SolarWinds Observability Features

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Restrict the kiosk's functionality to a single or set of pre-approved applications with limited user access to specific features

Track status, assign actions, and control access to systems for devices within the organization

Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Install software updates and bug fixes remotely

Create, manage and track all task activities and progression

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Manage and control the security aspects of an organization's digital assets, resources, and operations

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Ability to handle large datasets

Create, manage, and track policies and procedures within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Manage assets throughout their lifecycle to optimize profit

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track and manage inventory levels to maintain proper supply

Allows businesses to manage the software installed on their devices.

Manage the processes involved when making the application ready for use

Alert over email, text, phone call, or more to multiple parties.

Sets a standard performance baseline by which to compare live network activity.

Charts or graphs live and historical network performance for quick status checking and analysis.

Gives insights into which specific network paths are performing suboptimally.

Receive data and information in real time

Review data from past periods to reveal recurring tendencies

Integrates with a variety of IT systems.

Automatically alerts necessary parties via email, text, or call when issues are identified.

Generate sreports and dashboards highlighting trends and key metrics around issues and issue resolution.

Consolidate IT systems monitoring overviews to a single pane for quick insights.

Offer pre-built and custom reporting and dashboards for quick insights into system states.

Set expected baselines for system functions.

Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors.

Automate how physical and virtual devices are configured, handled, tested, deployed, and operated inside a network.

Record and analyze the traffic on network.

Ensure that only certain users have access to a system.

Analyze network data to identify trends and patterns.

Infrom user of upgrades and repairs to network resources.

Set up and configure network resources to make them accessible for authorized users, devices and servers

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Collects and curates data insight about the performance and health of a company's system.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Ability to project spend based on contracts, usage trends, and predicted growth.

Allows user to track log trends.

Analyze both metric and event data on the same platform regardless of source or structure

Search your logs for troubleshooting and open-ended exploration of your data

Create alerts based on search patterns, thresholds for specific log metrics, or other conditions

See your data, in real time, streaming into the system from multiple data sources

Receive data and information in real time

Allows users to search logs for troubleshooting and open-ended exploration of data.

Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Allows users to track log trends.

Integrates all IT service support functions for consistency and accuracy.

Managing inventories and tracking changes to hardware and software configurations

Track and document all activities across devices, networks, and other systems

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Identify component attributes like servers, hardware, software, and manage relationships across all services

Create, manage and track all task activities and progression

Track and organize the number of licenses available to the organization

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Set and monitor service level agreements to ensure timely response and resolution

Manage and track all disruptions and incidents

Provide outage alerts in the event of service interruptions.

Provides a full audit trail of changes made to the DDI environment and generates reports for compliance.

Monitors performance and traffic patterns of network devices and business services on-premise or in the cloud

Ensures that network configurations comply with regulatory standards and internal policies.

Schedule multiple configurations of a job.

Automates device configuration maintenance.

Adds, deletes, and updates DNS host records.

Adds, deletes, and updates DHCP ranges for devices with dynamic IP addresses.

Compatible with both physical and virtual appliances.

Ensures error-free configurations and maintenance of IP records through a single pane of glass view.

Provides full integration of DNS and DHCP services with the organization's IPAM solution tool.

Supports the automation requirements of networks of varying sizes.

Maintains an up-to-date inventory of network devices and their configurations.

Access full features of the plaform from a mobile device.

Eases cross-departmental communication.

Allows creation of workflows using scripting languages.

Generates alerts for whenever a website goes down, experiences an error, makes a major change, or other events.

Monitor multiple websites at once, organizing them with dashboards.

Generate reports manually or automatically about website performance.

Alert over email, text, phone call, and more to multiple parties.

Isolate geographic locations where website functionality is best and worst.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Monitor or audit historical and current transactions to analyze customer account activities

Monitor networks, websites, or other assets across multiple locations

Active monitoring of systems, applications, or networks

Ensure SSL certifications are active

Track the availability time for a designated network or website over a given period of time

Monitors database functionality to verify baselines are maintained or exceeded.

Sends alerts via email, text, phone, and more when an incident or issue occcurs.

Captures logs for all database functions to garner greater information around issues or failures.

Monitors database query time for unusual execution times

Manually and/or automatically generates reports covering database performance

Follows database monitoring live information through graphical dashboards

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Active monitoring of systems, applications, or networks

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Active reporting of data and metrics

Track the availability time for a designated network or website over a given period of time

Monitor or audit historical and current transactions to analyze customer account activities

Receive data and information in real time

Continuously monitors network performance across the entire span of a network.

Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.

Suggests potential remedies or improvements to slowdowns, errors, or failures.

Provides monitoring capabilities for multiple networks at once.

Provides monitoring capabilities for multiple networks at once.

Constantly monitors activity related to user behavior and compares activity to benchmarked patterns.

Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.

Provides features to allow scaling for large organizations.

Utilizes artificial intelligence to analyze big data.

Utilizes machine learning to analyze big data.

Monitors logs and activities from a wide range of IT systems.

Gather metrics to assess the performance of IT infrastructure and network in real-time

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks.

Generate real-time high-level and/or in-depth analytics regarding monitored systems activity.

Generate insights into IT systems utilizing event metrics, logging, traces, and metadata.

Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors.

Analyze the performance of Databases

Provides dynamic end-to-end maps of every single transaction.

Automatically adjusts resources base on application usage.

Monitors cloud microservices, containers, kubernetes, and other cloud native software.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.

Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Allow administrators to gain valuable insights related to end-user behavior.

Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.

Provides tools to track and measure application or website performance.

Track problems and manage resolutions related to end-user experience issues.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Captures and analyzes each transaction by users of a website or application in real time.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Identifies potential network security risks, vulnerabilities, and compliance impacts.

Allows for deep examination into network-connected devices, policies, and protocols.

Provides visual displays network connections, services, and endpoints.

Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.

Documents suspicious activity within a network and provide analysis of potential threats or vulnerabilities.

Provides a centralized console for administration tasks and unified control.

Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.

Monitors configuration rule sets and policy enforcement measures and document changes to maintain compliance.

Tools to track and implement required network policy changes.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Monitors performance and statistics related to memory, caches and connections.

Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Constantly monitors system to detect anomalies in real time.

Monitor or audit historical and current transactions to analyze customer account activities

Use AI to generate content in the form of text, images, videos, etc.

Analyze the performance of containers

Optimizes resource allocation.

Consistently monitors processes for applications and IT infrastructure to detect anomalies in real-time.

Monitor the performance of network resources, such as switches, routers, and servers.

Automatically discover network assets.

Build map of network resources based on dependencies and connections.

Track and report on everything that happens within the system or network

Track and visualize the location of incidents

Track the management and flow of data throughout the organization

Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow

Mapping model based on the geographic location of users

Mapping model in which the network map is organized and visualized as a tree-like structure

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Actively monitor status of work stations either on-premise or remote.

Allows users to track and control cloud spend across cloud services and providers.

Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.

Facilitates unified planning and administration of IP address spaces, brings down infrastructure support costs, increases the accuracy of the organization’s IP address inventory, and optimizes DNS and DHCP service availability

Provides management capabilities for a multitude of IP addresses and multiple tenants in a single deployment

Reduces time spent remedying issues manually. Resolves common network security incidents quickly.

Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.

Information on each incident is stored in databases for user reference and analytics.

Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.

Produces reports detailing trends and vulnerabilities related to their network and infrastructure.

Directly identifies, or increases identification speed for, root causes for IT system issues.

Proactively identifies trends on IT systems that could lead to failures or errors.

Provides paths, suggestions, or other general assistance towards issue resolution.

Directly identifies, or increases identification speed for, root causes for container issues.

Provides paths, suggestions, or other general assistance towards issue resolution.

Proactively identifies trends on container systems that could lead to failures or errors.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner.

Creates reports outlining performance and other relevant metrics.

Presents information and analytics in a digestible, intuitive, and visually appealing way.

Clearly notifies users with relevant information and anomalies in a timely manner.

Creates reports outlining log activity and relevant metrics.

Allows users to track and control resource allocation across multiple devices.

Sets a standard performance baseline by which to compare live hardware metrics.

Constantly monitors hardware to detect anomalies in real time.

Sets a standard performance baseline by which to compare log activity.

Constantly monitors logs to detect anomalies in real time.

Monitor service demand and performance to plan for adequate resources that meet business needs

Sets a standard performance baseline by which to compare live server activity.

Ability of the monitoring software to immediately alert the user in case of any issue.

Deploys remedial actions proactively. If this measure fails, then the user is alerted.

Use AI to generate content in the form of text, images, videos, etc.

A record of all activities within the system, including user access, changes made, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify and respond to unexpected problems or failures (ie. "negative events")

Set and monitor service level agreements to ensure timely response and resolution

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage and track all disruptions and incidents

Install software updates and bug fixes remotely

Track and manage adherence to policies for any service, product, process, or supplier

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Track and manage inventory levels to maintain proper supply

Create, manage, and track policies and procedures within an organization

Monitor performance details involving CPU/memory utilization

Tracks and makes accessible data on the health of servers and other network components.

Analyze and gain insights into data in real-time

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Ability to oversee and optimize the operations of a mail server

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Manage assets throughout their lifecycle to optimize profit

Create, design and manage workflows for repetitive tasks

Manage and store data in a database

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Track and manage virtual machines (VMs) running on physical host machines

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze the performance of Databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Notifications that are delivered to users as soon as an event occurs

Track the availability time for a designated network or website over a given period of time

Alter the layout and content of dashboards

Collect and analyze traffic data about website visitors

Active reporting of data and metrics

Notifying as a warning or reminder of a potential or imminent hazard

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically collect logs from all your services, applications, and platforms

See log data in context with automated tagging and correlation

Mix and match data from apps, hosts, containers, services, networks, and more

Visualize log data on dashboards

Drill down and explore data to discover new insights

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alter the layout and content of dashboards

Review data from past periods to reveal recurring tendencies and predict future performance

Graphical representation of data

Supports public, hybrid and private cloud environments.

Software can scale as the enterprises adds more servers to their portfolio virtually.

Alerts over email, text, phone call, or more to multiple parties.

Gives alerts when incidents arise.

Notify user when network related error arise.

Supports cloud and LAN, including hybrid infrastructure

Provide API and custom sensors for easy integration.

Addition of necessary external data, applications, tools, or features

Supports common databases such as MySQL and Oracle

Use AI to generate content in the form of text, images, videos, etc.

Manages and tracks any change made to network settings.

Controls access to automation features based on user roles and permissions.

Monitors network performance and triggers alerts for anomalies.

Ensure data is stored and searchable

Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.

Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.

Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.

Measure the actual bandwidth available on a local network (LAN or WiFi)

Monitor the IP addresses of the incoming traffic

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Monitor networks, websites, or other assets across multiple locations

Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.

Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.

Ensures all monitored network data is securely encrypted both in transit and at rest.

Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.

Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.

Set and monitor service level agreements to ensure timely response and resolution

Manage assets throughout their lifecycle to optimize profit

Track, manage and store the applications of potential future members, customers or candidates

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage and store data in a database

Track and manage schedules and meetings via an integrated calendar

Create, design and manage workflows for repetitive tasks

Track and manage adherence to policies for any service, product, process, or supplier

Track and manage inventory levels to maintain proper supply

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Set and monitor service level agreements to ensure timely response and resolution

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Monitor and manage resource utilization for network infrastructure

Install software updates and bug fixes remotely

Automates routine network monitoring tasks, reducing operational overhead and human error.

Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.

Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.

Ingests and processes multiple telemetry types, such as logs, metrics, and traces.

Supports ingestion and standardization of observability data via OpenTelemetry protocol.

Displays relationships between services to visualize system dependencies.

Provides a consolidated view of system-wide telemetry in a single dashboard.

Allows users to explore and visualize distributed traces and span relationships.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Correlates logs, metrics, and traces to surface performance patterns and root causes.

Identifies likely causes of issues using system insights and correlation logic.

Automatically alerts users to anomalies or critical events using contextual data.

Provides observability into containerized workloads and Kubernetes clusters.

Enables observability across public cloud, private cloud, and on-prem environments.

Active monitoring of systems, applications, or networks

Tracks and makes accessible data on the health of servers and other network components.

Analyze the performance of containers

Track and report on everything that happens within the system or network

Use AI to generate content in the form of text, images, videos, etc.

Uses machine learning to detect unusual behavior across telemetry data.

Set up connections to third-party platforms to improve business processes

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Integrates with Active Directory

Set up connections to third-party platforms to improve business processes

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Set up connections to third-party platforms to improve business processes

System that monitors network traffic to prevent malicious activity.

Identify and alert about security breaches by third parties

Set up connections to third-party platforms to improve business processes

Set up connections to third-party platforms to improve business processes

Set up connections to third-party platforms to improve business processes

Determine and plan production capacity based on changing demands

Set up connections to third-party platforms to improve business processes

Determine and plan production capacity based on changing demands

Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.

Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Identify and analyse the reasons behind accidents

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Identify and respond to security threats to developed applications

View and track pertinent metrics to find patterns and gain insights from data

Collect, process and structure data from multiple sources for further analysis

Manage and track all disruptions and incidents

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Automatically identify unusual behavior

Interact with data visualization elements, such as charts and graphs, to drill down into data

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Securely stores data to prevent data loss or breaches

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Use AI to generate content in the form of text, images, videos, etc.

Identify component attributes like servers, hardware, software, and manage relationships across all services

Application programming interface that allows for integration with other systems/databases

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Monitor service demand and performance to plan for adequate resources that meet business needs

Access client's system information, including hardware and software configuration, to perform diagnostics

Track and manage task relationships and dependencies

Take actions to troubleshoot issues for networks, devices, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Predict future data based on historical data sets

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Notifications that are delivered to users as soon as an event occurs

Track, manage and store the applications of potential future members, customers or candidates

Manage and store data in a database

Track, monitor and analyse information pertaining to specific applications

Operate multiple applications in a shared environment

View and analyze individual requests received by a database

Organize and manage the accomplishments and development of employees or performance of applications or systems

Define levels of authorization for access to specific files or systems

Track and manage adherence to policies for any service, product, process, or supplier

Review data from past periods to reveal recurring tendencies

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

A chronological record of actions or occurrences within a network, software, or process

Creation and customization of dashboards

Automatically identify systems to be monitored

Arrange tasks based on the level of priority or urgency

Record and follow the progress of every issue

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reallocate existing resources to better utilize capacity

Analyze and gain insights into data in real-time

Track the status over time for a request, process, asset, or transaction

Conduct tracking and assessment of application and device behavior without breaks or interruptions

View and track pertinent metrics to find patterns and gain insights from data

Analyze and gain insights into data in real-time

Record and follow the progress of every issue

Automatically identify unusual behavior

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data

Observe and track the demand, usage, progress or quality of a system, product, or user

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Use AI to generate content in the form of text, images, videos, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import and export data to and from software applications

Grouping log entries based on similar attributes.

A record of all activities within the system, including user access, changes made, etc.

Filtering incoming messages/alerts and detecting patterns to spot anomalies.

Tools for the systematic analysis of various types of data or statistics

Track and document all activities across devices, networks, and other systems

Collects and aggregates data from various systems within the IT environment

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

A chronological record of actions or occurrences within a network, software, or process

Analyze survey results via statistical testing or crosstabs directly within the software

Compliant with HIPAA, which sets standards for sensitive patient data protection

Predict future data based on historical data sets

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Securely stores data to prevent data loss or breaches

Creation and customization of dashboards

Active monitoring of systems, applications, or networks

System alerts about the need to escalate an issue or request

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Track and report regulatory data to either internal management or external stakeholders

Allow users to access multiple services after entering their login credentials once

Arrange tasks based on the level of priority or urgency

Track the availability time for a designated network or website over a given period of time

Automatically renames, resizes/compresses, archives or deletes old or oversized log files

Notifications that are delivered to users as soon as an event occurs

Track and manage adherence to policies for any service, product, process, or supplier

Log files automatically created for all activities performed by servers, such as a history of web page requests

Manage and track all disruptions and incidents

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Splits and groups log data automatically or according to user-defined rules

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Application programming interface that allows for integration with other systems/databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Alter the layout and content of reports

Active reporting of data and metrics

Create, manage, and track policies and procedures within an organization

Identify and respond to unexpected problems or failures (ie. "negative events")

Discover patch statuses and vulnerabilities

Identify component attributes like servers, hardware, software, and manage relationships across all services

Protect users working remotely and provide secure environments for personal devices to access company programs

Run tests on a network to find the root cause of network issues

Monitor and manage resource utilization for network infrastructure

Managing inventories and tracking changes to hardware and software configurations

Create, manage, and track policies and procedures within an organization

Access work applications remotely, for when working away from the office and/or traveling

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Use AI to generate content in the form of text, images, videos, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Track and report regulatory data to either internal management or external stakeholders

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Graphical representation of data

A chronological record of actions or occurrences within a network, software, or process

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage and control the security aspects of an organization's digital assets, resources, and operations

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Take actions to troubleshoot issues for networks, devices, etc.

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Access software remotely via mobile devices

Configure existing workflows to meet your organization's needs

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Initiate collection and analysis of known risks

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dynamic maps that update whenever network changes are made

Monitor the movement of one or more IT assets throughout the organization

Track and manage task relationships and dependencies

Import and export data to and from software applications

Connect to big data sources

Assemble applications and processes by dragging over and arranging pre-built components

Export a map or layout to share

A way to visually represent data where different categories of items are marked with different colors

Track the availability time for a designated network or website over a given period of time

Store and organize documents in a centralized system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan availability and assign specific time slots for tasks and resources

Notifications that are delivered to users as soon as an event occurs

Notifications via mobile devices

System alerts about the need to escalate an issue or request

Alter the layout and content of reports

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Alter the layout and content of dashboards

Receive and/or send email notifications for urgent updates, requests, or other information

Prevents, detects and removes malware

Access client's system information, including hardware and software configuration, to perform diagnostics

Deploy updates or install new software remotely

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Receive data and information in real time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Analyze and gain insights into data in real-time

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Information to prevent, understand and identify cyber threats

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage adherence to policies for any service, product, process, or supplier

Create, design and manage workflows for repetitive tasks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Record and follow the progress of every issue

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Collects and aggregates data from various systems within the IT environment

Take actions to troubleshoot issues for networks, devices, etc.

Manage and track all disruptions and incidents

Identify and analyse the reasons behind accidents

Arrange tasks based on the level of priority or urgency

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Verify the identity of users/devices to enable secure access

Securely stores data to prevent data loss or breaches

Set & manage permission levels based on user roles and restrict access to only authorized individuals

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data is backed up automatically to prevent data loss

View and track pertinent metrics to find patterns and gain insights from data

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Review data from past periods to reveal recurring tendencies and predict future performance

At least a username and password is required to access the system

Assemble applications and processes by dragging over and arranging pre-built components

Define levels of authorization for access to specific files or systems

Creation and customization of dashboards

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Compliant with HIPAA, which sets standards for sensitive patient data protection

Receive system updates as soon as any changes are made

Plan availability and assign specific time slots for tasks and resources

Application programming interface that allows for integration with other systems/databases

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Move from one database to another, or upgrade the version of database software being used

Online portal through which end users can access the system, manage tasks, or obtain information

Plan and implement business continuity measures in case of unforeseen events

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Track and document all activities across devices, networks, and other systems

Automatically create schedules based on business needs or employee availability and qualifications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access client's system information, including hardware and software configuration, to perform diagnostics

Track the status over time for a request, process, asset, or transaction

Alter the layout and content of reports

System alerts about the need to escalate an issue or request

Interact with data visualization elements, such as charts and graphs, to drill down into data

Define network parameters and threshold settings to monitor network health and take necessary precautions

Receive data and information in real time

Receive and/or send email notifications for urgent updates, requests, or other information

Detect areas where test errors occur

Application programming interface that allows for integration with other systems/databases

Track the availability time for a designated network or website over a given period of time

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Creation and customization of dashboards

Import and export data to and from software applications

Define network parameters and threshold settings to monitor network health and take necessary precautions

Record and follow the progress of every issue

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Provides a channel for team members to share media files, communicate, and work together

Active reporting of data and metrics

Track, manage and store the applications of potential future members, customers or candidates

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Manage and track all disruptions and incidents

Define levels of authorization for access to specific files or systems

Track the status over time for a request, process, asset, or transaction

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Alter the layout and content of reports

Access client's system information, including hardware and software configuration, to perform diagnostics

Allow users to access multiple services after entering their login credentials once

Create, design and manage workflows for repetitive tasks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and document all activities across devices, networks, and other systems

A chronological record of actions or occurrences within a network, software, or process

A record of all activities within the system, including user access, changes made, etc.

Allow users to access multiple services after entering their login credentials once

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Use AI to generate content in the form of text, images, videos, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Import and export data to and from software applications

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define levels of authorization for access to specific files or systems

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Application programming interface that allows for integration with other systems/databases

Notifications that are delivered to users as soon as an event occurs

Active monitoring of systems, applications, or networks

Streamlining repetitive tasks and activities through automated and predefined workflows

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Use AI to generate content in the form of text, images, videos, etc.

Access software remotely via mobile devices

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Configure existing workflows to meet your organization's needs

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Initiate collection and analysis of known risks

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Track and report regulatory data to either internal management or external stakeholders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dynamic maps that update whenever network changes are made

Monitor the movement of one or more IT assets throughout the organization

Track and manage task relationships and dependencies

Import and export data to and from software applications

Connect to big data sources

Assemble applications and processes by dragging over and arranging pre-built components

Export a map or layout to share

Application programming interface that allows for integration with other systems/databases

A way to visually represent data where different categories of items are marked with different colors

Track the availability time for a designated network or website over a given period of time

Store and organize documents in a centralized system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan availability and assign specific time slots for tasks and resources

A chronological record of actions or occurrences within a network, software, or process

Alter the layout and content of reports

Collect and analyze traffic data about website visitors

Track unplanned equipment or network failures

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Internet standard protocol for collecting information about managed devices on a network

Define levels of authorization for access to specific files or systems

Take actions to troubleshoot issues for networks, devices, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Search and filter data across systems to locate required information by entering keywords or certain criteria

Discover patch statuses and vulnerabilities

Create a virtual version of operating systems, storage devices, or computer network resources

Define network parameters and threshold settings to monitor network health and take necessary precautions

Notifications that are delivered to users as soon as an event occurs

Notifications via mobile devices

System alerts about the need to escalate an issue or request

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Alter the layout and content of dashboards

Receive and/or send email notifications for urgent updates, requests, or other information

Prevents, detects and removes malware

Access client's system information, including hardware and software configuration, to perform diagnostics

Deploy updates or install new software remotely

Access work applications remotely, for when working away from the office and/or traveling

Streamlining repetitive tasks and activities through automated and predefined workflows

Access software remotely via mobile devices

Track and interpret metrics on the usage of company resources

Print tickets, receipts, and other information on location

Online portal through which end users can access the system, manage tasks, or obtain information

Access work applications remotely, for when working away from the office and/or traveling

For devices running on Android.

Gauge satisfaction and receive information for improvement and success

Digital displays use technologies such as LCD, LED, projection and e-paper

Scan barcodes to ensure accurate pricing and label tracking

Interactivity between software and users by touching areas on the screen of display devices

Accept and process customer payments for products or services using hardware and software

Allows to lock a device into a specific set of apps

Ability of websites, web applications, or mobile applications to function without an active internet connection

Use AI to generate content in the form of text, images, videos, etc.

Matrix barcode that stores information

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Identify the physical location of an individual, asset, device, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Provides user and content restrictions during web browsing

Design, modify, and organize how content is displayed on a system interface

Check-in and out via a mobile device or kiosk

Allow or block access to specific domains and individual pages

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Operate/access software on iPad Devices

View and track pertinent metrics to find patterns and gain insights from data

Allows to lock a device into a specific app

Sample files or documents that could be customized as needed or used as is

Track the status of assets and whether they're checked in or out

Customize, sell, and distribute tickets

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Notify large groups of people simultaneously about important updates.

Track visitors and purpose of visits

Securely stores data to prevent data loss or breaches

Define levels of authorization for access to specific files or systems

Control and manage access to wireless networks

Allow users to access multiple services after entering their login credentials once

Manage the enrollment and onboarding of all new members and accepted applications

The system can automatically recognize a user and/or device

Application programming interface that allows for integration with other systems/databases

Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons

Deploy updates or install new software remotely

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create a schedule when files and folders are synchronized

Monitor the movement of one or more IT assets throughout the organization

Extra layer of security that requires not only a password and username but also something specific to that user

Take actions to resolve performance issues for devices wirelessly

Observe and track the demand, usage, progress or quality of a system, product, or user

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Allow users to access multiple services after entering their login credentials once

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Identify and respond to unexpected problems or failures (ie. "negative events")

An extended application or connector that enables users to perform additional services with their current set of tools

Communicate using direct chat or messages within the system

Test the availability of websites and/or browsers

Track and analyze information regarding website visitors

Analyze and gain insights into data in real-time

Manage and track all disruptions and incidents

Track and manage adherence to policies for any service, product, process, or supplier

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Provides a channel for team members to share media files, communicate, and work together

Review data from past periods to reveal recurring tendencies and predict future performance

Receive and/or send email notifications for urgent updates, requests, or other information

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Notifications that are delivered to users as soon as an event occurs

Assemble applications and processes by dragging over and arranging pre-built components

Graphical representation of data

Track and document all activities across devices, networks, and other systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Use AI to generate content in the form of text, images, videos, etc.

Track, manage and store the applications of potential future members, customers or candidates

A chronological record of actions or occurrences within a network, software, or process

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Notifications via mobile devices

Track visitors and purpose of visits

Record and follow the progress of every issue

Notifying as a warning or reminder of a potential or imminent hazard

Application programming interface that allows for integration with other systems/databases

Software is used for working on online pages

Run diagnostic tests at predetermined times

An extended application or connector that enables users to perform additional services with their current set of tools

Analysis of impact/effect on IT services and other business processes

Customize contracts and forms to collect specific information

Online portal through which end users can access the system, manage tasks, or obtain information

Track and organize the number of licenses available to the organization

Set a time to generate routine reports automatically

Create, manage and track all task activities and progression

Managing service requests, incidents, IT issues & support with a ticketing system

Gauge satisfaction and receive information for improvement and success

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Monitor the movement of one or more IT assets throughout the organization

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Track and manage adherence to policies for any service, product, process, or supplier

Allow customers/users to submit support queries and service requests

Allow users to access multiple services after entering their login credentials once

Track the management and flow of data throughout the organization

Private online space that lets businesses securely share documents and provide information access to clients

Set and monitor service level agreements to ensure timely response and resolution

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage and track all disruptions and incidents

System alerts about the need to escalate an issue or request

Arrange tasks based on the level of priority or urgency

Use AI to generate content in the form of text, images, videos, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Manage, store and organize emails within the system or via third-party apps

Integrates with Active Directory

Set up connections to third-party platforms to improve business processes

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Provides a channel for team members to share media files, communicate, and work together

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage assets throughout their lifecycle to optimize profit

Track and manage inventory levels to maintain proper supply

Import and export data to and from software applications

Define levels of authorization for access to specific files or systems

Assemble applications and processes by dragging over and arranging pre-built components

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, design and manage workflows for repetitive tasks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Configure existing workflows to meet your organization's needs

Managing inventories and tracking changes to hardware and software configurations

Application programming interface that allows for integration with other systems/databases

Graphical representation of data

Track and monitor efficient handling of all changes/transitions

Automatically scan the network for devices and take pre-defined actions upon discovery

Alter the layout and content of reports

Track, store, and access client contracts or licenses

Creating relationships between different IT assets to define their status and dependencies in a network

Customize data fields to support various needs and use cases

Track the status of support tickets/escalations as they move through the service queue

Discover patch statuses and vulnerabilities

Assemble data from multiple sources

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Create, save, and re-purpose templates for emails, forms, etc.

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Information, data and reports that are being tracked over time

Observe and track the demand, usage, progress or quality of a system, product, or user

Facilitate the ongoing and automatic deployment of settings or systems.

Pre-designed layouts that can be customized to match preferences and requirements

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, save, and store files

Track the status over time for a request, process, asset, or transaction

Install software updates and bug fixes remotely

Store, manage, and track all electronic documents in a centralized location

Active reporting of data and metrics

Active monitoring of systems, applications, or networks

Track revisions and updates made to files and navigate between different versions

Track the status and progress of tasks

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan availability and assign specific time slots for tasks and resources

View and track pertinent metrics to find patterns and gain insights from data

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, manage, and track policies and procedures within an organization

Analyze and gain insights into data in real-time

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Regulations on a company's internal process when dealing with financial reporting

Track and manage the scheduling of tasks

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Use AI to generate content in the form of text, images, videos, etc.

Control system behavior and appearance, and access and report on system status/health from a distant location

Manage the processes involved when making the application ready for use

Create, manage, and track policies and procedures within an organization

Install software updates and bug fixes remotely

Convert data into a code for security

Track and manage adherence to policies for any service, product, process, or supplier

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allow customers/users to submit support queries and service requests

Manage and secure access to business data and applications on personal devices.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Track status, assign actions, and control access to systems for devices within the organization

Download applications that can be internally saved

Define levels of authorization for access to specific files or systems

Streamlining repetitive tasks and activities through automated and predefined workflows