TeamViewer is a good remote-support tool because it allows me to assist clients quickly without needing to be on-site. It also enables me to work remotely, troubleshoot issues, and provide support efficiently from anywhere. Review collected by and hosted on G2.com.

Im not to fond of the new interface however im getting used to it. Review collected by and hosted on G2.com.

I really like TeamViewer’s improved performance, intuitive interface, and enhanced security features. The seamless remote access experience, quick file transfer, cross-platform support, and easy collaboration make it very convenient for both technical support and day-to-day work. The overall experience feels faster, more reliable, and user-friendly. Review collected by and hosted on G2.com.

TeamViewer could improve connection stability on slower networks and make the overall experience even lighter and faster. Review collected by and hosted on G2.com.

I like how easy it is to connect to a remote device and start a support session without a complicated setup. The interface feels cleaner than before, and file transfers are convenient when I need to move documents between devices. I also find it useful that I can manage multiple remote connections from one place. Review collected by and hosted on G2.com.

TeamViewer could improve performance when the network connection is unstable or slower. Sessions can sometimes feel less responsive, especially when working with larger files. It would also be useful to have clearer connection status information and easier options for reconnecting after a temporary network interruption. Review collected by and hosted on G2.com.

I love that TeamViewer provides remote access to systems from any location, allowing me to access my work computer from anywhere, which is incredibly useful for remote work. I also appreciate how easy it is to set up and start using, saving a lot of time, especially when sharing files between devices. The file sharing feature enhances my daily tasks by allowing me to transfer documents instantly without needing email or external devices. It's a reliable and efficient tool for remote support, and the simplicity and ease of use are excellent, particularly since previous tools required more configuration and weren't straightforward for non-technical users. The setup didn't require any complex configuration or technical steps—it was ready to use immediately with just an ID and password, which is important during urgent situations when I need to connect quickly. Review collected by and hosted on G2.com.

The free version has limitations, especially for frequent use, which can be improved. Secondly, occasional disconnection can interrupt ongoing tasks, which can be disturbing during important tasks. I've faced disconnection issues mainly while working on remote sessions; sometimes when the connection drops in the middle of diagnosing a problem, I had to reconnect and start the process again. This can be time-consuming, especially when I am guiding someone step by step. Review collected by and hosted on G2.com.

What I like most about TeamViewer is that it works reliably and that file access is so easy. This way, I can quickly and efficiently retrieve and download log files. Review collected by and hosted on G2.com.

I still can't get used to the new user interface even after a year. It does look modern, but I still prefer the old design. Device groups, in my observation, do not work consistently across all accounts. Therefore, I still maintain a separate list of device IDs and passwords in an external password manager.

During installation, especially with 24/7 setups, it's easy to click the wrong thing, resulting in update notifications appearing on the screen. This is an annoying no-go for me.

Passwordless login, as far as I remember, only works with devices from the same organization. It would be nice if device groups could also be directly shared with third parties for maintenance or analysis. Review collected by and hosted on G2.com.

It allows me to quickly access my work computer with simple steps. The process of accessing the computer is quick, and includes tools that make it just as working on the computer at work, if not better. Such as the blank screen feature. I also very much appreciate that whenever I encountered a bug, and reported it, it was solved within few days. Overall very polished software, without any significant issues. Review collected by and hosted on G2.com.

The one issue I usually encounter is that the connection disconnects after being connected for 5 - 6 hours. However, it is a minor inconvenience, as I can quickly reconnect within 30 seconds. Review collected by and hosted on G2.com.

What I like best about TeamViewer is how easy it makes connecting to and supporting remote devices. The interface is intuitive, the connection process is straightforward, and it provides a reliable experience even when working with users in different locations. I also appreciate its strong security features and cross-platform compatibility, which make remote collaboration and troubleshooting efficient. Overall, it saves time and enables seamless support without requiring complex setup. Review collected by and hosted on G2.com.

One area where TeamViewer could be improved is the user interface for some of its advanced features, as it can take a little time for new users to become familiar with all the available options. It would also be helpful to see continued enhancements in performance during lower-bandwidth connections and more streamlined licensing and feature navigation. Overall, these are relatively minor improvements, and they do not take away from the platform’s reliability and ease of use. Review collected by and hosted on G2.com.

As an active user of TeamViewer's virtual communication features and resources, I can say that it is a high performance, business friendly system for secure and productive remote communications, facilitating the management and organization of all your professional projects.

In addition, I can also say that TeamViewer's customer service is efficient and of the highest business quality, meeting the requirements of each user and improving their overall experience. Review collected by and hosted on G2.com.

I think TeamViewer is a secure and efficient system that has no flaws in the operation of all its virtual communication capabilities, I am very satisfied using all its digital features. Review collected by and hosted on G2.com.

I like that TeamViewer is efficient and the connection doesn't drop. I can copy and send files from the client PC I'm connecting to, which helps me send large files from a remote PC to mine and vice versa. I mainly use TeamViewer to provide technical support to PCs in other cities, and this saves me time and money since I can check them without being physically present. Additionally, the initial setup is super simple and you can set fixed passwords to access each PC immediately. Review collected by and hosted on G2.com.

They could improve the prices of the licenses Review collected by and hosted on G2.com.

I often use TeamViewer for accessing my Mac or Windows PC through my phone. One of the most practical problems it solves for me is accessing a "sleeping" machine, which is perfect for grabbing a file from a home computer while I’m out, or updating a server late at night without needing someone else to be there to accept the connection. If I had to pick one thing that stands out as a "best-in-class" feature, it’s the unmatched cross-platform versatility. TeamViewer lets me log into a full Windows or Mac desktop using my phone, giving me total control to right-click, drag files, and even restart the machine. The initial setup was easy, which is always a plus. Review collected by and hosted on G2.com.

For small businesses or individual power users, the jump from 'Free' to 'Paid' is a massive financial leap. Review collected by and hosted on G2.com.