--- title: FoodStorm Reviews meta_title: 'FoodStorm Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how FoodStorm works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 30 scale: '5' date_modified: '2026-07-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # FoodStorm Reviews **Vendor:** Instacart **Category:** [Catering Software](https://www.g2.com/categories/catering) **Average Rating:** 4.5/5.0 **Total Reviews:** 30 ## About FoodStorm FoodStorm is the world's only built-for-grocery order ahead, meals and catering software. FoodStorm allows your customers to place orders online or in-store, centralizes your production and streamlines operations across multiple stores and departments. FoodStorm can power all your grocery use cases including holiday catering, made-to-order meals, deli pre-orders, custom cakes, everyday catering, coffee ordering and even floral! Get in touch today to learn what FoodStorm can do for you. ## FoodStorm Reviews ### 1. Massive fall from grace....best avoided **Rating:** 2.5/5.0 stars **Reviewed by:** Sam H. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about FoodStorm?** FoodStorm WAS an amazing piece of software with customer centric approach. They were genuinely game changers in their day. Sadly. since the takeover by Instacart there is no longer any account management, support is almost non-existant and the site is no longer PCI compliant. **What do you dislike about FoodStorm?** Lack of support and account management. Not PCI compliant. **Recommendations to others considering FoodStorm:** Try it out for a period before committing and try other software too. We took out time to test different options and FoodStorm came out way ahead of anything else we tried. **What problems is FoodStorm solving and how is that benefiting you?** FoodStorm previusly streamlined our operation, ordering, invoicing and much more. **Official Response from Melissa Brick:** > Hi Sam & thank you so much for your positive review. We appreciate you as a long-standing customer of FoodStorm and as always, if you need anything at all, please contact our dedicated Support Team :) ### 2. Amazing Staff Memeber - Jessica Chud **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about FoodStorm?** The fact that when we need support they will answer usually within the hour, the same day, even though they are in the are in a different country. Jump on call with you best customer service she provides **What do you dislike about FoodStorm?** At this point nothing they are very helpful **What problems is FoodStorm solving and how is that benefiting you?** our reports - to make it user friendy for the customer and also for our chefs ### 3. Flexible, Innovative and Customer Experience Focused **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about FoodStorm?** Easy, intutive user experience resulting in less need for customer support. The Foodstorm team is very responsive and fun to work with. **What do you dislike about FoodStorm?** Was hoping for Foodstorm to be integrated with Storefront Pro by now. **What problems is FoodStorm solving and how is that benefiting you?** Providing a way for customers to reserve holiday meals weeks in advance as well as order made-to-order items for same day pickup. ### 4. Sadly Cannot Recommend **Rating:** 1.5/5.0 stars **Reviewed by:** Denise M. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about FoodStorm?** -Ease of entering invoices -Automatic daily payments **What do you dislike about FoodStorm?** It is not accounting friendly. -You cannot credit an invoice. You have to create a separate credit invoice with a completely different number. It confuses the customers and does not reflect in the original invoice. -When a customer cancels an order that has already been paid for, it comes over as an expense that doesn't break down what the expense is for. It simply comes over as AR. However, the credit memo credits food, delivery, gratuity, etc. That causes an issue because we have a credit to the different income accounts, but the expense does not come over the same way. We have to delete the expense and create an invoice for the exact same things as the credit memo so that they properly offset each other. This costs us time and money (labor cost) to fix. -You cannot export a single invoice. It must be done by day, which can cause issues if you do not want to export everything on that particular day. -Exporting to QuickBooks takes an excessive amount of time (very slow). They claim this is a QB issue, but our previous software did not have this issue with QB. -Reports do not include a Sales Log with payment information. **What problems is FoodStorm solving and how is that benefiting you?** We requested assistance with the problems previously referenced, but we continue to be told that these issues are “not something we can look into at this stage” and “we don’t have an ETA”. At times we have just been told “this isn’t something we can do”. We’ve been requesting many of these items since last year so this is disappointing and is not benefitting us. **Official Response from Melissa Brick:** > Hi Denise, thank you for your review and feedback. Our team is happy to notify you that the export between Quickbooks and FoodStorm is now significantly faster, which you should see reflected, but please contact our Support Team if you still experience a lag when exporting. Our team is continually prioritizing customer requests, and will consider further improvements to our Quickbooks integration in the future. Thank you again for your review and feedback. ### 5. Helpful and thoughtful business representatives **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about FoodStorm?** The integrations with last mile delivery **What do you dislike about FoodStorm?** It is not embedded with either a branding or shopping apps **What problems is FoodStorm solving and how is that benefiting you?** Last mile delivery ### 6. Very user friendly; great for catering items **Rating:** 3.5/5.0 stars **Reviewed by:** Ellie S. | Director of Non Perishable Procurement, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about FoodStorm?** I really like how customizable everything is from the item side. I can change items, prices, add items, add pictures, in seconds. I also like the clean look of the layout of the web page and all the different functions we can do ourselves to add buttons, pages, and categories. I like being the one to manage the website instead of going back and forth with an outside company. The Orders page is also laid out very well. I love the calendar view and the way we can check on, edit and print the orders with the click of a button. I also like that whenever I find or see a problem, our customer success manager at FoodStorm is very responsive and will get the problem fixed, give me an answer ASAP, and will jump on a call or screenshare with me whenever I need. For stores our size (very small), this is a great option for integrated catering platform and easy to use website. **What do you dislike about FoodStorm?** While FoodStorm is great for catering trays and platters, some important grocery items are hard to add to the site, like by the pound items. Items that need modifiers, such as sIngle sandwiches or salads with toppings, or cakes with different flavors/colors/options, are also difficult although we have found ways to work around that. I've also found that ordering for a different recipient than the person placing the order online is somewhat confusing. Do-able, but not very clear in terms of the verbiage on the checkout page that I cannot change. Some customers are unwilling to give credit/debit card information to our deli and bakery staff when placing an order, and would prefer to check out through the register, which is difficult since all FoodStorm orders must have payment in FoodStorm. Our customers are unable to use EBT payments, only credit and debit, which has had some pushback from our customers and has resulted in us cancelling orders in the system, since they need to check out through the register. However, we are working on an integration with our front end system ECRS that will hopefully solve some of those payment issues. **What problems is FoodStorm solving and how is that benefiting you?** Having a centralized location for all of our orders has been very helpful. Each of our departments can log in and see all orders in real time, and those of us in management positions can see all orders from all 4 stores. We used to take all orders by hand, we only had them on paper, besides orders from our website that only lived in the departments emails. We are hoping that this centralized order list will be helpful with our Thanksgiving production as well. In the past we have used manual Excel sheets to track orders, which get messy. This is a more consistent and streamlined way to track history and production. And will be helpful for planning for next year! ### 7. FS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2021 **What do you like best about FoodStorm?** - Implement an email communication feature within the platform, similar to Tripleseat, so we don't need to use MS Outlook. - Display the grand total amount from the last two columns (total payment + balance) in the Custom Event Order Report. **What do you dislike about FoodStorm?** - Unable to create subtitles within the main group document titles without including the dollar amounts - Basic event reporting by segments capability might be added for free in the future **Recommendations to others considering FoodStorm:** YES! **What problems is FoodStorm solving and how is that benefiting you?** - Very detailed itemized menu items + link to prices, etc. - Very user-friendly dashboard as well - Everyone loves the system; it makes communication to the concerned department so efficient and transparent, and it is also cloud-based! **Official Response from Melissa Brick:** > Hi and thank you for your positive review! At FoodStorm we are always reviewing what reporting features would be most beneficial for our users, so we have taken your events report feedback onboard. In regards to the document titles, if this is a configuration issue, please contact our Support Team for assistance in getting this edited appropriately. ### 8. I don't want to remember life before FoodStorm **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole F. | Head Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about FoodStorm?** I love the entire system. Everything is so well thought out and functional. It helps you get into a daily rhythm and keeps those processes front of mind, so nothing critical is forgotten. It makes the catering operations so much easier, I honestly don't know how we managed it before FoodStorm. **What do you dislike about FoodStorm?** I don't dislike anything per se, but sometimes I would love more functionality to search for orders. If we could search by parameters other than client and company that would be very useful. I would like to be able to search by cost or item or something else and it can be frustrating that I can't do that....yet. I'm sure they will find a way! **Recommendations to others considering FoodStorm:** I can't recommend it enough. It will make your work a lot faster, more accurate & easier. The team are so helpful and nice, they are an absolute pleasure to work with! Also, love that they are big on education & development, the new webinars are so useful. **What problems is FoodStorm solving and how is that benefiting you?** The abandoned carts function give you a lot of insight into why people might not be following through with their order. So delving into that can help you make changes to delivery minimums or information on your website, that might be causing people issues. **Official Response from Melissa Brick:** > Hi Nicole and thank you so much for your glowing review! As always, we have passed your review and feedback on to our Development and Product Team. We appreciate you as a FoodStorm customer :) ### 9. Amazing program that delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy L. | Catering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2021 **What do you like best about FoodStorm?** The ease of foodstorm for admin and also for the client is phenomenal. **What do you dislike about FoodStorm?** I like it all. Would love to be able to generate end of day reports on mobile also for ease **Recommendations to others considering FoodStorm:** I absolutely recommend Foodstorm to anyone out there looking for a program that is so easy to use but so powerful in what it can do. It is so easy for a new client to set themselves up and start ordering with you. It is super easy to run all your reporting and to give you insights on where you're doing well and where you need improvement. It has been a game changer for our company and has streamlined all our processes and saved us a great deal of time. From menu creation ease to adding photos to placing orders to quoting and to production reports and end of day, it has it all. Amazing product and equally as amazing custome care. I highly recommend foodstorm especially to those in the food and catering industries. Your clients will love this and so will your staff. **What problems is FoodStorm solving and how is that benefiting you?** Effective quoting that looks professional. Ease for clients to place orders have freed my time up **Official Response from Melissa Brick:** > Hello Mandy and thank you for your review. I am happy to report you're in luck! We heard your feedback and have just released mobile functionality for ALL reports within FoodStorm, so you should now see this in your FoodStorm backend when accessing on a mobile device via a browser (not via the app just yet!). We are constantly working on improving our customers' experience with FoodStorm, so if you have any more feedback, please contact your dedicated Support Team. ### 10. Most Powerful Catering Program **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2021 **What do you like best about FoodStorm?** Foodstorm runs our entire business from shopping cart to deliveries. Without it we would struggle to do 120 functions a day. It saves us time and money while reducing mistakes and errors. We can enter order directly from a phone call and the system organises our entire kitchen with 8 sections. We highly recommend Foodstorm for anyone in the hospitality business. **What do you dislike about FoodStorm?** No system does everything, but this one does the most. **Recommendations to others considering FoodStorm:** If you are looking for catering, food manufacturing or food service software, make sure you try out Foodstorm. **What problems is FoodStorm solving and how is that benefiting you?** It automates our operation and saves time and money. **Official Response from Melissa Brick:** > Wow Andrew, thank you for your kind words & positive review! The FoodStorm team appreciates being such an integral part of your business's operations and takes pride in being your partner. As always, don't hesitate to contact our Support Team if we can help with anything at all. ### 11. From the first day we contacted Miranda at FoodStorm we have never had any issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about FoodStorm?** great product works really well for us. All staff are incredibly helpful, quick to respond, and if we need something specific built into our system, they will do their utmost to help. They were also very supportive during lockdown in NZ **What do you dislike about FoodStorm?** We are very happy with Foodstorm, and there is nothing we particularly dislike **What problems is FoodStorm solving and how is that benefiting you?** streamlining our catering ordering system **Official Response from Melissa Brick:** > Hello and thank you very much for your positive review. Our team loves to hear this feedback and if any issues arise, don't hesitate to contact Miranda or our Support Team :) ### 12. Great Integrative Catering Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about FoodStorm?** I love that changes are immediate and unlimited, meaning I can change things at the touch of a button and change it back if need be. Foodstorm is relatively easy to use and navigate, so it's not time-consuming or difficult to teach a new team member. The reports are detailed, and there are so many to choose from. They run free webinars, so you can learn even more about the system. Their support is good - they respond fast and are relatively easy to get ahold of. **What do you dislike about FoodStorm?** That it crops photos - I would like to be able to choose the size. There are features that I wish were included but just aren't - for example, you cannot make selecting an option at the end a mandatory selection if certain items are in your cart For the most part, it is good to use **Recommendations to others considering FoodStorm:** Definitely give it a go! It might be exactly what you need **What problems is FoodStorm solving and how is that benefiting you?** Being able to integrate the platform into our website so that customers don't have to be linked elsewhere to place their order **Official Response from Melissa Brick:** > Hello and thank you for your review. We take customer feedback seriously and I have passed on your comments about photo size options to our Development Team. But in regards to your mandatory selection when certain items are in your cart, this may be something our support Team could help with if you'd like to contact them for additional help. Overall, the FoodStorm Team is happy to hear the positive experience you and your business are having with our software! ### 13. Like the integrated package **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2021 **What do you like best about FoodStorm?** Integration of customer ordering and in-house placement linked through to all the operational reports we might need. Like the front page giving us an overview of key information. Abilit to selectively close of time periods when we are hitting capacity. **What do you dislike about FoodStorm?** Not too much. Would like ability to select customers for sales summary so we could leave out internal. Also find it a bit frustrating when the delivery time and person resets each time any change is made to an order. This makes it hard when we are making minor changes and our delivery schedule is impacted. **Recommendations to others considering FoodStorm:** If you are getting a lot of orders and want to have everything intergrated so you can see customers and orders and get all the production and delivery reports you might need this product is for you. **What problems is FoodStorm solving and how is that benefiting you?** On clear picture of the upcoming business that links to all the operational reports... this reduces the risk of errors. **Official Response from Melissa Brick:** > Hello and thank you for your review. We have passed on your feedback regarding expanded ability to filter sales reports by customers onto our Development Team. Regarding the delivery time and person resetting upon minor order changes, please contact our Support Team to help rectify this issue at your earliest convenience. ### 14. Very helpful and always quick to answer **Rating:** 5.0/5.0 stars **Reviewed by:** Michi S. | Gourmet clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2021 **What do you like best about FoodStorm?** I love that the team from foodstorm answers quickly **What do you dislike about FoodStorm?** I dislike how the order and packing slips show up **Recommendations to others considering FoodStorm:** It is a great way to handle catering **What problems is FoodStorm solving and how is that benefiting you?** We are solving our catering department and making it more efficient ### 15. Fantastic software, amazing service! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen G. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about FoodStorm?** Foodstorm does everything we need within our catering business. On a client level, online ordering and online payment is a breeze. More importantly though, the back end and reporting features help all the different departments within the business operate at ease. If there are any problems or queries they are quickly actioned by Miranda and Gage and the rest of the outstanding team of developers. **What do you dislike about FoodStorm?** I can not pinpoint any downsides to using Foodstorm **What problems is FoodStorm solving and how is that benefiting you?** We were quickly able to switch over to online ordering and able to update and add to our offering as we need to react to the market. Foodstorms helps automate a lot of our processes that used to be manual and this allows us to spend our time on developing other important parts of the business. **Official Response from Melissa Brick:** > Hello Stephen, Thank you for your 5 star review! Our sole focus is to empower caterers through our integrated software, so hearing your feedback on the backend & reporting features helping your different departments is music to our ears. As always, if you need any assistance, please don't hesitate to contact your dedicated Support Team. ### 16. Best Catering Software **Rating:** 5.0/5.0 stars **Reviewed by:** Kerry M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about FoodStorm?** Client communication Ability to make changes **What do you dislike about FoodStorm?** To be able to change the online form, but since this is a new feature, I'm sure this will come. **Recommendations to others considering FoodStorm:** It is simple to use but effective. They tailor it to your needs exactly. They are always ready and willing to make changes, help answer questions and help you achieve the program you need. **What problems is FoodStorm solving and how is that benefiting you?** Data capturing - getting information on who and what we sell the most Pricing - knowing our cost of sales and where best to buy our products **Official Response from Melissa Brick:** > Hello Kerry and thank you for the positive review. On your feedback about the ability to change the online form, if you are referring to the Online Quote Request form, I will pass on your request to our Development Team. If this is regarding something else, please contact our Support Team for additional help. And thank you for being a FoodStorm customer! ### 17. Foodstorm - Ordering made easy **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about FoodStorm?** The online ordering process works well for clients Advanced reporting features are really useful Foodstorm support is amazing **What do you dislike about FoodStorm?** It can take some time to get all the features set up the way you want Mobile experience lacks some of the desktop features Lacking integrations with CRM systems (e.g Hubspot) **Recommendations to others considering FoodStorm:** Spend plenty of time setting up items and reporting to ensure reports work for you well. **What problems is FoodStorm solving and how is that benefiting you?** It has sped up order processing and makes quoting quick easy. Templates speed up data entry and cut down on errors Custom reporting has improved kitchen productivity. **Official Response from Melissa Brick:** > Hi James and thank you for your review. Our team loves hearing all the ways FoodStorm helps streamline operations and help caterers such as yourself better connect and sell to their customers. We are also proud to announce we've recently released our newest integration with Zapier, meaning your request to connect FoodStorm to Hubspot is now capable! Please contact your dedicated Support Team for more information and to get this integration live. ### 18. Food Storm Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly R. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about FoodStorm?** The absolute ease of inputting orders and searching past orders **What do you dislike about FoodStorm?** The only issue i have had is some of my clients have an issue when trying to pay the 20% deposit for their events...some get it some don't **What problems is FoodStorm solving and how is that benefiting you?** When printing paper for the day it takes half the time then with Caterease and all info is on one page I am not searching for the order that needs printed **Official Response from Melissa Brick:** > Hi Kimberly, thank you for your review and feedback. Please contact our Support Team for help rectifying the 20% deposit issue your customers are having, as this shouldn't be happening. Otherwise, thank you for being a FoodStorm customer! ### 19. Calming the storm with Foodstorm. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about FoodStorm?** The ease of updating our shopping cart. No need to go through lengthy WordPress-style complicated sites. Report generating for production streamlines all parts of our kitchen section by section, making profitability achievable through time-saving on wages. We love being able to generate a detailed report of sales items by individual product rather than through an accountancy software package where the report is more based on income account. Foodstorm enables us to review and restructure our menu according to sales and profitability. The support we get from Foodstorm is second to none. No outsourcing of staff to overseas, so they are always available when needed. **What do you dislike about FoodStorm?** There is nothing that I find a disadvantage to using Foodstorm at this point in time. **What problems is FoodStorm solving and how is that benefiting you?** We have solved the problems of time taken to enter multiple invoices as customers can place their own orders online. Quotes can be generated seamlessly through Foodstrom rather than a long word document. Calculating definitive amounts of each product to be made across various customer demographs (catering, wholesale) **Official Response from Melissa Brick:** > Hello and thank you so much for your amazing review! Much of what you describe as "what you like best" are cornerstones of our software development strategy, so it is fantastic to read your review. Thank you for being a FoodStorm customer and if any feedback does arise, please contact your dedicated Support Team :) ### 20. Foodstorm has been the best thing to happen to our company in a long time. **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell B. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about FoodStorm?** The flexibility to make it work the way that our customers have come to be accustomed to. **What do you dislike about FoodStorm?** I can't think of anything I dislike about it. **What problems is FoodStorm solving and how is that benefiting you?** We are gaining a system that provides both the front end and backend for us and our customers to use. We are gaining a more robust e-commerce system. **Official Response from Melissa Brick:** > Hello Mitchell & thank you very much for the positive review. We love hearing how our customers and our customer's customers find true value in the FoodStorm product and usage. Please let your Support Team know if we can help you with anything, cheers. ### 21. Easy as pie! **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2021 **What do you like best about FoodStorm?** It's effortless and straightforward. I love that I can use it on the go (phone) **What do you dislike about FoodStorm?** Nothing as of yet. The app sometimes glitches on my phone, however that could be an Apple problem. **What problems is FoodStorm solving and how is that benefiting you?** Invoicing is a lot easier on this platform. I can do it from my phone, and it has helped a lot when we are out on events / on the road. **Official Response from Melissa Brick:** > Hi Olivia and thank you for the positive review. So happy to hear our mobile functionality works well for your on-the-go business. I will have our Development Team look into your feedback about the app glitching on mobile and see if this is something we can rectify ASAP. If you have any other feedback, don't hesitate to contact us. ### 22. FoodStorm has worked well for our business and we felt well supported during onboarding process. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about FoodStorm?** Easy platform to manage, prompt support, solid reporting capabilities. **What do you dislike about FoodStorm?** Backend UX could be a bit easier to navigate. **What problems is FoodStorm solving and how is that benefiting you?** Easier to invoice customers and collect payment. ### 23. Food Storm Review **Rating:** 5.0/5.0 stars **Reviewed by:** Russell M. | Catering Director, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about FoodStorm?** Online ordering platform, detailed report **What do you dislike about FoodStorm?** There is nothing I dislike about Food Storm **Recommendations to others considering FoodStorm:** Get it. It is well worth the investment and will make grow your sales and relieve stress. The product is amazing **What problems is FoodStorm solving and how is that benefiting you?** Order accuracy and clear reporting **Official Response from Melissa Brick:** > Hi Russell, thank you for your positive review! We love knowing FoodStorm helps your sales go up, while your stress goes down. Thanks for being a FoodStorm advocate :) ### 24. Fantastic software for online set menu catering **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2021 **What do you like best about FoodStorm?** Great customer service and simple self updates to website. Great interaction between foodstorm and accounting software for online orders **What do you dislike about FoodStorm?** Description box too small to upload complete menus **What problems is FoodStorm solving and how is that benefiting you?** Long term clients can log on and place orders, saving both parties time and $$ **Official Response from Melissa Brick:** > Hello, thank you for your positive review. We love hearing customers being supported by our Customer Success Team and the ease of website updates made by users. I have passed on your feedback regarding the description box size to our Product Team, thank you for the information. ### 25. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie W. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about FoodStorm?** Functionality Diversity of Features Easy to use **What do you dislike about FoodStorm?** It can be a bit clunky to get to grips with, but the training and helpfulness of the team does a great deal to overcome this barrier **What problems is FoodStorm solving and how is that benefiting you?** Ultimate customisation/ functionality for our customers **Official Response from Melissa Brick:** > Hi Ellie, we appreciate your positive review. Intuitive design and breadth of functionality are 2 pillars of our software development strategy, so we love to hear customers rave about them! If you require any additional help with your training or set up, please don't hesitate to contact our dedicated Support Team. ### 26. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2021 **What do you like best about FoodStorm?** Reporting Excellent Customer experience. Easy to use **What do you dislike about FoodStorm?** I think their isn't any downside of using foodstorm **Recommendations to others considering FoodStorm:** One stop shop if you are looking for something user friendly provide accuarte reports and very clear order instructions **What problems is FoodStorm solving and how is that benefiting you?** We need the sales by category, kitchen ordering reports it covers everything **Official Response from Melissa Brick:** > Hello & thank you for your review! At FoodStorm we focus on creating a software that is easy to use, yet powerful in it's ability, so we love hearing that echoed back by users. If you have any questions, don't hesitate to contact your dedicated Support Team. ### 27. Reliable and use friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2021 **What do you like best about FoodStorm?** User friendly, especially for new employees **What do you dislike about FoodStorm?** I prefer more KPI features for reporting **What problems is FoodStorm solving and how is that benefiting you?** Reliable and doesn't often go down. Customers able to put through orders consistently compared to other platforms. **Official Response from Melissa Brick:** > Hello, Thank you for your review! At FoodStorm we've built our software to ensure intuitive & easy use for all customers, so we are very glad to hear you & your team are benefiting from that. Our development team has been notified of your KPI reporting features request, thank you for the feedback. If you have any issues, please contact your dedicated Support Team. ### 28. Always been happy with the support system. Miranda is just amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2021 **What do you like best about FoodStorm?** Its works well for catering deliverable operations. The support system is amazing. **What do you dislike about FoodStorm?** It does not have the ability to route delivery sequences. **What problems is FoodStorm solving and how is that benefiting you?** A smoother ordering platform and CRM managment **Official Response from Melissa Brick:** > Hi & thank you for your review! The FoodStorm is delighted to hear your positive experience with not just our software, but our Support Team as well! We take customer feedback seriously & will be passing on the delivery routing feature request to our Development Team. Please contact us if you need anything :) ### 29. Great portal experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2021 **What do you like best about FoodStorm?** Variety of reports and user friendly interface **What do you dislike about FoodStorm?** Doesn't integrate with our reporting system Oracle **What problems is FoodStorm solving and how is that benefiting you?** I'm using foodstorm to do month-end analysis of sales and reconciliations. **Official Response from Melissa Brick:** > Hello, thank you for your review. We appreciate your feedback and our Development Team has been notified of your request for a more robust Oracle suite integration. If you are referring to Oracle Financials, we do indeed integrate with that program, so please get in touch with our Support Team to set up at your convenience :) ### 30. Great Software for Caterers who are looking to expand **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2018 **What do you like best about FoodStorm?** It makes catering orders easier to process and keep track of. The diverse options they offer on-site catering, corporate catering, as well as event catering. Their range of options, make it easier for the customer to identify what kind of service they are providing and proceed to identify their business with what foodstorm offers. **What do you dislike about FoodStorm?** It needs better promotion. I only heard about this software through a friend who works for Google and proceeded to refer to our business. **What problems is FoodStorm solving and how is that benefiting you?** Easier to connect with existing caterers who provide their services through foodstorm **Official Response from Melissa Brick:** > Hello & thank you for your review. We pride ourselves on being an all-in-one catering management software solution for caterers of all shapes & sizes, so we love hearing how you've been delighted by our breadth of offerings & ease of usage! Our team is growing & with that we are focusing on getting the word out around the world on how FoodStorm can help grow caterers' businesses, so thank you for the encouragement :) ## FoodStorm Discussions - [What is FoodStorm used for?](https://www.g2.com/discussions/what-is-foodstorm-used-for) - 1 comment - [View FoodStorm pricing details and edition comparison](https://www.g2.com/products/foodstorm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+17%3A19%3A08+-0500&secure%5Bsession_id%5D=7ebe8809-06fb-45d4-b571-30201bb8a89f&secure%5Btoken%5D=0f071d046bae5e38fce9af0dc72042eee5b5fd2da4251841cdb586257a201568&format=llm_user) ## Top FoodStorm Alternatives - [caterease](https://www.g2.com/products/caterease/reviews) - 3.5/5.0 (42 reviews) - [Total Party Planner](https://www.g2.com/products/total-party-planner/reviews) - 4.5/5.0 (37 reviews) - [Curate](https://www.g2.com/products/curate/reviews) - 4.8/5.0 (37 reviews)