--- title: UpCity Reviews meta_title: 'UpCity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how UpCity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 54 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

UpCity Reviews & Product Details

Pricing

Pricing provided by UpCity.

Basic

$150.00
Per User Per Month

User Insights

Average based on 54 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

UpCity Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is UpCity, and what problem is it built to solve?

UpCity is a platform where businesses can find, review, and connect with B2B service providers. It also helps service providers manage their online reputation and increase their visibility to potential clients.

What languages does UpCity support?

UpCity supports 1 language: English.

What company sizes and industries is UpCity the best fit for?

UpCity’s strongest fit in the reviewer-reported data is small businesses, with mid-market organizations also represented. Marketing and advertising is the clearest industry cluster, alongside IT and internet-related businesses.
  • Company size — Small business: The most represented segment among positive reviewers.
  • Company size — Mid-market: Also represented among positive reviewers.
  • Industry — Marketing and advertising: The most prominent industry group.
  • Industry — IT and internet: Both areas appear among the represented industries.

How long does it take to implement UpCity across a team?

UpCity can be quick to get started: under a day is the most commonly reported time to go live, while some teams report taking longer.
Time to go live Relative frequency
Less than 1 day Most commonly reported
Less than 1 month Also reported
1–3 months Reported less often

What customer support options does UpCity provide, and how do users find the overall support experience?

The support experience is mixed. Users describe responsive, helpful staff and hands-on guidance, while others have encountered poor service or difficulty getting issues resolved.

UpCity Reviews (54)

Reviews

UpCity Reviews (54)

4.4
54 reviews

What do users say?

Generated using AI from real user reviews
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Skip C.
SC
Skip C.
Small-Business (50 or fewer emp.)
"Excellent Directory Service!!"
5/5
What do you like best about UpCity?

Customer Service, Excellency Awards, Badges, Customer Reviews, Leads, SEO and more! Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I dislike the fact that there is nothing to dislike about UpCity!! Haha Review collected by and hosted on G2.com.

RO
Rob O.
Small-Business (50 or fewer emp.)
"Not Useful"
0.5/5
What do you like best about UpCity?

OnBoarding was simple and encouraging. The potential Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Poor customer service No business leads generated by service Promises and no delivery Annual contract Pricey Review collected by and hosted on G2.com.

Alex L.
AL
Alex L.
Founder
Small-Business (50 or fewer emp.)
"Amazing platform for sharing quality reviews"
5/5
What do you like best about UpCity?

I like the dashboard interface as a partner, as I can see more metrics about my website and its greater performance online. I like how easy and streamlined the review process is. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I dislike that they're not as accommodating to someone with a Wix website and have no plans to figure out how to incorporate their features to embed successfully on a Wix website. Hopefully in the future, things may change. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Originally submitted 4/1/2021
"No Leads from UpCity"
2.5/5
What do you like best about UpCity?

Upcity has a quality onboarding process for new customers Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Upcity has a quality onboarding process for new customers Review collected by and hosted on G2.com.

Jordan S.
JS
Jordan S.
Sr. SEO Manager
Small-Business (50 or fewer emp.)
"The Easiest Way to Find a Marketing Partner"
5/5
What do you like best about UpCity?

We recently used UpCity to find a PPC consultant for our business. It was easy to compare and contrast different agencies based on whatever criteria we wanted (reviews, location, or their own UpCity rating). Seeing the budget information, industries in which each agency specializes, and other specific information gave us a better sense of who each company was than simply looking at a Google My Business profile or someone's website. In other words, UpCity made the process of finding a marketing partner fast and easy. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Not all agencies have the same amount of information filled out on their profile, so sometimes comparing isn't as easy as you'd like. Review collected by and hosted on G2.com.

Verified User in Graphic Design
AG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Exceptional tool to build qualified leads to your website."
5/5
What do you like best about UpCity?

It helps bring Qualified leads to our website that are looking for the services we provide our clients. It has really helped us screen out so many tire kickers and helps generate leads aligned with what we provide. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

No other way around it. However, I never like pay-to-play programs; something about it makes me feel it is less authentic. Review collected by and hosted on G2.com.

DW
Daniel W.
Sr. Marketing Manager
Mid-Market (51-1000 emp.)
"World-Class Partner"
5/5
What do you like best about UpCity?

We've worked with UpCity for several years now, and they've been an excellent partner! Their staff is great to work with, and their services have helped to grow our company. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Nothing that we dislike. They have been excellent to work with. Review collected by and hosted on G2.com.

Stuart S.
SS
Stuart S.
CEO / Senior Producer
Small-Business (50 or fewer emp.)
Originally submitted 5/31/2021
"Great Review Service"
5/5
What do you like best about UpCity?

Upcity has allowed my business to get reviews from our clients easily and has made it so that new clients searching on listing sites can check us out and decide to work with us based on our reviews and our ranking. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

The only thing is the cost. It can be a bit costly. Review collected by and hosted on G2.com.

Victoria S.
VS
Victoria S.
Marketing and Brand Manager
Mid-Market (51-1000 emp.)
"Great service and results"
4.5/5
What do you like best about UpCity?

Their staff offers great customer service and responds quickly to requests. Their service delivers some of the best results. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Their setup doesn't help businesses enter new geographical markets, but great for where already established. Review collected by and hosted on G2.com.

Matthew P.
MP
Matthew P.
Director of Business Development
Mid-Market (51-1000 emp.)
"Upcity is a winning platform for agencies!"
5/5
What do you like best about UpCity?

Upcity has tons of categories that make it easy to choose where your company fits in best. It is easy to set up and maintain, and their team is always available to assist or answer any questions. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I haven't had any issues with the platform. The positions are based on reviews and few other factors which makes it fair game! Review collected by and hosted on G2.com.

Questions about UpCity? Ask real users or explore answers from the community

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GU
Guest User

What is UpCity used for?

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Pricing Options

Pricing provided by UpCity.

Basic

$150.00
Per User Per Month
UpCity Comparisons
UpCity Features
Link Building
Keyword Research
SERP Rank Tracking