Intelswift Reviews & Product Details

I use Intelswift to manage all customer messages in one place. I like how it brings all customer messages into one place and how the AI handles routine questions. The AI handling repetitive questions saves time and gives useful insights to improve support. It helps me stay on top of customer messages, reduces repetitive work, and makes support faster and more organized. I also like the insights it gives about our support performance. It helps me see what’s working and where we can improve, which makes managing the team a lot easier. The initial setup of Intelswift is very easy, smooth, and straightforward. I'd give it a 10 out of 10 as it makes handling customer support much easier and saves a lot of time. Review collected by and hosted on G2.com.

Setup can be a bit tricky at first, and more guides or templates would help new users. Review collected by and hosted on G2.com.

I use Intelswift to make our customer support easier and faster. I love how its AI handles repetitive questions and automates tickets, saving our team a lot of time. It keeps all messages in one place, making support work much smoother and less stressful. The initial setup was really easy, and it didn’t take long to get everything running. We didn’t need any technical expertise to start using it effectively. Review collected by and hosted on G2.com.

There is nothing to dislike about Intelswift Review collected by and hosted on G2.com.

Intelswift helps us keep customer support under control when messages come from different channels. Everything is in one place, so it’s easier to track conversations and respond on time. AI suggestions are useful for speeding up replies, especially for repetitive questions. Automation takes care of simple requests, which lets the team focus on more complex issues. The interface is straightforward and didn’t require much time to get used to. Initial setup went smoothly with help from their support team. Review collected by and hosted on G2.com.

Search and filtering could be improved. Also, having more built-in templates for automation would make configuration faster. Review collected by and hosted on G2.com.

I really like how Intelswift handles repetitive customer questions automatically and helps our team reply faster. The AI Copilot is super helpful with real time suggestions, and having all customer conversations in one inbox makes things much easier to manage. The AI Copilot suggests responses in real time, saving time and keeping answers consistent, while the unified inbox keeps all messages in one place so our team can manage customer conversations more efficiently. The initial setup was very straightforward. We were able to get the AI agents and automation running quickly without needing technical expertise. Intelswift has significantly improved our response times, reduced repetitive work, and made managing customer support much easier for our team. Review collected by and hosted on G2.com.

There is really nothing to dislike about Intelswift. Review collected by and hosted on G2.com.

I love how Intelswift makes customer support easy by using AI to handle repeated questions with our knowledge base, ensuring everything comes into one inbox and nothing gets missed. It saves time for our team and helps us respond faster without feeling robotic. I also appreciate its integration with our existing CRM and business tools, keeping customer information connected and reducing the need to jump between systems. The initial setup was a breeze, thanks to the no-code setup that allowed us to establish basic workflows and the knowledge base without technical help. Intelswift has significantly improved our customer support, making it more organized and efficient. Review collected by and hosted on G2.com.

There is nothing to dislike about about Intelswift. Review collected by and hosted on G2.com.

I use Intelswift to manage digital customer service, combining conversations from multiple channels into one workspace. It's a huge time saver, with features like Swift Copilot which decrease the time to reply and improve the quality of responses. I appreciate how all messages from different channels are available in one place, which adds to the efficiency. The 24/7 support capability is particularly valuable, allowing us to offer continuous service without increasing workload or headcount. Intelswift's user-friendly interface makes for easy creation and training of AI Agents. I also like the possibility to fully customize widgets using our branding and the AI Actions feature that can use dynamic data. Intelswift's support team is highly supportive and made the initial setup really easy. Review collected by and hosted on G2.com.

Adding time stamp under messages, adding more templates for AI Actions, intelligent search. Review collected by and hosted on G2.com.

I love the all-in-one unified workspace that pulls in messages from email, WhatsApp, and social media so nothing gets missed. The Swift copilot is a standout feature, giving our team real-time response suggestions and summaries that make our work much faster and more consistent. The no-code visual builder made it incredibly easy to set up our custom AI agents and automate routine tasks without needing a developer. It saves us a lot of time by managing high volume support channels in one place. The AI agents resolve over 90% of routine questions instantly, which is amazing, and provides 24/7 availability without increasing headcount. The initial setup was pretty easy, and their support team is very responsive and helpful. Review collected by and hosted on G2.com.

I think Intelswift could use more integrations and other channels. Also, more guided templates would help new users onboard faster. Review collected by and hosted on G2.com.

I use Intelswift to streamline our customer support operations. I love how the AI Copilot automates repetitive tasks, so our team can focus on solving real customer issues. The platform also brings all support channels together, making it easy to manage conversations. The insights and forecasts help managers make smarter decisions, while agents feel more supported and less burned out. The setup was straightforward and quick. The platform is intuitive, and we were able to get our team up and running without any major issues. The guidance and documentation provided made the process smooth. I’d give Intelswift a 9 out of 10. It’s a powerful tool that really helps our support team work smarter. Review collected by and hosted on G2.com.

There's really nothing to dislike about intelswift Review collected by and hosted on G2.com.

I use Intelswift for managing digital customer service, and I love how it handles multiple customer conversations in one place. It automates routine queries, freeing me up to focus on more complex requests. The AI chat assistant is like having a smart helper, suggesting responses in real time, which makes my work faster and more efficient. I love that all customer conversations from different channels are centralized, so nothing gets missed. It has truly improved my productivity and allowed me to provide faster, more consistent support. The initial setup was very easy, and the intuitive interface helped me get started smoothly without much time needed to learn the main features. Overall, Intelswift has made my digital customer service much easier and more efficient, and I think anyone managing customer interactions would benefit from it. Review collected by and hosted on G2.com.

There isnothing to dislike about intelswift Review collected by and hosted on G2.com.

I use Intelswift to manage and automate our customer support operations, and I really like how it automates routine support tasks, saving our team a lot of time. The AI agents handle common questions reliably, and the real-time AI suggestions help agents respond faster and more accurately. It makes our workflows smoother, keeps the team more productive, and reduces stress. The platform is powerful, reliable, and genuinely helps our team deliver faster, more consistent support. Review collected by and hosted on G2.com.

One thing that could be improved is the initial setup and customization. It takes some time to configure the AI agents and automation workflows to match our specific needs. The setup process could be made more intuitive by providing guided onboarding or step-by-step templates for common use cases. A visual workflow builder for automation rules and AI agent behavior would also help new users configure things faster. Review collected by and hosted on G2.com.