Really great support and assistance at any time Review collected by and hosted on G2.com.
It’s not that we do not enjoy it but we would like more flexibility on the plans Review collected by and hosted on G2.com.
- Extremely helpful, and friendly customer support-- you feel genuine care when it comes to their handling of inquries, concerns, communication etc.
- Easy to use dashboard, with some cool propeitory tools (Web Optimizer, Unique IP etc.)
- No hassle integration and implementation... (nothing that's anymore tedious than the industry standard)
- Our use case is fairly heavy-- the service has showed no sign of not being able to keep up and/or failure Review collected by and hosted on G2.com.
- Ambigiouty/Mismatch between information in the dashboard vs. certain stuff you'd have to dig though the FAQ/Knowledge Base to locate. Not a major deal as at least that information is accessible somewhere... but even as a technical person making sense of it can be a little tedious
- Port restrictions, not a big deal once again for most but one that is annoying with our usecase
- Proxy statistics within the dashboard are displayed in a fairly crude manner-- would like to see more visibility (totals, averages etc.)
I think the fact that these issues are genuinely nitpicking is extremely telling... SOAX has been the best provider we've used thus far Review collected by and hosted on G2.com.
Clear and straightforward pricing. It’s reassuring to see usage-based pricing that you can understand, rather than “contact us for quote” all the time.
Strong focus on compliance and reliability Review collected by and hosted on G2.com.
Pricing can be high for smaller users
For beginners, the platform might have a learning curve Review collected by and hosted on G2.com.
It works well with most of the scraping frameworks we use. It's easy to use, and the support team responds quickly. Review collected by and hosted on G2.com.
Pricing can add up pretty quickly if you're doing heavy scraping work. Review collected by and hosted on G2.com.
Their support assistance, really fast and effective. Review collected by and hosted on G2.com.
Only mention the issue to check GBs data as per specific dates. However, they've informed that are working into new dashboard version so it is already going to be sorted out. Review collected by and hosted on G2.com.
We have been using Soax residential proxies for the last few months for handling clients' business listings, privacy, and for bypassing the geo restrictions. Review collected by and hosted on G2.com.
So far, we haven't faced any issues while using the proxies, as the proxies are fast and reliable. Review collected by and hosted on G2.com.
The competent customer support, questions are always immediately assisted with. Review collected by and hosted on G2.com.
I like everything so far! Had no problems at all. Review collected by and hosted on G2.com.
We’ve been using SOAX for quite some time now, and we’re thoroughly impressed with the service.
Soax offers a reliable and extensive pool of proxies that have significantly enhanced our operations, allowing us to manage our tasks smoothly and efficiently. The user interface is intuitive, making it easy to navigate through the different settings, and the connection speeds are consistently fast.
Soax’s support team has also been incredibly responsive whenever we’ve had questions or needed assistance, ensuring that any issues are resolved promptly.
We highly recommend SOAX to any business looking for a dependable proxy solution.
Their service has been invaluable to our operations, and we look forward to continuing our partnership with them. Review collected by and hosted on G2.com.
Nothing, everything was perfect ! Thanks for the great collaboration. Review collected by and hosted on G2.com.
Customer support is great and proxy are working great, they are reliable and quite fast. Also easy to setup. Review collected by and hosted on G2.com.
Self service is a bit limited so sometime you need to speak with customer support. Review collected by and hosted on G2.com.
It has stick IP sessions, which is amazing, none of the other proxy give that much time, and i love this feature. Review collected by and hosted on G2.com.
They don't have plans for pay as you go or per GB plan, or small GB plan like 5GB. Since i am more looking into, since i am using 15GB plan, but i have hardly used 4GB in the entire month, so it would be great if they add small plans starting from 5GB or so. Review collected by and hosted on G2.com.
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Pricing provided by SOAX.
