Teachable Reviews & Product Details

Teachable Overview

What is Teachable?

Your skills and experiences are unique and valuable. Easily build a beautiful course website, share your knowledge, and be rewarded for it.

Teachable Details
Website
Product Description

Create your own online school. Teach or sell courses directly from your own website.


Seller Details
Seller
Teachable
Company Website
Year Founded
2014
HQ Location
New York, NY
Twitter
@TeachableHQ
28 Twitter followers
LinkedIn® Page
www.linkedin.com
233 employees on LinkedIn®

Overview Provided by:
Hunter T.
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Teachable Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is very easy to get started with Teachable. It’s user friendly, easy to upload videos and easy to create landing pages for your courses. Their website builder uses drop and drag and there are great options for blogging and and expanding the webpage beyond just the courses. There are also plugins and options for connection with popular emailing softwares/pixels. Review collected by and hosted on G2.com.

What do you dislike?

The pricing scale has continuously increased and it’s made it difficult for new people to get the features they need for a reasonable price. There’s not a lot of options for personalization so once you get past the beginning stages of course creation, the drag and drop website begins to feel elementary. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Teachable is a great course hosting platform. The user interface is seamless and it’s simple to set up quickly. Review collected by and hosted on G2.com.

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CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We were initially attracted by the ability to import courses from Udemy. That feature has not been available for 3-4 years though. The platform looks pretty good even without any real updates to it in years. Review collected by and hosted on G2.com.

What do you dislike?

Usability is dying a slow death and customer service is atrocious.

We've been a customer for 6 years and have about 5 schools with Teachable. In the last year we've had a huge number of issues with the platform. Saying the customer service has been poor is a huge understatement. A few examples:

1. One ticket from four months ago was completely ignored as we submitted request after request to have it handled. It's still open and not completed. Nobody will respond.

2. A ticket from 2 months ago, a very important ticket, has received no less than a dozen "we're looking into this" responses when we reach out to them. We've reached out to every person we know there, including the owner (who did not respond at all by the way), and are still waiting. It has not been taken care of and they will not put us in touch with someone who can help.

The platform itself has gotten really buggy over the last couple years. The admin panel often takes 30 seconds or more to move from screen to screen, and sometimes simply fails to function. Things are getting worse here day by day.

If I wrote this three years ago I would have recommended Teachable. After the last couple years of watching this company flail around unable to improve its product or provide anything resembling customer service I can't recommend a competitor strongly enough.

Teachable now has a number of competitors. Pick any of them over Teachable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If I wrote this three years ago I would have recommended Teachable. After the last couple years of watching this company flail around unable to improve its product or provide anything resembling customer service I can't recommend a competitor strongly enough.

Teachable now has a number of competitors. Pick any of them over Teachable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed an LMS for video-based courses. We've been able to successfully sell online courses for many years. Review collected by and hosted on G2.com.

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Open Discussions in Teachable
owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It's easy to upload videos and add information to your course Review collected by and hosted on G2.com.

What do you dislike?

The system is buggy, like when you add text and hit enter sometimes all your text disappears and there's no save function so you just have to rewrite it.

Customer service is horrible, you get caught in unending loops of staff asking you the same questions over and over with near no resolution. They also deal poorly with non US currencies (we're a Canadian company). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have set up 5 courses which generate sales for my company. Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of setting up a course and getting started. The example courses and content to improve your course were very helpful. Review collected by and hosted on G2.com.

What do you dislike?

This is a new con for me. Teachable no longer has unlimited video file size! They used to market unlimited, but that changed to under 4GB if I remember correctly and now they have a hard limit of 2GB. They made this change with NO NOTIFICATION to customers. My customers pay a lot for the content and we deliver 30min+ HD lectures, now we have to leave the platform. If you are thinking "Just use Vimeo to host" that is an extra $600/year to Vimeo to do that.

My second issue is navigating the payment end is complicated when you have customers that forgot to add a coupon (especially for a subscription) or if a customer misses a payment there is very little you can do.

Third, my customer based has grown significantly in EU. Our coaching or live lecture courses aren't required to collect VAT. Teachable collects it anyways and it's up to the customer to get their money back vs not charging them in the first place. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I understand the need to reduce costs and continue to make profit, but pivoting on a key feature like limiting video file size is HUGE and doing so with ZERO notification is unacceptable. There was also a very helpful Facebook group that they shut down to try and monetize as well it seems. It's a shame. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I need a simple but clean UX to deliver on demand courses and live coaching. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Combining recorded webinar sessions, ebooks, presentations in one single school

Great support of the teachable team with trainings, blogs, best practices, successful trainers and inspirational success stories Review collected by and hosted on G2.com.

What do you dislike?

No German website or support for discussions

No direct live webinar stream, have to use third party services like Youtube or Twitch. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Understand Teachable as an elearning platform, not just a webinar platform. They offer much more with an amazing support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Advantages of students: gain vendor-independent knowledge on communications technologies, combines videos, presentations and ebooks

My advantages: Offering trainings, collecting email addresses, gaining new insights, gaining new clients, higher visibility, learning howto's, opening mind and analize trends Review collected by and hosted on G2.com.

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employee
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Financial Planner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

it's very easy to use and the platform has a lot of features. It is very easy to upload documents and videos and also you can see all the information about steudents intecation with each of the classes. Review collected by and hosted on G2.com.

What do you dislike?

it is not easily customizable, you can change the colors only. If you want to change the whole experience you should hire a designer to work on some code. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

you should do it and focus on the important things about your business Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

reliabiliy. I want a platform I don't need to have a support on my own and also that has a lot of features. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

User-friendliness. Easy to go back if you need to review things. Review collected by and hosted on G2.com.

What do you dislike?

No way to skip ahead if you get disconnected. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Required training. Review collected by and hosted on G2.com.

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Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Simple, all devices compatible, sales page and overview of curriculum Review collected by and hosted on G2.com.

What do you dislike?

Notging....my only challenge was with receiving payments as PayPal had some challenges Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online academy, scaling up and marketing assets Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

The integrations and reporting have made this a perfect platform for lead gen. Review collected by and hosted on G2.com.

What do you dislike?

There is a pretty significant lag for exporting customer records. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead gen

Customer education

Industry thought leadership Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very pretty and simple aesthetic for students, ability to see everything they're signing up for. Review collected by and hosted on G2.com.

What do you dislike?

Basic functions all in English even if you switch language to something else. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Needed to create courses. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The best part about Teachable is definitely its ease of use. No special coding knowledge required, everything is pretty drag and drop. We're able to upload videos and PDFs and add things like quizzes and text to each lesson Review collected by and hosted on G2.com.

What do you dislike?

Lately, Teachable has had lots of downtime and errors, making the site inaccessible. This can be very disruptive for us and our students, especially during launch periods. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Teachable allows us to sell online courses and make money teaching what we love! It's easy to use, complex enough for our needs, and they have responsive customer support Review collected by and hosted on G2.com.

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Senior Content Writer
Animation
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a platform where one could earn some cash as well as helpful in finding a tutor for your subject.

For someone how is looking to enhance or build a freelance career, it would be a great place to start a business and is a great way to earn some pocket money. However , it has to be noted that money does not come easily, and you need to do some marketing. Review collected by and hosted on G2.com.

What do you dislike?

The conversion rate is a little slow at times and business is not easy. Need to do self marketing. You will be disappointed at first having less sales and it takes a long time to build a reputation and come among the people. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is not easy to make business at one go. Need to have some patience till the work sets in. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One could have access to a great many courses. thus, finding a tutor is easy Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Classes are easy to create and navigate. Review collected by and hosted on G2.com.

What do you dislike?

Compared to other platforms the cost of adding additional admin support is expensive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The cost is not compatible with newer like platforms. However, it will take alot of man hours to transfer our courses elsewhere. But we may have to this summer. We needed additional admin support without the high exuberant cost. Review collected by and hosted on G2.com.

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

This is a great tool to use for someone who really wants to embrace online learning and teaching on the fly. Teachable has amazing tutorials to help you through every step of the process. It's also so easy to customize, personalize, and frame to your branding and style. We've just recently moved to this tool because it's easy to understand with multiple web-design backgrounds. We are very excited to utilize this and look forward to hearing feedback from our staff. Review collected by and hosted on G2.com.

What do you dislike?

As of right now we only have the basic plan which leaves us with a credit card transaction fee. At 5% this can really impact sales in the purchasing update and we may have to reevaluate upgrading our account. Also, unless we upgrade, this is only one owner/author which means we all share a log-in and do not have as much traceability as we would with other tools or a different plan. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest advantage is how easy it is to use. We've tested out the editing features with multiple teachers and there have been minimal questions that they couldn't find answers to through training tutorials or Teachable's support staff. With over 2,300 staff members, it's hard to manage all the questions and problems by myself, being able to trust in Teachable's staff is so helpful. Review collected by and hosted on G2.com.

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AD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

With Teachable, you can go from idea to execution fairly quickly, and get your course up and running and (potentially) making sales fast. Review collected by and hosted on G2.com.

What do you dislike?

There are some things which are frustrating and limiting, but you learn to work around them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want an easy to use solution for hosting your courses, Teachable is great. You don't need to worry about video hosting or taking payments or creating your own membership system - it's all included. It is however quite pricey and support can sometimes take a long time to get back to you - that is improving though. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I used to host my courses on my own site, but on Wordpress there were always issues with updates and security and plugins, and on Squarespace there really isn't a decent membership solution. Once I moved my courses to Teachable, most of the admin side was no longer an issue or a headache. Review collected by and hosted on G2.com.

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Freelance HR & Business Strategy Consultant
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that Teachable provides plenty of resources for every level of entrepreneur to ensure they have the best opportunity to publish their content and share it with their audience. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the 30 day hold on payments from purchasers for all but the most expensive pricing level. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend starting with the FREE plan and build out your course/courses there, avoiding the upgrade to the paid version until you are ready to monetize your course. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to provide free course resources for my audience while building their trust as I prepare to launch a paid course. Review collected by and hosted on G2.com.

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Business Development Director (Digital Marketing | Sales & Marketing Automation | Growth Marketing)
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Simple interface even for first timers. Review collected by and hosted on G2.com.

What do you dislike?

Affiliate management, coupon management could be better. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great software that is suitable if you are a first timer in implementing this.

Cost effective and scalable for most organizations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To quickly deploy a LMS that is easy for course instructors to upload, and easy for students (who may not be tech savvy) to use and consume.

Benefits realized: Fast way to get up a LMS and elearning platform when you have content ready. Review collected by and hosted on G2.com.

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UD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the price the best. Their competitor kana i is waayyy expensive Review collected by and hosted on G2.com.

What do you dislike?

I wish it had a little more capabilities and flexibility Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s a good first option if you’re just breaking into the online course world. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s difficult to brand it to your own business. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like how easy it is to create courses. It's fun and effortless. You don't have to be tech savvy. Review collected by and hosted on G2.com.

What do you dislike?

I dislike pricing. I'd be happier with more packages and cheaper plans. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Serving my customers by providing content about problems they need solutions for. Review collected by and hosted on G2.com.

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Senior Pastor
Religious Institutions
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to log into. Helpful user interface. Review collected by and hosted on G2.com.

What do you dislike?

For larger courses, it's harder to skip between lectures. You must scroll all the way down. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to use, but could improve interface options and batch downloads. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

easy interface, access on multiple platforms. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I looked at many online course platforms before deciding on teachable. It’s intuative and they offer excellent support. Review collected by and hosted on G2.com.

What do you dislike?

I could use more prodding to finish

Building the courses. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online course creation for my business. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to use and input information into the system. I like how user friendly it is. Review collected by and hosted on G2.com.

What do you dislike?

I am not 100% sure how it will look/feel when complete. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

take time to learn, and implement. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online leaning - reaching people we cannot normally reach Review collected by and hosted on G2.com.

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Marketing and Business Development Consultant
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I have been using WordPress and building websites for almost ten years now. I previously had my courses and memberships on my own site. Since I moved them to Teachable, my sign ups have tripled and my cancellations have gone down to almost nothing. They have an incredibly easy to use system that has everything and that my students love. Plus they offer an affiliate system so I don't have to worry about anything. I can easily make my students affiliates and Teachable takes care of all the payouts and tracking. Review collected by and hosted on G2.com.

What do you dislike?

I do pay quite a bit per month for having all the features I want, however, in the end, the time and money it would take me to do all these things, the price reasonable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Create your course and sell it before you are ready. This will let you know what you need to create. Make sure to have a beta group test the course first as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Teachable runs all my courses and memberships. This is my passive income source. This is a huge part of my business that I have been building. Since switching everything to Teachable, my sales have increased. Review collected by and hosted on G2.com.

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Consultant / Copywriter / Web Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

After testing several different options, I found this to be the most intuitive for creating ecourses. Review collected by and hosted on G2.com.

What do you dislike?

The pricing, specifically how it's a subscription model. It would be better if they took a percentage based on sales. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Test many different options and consider ease of use (not just for yourself but more importantly for the end user) as well as pricing to find the best solution that fits your needs! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

E-courses Review collected by and hosted on G2.com.

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