. As this relates to a licensing-specific situation, we recommend contacting Customer Support so they can review your individual setup and provide guidance.

It's wonderful to hear that TeamViewer helps you stay connected and assist your family members with their everyday computer needs.

Best,

Ying/TeamViewer

Current UserValidated ReviewerSource: In-app

 ![Adrian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian B.")
AB

Adrian B.

Customer Service Associate

Retail

Small-Business (50 or fewer emp.)

4/28/2026

"Fast, Smooth Remote Access That Makes Helping Friends Easy"

5/5

What do you like best about TeamViewer?

I like the ability to be on my friend's computer without having to actually be there. I like the remote ability to log in and do what I need to do to help them. Logging in with the ID and password is easy enough. It fast and smooth. I like the ability to turn the desktop background on or off. Have not used the paid subscription, as I only use the free version.

I also have not needed to use the support part of the software either. And as far as I'm aware, there's no AI / Intelligence in TeamViewer. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Transferring files can be tedious, depending on how many and how large the files are. And if you're using a software like Teams, Zoom, or Battlenet to talk to the person on the other end, it causing an echo making it hard to talk. They don't hear it, but you do. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

None known. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12708244/official_response/edit)

Hello Adrian,

Thank you so much for your review and for sharing your experience.

Glad to hear TeamViewer makes it easy and smooth for you to help friends remotely.

We understand how frustrating audio echo can be when you’re already using tools like Teams, Zoom, or Battle.net for calls. This usually happens because audio is enabled in both applications.

To avoid this, you can disable audio in TeamViewer by going to Settings → Advanced → Remote Control and turning off “Play computer sounds and music” and Voice over IP, if enabled. That way, you can keep using your preferred app for talking while TeamViewer handles only the remote control, eliminating echo and improving collaboration.

We hope this tip will be helpful in your next connections.

Have a nice day!

Valeria/TeamViewer

Current UserValidated ReviewerSource: Organic

GH

Gerald H.

IT Dept.

Small-Business (50 or fewer emp.)

7/28/2026

"Does good remote support, but overpriced, lack of innovation along with really slow new UI interface"

0.5/5

What do you like best about TeamViewer?

It works and generally does what a remote support tool should. Most of the time at least. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Long load times of the QuickSupport, unreliability across reboots (works most of the time but not always), incredibly slow and horrible new UI that is forced upon the users. Constant price increases and absolute no new features in the last 5 years that have actually improved the product. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Helping users without being on site. I've been paying for Teamviewer since at least 2011 (earliest Invoice I found in my bookkeeping) and it was a game changer at the time, when no their alternatives existed (unlike today). Review collected by and hosted on G2.com.

Show More

Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13178439/official_response/edit)

Hi Gerald,

Thank you for sharing such detailed feedback, and especially for being a TeamViewer customer for so many years. We truly appreciate the trust you have placed in us since the early days of remote support.

We are sorry to hear that your recent experience has not matched the reliability and speed you expect from TeamViewer. Long QuickSupport load times, inconsistent behavior across reboots, and a slow UI can all make remote support more difficult, and we understand how frustrating that can be.

Your comments about pricing and product value are also important. Feedback from long-term users like you helps us better understand where the experience needs to improve. If you are open to it, we recommend contacting our Support team at https://www.teamviewer.com/en/global/support/customer-support/ with details about the QuickSupport loading and reboot reliability issues so they can help investigate your setup more closely.

Thank you again for your honest feedback. We appreciate your long-standing support and will continue using input like this to improve the TeamViewer experience.

Best,

Ying/TeamViewer

7/30/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nehal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nehal D.")
ND

Nehal D.

Lead Analyst

Financial Services

Enterprise (\> 1000 emp.)

5/16/2026

"Quick Setup with Seamless Remote Access"

4/5

What do you like best about TeamViewer?

I like how quick it is to connect with TeamViewer without needing a complicated setup process. Even nontechnical users can usually join sessions easily, which is great. I find the file transfer and screen sharing features work very smoothly, especially during urgent situations when quick access to reports or systems is needed. The setup has been very smooth, and even nontechnical people can set it up easily without complications. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

One thing that could improve is the licensing or the pricing side, which sometimes feels a bit restrictive for smaller teams. There were also a few occasions where the connection lagged on weaker Internet networks. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer for coordinating with offshore teams, connecting quickly without a complicated setup, smooth file transfer and screen sharing, and easy access during urgent situations. Review collected by and hosted on G2.com.

Show More

Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-12823647/official_response/edit)

Hi Nehal,

Thank you for sharing such a detailed review. We’re glad to hear that TeamViewer is helping you connect quickly with your offshore teams and that features like file transfer and screen sharing are supporting you in urgent situations. Making remote access simple and accessible, even for nontechnical users. It is exactly what we aim for.

We also appreciate your feedback on licensing and performance on weaker networks. This is valuable input as we continue to refine both our pricing structure and connection stability across varying environments.

Thanks again for your insights! They help us keep improving.

Best,

Ying/TeamViewer

6/2/2026
Current UserValidated ReviewerSource: Organic

 ![Avadhut G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avadhut G.")
AG

Avadhut G.

Production Engineer

Mid-Market (51-1000 emp.)

7/16/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Innovative Company with a Collaborative Work Environment"

4.5/5

What do you like best about TeamViewer?

The company is known for developing cutting-edge remote connectivity solutions, and it fosters a culture of collaboration, continuous learning, and professional growth. I also appreciate its strong focus on technology and employee development, along with its commitment to creating products that make a real impact for customers around the world. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Communication between teams could be more transparent and efficient at times, as it isn’t always as clear or streamlined as it could be. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

TeamViewer makes remote access and collaboration straightforward and secure. It lets people work remotely, provide technical support, and resolve IT issues from virtually anywhere, which saves time, cuts down on travel, and helps boost productivity. Review collected by and hosted on G2.com.

Show More

Response from Valeria Di Prisco of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13115665/official_response/edit)

Hello Avadhut,

Thank you for sharing your feedback. We're pleased to hear that you value TeamViewer's remote connectivity solutions and that the focus on collaboration, innovation, and professional growth stands out to you. It's especially rewarding to know that the impact our products have on customers is something you appreciate.

We also value your feedback regarding communication and transparency. Feedback like yours helps highlight opportunities to improve collaboration and the overall experience further.

It's great to hear that TeamViewer is helping make remote access, technical support, and collaboration more efficient while saving time and increasing productivity.

Best regards,

Valeria/TeamViewer

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Khalid T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khalid T.")
KT

Khalid T.

Chief Risk Officer (CRO)

Enterprise (\> 1000 emp.)

4/24/2022

"Safe and secure for online Support"

5/5

What do you like best about TeamViewer?

Team viewer include Ai assistant which suggest fixes for common problems, i can use local camera on remote pc. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Instead of only identifying problems TeamViewer could detect common windows issue automatically, fix printer, service problems with one click. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I am a District co-ordinator in CSC e-governance India limited (Ratnagiri District) and handle Educational Vertical where I have to provide technical support to our VLE's and I do this with TeamViewer also I had to arrange various Virtual Meetings with them so with Remote access and meeting Feature I do both works with same software anytime and anywhere. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-6538096/official_response/edit)

Hi Khalid,

Thank you for sharing your great feedback. We are happy to hear that TeamViewer helps you provide remote technical support to VLEs and manage virtual meetings from one solution.

We also appreciate your suggestion about automatically detecting and fixing common Windows, printer, and service-related issues. Feedback like this is very valuable as we continue improving TeamViewer and exploring ways to make remote support even more efficient.

Best,

Ying/TeamViewer

8/5/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Patrick G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick G.")
PG

Patrick G.

Network Administrator

Enterprise (\> 1000 emp.)

8/4/2026

"TeamViewer is good not great"

3.5/5

What do you like best about TeamViewer?

The best feature of TeamViewer is the ability to access other devices remotely but that’s about it Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I dislike the option to use a stealth mode so the user doesn’t know you’re on their machine which helps to not disrupt the user if they’re in the middle of work which other remote access clients offer. They’ve also been trying to push an awful new UI that is very intrusive that no one seems to want. From time to time I cannot connect to a client and receive an error message then try to connect through Atera and can connect fine so something is wrong there. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It makes it easier to help users with small issues rather than visiting the user in person which can be time consuming if you support multiple ovations and entities Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13208591/official_response/edit)

Hello Patrick,

Thank you for your honest review. We're glad TeamViewer helps make supporting users easier and more efficient, especially when assisting teams across different locations.

We understand your concerns about the interface experience and the connection issues you've occasionally encountered, and we appreciate you sharing them with us. Customer feedback plays an important role in helping us refine our products and services. Thank you for being a TeamViewer user and for providing thoughtful input.

Best,

Ying/TeamViewer

Validated ReviewerIncentivizedSource: Seller invite

 ![Diego P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego P.")
DP

Diego P.

Analista de soporte para TI

Information Technology and Services

Small-Business (50 or fewer emp.)

8/4/2026

"Simple and Effective Remote Connection"

5/5

What do you like best about TeamViewer?

I like how simple the connection with other PCs is. I also appreciate that TeamViewer saves the PCs in a directory by client, which reduces the time I spend accessing them to provide support to users. Additionally, the initial setup was very easy, I just had to enter the account and register the device. And the tool is very good, I would give it a 10! Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The new interface is not practical and I would like it to be simpler and more like the classic view. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

I use TeamViewer for remote technical support, which optimizes my time to connect to users' PCs and allows me to provide quality service. I love how simple the connection is and that it saves the devices in a directory by client. Review collected by and hosted on G2.com.

Show More

Response from Ying Qin of TeamViewer

[Editedit](https://www.g2.com/survey_responses/teamviewer-review-13208696/official_response/edit)

Hello Diego,

Thank you for the fantastic review! We're delighted to hear that TeamViewer makes remote support simple and efficient, from the easy setup process to the ability to organise devices by client. It's especially rewarding to know that these features help you save time and deliver quality support to your users.

We also appreciate your feedback regarding the interface and your preference for a simpler experience. Thank you for sharing your thoughts and for being a valued TeamViewer user!

Best,

Ying/TeamViewer

Validated ReviewerSource: OrganicAI Translated

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