# Squiz DXP Reviews
**Vendor:** Squiz  
**Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 27
## About Squiz DXP
Websites of the future are intelligent. Users no longer want high-effort browsing, they want predictive experiences that deliver tailored information and enable instant action. Squiz Digital Experience Platform (DXP) empowers organizations to rapidly build, test and optimize websites – transforming static sites into intelligent experiences that meet user expectations and drive results. Here&#39;s how: 1. Give users accurate answers, wherever they’re searching. Get your content and website AI-ready so users get the answers they need, whether they’re asking AI search platforms or using your on-site conversational search. 2. Deepen engagement by personalizing every user journey. Create and update content quickly to deliver engaging, personalized journeys. 3. Drive conversions by moving from browsing to action. Leverage data to optimize experiences that encourage self-service and successful task completion. 4. Manage scale to maximize your site&#39;s ROI. Do more with less through intelligent automation, streamlined processes, and reusable assets. Explore the Squiz website to discover the core capabilities and included products that make it possible: • Squiz Content Intelligence • Squiz Funnelback Search • Content Management • Digital Asset Management • Data Management • Integrations • Component Service • API Suite • Visual Page Builder • Forms • Personalization • Behavioral Analytics • Optimization • Delivery • Platform




## Squiz DXP Reviews
  ### 1. Improved Internal Search, Needs More Analytics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristie L. | Senior Search &amp; Audience Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Squiz DXP?**

I like how Squiz DXP makes finding information on the website much easier. The ability to manipulate search results, like setting synonyms, ensures that the best pages are shown at the top of the search results.

**What do you dislike about Squiz DXP?**

I'd like to see more analytics to help with what needs to be optimized. The initial setup was a long process.

**What problems is Squiz DXP solving and how is that benefiting you?**

Squiz DXP makes finding information on the website much easier. It helps solve the problem of customers struggling to find information and allows me to manipulate search results, like setting synonyms, ensuring the best pages are shown at the top.

  ### 2. The customer support is quick

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gerald B. | Owner, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Squiz DXP?**

The customer service crew is outstanding, constantly making sure my requirements are met and problems are resolved as soon as possible. The user experience is significantly improved by the search options' great degree of customizability and accuracy of their results.

**What do you dislike about Squiz DXP?**

The ramp-up time for internal staff was longer than expected and there were a few issues with gaining access to customized features without incurring additional costs.

**What problems is Squiz DXP solving and how is that benefiting you?**

The search options have substantially improved our users' overall experience on our website by making it easier and faster for them to discover the information they require.

  ### 3. Rough Onboarding Experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Squiz DXP?**

If you need things out of the box, this will work.

**What do you dislike about Squiz DXP?**

Onboarding, lift and shift of existing experience to Squiz was rocky at best. The Implementation team turned over 4 times before we got the product up and running. Not a lot of custom capability without paying more money and ramp up time for internal staff is long.

**What problems is Squiz DXP solving and how is that benefiting you?**

Not there yet.

  ### 4. Solid tech, wrapped in stellar service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2020

**What do you like best about Squiz DXP?**

Very clean integration options, nicely segmented admin and tuning features, and remarkably flexible and responsive support options. Tremendous team behind both the technology and the relationship management.

**What do you dislike about Squiz DXP?**

We haven't encountered any issues or problems to date; have been happy customers for 2+ years

**What problems is Squiz DXP solving and how is that benefiting you?**

We needed to replace the Google Search Appliance when Google ended that business. We needed a federated site search for a wide range of properties and domains with some fairly significant differences and sophisticated search features (configured faceting, custom UIs, custom thesaurus/term-mapping, etc.). Getting all of this in a single cloud-based solution has been a tremendous improvement both in back-end/content admin and in the end users' experiences.

  ### 5. Excellent customer service and knowledgeable employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy C. | Digital Media Program Director, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2019

**What do you like best about Squiz DXP?**

The customer service team is top-notch. They offer great advice and have a solid history with other client projects that allows us to make informed decisions on what we need for our own projects. The site search feature they implemented has improved usability for our site by a mile. Users comment on how much easier our site is to navigate with the new search feature. I personally have found the new site search feature has improved my ability to determine what content should be shown more prominently to our users and what content should be deleted. I am able to take the accessibility and QA insights to our users to fix issues in our content as well.

**What do you dislike about Squiz DXP?**

The customization can be overwhelming but once you get the hang of it it's great.

**Recommendations to others considering Squiz DXP:**

We shopped around and found Funnelback to be the most comprehensive and thorough of all site search vendors out there. 

**What problems is Squiz DXP solving and how is that benefiting you?**

Usability used to be a major issue for us but now the site search allows people to more easily navigate our site. We have over 7000 pages of information and the custom site search lets our clients find what they need faster...and on a phone!

  ### 6. Funnelback Works Well As A GSA Replacement

**Rating:** 4.0/5.0 stars

**Reviewed by:** John D. | Content Strategist, Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about Squiz DXP?**

Ease of Best Bets, Curation Configuration. 

**What do you dislike about Squiz DXP?**

The faceted SERP results have not been that useful for us. Scoping facets to a given subdomain has proven difficult. A simple request to send us a list of current "subdomains crawled" went unanswered... We finally resolved the matter on our own,

**Recommendations to others considering Squiz DXP:**

Do look at Funnelback... But, you might be wise to consider if shared hosting is the best way to go for you. This arrangement has limited some of our control over the software.

**What problems is Squiz DXP solving and how is that benefiting you?**

FB does provide us with a good global search solution w/ nicely curated results. We were able to customize the look of Best Bets to match the remainder of our SERP page. We have used "Trends" to guide us when creating new curations.  

  ### 7. Fast, feature complete, and customisable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about Squiz DXP?**

Very simple to get started with the basic features. Indexing was easy to setup, the templating system is familiar, and the Content Auditor is a very useful feature. The documentation is complete and extensive which is a joy for anyone setting this up. There are so many useful features included in Funnelback, and although we're only using a tiny subset right now, having useful and descriptive documentation means that we can explore more options once we have become familiar with the platform.

**What do you dislike about Squiz DXP?**

The admin panel is a little confusing during first use, but I suspect this is just to my (current) unfamiliarity with it. With the number of features Funnelback has, I'm not sure if there is a better way of laying them out.

**What problems is Squiz DXP solving and how is that benefiting you?**

We've been migrating a (very!) legacy search system to Funnelback, and so far it has been a painless task. The previous system didn't have any way of analysing results, so Funnelback is a huge improvement here. The Content Auditor is also an incredibly useful feature - we've found pages and content that could be improved that we didn't know about before.

  ### 8. Funnelback (direct) support and working with is great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Duncan H. | Application Analyst Team Leader, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Squiz DXP?**

The product just seems to work with minimal configuration. Being able to make changes to live content improving the user experience immediately.

**What do you dislike about Squiz DXP?**

The difficulty in integrating with other systems. The admin interface needs some work it can be clunky/buggy. Would be useful if it gave hints and tips as you went/during creation of collections etc. Having to do some tasks via the command line. Would to see a useful message explaining why a crawl failed.

**Recommendations to others considering Squiz DXP:**

Plan your content structure and think about your meta information for your sites/pages.

**What problems is Squiz DXP solving and how is that benefiting you?**

A consistent experience, and a one stop search to find content you need wherever you are in whatever system. Compared to the google solution I can quickly and easily make changes.

  ### 9. Funnelback has been excellent throughout the Enterprise Search life cycle.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2019

**What do you like best about Squiz DXP?**

The Funnelback support team is fast to respond to requests that usually involve pointing us to appropriate customization settings or reporting tools. They have also been very responsive when we need configuration changes (we are in shared cloud hosting) or even in making suggestions for handling requests and answering inquiries that come from our content owners.

**What do you dislike about Squiz DXP?**

What I dislike is more about the shared hosting than the product itself.  There are some limitations as to when configuration changes can be made and re-crawls can be done. I know this is more about keeping us and the other clients from having performance issues.

**What problems is Squiz DXP solving and how is that benefiting you?**

As part of the implementation of Funnelback we incorporated our social media data and employee directories into the search results.  We are able to include our ITS Support and Service Catalog contents in the index via API calls that would otherwise not be available to our enterprise search. With the Funnelback implementation we have moved much closer toward a truly enterprise search.  

  ### 10. Good high level accessibility tool to see overview of multiple sites / domains

**Rating:** 3.5/5.0 stars

**Reviewed by:** Travis W. | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about Squiz DXP?**

The tool allows you to see how multiple different websites score on accessibility and easily allows you to see which pages are the worst offenders. You can breakdown each page individually and see the source code of the page so you know exactly where the issue is located. 

**What do you dislike about Squiz DXP?**

There is no way to filter out pages that you don't want to see for a specific session. We have some pages that show up in the tool multiple times and they will take up pages and pages with no real way to filter out/ignore pages we don't want to see. Also, sometimes the UI can be quirky especially the side accordion/menu when you're doing a view source of a page and trying to find errors of different types.

**Recommendations to others considering Squiz DXP:**

If you're looking to get a high-level overview of multiple websites / sub domains then this is the right tool for you. We use it to see which domains and pages have egregious violations and start there. We're able to easily identify issues with our template that effect every page on the website.

**What problems is Squiz DXP solving and how is that benefiting you?**

We're solving accessibility issues at MSU University Advancement, we can see which pages are the worst offenders and are able to see a notable improvement in the number of errors we have. It allows us to feel much more comfortable with the quality of our websites and solve hundreds of thousands of errors across our domains.

  ### 11. Thrilled to have more control over search results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth B. | Internet Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about Squiz DXP?**

the customization of curations and best bets, as well as accessibiltiy auditing

**What do you dislike about Squiz DXP?**

Not knowing the system more technically, it's so involved and when we go to rebrand, I'd be a little nervous implementing our new look

**What problems is Squiz DXP solving and how is that benefiting you?**

Removing page results
spelling errors
link errors
accessibility issues

  ### 12. Great product and ease of transition to service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2019

**What do you like best about Squiz DXP?**

We have control over the visual display and the team at Funnelback is open and receptive to product enhancements.

**What do you dislike about Squiz DXP?**

Some features we would like to utilize require dedicated hosting which was not as transparent during to contract stages.

**What problems is Squiz DXP solving and how is that benefiting you?**

We have targeted results for terms, more in-depth analytics to make business decisions, and accessibility auditing for indexed pages.

  ### 13. Really solid search solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2019

**What do you like best about Squiz DXP?**

Integration is easy. Fairly robust set of features with easy-to-use dashboard.

**What do you dislike about Squiz DXP?**

It could be unique to my instance but there's rook for improvement with tuning. Also, wish there were better training tools. Modules instead of a huge document would be really nice.

**What problems is Squiz DXP solving and how is that benefiting you?**

Needed a search replacement--this does the trick really well. Easy interface, great support.

  ### 14. Re-connecting with Funnelback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2019

**What do you like best about Squiz DXP?**

We have a brand new account manager, Alanna, and she's been great to deal with. Few changes occur over the last few months including MSA renewal and staff turn over. So we met face to face and that helped to re-connect.

**What do you dislike about Squiz DXP?**

So far so good, i can't really say we experience anything negative.

**What problems is Squiz DXP solving and how is that benefiting you?**

We're trying to make the most out of a tool we haven't really looked into. So looking forward to optimise our internal search results through the various features offered

  ### 15. One the best search tools I have used

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul G. | Deputy Director - Marketing & User Experience, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2019

**What do you like best about Squiz DXP?**

Contextual and facets for navigation filtering

**What do you dislike about Squiz DXP?**

Lack of control of total experience of our website as reliance on support teams

**Recommendations to others considering Squiz DXP:**

Be clear on your requirements and experience target state

**What problems is Squiz DXP solving and how is that benefiting you?**

Course search experience

  ### 16. Talented, Friendly and Responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melony R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about Squiz DXP?**

The team is really a pleasure to work with. They are friendly and responsive and experts in their field. 

**What do you dislike about Squiz DXP?**

I wish all of my vendors were as capable and reliable as the team at Funnelback.

**Recommendations to others considering Squiz DXP:**

I wholeheartedly recommend the Funnelback team if you are looking for a great customized search experience, search analytics, and help to identify accessibility issues. Their team is very responsive and extremely friendly and supportive. They are on the cutting edge of search technology and constantly working to improve their product. They consistently ask for feedback about how they can make the product better for us, but more than that, they actually implement our ideas when feasible. The implementation costs are hefty for a small shop, but Funnelback was one of the best investments I have made for my campus to date.

**What problems is Squiz DXP solving and how is that benefiting you?**

They are helping us to provide an in-depth search experience for our users, a critical component for complex higher education communities. They also provide us with great analytic tools for monitoring what content users are looking for and creating better quality web content that is accessible for everyone. 

  ### 17. Funnelback: Dual Purpose Search and Accessibility Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara P. | Marketing and Digital Experience Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about Squiz DXP?**

It has all the flexibility to make our search results as robust and complex as what we want but has an easy-to-use "marketing-friendly" interface which makes it simple for our entire staff to manage search results and compliance issues.  The idea of search "Collections" has come in handy on multiple occasions.

**What do you dislike about Squiz DXP?**

As the product goes through iterations, we've found there are some releases which remove some of the functionality we've come to rely on. However, we've found that bringing the removed functionality to our Funnelback representative's attention has allowed them to bring that functionality back in the next release. 

I think the release and upgrade process could be communicated better in regards to when it is being released and what features/fixes come with each. Right now, we rely on our vendor partner to supply us with the information, nothing comes directly from Funnelback.

**Recommendations to others considering Squiz DXP:**

Evaluate the different areas of your institution (and third-party apps) you'd like to return results on. The concept of having multiple, separate collections and being able to unify them or display them uniquely in search results is very powerful.

**What problems is Squiz DXP solving and how is that benefiting you?**

Funnelback was first recommended to our institution as we had some OCR compliance issues. A partner of ours recommended it as it provided an easy-to-use interface which clearly indicated the areas we were not compliant and needed improvement. The accessibility monitoring is in and of itself worth it to purchase this product. 

We decided to also implement the search side of the software. Previously utilizing Sharepoint FastSearch, Funnelback is hands-down a superior platform - we didn't realize how cumbersome our search platform was until we saw Funnelback.

  ### 18. A rock solid solution to Content Management.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nahid H. | Operations Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2018

**What do you like best about Squiz DXP?**

Squiz were exceptionally good at building and launching our website. They understood our requirements and translated them into a realistic backlog. Where we hit areas of difference, we had professional and effective discussions to find suitable compromises. 

**What do you dislike about Squiz DXP?**

User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time.


**Recommendations to others considering Squiz DXP:**

Highly Recommended!

**What problems is Squiz DXP solving and how is that benefiting you?**

While working with Department of Primary Industries we integrated squiz to host all internet based services, including the intranet. We felt that this CMS addressed all of our requirements, heavily focused on standards, best practice, highly customizable distributed publishing while allowing for scale. I believe the platform is still being used today, now around 7 years later.


  ### 19. Have loved using Squiz Matrix for the past 11 years!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas H. | Webmaster, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2017

**What do you like best about Squiz DXP?**

The flexibility. If you can think of it, you can do it in Matrix. From building a JSON backend for our mobile apps to managing thousands of pages, Matrix can do it all.

**What do you dislike about Squiz DXP?**

The installation process has always been something for server admins to do. 

**What problems is Squiz DXP solving and how is that benefiting you?**

Allowing us to build our website very quickly while not having to worry about if what we want to do it possible. We continually benefit from the power of Matrix in our day to day work. 

  ### 20. Nice CMS tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankita J. | Community Manager, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2016

**What do you like best about Squiz DXP?**

Great yearly meetings on SDL items for both point of view customers and engineers (SDL Innovate). I like that it is likewise exceptionally adaptable and gives you the adaptability to deal with your consents. The engineer API gives noteworthy access to the hidden information structures. Squiz was the primary system I figured out how to use at this position and its a simple project to explore.

**What do you dislike about Squiz DXP?**

Squiz's methodology can amaze customers who've had involvement with different CMS. Developers who begin with Squiz need to alter their opinions to see how to make their answers with this CMF. There was a great deal of customize and information control connected with stacking new items into the framework. 

**What problems is Squiz DXP solving and how is that benefiting you?**

Squiz is utilizing the same database structure for a considerable length of time, not on the grounds that its an old structure, but rather on the grounds that the structure was exceptionally sensible from the begining of the venture. Mostly corporate B2C sites with light combinations to eCommerce and other outside frameworks. 

  ### 21. Enterprise Level CMS, Very flesible and customisable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric D. | Web manager, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2015

**What do you like best about Squiz DXP?**

SquizMatriix is powerful CMS with lots of features and flexibility. Love the ability to customise everything without touching code. Having multiple completely separate websites within one system and an ability to share content between them is great. It is a very stable CMS, we have been using it for over 9 years without any unscheduled downtime.

**What do you dislike about Squiz DXP?**

With latest versions it is becoming evident that there is less focus on open source and community and more focus on commercialization and professional development servies. If you don't have knowledge of CMS can get expensive in development. On a technical side as other reviewers noted can get slow if many editors logged in simultaneously, but then that is problem for most CMS products. Upgrades can get complex as well.

**Recommendations to others considering Squiz DXP:**

Get Squiz to do a demo. You can build fantastic websites on any product but, maintaining them in an easy fashion is what SquizMatrix excels in.

**What problems is Squiz DXP solving and how is that benefiting you?**

Having a very complex business with variety of external systems and multiple websites, SquizMatrix helps tie it all together and respond quickly (now that we have in-house knowledge) to changes.

  ### 22. Supported open-source provides the best of both worlds!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imogen L. | Digital Manager, Online Media, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2014

**What do you like best about Squiz DXP?**

Squiz provide a 'supported' open-source service which not only gives us the security of having someone to contact 24/7 if the site goes down but also comes with a community of users and developers to tap into for further help and enquiry. It supports multiple sites - we currently have 4 on the same instance, including an Intranet) and has an extensive range of features to improve your content management.

**What do you dislike about Squiz DXP?**

Squiz Matrix is a great CMS but without expert knowledge of the CMS it can be costly for development work.

**Recommendations to others considering Squiz DXP:**

Anyone considering implementing a CMS - contact Squiz for a demo. Being able to see how the product works in practice is as valuable as meeting the team who come with it.

**What problems is Squiz DXP solving and how is that benefiting you?**

Squiz Matrix has enabled us to streamline our web content management including being able to successfully divulge content editing around the organisation. Knowing the product well has also meant that we have been able to undertake in-house development with ease and reserve time with Squiz on a consultancy level.

  ### 23. Simple yet powerful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Guy S. | Head of Content, Public Policy, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2014

**What do you like best about Squiz DXP?**

The strongest suit for Squiz Matrix was the clear and simple user interface it provided, that gives confidence to non-expert users, while never seeming at all underpowered or limited in functionality. It does what so many other systems try and fail to do - do the complicated stuff for the technical people, while enabling simple stress-free editing for the basic user.

**What do you dislike about Squiz DXP?**

Nothing different to any other CMS - it can be slow to process at times, when there are a large number of people using it at the same time.

**Recommendations to others considering Squiz DXP:**

If you are looking for a tool that everyone in your organisation can engage with without fear, this is as good as it gets. As easy as Wordpress, and as powerful as Drupal. It's a real world solution with great support and extensibility. 

**What problems is Squiz DXP solving and how is that benefiting you?**

There were two core problems - a requirement for devolved content management, while enabling strong cross selling and systems integration. It successfully enabled both very well.

  ### 24. Extensive CMS, Fully customisable but can be time consuming

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew S. | Web Manager, Music, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2014

**What do you like best about Squiz DXP?**

Squiz is an enterprise CMS and it doesn't scrimp on features. If you talk to the Squiz team, nothing is out of scope and Squiz Matrix can be coupled with any type of CRM or document management platform out there. It comes with many features that other comparable CMS don't and I often find myself opting for Squiz Matrix when others don't come up to scratch.

**What do you dislike about Squiz DXP?**

Squiz Matrix (and it's predecessor MySource Matrix) are essentially open source platforms but they can't be compared to other open source platforms. There is less of a community developing for it and installation and server maintenance is a complicated business. With the advent of Squiz Matrix 5 they have dropped their open source tag so it can be expensive to opt for this platform now, which acts as a barrier to selecting Squiz Matrix unless you can have a long term investment.

**What problems is Squiz DXP solving and how is that benefiting you?**

The extensibility of using one platform for multiple systems and projects is great and must be exploited to fully utilise Squiz Matrix within an organisation. It could be used for publicly accessed systems, simple websites and intranets.

  ### 25. Tough start, but we're onto a good thing.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gareth P. | WEC Future Energy Leader, Oil & Energy, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2014

**What do you like best about Squiz DXP?**

The flexibility of the Squiz platform is great - it lets us do all sorts of things to develop in new and innovative ways. 

**What do you dislike about Squiz DXP?**

We had some teething trouble to start with due to the complex nature of our business. This was exacerbated by a high turnover of Squiz-client account managers. This has now been sorted out. 

**Recommendations to others considering Squiz DXP:**

Make sure that you know exactly what you need - Squiz will help you work out how to deliver it, but the clearer the initial instructions, the better. 

**What problems is Squiz DXP solving and how is that benefiting you?**

The need to develop complex solutions to many different elements of our business. We're able to surface content in ways that enable our users to see all the hidden gems we have to offer. We're able to control development of our online resources at the speed and in the manner we wish to do so.

  ### 26. Flexible and able to answer a wide range of business requirements. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2014

**What do you like best about Squiz DXP?**

It's flexibility for content management for different types of users and it's ability to link up to other online tools. 

**What do you dislike about Squiz DXP?**

Whilst Squiz provides a wide range of link ups to e-commerce providers, it takes quite a bit of work to upgrade or change this facility. I know that this is not unique to Squiz, but it would be great if this was a more standard process. 

**What problems is Squiz DXP solving and how is that benefiting you?**

We're solving a diverse range of online needs for a membership organisation - from corporate access to content, selling products, and linking to various databases. 

  ### 27. my review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2014

**What do you like best about Squiz DXP?**

It is easy to use. Support is wonderful. Nice people to work with

**What do you dislike about Squiz DXP?**

Sometimes the sales could be pushy but you are forgiven.

**Recommendations to others considering Squiz DXP:**

not applicable

**What problems is Squiz DXP solving and how is that benefiting you?**

Time to market articles. Speed is key



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## Squiz DXP Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Publishing**
- Automated Publishing
- Multi-language

**Agentic AI - Site Search**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Search Experience Management - Site Search**
- Query Suggestions
- Typo Tolerance
- Synonyms
- Natural Language
- Rankings
- Personalization

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting

**Design & Development**
- No-Code App Development
- Low-Code App Development
- Self-Service Capabilities

**Analytics**
- Personalization
- Content Performance

**Functionality - Site Search**
- Search Analytics
- Integrations
- Federated Search
- Multi-Language Support

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool

**Support**
- Customer Support

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Headless CMS**
- Cross-system Integration

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI - Site Search**
- Text Generation
- Text Summarization

## Top Squiz DXP Alternatives
  - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.1/5.0 (526 reviews)
  - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - 4.2/5.0 (648 reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - 4.4/5.0 (9,351 reviews)

