--- title: Super Receptionist Reviews meta_title: 'Super Receptionist Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Super Receptionist works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 19 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Super Receptionist Reviews **Vendor:** Knowlarity Communications **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About Super Receptionist SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan more effective than ever. - Be reachable, even when you’re not! Never miss your business leads. Its intelligent call routing can reach up to 10 agents till one of them picks up. - Look bigger, more professional. Never underestimate the importance of first impression. A professional radio jockey records your welcome greeting. You can’t go wrong with that! - Get the big picture: business charts and reports. Observe call trends through a real-time dashboard, monitor the performance of your agents, know your customer. With all that information, you know your business. Trusted by over 12000+ businesses across 65+ countries, Knowlarity is Asia’s leading cloud communications provider and creates state of the art products for SMBs and Enterprises in emerging markets. Headquartered in Singapore, with offices in India, Philippines, Turkey and Dubai, the company makes business telephony reliable and intelligent by providing a suite of hosted products that help businesses to improve their productivity. The company was incorporated in August 2009 and has grown from a garage startup to a global 550+ employees company. Knowlarity’s flagship products, SuperReceptionist and SmartIVR, can process over a million calls an hour. Knowlarity is backed by Sequoia Capital and Mayfield, two of the most prestigious Venture Capital firms in the world. ## Super Receptionist Discussions - [How do I setup email notifications?](https://www.g2.com/discussions/how-do-i-setup-email-notifications) - 1 comment, 2 upvotes - [Is there anything better available in India](https://www.g2.com/discussions/is-there-anything-better-available-in-india) - 1 comment, 1 upvote - [What are the top features of SuperReceptionist?](https://www.g2.com/discussions/what-are-the-top-features-of-superreceptionist) - 2 comments, 1 upvote - [What is SuperReceptionist?](https://www.g2.com/discussions/what-is-superreceptionist) - 1 comment, 1 upvote - [How do I add an agent?](https://www.g2.com/discussions/how-do-i-add-an-agent) - 1 comment, 1 upvote - [View Super Receptionist pricing details and edition comparison](https://www.g2.com/products/super-receptionist/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A57%3A09+-0500&secure%5Bsession_id%5D=8fb2440d-3fab-4ccf-ac51-f104defbfc6d&secure%5Btoken%5D=221f41871f227c176fefad21debd4410ffb6f742e9761ed4987d2ed8509dfa84&format=llm_user) ## Super Receptionist Features **** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Generative AI** - AI Text-to-Speech - Generative AI **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Organization** - Search - Permissions - Organization **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Customization** - Customizable Thumbnails - Annotations - Frames & Background **** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights ## Top Super Receptionist Alternatives - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - 4.1/5.0 (604 reviews)