SocialGest Reviews & Product Details

SocialGest Overview

What is SocialGest?

SocialGest is a complete tools for the professional and effective management of social networks. It also offers real-time analytics that can be exported and allows to establish automatic actions for content publication and engagement generation.

SocialGest Details
Website
Languages Supported
English, Portuguese, Spanish
Product Description

SocialGest is a complete tools for the professional and effective management of social networks. It also offers real-time analytics that can be exported and allows to establish automatic actions for content publication and engagement generation.


Seller Details
Seller
José Enrique Martorano
Company Website
Year Founded
2016
HQ Location
Caracas, Venezuela
Twitter
@SocialGestApp
8,574 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
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SocialGest Reviews

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Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I signed up three years ago. Last october I told them I did not want to renew my subscription and they charged the yearly fee anyway. I talked to them, but they never refunded my money. I've also asked them to cancel my yearly subscription and delete my bank card details (the platform does not allow you to do so by yourself) but I just logged in and all my information is still there and the automatic renewal as well.

Beware of Socialgest: you can never leave. Review collected by and hosted on G2.com.

What do you dislike?

I dilike the fact that you cannot unsubscribe from their platform. When a user tries to do so the button leads to the chatbox and an agent talks to you trying to convince you not to leave. And all convesations lead to a dead point: user asking to have the data deleted and agent saying that they will take a look at their case. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are many other tools on the internet like SocialGest. Look for another one that allows you easily to cancel your subscription plan and to delete your personal information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I still have the same problem as I had two months ago with no answer. I want to get my money back. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love symplicity and speed to schedule new posts across different platforms as well as the function to give access to other users within your organisation. The UX design is very intuitive and the technical service is great - there is a built-in chat where you can contact them easilly. Review collected by and hosted on G2.com.

What do you dislike?

Doesn't have integration with the social media platform "Pinterest". I also dislike the fact that Instagram posts are not automatically posted. you receive a notification at the scheduled time in Social Gest's app reminding you to post plus it imports the images/videos and the copy to Instagran (wich it's quite handy). This is a not a Social Gest's fault - Instagram doesn't allow third-party softawres to upload on their platform, so doesn't Pinterest. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly reccomend you use the Facebook and Instagram integrations as they work great! If you're looking for scaling your business by getting more free time to do what really matters, "to work on the business", rather than the tedious task of of posting manually on every social platform - this is the software for you. great specs at irresistible yearly pricing. I mostly love the option on SocialGest that allows you to add new team members so you have people uploading content and get a notification where you can "approve" or "deny" the post - amazing.

I also like the speed in with you can upload a single post to different social media platforms by simply clicking on "duplicate post" - very handy! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scaling the business by scheduling tedious posts on facebook and Instagram Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

For a moment the price caught my attention and the variety of functions they offer, however when using it you realize that they do not work correctly. Review collected by and hosted on G2.com.

What do you dislike?

In the end, they try to sell you too many add-ons, which in the end makes it too expensive and of little value compared to other solutions of the same price. For what you can get to pay you can activate social sprout or agorapulse which are leading solutions in the industry.

The customer service is deplorable, I never recommend buying this service annually since at any time they can cancel your access without any refund.

I complained about their service and what they did was block my access without returning even the proportional part of my payment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The experience I had with them was terrible.

Your service crashes, some of the crashes I ran into:

Send double messages.

Conversations are lost.

Horrible UX.

It seems cheap, but in the end they sell you additional functions that because of their quality, are not worth it and for what you pay you could have better solutions such as social sprout or agorapulse among many others.

Complaining about this, they simply blocked my access, mocked, and did not issue any refunds. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It was assumed that the management of my social networks, however the messages did not arrive, my responses were sent double among many other problems. Review collected by and hosted on G2.com.

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business administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Socialgest me ha permitido tener todas las herramientas de gestión en un solo lugar, solo entro a su web y puedo administrarlas todas desde un solo lugar. cuando perdí mi teléfono movil no encontraba como publicar y mantener mis redes, con socialgest solo tuve que programarlas todas desde mi computadora y me solucionó el problema.

Cuando toca hacer estudios de mercado analizo la competencia a través de la opcion de benchmarketing, y asi puedo planear mis estrategias a futuro.

La automatizacion de los posteos es excelente, cumple a la hora exacta sin demora alguna, además el autocorrector me permite verificar si mis publicaciones cuentan con errores ortograficos antes de publicarlas, evitando la perdida de tiempo en editar mis publicaciones o el uso de un diccionario Review collected by and hosted on G2.com.

What do you dislike?

Hubo cambios en la aplicación y ya no publica de forma automatica en instagram lo cual es muy malo para una red social en pleno auge, es necesario que vuelvan a la automatización de instagram. Hacerlo enviando un sms es tedioso porque suele olvidarse antes era mucho mejor.

No cuenta con los filtros que tienen las redes sociales nativas, lo cual si gustas editar antes de publicar se complica un poco. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Administración y automatización de las redes sociales de la empresa Review collected by and hosted on G2.com.

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administrador de empresas
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Me gusta su seguridad la cual aplico en varias de las empresas en las que estoy, tiene un botón de pánico el cual puedes detener todo lo programado.

No es necesario tener conocimientos en, gestión y publicación en redes sociales. Tienes todo lo que necesitas en una sola aplicación. creación y autoposteo de contenido, puedes programar tu calendario de contenido y despreocuparte por los posteos.

Puedo espinar a mi competencia gracias a esta app, asi comparo mis redes con la de la competencia de forma rapida.

Me gusta sus reportes y estadisticas es la mejor por mucho. Hacen mi trabajo muy fácil al momento de entregar y formular un reporte a la gerencia y superiores. Los gráficos son muy entendibles y permiten descargarlos asi los puedo imprimir y entregarlos en físico. Review collected by and hosted on G2.com.

What do you dislike?

Los planes son costosos, se me hace dificil cubrir con mi presupuesto el costo de sus planes.

A veces me da error cuando trato de publicar un video

No he podido subir imagenes y videos juntos en una misma publicación.

Hay dificultad para ver como se verán las publicaciones antes de subirlas cuando se programan deberian corregir eso.

La opción para responder comentarios y administrar seguidores es un poco compleja y dificil de entender. Es mejor utilizar las redes originales antes que su ventana de gestión. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ya no tengo que estar pendiente de las redes de mis empresas como antes, solo me basta unos minutos al dia para tener todo en orden Review collected by and hosted on G2.com.

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Community Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Por mucho es la mejor herramienta para la atención, gestión y publicación en redes sociales. Tienes todo lo que necesitas en una sola app. creación y autoposteo de contenido, puedes programar tu calendario de contenido y despreocuparte por las publicaciones.

Me gusta la herramienta para benchmarking, puedo comparar mis redes con la de la competencia con un simple click.

Su opción para reportes y estadisticas es la mejor por mucho. Muy completos y eficientes facilitan mucho el trabajo al momento de entregar y formular un reporte a la gerencia. Gráficos de facil comprensión y permite descargarlos en formato pdf y excel.

Además, siempre se postea a tiempo. No importa si tienes internet o no. ¡A la hora y fecha indicada siempre cumple!

Cuentan con múltiples medios de pagoincluyendo depositos en cuenta bancarias, y el soporte da solución a muchos problemas en tiempo real. Review collected by and hosted on G2.com.

What do you dislike?

Los planes son costosos, aunque tienes una prueba gratis por 15 días.

Es dificil cargar un video para autopublicación

El plan gratis no permite programar carruzel para autoposteo.

La vista previa al momento de programar una publicación es muy pequeña.

La ventana para gestión y manejo de leads es un poco compleja y dificil de comprender. Es mejor utilizar las redes originales antes que su ventana de gestión. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Prueben la app sin pensarlo, es muy buena y altamente recomendada. Sobretodo si estás comenzando y quieres ordenar todo tu contenido, ¡esta app es para ti! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Como manejo múltiples perfiles y empresas, me ayuda a simplificar mi trabajo y tener un "todo en uno" lo cual me ahorra tiempo y esfuerzo. Hace mi trabajo mucho más fácil y rápido. Review collected by and hosted on G2.com.

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Consultora de Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Lo que más me gusta de socialGest es la capacidad de manejar y programar fácilmente cada publicación. Comencé a utilizar este software sin previos conocimientos ni acceso a otros como Hootsuite, por lo que puedo decir por propia experiencia que es una herramienta increíblemente intuitiva… claro, solo si posees conocimientos relacionados al marketing, redes sociales y computadores. Además, mi característica favorita es la capacidad de programar publicaciones y no tener que confirmarlas luego previo a la publicación, se hace totalmente automático, haciendo posible dedicar una semana a programar el mes completo y olvidarse… ¡me encanta! Review collected by and hosted on G2.com.

What do you dislike?

Debido a la gran cantidad de funciones que posee, inicialmente puede ser un poco abrumador y saturador sobre todo su debes manejar diferentes plataformas al mismo tiempo, sin embargo, nada que un poco de paciencia y organización no puedan solucionar. Una de las cosas que me disgusta un poco es la calidad de las fotos una vez programadas, no suele ser la más óptima y esta se degrada si es un archivo muy grande. Asimismo, colocar espacios-saltos en el pie de foto para publicaciones en Instagram suele ser un problema a menos que copies y pegues. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Es un software lleno de muchísimas herramientas para el manejo óptimo de redes sociales. Considero que todas las empresas deberían utilizarlo junto a su equipo de marketing, puesto que tiene diversos planes que se puede ajustar de acuerdo a las necesidades de cada equipo y objetivos a alcanzar. Asimismo, he tenido la oportunidad de contactar a soporte y el equipo es excelente y atiende con rapidez cada caso. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

El mayor beneficio que observo de tener este software es que te permite programas las publicación de hasta meses de antelación y no exige confirmación al momento de publicar, es totalmente automatizado. Asimismo, te permite crear plantillas y yo amo utilizarlas. Acorto tiempo y alcanzo objetivos en mis redes fácilmente. Review collected by and hosted on G2.com.

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Marines Salazar Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It is a very simple tool to use to manage social networks in a few steps and you can use it without any problem and, above all, without needing to be an expert, the simple is always appreciated, another feature that I like is the power program. The publications in video to publish them in instagram. For me, there is an element that I particularly think about this tool and it is its technical support, they really solve any problem that comes up and they do it quickly, which for those of us who manage social networks is an element to be taken into account. In addition, I must highlight, in particular, the possibility of paying for the service in local currency, which is an additional benefit, as well as an excellent price-value ratio. Which makes this tool an excellent support for network management, coupled with that also allows you to know the most important analytics to know how you are receiving the publications you are doing.

Review collected by and hosted on G2.com.

What do you dislike?

Really the only drawback that I had with the use of SocialGet, was that I did not recognize some special characters, especially in a publication that I did in Linkedin, however they have worked to solve this type of inconvenience, for the rest I have nothing more negative to say about the tool. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes, I highly recommend the use of the SocialGet tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SocialGet is an excellent tool to carry social networks and in our case it is easier to take accounts to clients, but my personal social networks. Review collected by and hosted on G2.com.

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Independent Consultant
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It is a software of administration of Social Networks that has surprised me since it integrates several tools for an integral management of profiles, that go from the programming of publications to the monitoring and the visionado of statistics.

It has different attributes or, rather, groups various characteristics that are normally observed separately. For example, applications focus on post design and management. Other applications in analysis and monitoring of statistics and reports.

In socialGets we can observe everything in one place which becomes its biggest advantage. Review collected by and hosted on G2.com.

What do you dislike?

I could see that their weakness is in the value of their plans which have been inconsistent both by the variation they have presented and the suddenness of those changes. That aspect must surely be corrected. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has a somewhat limited trial version but nevertheless allows to have a perception of how easy it is to operate the application and the resources it has. I have it as one of my three favorite tools for managing Social Networks. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It solves me specifically:

Hashtracking a functionality that allows me to see which are the hashtags that really work to use them in the diffusion of content.

It provides me with analysis of the publications, analysis of the community (age, sex, best hours to publish), top publications, market research and download of reports.

By counting all the management elements in one place, it helps me to minimize costs in social channel tools. Review collected by and hosted on G2.com.

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Gerente de Mercadeo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Social Gest is a tool for managing accounts on social networks. It works from a simple, but very well maintained, web interface and from mobile phones with Android or iOS operating system.

To start familiarizing yourself with the tool, in a limited way, you can get a free account, with which you can join with a free account. Under this modality, you will be able to manage a maximum of 1 Instagram account, and up to 3 profiles between the Facebook, Twitter and LinkedIn platforms. For example, you can have two Twitter accounts, one Facebook account and your Instagram.

Like most social network managers, you can see your timeline, post new posts, manage your comments and monitor what is happening with your accounts, your followers or the network in general. With the free account, you can only program 10 contents in your accounts, more than enough to get to know the power of Social Gest.

Statistics are among the most powerful things in this tool. In the free version you can only see the behavior of your accounts during the last week, but once you go to the paid version, you can see your behavior from the beginning of time.

The interface is very clean, intuitive and friendly. With just a few clicks you will learn to get the most out of it. In addition, when you create your account you will do some tutorials that will accompany you during your initial trip.

Another remarkable thing is the attention to the user. At all times, Social Gest is ready to help you and to solve any problem you may have. Excellent people, with great knowledge and quick response. Review collected by and hosted on G2.com.

What do you dislike?

I'm a Social Gest user since the beginning of 2018. The only thing that I do not like so far is that the best features, like the publication of the same post in several days, are only available in the most expensive plans. Right now I am subscribed to the Professional Plan and I do not have that valuable solution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend that, after using the free platform, they join the Professional Plan. You will get many features that will make your management in social networks more powerful, such as the realization of contests in an automated way. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Social Gest we managed to articulate our team in the management of our social networks. It is very easy to manage with several people because its simple interface allows you to know, at all times, when you are in your content dissemination plan. Review collected by and hosted on G2.com.

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Administrador de TIC (IT Manager)
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

As many web platforms for social network management offer automatic post programming, programming calendar, analytics, study of best hours and community. It has support in several languages, which is important. Review collected by and hosted on G2.com.

What do you dislike?

Tends to have problems with programming, eliminating post or not publishing at the desired time, causing many problems with the management statistics tend to take time to generate and false data, having to reload the interface more than once. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Despite its small details, the platform is well on its way and has good technical support, improving every day. Besides, its price makes it more accessible than other platforms in the market. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The management of social networks of several clients is more organized and productive with this platform. Provide a good support service which helps the possible problems you may encounter. Review collected by and hosted on G2.com.

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Chief Digital Officer
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Schedule on Instagram without mobile notifications. You can schedule and publish your posts in all sizes available on the traditional Instagram app like videos, post and Stories. Also, you can benchmark yourself to evaluate your performance and the competitors. Review collected by and hosted on G2.com.

What do you dislike?

For the moment, it does not have integration with platforms to make paid ads on Facebook and Instagram. It would improve usability. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The price and quality ratio is excellent. Much better than Hootsuite and Metricool. It is a very friendly platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Schedule, metrics, automation, interact with your followers on Facebook, Instagram, Twitter and LinkedIn form one place. A professional tool for social media lovers in the world. Review collected by and hosted on G2.com.

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Analista de sistema
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love their facility, they have thought very well the functions of this app because it simplifies processes that no other does, really since I met socialgest I fell completely in love, its cyclic publishing system is very good but the best thing is that they were responsible for automation from post to instagram really true. Review collected by and hosted on G2.com.

What do you dislike?

Actually the only thing that bothers me sometimes is that they generate some errors when you go to post program in instagram, but this error is not so frequent, I hope they improve it because everything else is very useful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think the relationship between quality and prices is very good. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In my work I have been able to improve the performance because I have more free time to dedicate them to create and investigate new things since they are with socialgest I program all my publications of the week in a single day and that's it. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I personally love SocialGest's interface. I wanted to try a new product as compared to some ones I'm used to (and also one that allowed for Instagram and LinkedIn scheduling mainly) and I stumbled on SocialGest after a bit of research. Great analytics tools, easy to read and follow and I always love giving new products a try to see how they have adapted and built on current leaders in the space. Review collected by and hosted on G2.com.

What do you dislike?

There are not many things I dislike right now about SocialGest, I am a fairly new user of the product. I occasionally have some lading issues...but nothing to be of major concern for. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely give SocialGest a try if you are looking for a way to completely steamline ALL your social media in one place. It is a great addition to some social media campaign tools and allows for a lot of flexibility and movement within the platform. I have not had too many interactions with their customer service but am impressed when I have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have fairly recently added SocialGest to our social media planning due to it's ease in working within Instagram and LinkedIn. It's allowed us to gather valuable analytic data and the interface makes it super easy to post and interact within the same platform. Review collected by and hosted on G2.com.

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CP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

La posibilidad de programar publicaciones de manera instuitiva. Es una plataforma muy fácil de usar. Review collected by and hosted on G2.com.

What do you dislike?

Falla con regularidad, la integración con instagram es algo inestable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Mejorar la integración con instagram y evitar errores de conexión Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Programar varias cuentas de redes sociales en un asola plataforma y no solo esto, la posibilidad de programar historias en Instagram de forma automática Review collected by and hosted on G2.com.

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Community Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

One of the things that most caught the attention of this software is that they were the pioneers in the post programming in fully automatic instagram, something that at the time did not do it the way they do, in addition to its list system cyclicals where we can place a large number of publications scheduled on the 3 major social networking platforms such as Facebook, twitter, instagram and linkedin. It has many useful functions for those who work professionally in social media. Review collected by and hosted on G2.com.

What do you dislike?

There are very few things that I dislike about this product, its interface could be more eye-catching and simple to use (Simple), since many times you get confused where the buttons of the menu are, also your system in a bit slow when you go from one section to another, sometimes too slow.

Also, your analysis systems often have data failures, do not load the information of the account that we analyze, apart from the fact that it also takes time from work to wait for the system to work properly for you. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to simplify your work use this product, you will not regret it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has helped me a lot in saving time in programming my posts in the different social networks in one place, I think they can improve even more and that they are going in the right direction to what the users need, take that control and analysis of your networks in a only place is a huge advantage, besides that its price is not so high, rather it is reasonable with all the functions it brings, but they must improve its slowness. Review collected by and hosted on G2.com.

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CEO
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The payment is quick and easy, the tech is good! Review collected by and hosted on G2.com.

What do you dislike?

Maybe some technical problems now and then. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excellent Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Social media scheduling posts Review collected by and hosted on G2.com.

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SocialGest Categories on G2