# Soffront Reviews
**Vendor:** Soffront  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 19
## About Soffront
Soffront offers an award-winning CRM and marketing platform and fully managed marketing services. For over 25 years, Soffront has helped thousands of businesses establish their brand, generate more leads, and close more sales. Soffront gives customers access to an expert marketing team that works as their own extended team. Managed marketing services offered include website design, SEO, digital advertising, and social marketing services. The Soffront platform is entirely web-based, with no need to install anything and includes lead management, email and social marketing, reputation management, sales prospecting and forecasting, customer service, and more. The platform can be configured with drag-and-drop tools, instead of programming or needing external IT knowledge.



## Soffront Pros & Cons
**What users like:**

- Users appreciate the **user-friendly format** of Soffront, finding it easy to navigate and setup efficiently. (1 reviews)
- Users appreciate the **easy navigation** of Soffront, which enhances their overall experience and tracking of important information. (1 reviews)
- Users appreciate the **easy setup** of Soffront, enabling a smooth start and effective navigation. (1 reviews)
- Users appreciate the **user-friendly format** of Soffront, enabling easy navigation and effective tracking of important information. (1 reviews)

**What users dislike:**

- Users feel that the **slow performance** of Soffront impacts their productivity and overall satisfaction with the product. (1 reviews)


## Soffront Discussions
  - [What is Soffront used for?](https://www.g2.com/discussions/what-is-soffront-used-for)

- [View Soffront pricing details and edition comparison](https://www.g2.com/products/soffront/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-21+05%3A07%3A12+-0500&secure%5Bsession_id%5D=bfed0085-7e0f-4ed2-8253-baeba5f243e1&secure%5Btoken%5D=11f2464c1e95e2ce883824201f27c4d0f87221a276ac364ecdd291319bb99db4&format=llm_user)

## Soffront Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Soffront Alternatives
  - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) - 3.8/5.0 (718 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,594 reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,459 reviews)

