Sweed Reviews & Product Details

This cannabis industry technology platform has greatly enhanced our operational efficiency. The software simplifies processes such as tracking, auditing, and labeling by automating tasks, which has helped us cut down on manual inventory mistakes. In addition, it offers dedicated live technical support and training, which has been instrumental in helping our team succeed. Review collected by and hosted on G2.com.

The system's comprehensive nature means staff require dedicated training to leverage all features effectively, and a lack of sufficient training. In the early stages, real-time sync more often suffered from lag and unresponsiveness. There is no pre-built, official integration between Sweed POS and Odoo Review collected by and hosted on G2.com.

Sweed excels at delivering an all-in-one software solution tailored for the retail cannabis industry. The platform offers valuable retail insights, handles marketing campaigns with impressive efficiency, and is highly user-friendly for sales staff. Additionally, it delivers an excellent ecommerce experience. Our team launched 82 stores in a short period and working with them was a great experience. Review collected by and hosted on G2.com.

Integrating with state compliance systems can be challenging, but the Sweed team handles the process effectively. They communicate clearly and step in when necessary to make sure resolutions are carried out promptly. Review collected by and hosted on G2.com.

The responsiveness of having a local rep has made all the difference. When deciding between sweed and one of the bigger options, our rep, Ryan McKee truly made the difference and made my decision an easy one. Ryan was able to bridge the gap between us, our account team, and even the dev team to get us open on time and continue to help us build a custom system that works perfectly for us! Review collected by and hosted on G2.com.

We’re building from the ground up so we’ve had some hiccups, but they’ve always been addressed with the appropriate level of urgency and it’s made the process pretty smooth. Review collected by and hosted on G2.com.

I find Sweed to be very intuitive, even though it was just released. It makes it easier to quickly take in all the information about an order, which is very handy. I love that it's much more user-friendly and simple to get into. The auto rounding feature for debit card transactions is particularly useful, and it's great that I can quickly bring up a patient after their transaction for another. This facilitates smoother transactions with fewer hiccups, allowing for a smooth transition from patient to patient. I heard the transition to Sweed was a seamless process, and considering the clunkier alternative we had, this is a much-needed change. Review collected by and hosted on G2.com.

I dislike how compact the budtender menu is Review collected by and hosted on G2.com.

I find Sweed to be fairly intuitive, making access quick and easy for most things I need regularly. The platform offers solutions to day-to-day issues quickly, which is really helpful. I'm also excited about utilizing the customer notifications tool further. The initial setup was smooth, thanks to having a couple of experts on hand to assist us. Review collected by and hosted on G2.com.

Our site has 2 separate storefronts with separate licensing, but employees are expected to work both stores. Unfortunately, we are unable to switch ourselves from store to store, as that functionality is attached to other permissions reserved for managers. Having the option to switch myself would be immensely helpful and would save customers a great deal of time waiting for managers to be available to make that change. We also cannot currently search for products using SKU numbers, we have to use product names. I'm not certain if this is our fault. Review collected by and hosted on G2.com.

I appreciate Sweed as it is the 'brain' of the dispensary, allowing users to ring up customers quickly and handle complex transactions without crashing during a rush. I like its 'all-in-one' architecture because it truly integrates POS, marketing, eCommerce, and inventory, eliminating the lag or data mismatches. I enjoy Sweed's hyper-localized loyalty loops that harness data to create behavior-based rewards, ensuring our shop feels personalized to different customer needs. Setting up Sweed was so easy, and I am very likely to recommend it to others. Review collected by and hosted on G2.com.

Integration "Ghosting". While Sweed aims to be an all-in-one solution, the cannabis tech stack is notoriously fragmented. The issue is that syncing with third-party delivery services or niche loyalty apps can sometimes suffer from lag. When the inventory in the vault doesn't match what the customer sees on a menu in real-time, it creates a headache for budtenders. More robust, "self-healing" APIs that proactively alert staff when a sync fails would be a game-changer. Review collected by and hosted on G2.com.

I like how easy it is to open the register with Sweed. Customer information is easy to access, and the payment options are clear and not confusing. The design and website layout are really fun and create a great work environment. The initial setup was very easy, and the people who came to help us were amazing and answered all our questions. Review collected by and hosted on G2.com.

The biggest issue I have is that the system times out every five minutes and you have to log back in. Review collected by and hosted on G2.com.

It’s very simple and easy to navigate the different areas that we access on a daily basis. The front end where we cash people out is sleek and easy to use, and the back end is accessible and not bogged down despite having many different options to search through for customer information and product information as well Review collected by and hosted on G2.com.

Not much, the customer service people are always there to help when anything goes wrong, and the ease it takes to access the different tabs and areas for either product or customer information is quick and easy. Review collected by and hosted on G2.com.

I really appreciate how streamlined everything is. Having tried several different industry systems, I can confidently say that Sweed is by far the most efficient one I have had the pleasure of using. Review collected by and hosted on G2.com.

So far, I haven't found much to dislike. After using the software for around 10 months, my only real concern is that the user interface sometimes changes with updates. It can be a bit unsettling to log in and see the UI looking different, but the changes are never so significant that I can't adjust to them quickly. Review collected by and hosted on G2.com.

Everything I need is right there when I need it. It’s not as clunky as our previous POS system, and it feels faster overall. I also like that it automatically picks the right deal for you. Review collected by and hosted on G2.com.

Not so much as a dislike as its new to learn and figuring out the reports we need and learning the nuances. Review collected by and hosted on G2.com.