The best thing about Synthesia is how quickly it helps us turn ideas into professional, engaging video content. As an e-learning developer, I’ve used it for onboarding, safety training, benefits communications, and multilingual learning experiences—without the time and expense that usually come with traditional video production.

I also appreciate how easy it is to update videos when processes change, create content in multiple languages, and maintain a consistent presenter experience across different projects. Overall, it’s helped us deliver training and communications to a mobile-first workforce more efficiently, while also improving the learner experience. Review collected by and hosted on G2.com.

My biggest wish is for more advanced image-editing capabilities within the platform. I often have to rely on Photoshop or other design tools to tweak images before importing them into Synthesia. If Synthesia offered more built-in editing options, it would streamline my workflow and make content creation even faster and more efficient. Review collected by and hosted on G2.com.

I like the polished and professional look I can create. Yes I do use a combination of tools to get to the finished product, Synthesia is the final product to get that polished look. I especially like the motion graphics created based on my content. Review collected by and hosted on G2.com.

The requirement to have an enterprise license to publish and be able to use all of the interactivity. Our enterprise has to publish to MP4s and publish to a Kaltura video site which decreases the amount of hotspots and interactivity I can build into each video. Review collected by and hosted on G2.com.

I like the simplicity in getting started with Synthesia. It was possible to simply jump right in and begin creating my first video, without receiving any type of training. Creating scenes (whether new or based on a template), editing them, adding a script, and previewing them (including with narration) is quite intuitive. It's actually simpler than creating a PowerPoint slide, with a more interactive and engaging deliverable.

Their AI avatar features are also quite impressive, especially when it comes to selecting and editing an avatar to match the tone, guidelines, and needs of a client brand.

Additionally, customer support is also top notch. They're very kind, patient, and do not stop until your challenge is resolved.

Finally, the ROI in terms of hours saved is unparalleled. As a designer for over 15 years (including video design), the ease of use and quality of work that can be generated in a short period of time allow me to focus more on video strategy and objectives, rather than on the mechanics of designing videos. Review collected by and hosted on G2.com.

New features can sometimes take a moment to figure out. An example is saving avatars for future use, or determining how to create specific animations within a scene.

Generating the final video is an extremely simple process to initiate, however generation times for the final video can sometimes be (not always) a bit laggy. The final video itself has always been perfect in terms of resolution and performance, though.

Pricing can feel a bit high if you're using Synthesia sparingly or want to access some of the higher tier features (e.g., adding interactive quizzes to your final video). However, if you or your team are creating videos regularly or in high volume, Synthesia would be a great tool (with a low barrier to entry) to add to your stack to quickly onboard active designers and non-technical users alike. Review collected by and hosted on G2.com.

Synthesia helps me take a lot of content information and turn it into training employees can actually follow and use. I build onboarding, leadership development, and process training for a university with multiple campuses, so clear, consistent communication is important to me.

The scene-by-scene layout in Synthesia is especially helpful because that is how I think through my training. I can organize the narration, visuals, and examples around what employees need to know and how they will apply it in their roles. Being able to work through individual scenes makes a larger training buildout more manageable.

The AI avatars and narration are a big upside. I can create presenter-led training without coordinating a live recording for every topic. I also appreciate being able to revise the content when a process changes and provide a consistent explanation across campuses.

For me, the value goes beyond creating a professional-looking video. It is giving employees clear guidance they can return to and helping them feel better prepared to do their jobs. Review collected by and hosted on G2.com.

One improvement I would like to see is built-in spell checking, or a more visible way to flag spelling errors while I work. When I am building training with multiple scenes, on-screen text, and narration, it is easy to overlook a typo. Of course, that is also me—I tend to focus on the forest rather than every tree, making sure the overall training flows and connects with the learner. Having spelling flagged directly in the editor would help me catch those smaller details before generating the video and make my final review more efficient. Review collected by and hosted on G2.com.

My favorite feature in Synthesia is the AI Avatar, and also I can create high-quality videos quickly from a simple script. I also like the new features such as Sessions, Avatar Builder, and Developer Tools. Synthesia's commitment to continuously adding new capabilities is what I value most. Review collected by and hosted on G2.com.

What I dislike most about Synthesia is the limited tracking and control available in some interactive experiences.

When using Interactives, learners cannot easily identify which tabs or sections they have already completed and which ones are still pending. Unlike Storyline, there are no clear visited/completed states to help learners track their progress within an interaction. Another challenge is with AI-generated footage. The maximum footage length is typically limited to around 8 seconds, which can be restrictive. Sometimes my narration is longer than the footage duration, causing the visual to end before the narration is complete. This can create a mismatch between the audio and the on-screen content and requires additional editing or scene splitting.

Overall, while I appreciate Synthesia's ease of use and innovation, I would like to see better interactive state tracking and more flexibility in AI footage duration to improve the learning experience and video production workflow. Review collected by and hosted on G2.com.

I like that I can create and produce professional videos with everything I need to edit and make the video work, all in one place.

The new options for customizing avatars and backgrounds are astonishing. They really help me deliver exactly what I have in mind for each scene. Review collected by and hosted on G2.com.

Even though I like the new avatar and background customization scenes, there’s still one thing I don’t like. Before, I could easily copy an old prompt, but now that option feels kind of hidden. Sometimes I can’t find it, so I end up rewriting what I want.

Another issue is that, in some languages, the avatar’s accent sometimes switches to the wrong one even when I’ve selected the correct option. It doesn’t happen all the time, and for now it’s a minor thing that doesn’t change my overall opinion about Synthesia. Review collected by and hosted on G2.com.

I love using Synthesia because it makes creating tutorial videos for our new internal sites and client-facing updates super easy. The screen grab tool is my absolute favorite, allowing me to capture the entire screen directly within Synthesia, making the process seamless without needing to switch to another tool. I really appreciate how straightforward and intuitive it is to use, enabling me to create clean, professional-looking content for our learners. The ability to transcribe spoken words into scripts is also a game-changer, saving me a ton of time. I enjoy the variety of avatars available as well, which adds a nice touch to our videos. It's really simple to translate text too, which is a big plus. Overall, Synthesia has improved so much over the years, notably with personal avatars that look great, which is a significant upgrade from the tools we used in the past. Getting started with Synthesia was fairly easy, and we truly appreciate the content it helps us produce. Review collected by and hosted on G2.com.

The lack of automatic or easy translation for the entire video is a bit of a pain since I have to duplicate and redo videos. Dubbing options haven't been effective for me, though they seem to work for some of my colleagues. Selecting specific items on the screen to edit can get kinda tricky, especially when things are close together or overlapping. This makes it harder to choose the exact item I want to change. Review collected by and hosted on G2.com.

I use Synthesia primarily for college training videos. Using the built-in and selfie avatars has made video production so much more efficient, reducing my production time from twenty hours to just two. I like that Synthesia it is constantly evolving. They're simple to use; all I need is a still photo and a short script. I like having myself as an avatar to present material. The initial setup of Synthesia was simple too. Review collected by and hosted on G2.com.

The hardest thing about Synthesia is keeping up with all the amazing updates. I really like Feature Friday to stay up to date. Review collected by and hosted on G2.com.

I love everything. The tool is intuitive in most functions and easy to use, even if you don't attend the academy to learn how to handle it. When I have doubts, they always help me through chat and solve any inconvenience, either by sending me support material to solve what I need or by putting me in contact with someone who assists me directly. Review collected by and hosted on G2.com.

That I can't work with layers. That I choose the layer where I have XoY element and can only work on that layer without having to hide or move other things. It would be great if it were like Adobe programs that work with layers. Review collected by and hosted on G2.com.

I handle finance updates for my team, and every quarter we need to share updates with everyone. Before, we used to prepare PPTs, which lacks audience attention. With Synthesia, we can now turn these updates into videos, making them more fun and engaging gazing the full attention. Review collected by and hosted on G2.com.

So far, it has been a good experience. I'm a bit new to the tool so like any new tool, it takes a little time to get used to all the features, but overall, it has been useful for our team. Review collected by and hosted on G2.com.