Stitch keeps us accountable on our goals and roadmap items and are accessible/approachable. Their expertise when it comes to Braze and email marketing is valuable.

We've had a great experience working with the Stitch team as our implementation partner during our migration from Salesforce to Braze. Since the two platforms are fundamentally different, we needed more than just technical support—we needed strategic guidance, education, and hands-on expertise throughout the process. From day one, the team has been incredibly organized, responsive, and flexible. They established a clear project plan, kept everyone aligned on priorities, and adapted quickly as our needs evolved. Their communication has been proactive, and they've consistently been available to answer questions and provide thoughtful recommendations. One of the biggest strengths of the engagement has been the depth of expertise across the team. Our project manager has kept everything running smoothly, the technical architect has helped us make sound long-term decisions, the technical producer has been invaluable with execution and troubleshooting, and our account executive has ensured we always have the support we need. It truly feels like they're an extension of our internal team. I would highly recommend them to any organization navigating a complex platform migration or looking for a knowledgeable partner to provide consulting, implementation, and ongoing campaign management support.

What stands out most about Stitch is their genuine willingness to become an extension of our team. They took the time to understand our pain points deeply and engaged across every part of our organization that touched the project — not just the technical workstreams. Because much of this was uncharted territory for us (having come from proprietary legacy tools), Stitch brought real added value by drawing on best practices and learnings from other clients to help us think through problems in new ways. That cross-industry perspective was invaluable when we didn't have an internal playbook to reference. They've also been proactive about surfacing new Braze features and finding practical ways to apply them to our use cases — which has helped us stay ahead of the curve rather than just keeping up.