SPS Commerce Revenue Recovery Reviews & Product Details

SPS Revenue Recovery is a powerful deduction management solution that helps suppliers identify revenue losses, recover invalid deductions, and prevent future fines — all in one place. SPS Revenue Recovery is trusted by leading retail suppliers like McCormick, Bayer, Crayola, Peet's Coffee, Hanes Brands, and more.

Product Website

Seller

SPS Commerce

Languages Supported

English

Product Description

SupplyPike is an advanced deductions management platform that utilizes automation to empower suppliers to prevent revenue loss, enhance supply chain management, and efficiently manage disputes, all backed by over 100 combined years of industry expertise. SupplyPike serves as the solution for identifying and recovering various types of revenue loss, including compliance chargebacks, overages, shortages, returns, A/P deductions, trade promotions, and contract deductions. It also automates root cause analysis, validity judgments, document retrieval, and more. SupplyPike supports retailers such as Amazon, CVS, Home Depot, Kroger, Target, and Walmart. Our features are uniquely tailored to cater to each retailer's requirements, ensuring unmatched visibility into root-cause issues, increasing cash flow with automated disputes, and getting money back with less effort.

Overview by

Melodie Terry

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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SPS Commerce Revenue Recovery Integrations

(2)

Verified by SPS Commerce Revenue Recovery

SPS Commerce Revenue Recovery Media

SPS Commerce Revenue Recovery Demo - Walmart OTIF

Ensure accountability with SupplyPike's OTIF solution. Analyze performance and fines across your entire supply chain. Access and export OTIF scorecards and PO outcomes for various scenarios. Foster transparency among teams and third parties. Submit disputes promptly with automatically attached pr...

SPS Commerce Revenue Recovery Demo - Walmart Dashboard

Effortlessly track and analyze where you're losing dollars and the effectiveness of your disputes so you can make data-driven decisions that drive your business forward.

SPS Commerce Revenue Recovery Demo - Target Dashboard

Gain full deduction visibility, automated disputing, retail insights, data context, and proof aggregation. Effortlessly handle unpaid invoices with Target. Streamline dispute resolution and boost revenue with access to all invoices in one place.

SPS Commerce Revenue Recovery Demo - Walmart SQEP

SQEP is Walmart's newest compliance program. Suppliers will be held accountable for any defects encountered, as shown in the SQEP Portal on Retail Link. Gain insight into the defects that are most commonly occurring and have the biggest fines. Get detailed defect analysis, prevention measures, + ...

SPS Commerce Revenue Recovery Demo - Kroger Dashboard

Improve your Kroger supply chain with software that provides unmatched visibility, automated disputing, and actionable insights. Our seamless integrations with Lavante, carriers, and 3PLs empower you to view deduction details in one place so you can better understand the cost of serving Kroger.

SPS Commerce Revenue Recovery Demo - Amazon Dashboard

Optimize your Amazon supply chain with our software, offering unmatched visibility, automated dispute resolution, and actionable insights. Seamlessly integrate with Vendor Central, carriers, and 3PLs for a consolidated view of deduction details, simplifying Co-Op management. Say goodbye to manual...

Official Downloads

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EDI for Retail Supply Chains Cheat Sheet

SPS Commerce Revenue Recovery Reviews (71)

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Jalynn B.

Accounts Receivable

Mid-Market (51-1000 emp.)

11/24/2025

"Effortless Deduction Management with Helpful Auto-Dispute Feature"

4/5

What do you like best about SPS Commerce Revenue Recovery?

It makes the deductions we receive from Walmart easily actionable and the auto-dispute feature is helpful to at least have some shot of recouping lost funds. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

There are specific types of deductions Supply Pike doesn't offer. Other than that, it seems like a great tool! Review collected by and hosted on G2.com.

What problems is SPS Commerce Revenue Recovery solving and how is that benefiting you?

SupplyPike is taking a lot of data that is difficult to interpret and pull together to validate and creating a process flow to seamlessly integrate information Walmart has and we have as a company to validate whether or not a claim is valid. This is extremely helpful in fighting back on invalid claims and organizing information so we can have a working list on what needs to be actioned. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thank you for sharing your positive experience, Jaylnn. We understand the importance of addressing specific types of deductions, and we will work to enhance our tool to better meet your needs.

Harry W.

Finance Manager

Mid-Market (51-1000 emp.)

11/12/2025

"User-Friendly App That Streamlines Deduction Management"

4.5/5

What do you like best about SPS Commerce Revenue Recovery?

The app is user-friendly and provides excellent visibility into the deductions made by retailers. It significantly speeds up the process of reversing deductions and allows us to monitor progress with each retailer. Thanks to SupplyPike, we now have much greater confidence when managing deductions.

The monthly catch ups allow us to raise any queries with an actual human being and continue to use the platform in the best way Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Nothing, it gives a great summary and makes the process much simpler Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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We're thrilled to hear that SupplyPike has been instrumental in streamlining your deduction management process and providing excellent visibility into retailer deductions. Our team is dedicated to providing user-friendly solutions and we're glad to hear that you're finding value in the platform.

Eva H.

10/17/2025

"Exceptional Service and Smooth Dispute Management"

5/5

What do you like best about SPS Commerce Revenue Recovery?

{"I appreciate SupplyPike's consistent monthly fee structure, which offers a predictable cost compared to previous vendors that charged a percentage.","I find the setup process very smooth, with SupplyPike providing clear instructions and their representatives being highly informative and available.","I value the platform's ability to effectively dispute chargebacks and co-op promotions, which has been a relief and significantly beneficial for our company.","I find the SupplyPike portal easy to understand, with great visibility into current and past chargebacks, disputes, and settlement options.","I am impressed by the proactive and helpful customer service from account representatives who go above and beyond to assist and resolve inquiries.","I appreciate the time savings from the backend work SupplyPike performs on disputes, which would have been infeasible for me to handle alone."} Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Nothing I dislike. Review collected by and hosted on G2.com.

What problems is SPS Commerce Revenue Recovery solving and how is that benefiting you?

I use SupplyPike to efficiently dispute chargebacks and co-ops, reducing complexity with Amazon. Its portal offers great visibility and organization, preventing errors. It saves significant time by handling disputes, which boosts efficiency and customer service is exceptional. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thank you so much, Eva! We're thrilled to hear that you appreciate our consistent monthly fee structure and the smooth setup process. We strive to provide clear instructions and informative support to make the onboarding process as seamless as possible.

alyssa s.

Accounts Receivable

Mid-Market (51-1000 emp.)

10/14/2025

"Excellent Customer Service and Helpful Deduction Assistance"

5/5

What do you like best about SPS Commerce Revenue Recovery?

The customer service is great. Any question I have had has been delt with promptly and in a very professional manner. Also, the assistance they provide by navigating the customer deductions like Walmart has been a huge help. The system is not incredibly complicated either. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I have noticed more deductions from Walmart. I'm not entirely sure they are correlated though. Review collected by and hosted on G2.com.

What problems is SPS Commerce Revenue Recovery solving and how is that benefiting you?

Previously, I did not have any insight on how to effectly dispute Walmart deductions. With Supply Pike, deductions do not have to be closely tracked or monitored. They handle all the heavy lifting with disputing Walmart deductions and tracking areas of improvement for my business. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thanks so much for taking the time to provide feedback, Alyssa! We’re thrilled to hear that you’ve had a great experience with our customer service team. We’re so happy to take over the heavy lifting when it comes to deductions. Thanks again!

Aaron H.

Sales & Market Development Manager

Mid-Market (51-1000 emp.)

4/25/2024

"Absolutely eye opening data visbility!"

4.5/5

What do you like best about SPS Commerce Revenue Recovery?

I love how supplypike easily summarizes your deduction data and basically allows you to create a new profit center within your business to win back a lot of chargebacks and fines that went overlooked or were extremely complicated to dispute directly through a retailers portal. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Not really a total SupplyPike issue, as some have been a portal issue with another partner. But every now and then a connection to this portal has been an issue and manual uploading has been required. Not a huge deal, probably the only minor dislike I can think of Review collected by and hosted on G2.com.

What problems is SPS Commerce Revenue Recovery solving and how is that benefiting you?

SupplyPike is mainly helping us develop root cause analysis for chargebacks and fines from retailers to help fix internal processes. It also serves as a profit center for fighting back on the deductions already incurred before hopefully fixing any internal processes and avoiding the fines altogether in the future Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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We appreciate you sharing your positive experience with SupplyPike! It's fantastic to hear that our platform has helped your business get paid and get better by providing enhanced visibility into your deduction data, enabling you to identify root causes and win back chargebacks and fines efficiently.

Andrew O.

10/21/2025

"Efficient Dispute Management with Great Potential"

4/5

What do you like best about SPS Commerce Revenue Recovery?

I appreciate how SupplyPike enables us to handle disputes much faster, specifically by allowing real-time visibility of disputes and providing the capability to upload multiple documents at once. This feature significantly enhances our operational efficiency as it enables our team to manage disputes effectively without the need to hire additional staff. Overall, it makes our dispute process easier and more streamlined. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I found that SupplyPike lacks in providing reports that could help understand why disputes were denied and to see common issues. This would help in better understanding the data and make more informed decisions. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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We're glad to hear that you find our dispute management features efficient and beneficial for your team's operational efficiency. We appreciate your feedback about the need for more detailed reports and will take it into consideration for future improvements.

Lora M.

Deduction Team Lead

Mid-Market (51-1000 emp.)

10/15/2025

"Gets Deductions Resolved Quickly"

4/5

What do you like best about SPS Commerce Revenue Recovery?

Deductions are disputed immediately which enables the customer to review while things are still fresh in their system and respond quickly. It is also great to be able to sort through deduction codes to see where the largest issue is. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

The overage section but more because of the delay due to shortage related to the same invoice. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thank you for taking the time to leave a review, Lora! We're glad to hear that you appreciate our quick resolution of deductions and the ability to sort through deduction codes. And because we’re always working to improve, we truly appreciate your feedback regarding overages. Thank you again!

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

10/22/2025

"Effortless Dispute Management, Though Value May Vary Over Time"

5/5

What do you like best about SPS Commerce Revenue Recovery?

I enjoy the simplicity of disputing deductions the most. We have been using SupplyPike's software for around 2.5 years now, maybe even 3 and I've enjoyed it as long as I've used it. We had to sort through thousands of deductions when we first integrated with SupplyPike, and it was very easy to get used to their software and really punch through those deductions. Within what seems like no time, we had most of our deductions already disputed. This process easily would have taken three times as long if we were not integrated with SupplyPike. It saves time and it's very convenient. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I don't know if I'd count this as an issue with SupplyPike, but I know that the original burst of disputes you get once you sign on with SupplyPike (in our experience) sets a precedent for following years. However, in our case we had thousands of deductions needing to be sorted through and now we receive just a few weekly. It's hard to compare those numbers and not have a discussion about whether we truly need the service. We did decide to stay with SupplyPike though, and I'm glad. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thank you so much for taking the time to leave a review! We're pleased to hear that our software has made it convenient for you to handle a large volume of deductions and has saved you time in the process. And because we’re always working to improve, we also appreciate your feedback regarding dispute volume. Thank you again!

Rebecca K.

Customer Service Representative

Small-Business (50 or fewer emp.)

6/13/2025

"Huge Time Saver with a Remarkably Easy User Interface"

5/5

What do you like best about SPS Commerce Revenue Recovery?

My company was spending hours upon hours disputing chargebacks and price discrepancies with Amazon. SupplyPike took the process from hours to mere minutes - and with much better results. Their site is so incredibly easy to learn and use, and I'm able to see valuable data and generate reports for my CEO quickly and easily. Not once during training/integration did we feel "left to fend on our own," SupplyPike was there every step of the way and were transparent with all of it. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I haven't found a downside yet, to be honest. Except that I wish we'd found them sooner. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thank you for your feedback, Rebecca! We are thrilled to hear that SupplyPike has been able to save your company time and improve your results with Amazon. We strive to provide an easy-to-use platform and excellent support, and we're glad to hear that you found our training and integration process helpful.

Matt N.

Sales Director

Mid-Market (51-1000 emp.)

10/31/2025

"Easy to Use, But Results May Vary"

4/5

What do you like best about SPS Commerce Revenue Recovery?

ease of use. Implementation seems easy and the people are helpful Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

not guaranteed results. While they do not control the outcome it is still an investment Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery

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Thank you for your feedback, Matt! We're happy to hear that you find SupplyPike easy to use. We understand your concern about guaranteed results — while we can’t control every outcome, our goal is to provide the best tools and support to help you succeed.