Nothing, In business you pay for services, not for nothing. Sortlist ask you to pay fo opportunity that was a mistake, Client required different services that you are providing and Sortlist is matching you both, you have a meeting on which it is becoming clear that Client is looking for something else, meeting lasted 5 minutes and Sortlist charge you 500 $ Review collected by and hosted on G2.com.
I need to pay 560 $ for an ooportunity I accepted but we did not have a meeting, they charge you even if you did not speak to prospect.
When I contacted support they gave me instructions how to refund it but it did not work, I did not have a menu like they described so I could not do that, then support did not reply or did not understand my question- replying with general answer.
Then finally someone is replying and saying that its too late for a refund because it has been already 60 days.
I had this situation twice.
Someone know where I can report it to authorities? They charge for nothing!
Sortlist said already twice I won't be charged but I am still getting notification that they wanted to charge me. I had empty card because they want to charge me all the time.
I am appalled by the quality of customer service that gave me wrong information regarding how to request a refund. Review collected by and hosted on G2.com.
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