--- title: Spoonfed Reviews meta_title: 'Spoonfed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Spoonfed works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Spoonfed Reviews **Vendor:** Aptus Systems **Category:** [Catering Software](https://www.g2.com/categories/catering) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About Spoonfed Innovative, Intuitive, Indispensable… Spoonfed ‘s intuitive, cloud-based, food order management solution for meetings, conferences and events is now the preferred catering software solution for the largest global, regional food service management operators as well as independent caterers and QSRs. Highly adaptable to multi-location, commissary based and multi-vendor market business use-cases, Spoonfed’s B2B catering software platform continues to be deployed across all sectors in the hospitality industry. Catering teams turn to Spoonfed to help maximise efficiencies and capitalise on incremental business catering revenue opportunities - by automating processes and the transfer of information, you'll exceed customers' expectations and have more time to grow your business. Modules cover customer online ordering, back office order management, production lists, delivery planning, invoicing, menu creation, reporting - end to end!! Spoonfed is part of 365 Retail Markets Inc., global leaders in unattended retail for the food service sector. The multiple solutions now in the portfolio offer significant efficiencies of operation in the technology focused workplace environment. ## Spoonfed Reviews ### 1. Great Customer service and operating platform **Rating:** 4.0/5.0 stars **Reviewed by:** Merle T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Spoonfed?** Customer service is fantastic and helpful **What do you dislike about Spoonfed?** Would love if they had an order by zip code option **What problems is Spoonfed solving and how is that benefiting you?** We have added online ordering and are hoping to realize more sales ### 2. Spoonfed review **Rating:** 3.5/5.0 stars **Reviewed by:** Michael F. | Hospitality Professional, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Spoonfed?** The customer service this group provides **What do you dislike about Spoonfed?** There doesn’t appear to be a sense of urgency with staff. **What problems is Spoonfed solving and how is that benefiting you?** Spoonfed allows for me to focus more on other aspects of my events. I know I can trust them to get their part done. ### 3. Easy way to order for your clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2019 **What do you like best about Spoonfed?** Allows your clients to order what they want without having to go through your employees. **What do you dislike about Spoonfed?** There's nothing specific that I can think of. **What problems is Spoonfed solving and how is that benefiting you?** Eliminating mistakes in ordering by allowing customers to order for themselves ### 4. Spoonfed allows risks to be minimal when ordering **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Spoonfed?** That the clients have full control over orders. **What do you dislike about Spoonfed?** I have not have any issues thus far utilizing spoonfed in my office. **What problems is Spoonfed solving and how is that benefiting you?** The issues of miscommunication between caterer and client ## Spoonfed Discussions - [What is Spoonfed used for?](https://www.g2.com/discussions/what-is-spoonfed-used-for) - [View Spoonfed pricing details and edition comparison](https://www.g2.com/products/spoonfed/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A46%3A22+-0500&secure%5Bsession_id%5D=187da428-2791-4f9b-9e6f-87a69205f0a7&secure%5Btoken%5D=0e1fd7fb670769f52ef4a9dd9b5826b0117ac091504069ecbce1223cbdd8b0d9&format=llm_user) ## Spoonfed Features **Additional Functionality** - Data Import/Export - Real-Time Updates - CRM - Kitchen/Menu Management - Customer Database - Order Management - Electronic Signature - Contract/License Management - Automated Scheduling - Sales Reports - Event Scheduling - API - Loyalty Program - Booking Management - Reporting & Statistics - Cost Management - Delivery Tracking - Contact Management - Customizable Reports - Proposal Generation - Billing & Invoicing - Event Management - Quotes/Estimates - Contact Database - Event Calendar - Third-Party Integrations - Multi-Location - Customizable Branding - For Catering Businesses - Room Booking - Mobile App - Invoice Management - Facility Management - Supplier Management - Interactive Reports - Communication Management - Real-Time Data - Waitstaff Management - Banquet Management - Inventory Management - Recipe Management - Recurring Orders - Electronic Payments - Document Management - Alerts/Notifications - Calendar Management - Real-Time Reporting - Reminders - Payment Processing - Self Service Portal - Accounting Integration - Generative AI - Email Marketing - AI Copilot - Calendar Sync - Order Tracking - Historical Reporting - Online Ordering ## Top Spoonfed Alternatives - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (412 reviews) - [CaterTrax](https://www.g2.com/products/catertrax/reviews) - 4.5/5.0 (17 reviews) - [caterease](https://www.g2.com/products/caterease/reviews) - 3.5/5.0 (42 reviews)