TeamSense Reviews & Product Details

I truly love the support Teamsense provided our organization with implementing information and questions I had after the initial start-up. Their support team is very responsive in getting back to you, and they move quickly to resolve any issues or requests you have. The product itself is also beneficial for our team. I especially like that a number of our supervisors can receive notifications for their team and other teams. Review collected by and hosted on G2.com.

We have not had any real issues with the system so far. I am looking forward to the reports they are pushing out too! I am confident if there was something we needed fixed or wanted they would find a way to help us. Review collected by and hosted on G2.com.

I like the fact that team sense allows you to filter your messages to a select group of individuals for specific and targeted messaging. This is very helpful and functional. Review collected by and hosted on G2.com.

Unfortunately, there are several features I feel are missing to make this a great platform. For example, when sending mass messages to a large group of individuals it is quite tedious to have to type in 100+ names to reach those associates. Then when trying to resend a communication to that same group, outside of creating a group/list there is no way to resend to that group without retyping it all over again. Review collected by and hosted on G2.com.

Without question, their team (especially Alison T.) is amazing. The ease of use is undeniable. When 1100 employees almost all getting it right? That's saying something. We shopped around a lot, and TeamSense had everything we were looking for. I especially am impressed by how responsive their troubleshooting team is. 24/7, if we send a query to "Support@TeamSense.com", they respond almost instantly and have

been able to fix the issue almost immediately! 10 STARS! Review collected by and hosted on G2.com.

Nothing to dislike. It's an awesome program. Some small glitches at the beginning, but as soon as we brought them up, the TeamSense team was able to address and fix everything. Review collected by and hosted on G2.com.

I would say if we have to go back and look to see why someone was not at work, it's user friendly to see Review collected by and hosted on G2.com.

There really isn't anything I dislike. It's a good system Review collected by and hosted on G2.com.

Good for tracking and data resource. Easy to search for records of absences by employee. Review collected by and hosted on G2.com.

The software only allows employees to put in for an absence 2 days ahead. Review collected by and hosted on G2.com.

Teamsense allows me to have a central hub to track my team's attendance quickly and efficiently, improving my previous process which involved getting texts from everyone on my team. With this, I dont have to ensure everyone has access to my cell phone and it removes the need to have to keep track of my employees individually. With Teamsense, I can open the app, see if anyone reported any issues, and drill down to see what plan needs to be implemented for the day. The History tool is also an improvement as it allows me to see patterns or behavioral-based attendance issues faster and more efficiently than manually tracking on a spreadsheet. Review collected by and hosted on G2.com.

The text notification I receive when someone is reporting an issue could be more detailed. The text tells you when someone is out but not why which forces you to have to open the app to review the details. If the text notification included the reason someone input when reporting out, it would be a huge help, especially when tracking via mobile. Review collected by and hosted on G2.com.

Its a generally easy to use tool. Its quick to train on, as well as having a team behind it that works well. its quick, responsive, and simple. Review collected by and hosted on G2.com.

The one change i would request is greater access to reporting functionality. I.E i would like greater access to teamsense data without having to request it from the support teams Review collected by and hosted on G2.com.

the ability to see the texts that your other admins are sending out. Also, the ease of use for employees to sign up for the service. Review collected by and hosted on G2.com.

I do not like the fact that there is a character limit on text messages. Another thing I dislike is the restrictions it has on shortening links. Because there is a character limit of 160, it is impossible to send a link and a message in the same text. Review collected by and hosted on G2.com.

I can communicate without having to call and as a lead I can see who is out or coming late so I can prepare for the day Review collected by and hosted on G2.com.

Some people don't know how to use it and it causes issues Review collected by and hosted on G2.com.

Teamsense is extremely helpful in assisting us with keeping track of absences, as well as the type of absences so we can further investigate our attendance policies. Review collected by and hosted on G2.com.

The only dislike would be the lack of communication between teamsense and our other programs- it makes it much more time-consuming to input absences to our main program. Review collected by and hosted on G2.com.