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# Dynamics 365 Sales vs Soffront Comparison - What are their main differences?

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Microsoft Dynamics 365 SalesSoffront[+ Add Product](#)

Pricing

**Dynamics 365 Sales**

**$210** /month per user · Dynamics 365 Plan

**$115** /month per user · Customer Engagement Plan

**$190** /month per user · Unified Operations Plan

**Soffront**

**$20** user/month · STARTER

**$40** user/month · PROFESSIONAL

**$60** user/month · FULL-SERVICE

**Pricing Insights**
from reviews

Perceived Cost

**Dynamics 365 Sales**
$$$$$

**Soffront**
Not enough reviews yet

Average Discount

**Dynamics 365 Sales**
16%

**Soffront**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Dynamics 365 Sales** 6 months
Based on 100 responses

**Soffront** 6 months
Based on 100 responses

Return on Investment

**Dynamics 365 Sales** 6 months
Based on 100 responses

**Soffront** 6 months
Based on 100 responses

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

 ![Soffront](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9bdddc6601d8301f0a6cb6b5484402f9/soffront.png "Soffront")

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**Pros & Cons**
from reviews

**Dynamics 365 Sales**

Ease of Use (21)

Integrations (11)

Learning Curve (13)

Complexity (8)

**Soffront**

Ease of Use (1)

Easy Navigation (1)

Slow Performance (1)

Integrations

**Dynamics 365 Sales**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/dynamics-365-sales/integrations)

**Soffront**
Not enough data

Screenshots

**Dynamics 365 Sales**
 ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png)

**Soffront**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**Dynamics 365 Sales**

**8.1** /10

Based on 1,294 responses

**Soffront**

**7.8** /10

Based on 10 responses

Ease of Use

**Dynamics 365 Sales**

**7.4** /10

Based on 1,300 responses

**Soffront**

**7.4** /10

Based on 11 responses

Ease of Setup

**Dynamics 365 Sales**

**7.2** /10

Based on 421 responses

**Soffront** Not enough data

Ease of Admin

**Dynamics 365 Sales**

**7.6** /10

Based on 386 responses

**Soffront** Not enough data

Quality of Support

**Dynamics 365 Sales**

**7.5** /10

Based on 1,135 responses

**Soffront**

**8.1** /10

Based on 9 responses

Has the product been a good partner in doing business?

**Dynamics 365 Sales**

**7.8** /10

Based on 381 responses

**Soffront** Not enough data

Product Direction (% positive)

**Dynamics 365 Sales**

**6.3** /10

Based on 1,268 responses

**Soffront**

**7.1** /10

Based on 12 responses

**Features**
ratings from reviews

CRM

**7.9** /10

Based on 1,205 responses

**8.4** /10

Based on 14 responses

Sales Analytics

**8.6** /10

Based on 23 responses

Not enough data

Sales Coaching

**8.6** /10

Based on 6 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
57.1%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
21.4%

Small-Business(50 or fewer emp.)
57.1%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
21.4%

**Reviewers' Industry**

[![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews)
Dynamics 365 Sales

Information Technology and Services
12.7%

Computer Software
8.3%

Marketing and Advertising
3.9%

Retail
3.9%

Financial Services
3.9%

Other
67.3%

[![Soffront](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9bdddc6601d8301f0a6cb6b5484402f9/soffront.png "Soffront")](https://www.g2.com/products/soffront/reviews)
Soffront

Marketing and Advertising
23.1%

Apparel & Fashion
15.4%

Restaurants
7.7%

Mental Health Care
7.7%

Medical Devices
7.7%

Other
38.5%

Alternatives

**Dynamics 365 Sales Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

**Soffront Alternatives**

 ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")

[
Sugar Sell
](/products/sugar-sell/reviews)

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

## Microsoft Dynamics 365 Sales vs Soffront FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between Microsoft Dynamics 365 Sales vs Soffront?

Microsoft Dynamics 365 Sales stands out for its deep Microsoft ecosystem integration and advanced customization, while Soffront is favored for its user-friendly interface and strong customer support.

| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [Soffront](https://www.g2.com/products/soffront/reviews) |
| --- | --- |
| 3.8/5 (1,623 reviews) | 4.0/5 (19 reviews) |
| — | — |
| 7.2 | — |
| 7.5 | 8.1 |
| Integration with Microsoft 365 and advanced customization | User-friendly interface and strong customer support |

### How do the pricing models of Microsoft Dynamics 365 Sales and Soffront compare?

Soffront is perceived as the stronger value for cost-conscious buyers, while Microsoft Dynamics 365 Sales is noted for its robust feature set but higher cost.

- **Microsoft Dynamics 365 Sales:** Reviewers frequently mention the platform as expensive, with 5 all-time mentions of cost as a trade-off, but highlight its comprehensive features and integration with Microsoft tools as justifying the investment for larger organizations.
- **Soffront:** In recent reviews, Soffront is described as very low expense and cost-effective, making it attractive for small businesses and those seeking essential CRM functionality without high costs.
- **Switching reasons:** Reviewers recommend Soffront for small enterprises seeking a cost-effective solution, while Microsoft Dynamics 365 Sales is chosen for its advanced capabilities despite higher pricing.

### What are the best alternatives to Microsoft Dynamics 365 Sales and Soffront?

The top 3 alternatives to Microsoft Dynamics 365 Sales and Soffront are Sugar Sell, Agentforce Sales, and ActiveCampaign.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | — | Expensive for small businesses, but robust features and Microsoft integration | Integration with Microsoft 365 and advanced customization |
| [Soffront](https://www.g2.com/products/soffront/reviews) | 4.0/5 (19 reviews) | — | Very low expense and cost-effective for small businesses | User-friendly interface and strong customer support |
| [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) | 3.8/5 (776 reviews) | Mid-Market | — | — |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | — |

### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and Soffront?

Buyers should prioritize integration capabilities, customization, automation, ease of use, and customer support when comparing Microsoft Dynamics 365 Sales and Soffront.

- **Integration capabilities:** Microsoft Dynamics 365 Sales has 11 all-time mentions for integrations, with specific praise for Microsoft 365, Outlook, and Teams; Soffront reviewers note integration with ERP and Microsoft 365, but mention manual data sync as a drawback.
- **Customization:** Microsoft Dynamics 365 Sales has 9 all-time mentions for customization and is frequently cited for advanced customization options; Soffront is described as simple to customize but with fewer options.
- **Automation:** Microsoft Dynamics 365 Sales has 8 all-time mentions for automation; Soffront reviewers highlight automation of follow-ups and tasks as a key benefit.
- **Ease of use:** Microsoft Dynamics 365 Sales has 21 all-time mentions for ease of use; Soffront is described as user-friendly and easy to navigate in recent reviews.
- **Customer support:** Soffront scores 8.1 on Quality of Support, while Microsoft Dynamics 365 Sales scores 7.5, indicating a support advantage for Soffront.

### What are the pros and cons of Microsoft Dynamics 365 Sales vs Soffront?

Microsoft Dynamics 365 Sales is strongest in integration and customization, while Soffront's headline strength is user-friendliness and support.

- **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions), advanced customization (9 all-time mentions), automation (8 all-time mentions), and robust lead management (10 all-time mentions).
- **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (12 all-time mentions), complexity (7 all-time mentions), not intuitive (7 all-time mentions), and cost (5 all-time mentions).
- **Soffront strengths:** User-friendly interface, easy navigation, and strong customer support (recent reviews and 8.1 Quality of Support score).
- **Soffront trade-offs:** Reviewers note slow performance, less intuitive complex reporting, and limited advanced customization compared to Microsoft Dynamics 365 Sales.

### Is Microsoft Dynamics 365 Sales or Soffront better for small businesses?

Soffront is the better fit for small businesses due to its cost-effectiveness and user-friendly setup.

- **Microsoft Dynamics 365 Sales:** Most recent reviews highlight its robust features and integration, but note that pricing and complexity can be barriers for small businesses.
- **Soffront:** Reviewers describe Soffront as cost-effective, easy to set up, and well-suited for small enterprises without strong IT support.

### Which CRM platform has better integrations?

Microsoft Dynamics 365 Sales is favored for integrations, especially within the Microsoft ecosystem.

- **Microsoft Dynamics 365 Sales:** Integrations with Microsoft Teams (3 all-time mentions), Microsoft Power BI, and Outlook are frequently cited as key strengths.
- **Soffront:** Reviewers mention integration with ERP systems and Microsoft 365, but note that data synchronization is not fully automated and sometimes requires manual checks.

### How do Microsoft Dynamics 365 Sales and Soffront compare on customer support?

Soffront has a material advantage in Quality of Support, scoring 8.1 versus Microsoft Dynamics 365 Sales at 7.5.

- **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally responsive, but some mention the need for more technical expertise and occasional delays.
- **Soffront:** Reviewers consistently praise Soffront's customer support as "amazingly AWESOME" and highlight fast, helpful responses and thorough onboarding.

### Which is easier to implement, Microsoft Dynamics 365 Sales or Soffront?

Microsoft Dynamics 365 Sales and Soffront are at parity on Ease of Setup, with Microsoft Dynamics 365 Sales scoring 7.2 and Soffront lacking a published score but receiving positive qualitative feedback.

- **Microsoft Dynamics 365 Sales:** Reviewers note that setup can be complex due to the breadth of features, but guided tips and documentation help ease the process for most users.
- **Soffront:** Recent reviews describe Soffront as easy to set up, with onboarding support and a user-friendly interface facilitating quick adoption.

### Which product has better Customization?

Microsoft Dynamics 365 Sales is the stronger platform for customization.

- **Microsoft Dynamics 365 Sales:** Customization is cited in 9 all-time mentions, with reviewers highlighting advanced options and flexibility; the Meets Requirements score is 8.1.
- **Soffront:** Reviewers describe Soffront as simple to customize for basic needs, but note fewer advanced customization options; the Meets Requirements score is 7.8.

## Dynamics 365 Sales vs Soffront

- Reviewers felt that Dynamics 365 Sales meets the needs of their business better than Soffront.
- When comparing quality of ongoing product support, reviewers felt that Soffront is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Soffront over Dynamics 365 Sales.