Usability is dying a slow death and customer service is atrocious.
We've been a customer for 6 years and have about 5 schools with Teachable. In the last year we've had a huge number of issues with the platform. Saying the customer service has been poor is a huge understatement. A few examples:
1. One ticket from four months ago was completely ignored as we submitted request after request to have it handled. It's still open and not completed. Nobody will respond.
2. A ticket from 2 months ago, a very important ticket, has received no less than a dozen "we're looking into this" responses when we reach out to them. We've reached out to every person we know there, including the owner (who did not respond at all by the way), and are still waiting. It has not been taken care of and they will not put us in touch with someone who can help.
The platform itself has gotten really buggy over the last couple years. The admin panel often takes 30 seconds or more to move from screen to screen, and sometimes simply fails to function. Things are getting worse here day by day.
If I wrote this three years ago I would have recommended Teachable. After the last couple years of watching this company flail around unable to improve its product or provide anything resembling customer service I can't recommend a competitor strongly enough.
Teachable now has a number of competitors. Pick any of them over Teachable. Review collected by and hosted on G2.com.