Synthesia Pricing Overview

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Free Trial

Free

3 Video Minutes Per Month

Explore our video communications platform for free

Starter

$29.00

10 Video Minutes Per Month

Ideal for individuals just starting out with video creation.

Creator

$89.00

30 Video Minutes Per Month

For individuals and small teams who create videos professionally.

Corporate

Perfect for bigger companies who create videos at scale.

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Synthesia Pricing Reviews

(2)

Rinaldo P.

Web designer and CTO

Internet

Small-Business (50 or fewer emp.)

2/10/2022

"An excellent ai control service"

5/5

What do you like best about Synthesia?

What I prefer about the service is that it is extremely simple and intuitive to use. Furthermore, everyone can use it, from the most experienced to the least experienced. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

Right now there is not one thing I don't like, I would rather say that I would like the number of slides allowed for premium accounts to be more than 6. Let's say that this aspect would help me a lot with my customers. Review collected by and hosted on G2.com.

Recommendations to others considering Synthesia:

What I can say is that this service is able to perform functions that are in great demand on the job market and that at a cost it allows you to amplify internal production. Review collected by and hosted on G2.com.

What problems is Synthesia solving and how is that benefiting you?

With Synthesia we are able to satisfy multiple needs of our customers, from the customization of the backgrounds to the personalized and loaded musical sounds from the outside ... Review collected by and hosted on G2.com.

Utku Y.

Chief Product Officer

Small-Business (50 or fewer emp.)

2/25/2025

"They charge you for years and give you no refund even if you don't utilize their services"

0/5

What do you like best about Synthesia?

Nothing, they seem to be a legit company but they are not user friendly at all. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

I’ve been unknowingly paying for a Synthesia subscription for two years without ever using it beyond a single trial. When I realized this mistake, I reached out to their support team, hoping for some flexibility, especially since I hadn’t utilized the service at all. Unfortunately, they refused to provide any refund, citing their strict no-refund policy.

While I understand businesses have policies, good customer service means showing some understanding in cases like this. Many other SaaS companies offer at least partial refunds or credits in similar situations, but Synthesia seems unwilling to make any exceptions. This lack of customer care makes me hesitant to recommend them. Be careful when signing up—once they have your money, they won’t give it back, even if you never use the service.

Would not recommend based on this experience. Review collected by and hosted on G2.com.