Stitch Reviews & Provider Details

Stitch is the go-to consultancy for marketers that use Braze — and our sole mission is to help marketers drive real results with Braze. We launched in September 2022, and by early 2024, we achieved Orbit Status as a Braze partner — the highest attainable tier of partnership. One of our biggest flexes is that we hold more Braze certifications than any other company in the world. Our world-class team of martech experts has deep platform experience in Braze and beyond, and we've been helping brands big and small, across industries, move to and do more with Braze. And we're having a blast doing it. Partner with us.

Seller

Stitch Consulting Services, Inc

Services Offered

Implementation, Migration, Integrations, Campaign operations, Martech strategy

Locations Serviced

United States

Provider Description

After decades of working with world-class marketers to help make the most out of their tech stacks, we noticed a trend: marketers were becoming inundated by clunky and costly tech stacks. We sought out to find a better solution — one that offer marketers flexibility, scalability, and deliver on their promises to drive value quickly. Enter: Braze. Braze is purpose-built for today’s modern marketer looking for better ways to do marketing automation and omnichannel customer engagement. It's a platform built to integrate with a modern tech stack; one that is fully customized to the needs of a business, versus a one-size-fits-all approach. We help marketers use Braze and its technology partners to power meaningful customer engagement strategies that are intentionally designed for the needs of your business — all with the goal of helping you maximize your Braze investment to drive tangible ROI.

Overview by

Bri Jones

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Stitch Reviews (81)

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Verified User in Consumer Goods

Enterprise (> 1000 emp.)

11/24/2025

"Amazing Action-Oriented Team"

5/5

What do you like best about Stitch?

Team is strong at both delivering on the day to day requirements while also providing more strategic thought partnership. It was great to have that balance in the team of both day to day operational effectiveness and strategic thinking. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Just wish we could have more hours with the team! Always a struggle to prioritize the many projects and campaigns we want to deliver with the team. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

Be clear in what you are looking for from the team, but don't shy away from giving high level, ambiguous problems to allow them to solve. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

The Stitch team has been an incredible partner for all things Braze - from tactical support of active campaigns to thoughtful partnership & guidance in setting up net new campaigns. In my most recent role, I was able to lean on the team to help from day 1 on a new initiative - this included solutions brainstorming, development of the canvas to support our goals, and then delivering on building and making this effort live. This campaign delivered millions of messages, helping to eliminate customer experience pain-points & stress, while allowing us to clearly meet our initiative goals. Review collected by and hosted on G2.com.

Kelly M.

Mid-Market (51-1000 emp.)

8/28/2025

"Outstanding Partnership, Delivering Exceptional Value and Impact"

5/5

What do you like best about Stitch?

What I like best about Stitch is the caliber of their people. Our business strategist, Wendy Bombardi, was outstanding. She was not only a fantastic thought partner but also able to expertly complement our team's skill sets. What was most helpful was her ability to combine deep expertise in Braze with strong project management, keeping us on track and ensuring nothing fell through the cracks. That blend of strategic insight and disciplined execution made all the difference in our migration. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Honestly, there’s nothing to dislike. Stitch was great! Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch solved for both the business strategy and technical execution we needed during our expedited migration to Braze. They acted as both a strategic partner and a hands-on technical producer, ensuring we could move quickly while maintaining quality. That combination of expertise allowed us to hit our deadlines with confidence and set us up for long-term success. Review collected by and hosted on G2.com.

Jessica B.

Senior Manager - Loyalty Product Delivery

Enterprise (> 1000 emp.)

8/5/2025

"A crucial extension of our team"

5/5

What do you like best about Stitch?

They really felt like part of the team. The team we worked with was very hands on and got their hands dirty figuring out some of most complex issues. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

The biggest downside is because they are project based if you can't retain them due to budget they may not have the same resources with the historical knowledge available if you need to bring them back in later. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

If you need help beginning to end for a lean team or limited resources, Stitch is an excellent partner. They have specialist for anything from development to data to journey orchestration and their project managers are on top of things! Although due to their incredible organization and team, if your team has a hard time making timely decisions or you don't have someone available for consistent meetings you will not be making the most of your budget and time with their team. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Our very lean team needed to upgrade to a marketing automation platform. Due to our limited resources we tapped Stitch to help us with data planning, campaign planning, implementation, timeline, testing, and support with our loyalty and new MAP vendors. Review collected by and hosted on G2.com.

Anurag S.

Manager, Marketing Data Operations

Enterprise (> 1000 emp.)

7/11/2025

"Outstanding Braze Partner – Strategic, Reliable, and Results-Driven"

5/5

What do you like best about Stitch?

What sets Stitch apart from typical tech partners is their proactive and consultative approach. They haven’t just executed tasks — they’ve consistently gone above and beyond by offering thoughtful suggestions, industry best practices, and strategic guidance throughout our migration from Salesforce to Braze.

Their team has been deeply involved, not just technically, but also in understanding our business goals and aligning the implementation accordingly. They’ve helped us stay on track with timelines while ensuring we follow scalable and future-proof solutions.

We truly value their responsiveness, attention to detail, and the sense of ownership they’ve shown throughout the process. It’s been a collaborative and smooth experience, and their partnership has made a complex migration feel much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

One minor challenge we’ve faced is the limited access to their team due to the nature of our engagement agreement. At times, it can feel like we’re working within tight windows for support.

That said, Stitch has done an excellent job of making the most of the time we have with them. Their team is highly focused, responsive, and efficient, ensuring that any issues or questions we raise are addressed promptly and effectively. While more flexible access would certainly be helpful, their dedication during scheduled time slots has minimized any major impact. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

If you’re considering Stitch as a Braze implementation partner, we highly recommend them. They bring a strong mix of technical expertise, strategic thinking, and a genuinely collaborative approach to the table.

Stitch isn’t just a vendor — they act as an extension of your team. Their ability to provide thoughtful recommendations, follow best practices, and ensure timely delivery makes them a valuable partner during what can otherwise be a complex transition.

While engagement time may be structured based on your agreement, Stitch maximizes every interaction to deliver meaningful progress and clear outcomes. For teams looking to migrate to Braze with confidence and clarity, Stitch is a great partner to have by your side. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

The Stitch team is helping us migrate our digital marketing operations from the Salesforce ecosystem to Braze. Review collected by and hosted on G2.com.

Benjamen R.

Enterprise (> 1000 emp.)

7/9/2025

"Supportive, Strategic, and Scalable Partnership"

5/5

What do you like best about Stitch?

The solutions engineer was incredibly patient and collaborative, taking the time to teach our team, understand our unique challenges, and offer tailored solutions. Their ability to break down complex technical concepts and guide us through implementation made a huge difference. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

There’s very little to dislike. If anything, we’d love even more documentation or examples to help onboard new team members faster. But overall, the support and expertise more than make up for it. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

If you're looking to scale your marketing technology with a partner who brings both technical expertise and strategic insight, Stitch is a great choice. Be ready to collaborate closely—they’ll meet you where you are and help build for where you want to go. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch has helped us overcome roadblocks in automating and optimizing our email marketing workflows. Their support has enabled us to improve and scale our processes, enable new workflows, and improve campaign efficiency. Review collected by and hosted on G2.com.

Trevor S.

Founder

Computer Software

Mid-Market (51-1000 emp.)

7/4/2025

"Reliable Martech Partner Delivering Both Execution and Strategy"

5/5

What do you like best about Stitch?

Responsiveness: Whether it’s a pressing production issue or a quick question about audience segmentation, the Stitch team is always on the ball.

Friendly, collaborative approach: They feel like true partners rather than vendors, easy to work with and highly knowledgeable.

Deep expertise: From Braze technical know-how to broader martech architecture, their advice is both practical and forward-looking. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Onboarding can take a bit of time, as they get up to speed on our internal systems, naming conventions, and existing campaign libraries. However, this is more a natural consequence of any external partner integrating with our own processes than a shortcoming of Stitch itself. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

If your team needs a hands-on extension of your own martech group, someone who can both execute campaigns and advise on your toolstack roadmap, Stitch is an excellent choice. Just be ready to share documentation on your existing processes up front to accelerate their ramp-up. With that, you’ll quickly see smoother launches, smarter strategies, and a partner invested in your long-term success. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch has helped us quickly stand up and optimize complex Braze canvases, streamlining our customer engagement flows without us having to deep-dive into every campaign detail. Beyond day-to-day execution, they’ve guided our team through selection and integration of key martech tools, advising on best practices and helping us avoid common pitfalls. Their strategic counsel means we’re not just “building stuff,” we’re building the right stuff, aligned with our broader marketing and revenue goals. Review collected by and hosted on G2.com.

Aidan S.

Mid-Market (51-1000 emp.)

5/15/2025

"Stitch X Delta Defense Partnership"

5/5

What do you like best about Stitch?

I like their honesty and transparency when it comes to the issues they have raised. I am also appreciative of how valued our input is when we are collaborating on solutions. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

The quality of work we have been given from Stitch has been above my expectations however there are times I wish we had more allocated time with them. Given how our current contract is structured we are allocated a certain about of hours with solutions architects each week and in those hours we are getting the absolute best work from Stitch and we are incredibly happy with how our partnership has blossomed. All in all, there is nothing quality wise that I am disappointed with or think Stitch needs to improve, but I wish we had more time with them on occasion. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

12/16/2025

"Exceptional Support and Expertise from the Stitch Team"

5/5

What do you like best about Stitch?

The team members we work with are extremely knowledgeable, responsive, and always willing and available to answer our many questions. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I have not run into any downsides working with Stitch. Review collected by and hosted on G2.com.

Sean A.

Data analyst

Mid-Market (51-1000 emp.)

4/21/2025

"Strategic Marketing Support That Drives Real Results"

5/5

What do you like best about Stitch?

Working with Stitch has been an outstanding experience. Their team is highly knowledgeable, responsive, and truly invested in helping us tackle our business challenges. They consistently deliver clear, actionable strategies that produce measurable results. Stitch stands out for their dedication to customer service—even making in-person visits to our headquarters to ensure alignment and support. Their deep industry expertise and fresh, innovative ideas have been especially valuable to our lean team, which lacks both bandwidth and advanced marketing experience. They've shown a strong ability to adapt to our unique in-house loyalty program and existing processes, while offering practical improvements to better integrate with platforms like Snowflake. In addition, Stitch is driving a culture of experimentation by encouraging A/B testing across our marketing efforts—an approach that’s already enhancing our ability to derive meaningful insights. I highly recommend Stitch to any organization seeking expert guidance, hands-on partnership, and reliable support. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Nothing, they do a great job in every aspect so far. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

I highly recommend Stitch to anyone looking for a knowledgeable and results-driven marketing consultant. This particular team we work with was especially enticing because of their knowledge of the Braze platform. They brought fresh ideas to the table, helped us refine our messaging, and have started implementing campaigns that deliver measurable results. They provide plenty of flexible options for journey mapping and have great ideas for new messaging design. Beyond their expertise, they were incredibly responsive, easy to work with, and truly invested in our success. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch has been a true strategic partner in helping us elevate our marketing efforts. They took the time to deeply understand our goals and challenges, delivering tailored recommendations that boosted both brand visibility and customer engagement. Their insights into key market trends and consumer behaviors uncovered opportunities we had previously missed. What truly sets Stitch apart is their proactive approach—they consistently anticipate challenges and offer creative, effective solutions that keep our campaigns on track and aligned with our broader objectives. Their expertise in Braze, one of our key platforms, has been instrumental in helping us innovate and optimize our marketing strategies. Journey mapping plays a critical role in our digital marketing efforts, and Stitch brings a fresh, forward-thinking perspective that far exceeds what we've experienced with previous consultants. They're currently helping us enhance gamification within our app and improve message design to better engage our audience. Even though we’re still early in our digital maturity, Stitch is already introducing practical ideas for integrating AI into our campaigns. Their involvement has made a measurable difference in our overall marketing performance, and we value their continued partnership. Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

11/24/2025

"Excellent Support from Stitch"

4/5

What do you like best about Stitch?

Stitch was always very responsive to our questions and provided prompt feedback with suggested solutions and strategy. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Since we have a unique business model compared to most utilizing the Braze platform, it was sometimes a challenge to receive effective and relevant feedback on our use cases. With that said, Stitch did provide us with excellent ideas and ways to think through our strategy. Review collected by and hosted on G2.com.