--- title: SOAX Reviews meta_title: 'SOAX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how SOAX works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 66 scale: '5' date_modified: '2026-07-29' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # SOAX Reviews **Vendor:** Soax **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.8/5.0 **Total Reviews:** 66 ## About SOAX SOAX is a proxy infrastructure platform that handles IP rotation and routing in one connected system, so your connection stays fast and consistent — even when traffic is heavy or conditions change. Sessions define how requests are grouped and isolated. Rules control how proxy nodes are selected, reused, and replaced. That means behavior stays predictable, not just fast on average. SOAX runs a proprietary network of 191M+ ethically-sourced proxy IPs across 195+ locations, available as residential, mobile, and US datacenter proxies — supporting HTTP, HTTPS, and SOCKS5 over TCP and UDP, with rotating or sticky sessions depending on the use case. Proxy servers report a 99.95% success rate, ~0.5s average response time, and minimal CAPTCHA triggers. The network is GDPR and CCPA compliant, and SOAX is working toward SOC 2 and ISO 27001 certification. ## SOAX Pros & Cons **What users like:** - Users appreciate the **quick and effective customer support** of SOAX, enhancing their overall experience with the product. (6 reviews) - Users appreciate the **fast and effective customer support** provided by SOAX, ensuring prompt resolutions and genuine care. (5 reviews) - Users appreciate the **reliable and fast proxies** from SOAX, noting their ease of use and excellent customer support. (4 reviews) - Users commend SOAX for its **reliability** , ensuring seamless operations and efficient support for various needs. (4 reviews) - Users highlight the **fast connection speeds** of SOAX, enhancing their operations and overall experience significantly. (3 reviews) - Connectivity (2 reviews) - Users find SOAX to be **easy to use** , with quick support and seamless integration enhancing their experience. (2 reviews) - Fast Service (2 reviews) - Users value the **reliable and fast connection speeds** of SOAX, enhancing their operations effectively and efficiently. (2 reviews) - Coverage (1 reviews) **What users dislike:** - Users report **dashboard issues** such as data mismatch and limited visibility that can complicate the experience. (2 reviews) - Users find that **pricing issues** can escalate quickly, especially for heavy scraping tasks and smaller users. (2 reviews) - Users find the pricing **too high for smaller users** , making it less accessible for beginners or budget-conscious individuals. (1 reviews) - Users find the **lack of guidance** challenging, especially beginners facing a steep learning curve on SOAX. (1 reviews) - Users find the **learning curve challenging** , especially beginners, which may hinder their ability to use SOAX effectively. (1 reviews) - Learning Difficulty (1 reviews) - Users experience **limited bandwidth** issues, making certain tasks tedious and affecting overall functionality, despite SOAX's strengths. (1 reviews) - Poor Customer Support (1 reviews) - Poor Visualization (1 reviews) - Proxy Issues (1 reviews) ## SOAX Reviews ### 1. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about SOAX?** Service is highly reliable and cost-effective. One of the best customer support. They are very knowlegable and resolve your issues on time They also follow up to see if errors are happening again **What do you dislike about SOAX?** Nothing on the service side!! their support has abundance of knowledge..which they can document for most common issues faced by many people **Recommendations to others considering SOAX:** It's a good service. Don't stop exploring it **What problems is SOAX solving and how is that benefiting you?** We are using this to explore and improve our social media marketing **Official Response from Daria Nasedkina:** > Thanks for your review! Our support is indeed very knowledgeable and result-oriented :) ### 2. Great proxies, great service. **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia K. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about SOAX?** Their flexibility in targeting and easy set up is what served us best. We also were able to reach their service team fast any time even though they have a bit slower response during weekends. **What do you dislike about SOAX?** Some narrow targets can be challenging to work with, though overall, their pool is pretty wide. **Recommendations to others considering SOAX:** Ask questions in online chat or reach out to your manager, really, customer service is there for you. **What problems is SOAX solving and how is that benefiting you?** We were able to test our system under the load of real users, this helps us to be prepared to things we’d not expect to happen in production. **Official Response from Maria Kazarez:** > Anastasia, thanks for your review! ### 3. Using proxy servers in AdTech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about SOAX?** ordinary server proxies are not suitable for our business, because unscrupulous advertisers can easily determine checks through them, however, Soax has residential proxies and this is what you need **What do you dislike about SOAX?** rather high minimum check, perhaps for small teams it will be too expensive to start **What problems is SOAX solving and how is that benefiting you?** As an AdNetwork, we check the advertising campaigns of all our advertisers for compliance with the policy. advertising campaigns can be from any regions of the world and with the help of resident proxies we can see exactly which products and landing pages the end user will see **Official Response from Maria Kazarez:** > thank you for the review! ### 4. Extra helpful support team **Rating:** 5.0/5.0 stars **Reviewed by:** Dan L. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about SOAX?** The service is good, but I need to highlight that the customer support team is simply the best - our dedicated account manager and the whole team are excellent at solving issues and offering support. **What do you dislike about SOAX?** It's nothing big; some minor reporting issues are a bit annoying. However, I am aware that they should be resolved soon. **Recommendations to others considering SOAX:** Soax is super helpful when it comes to starting working with proxies - there will surely be someone to guide you through the whole setup process! Thank you **What problems is SOAX solving and how is that benefiting you?** Ad verification and brand management **Official Response from Maria Kazarez:** > Thank you for our review - it's greatly appreciated! ### 5. Yes I'd like it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SOAX?** Excellent service for proxy and very friendly operators **What do you dislike about SOAX?** I wouldn't say I like it is a bad speed for a proxy(( **What problems is SOAX solving and how is that benefiting you?** SOAX help me to give me a proxy for my bussines **Official Response from Daria Nasedkina:** > Thank you for your review! We are constantly working on the speed metrics and some changes are being implemented at the moment to improve the speed of connection. ### 6. Helping hand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about SOAX?** - reliable for residential/mobile proxies as it gets, on top of that plans are well-balanced - easy to use and the dashboard is quite well designed - super helpful and friendly customer support team! **What do you dislike about SOAX?** I can't really think of anything right now. Everything is ok. **Recommendations to others considering SOAX:** If you need proxies and don't know where to start, Soax is the best company for that! **What problems is SOAX solving and how is that benefiting you?** We are using SOAX to scrape data for the competitors' analysis and it's so great to always have a member of the support team right there! **Official Response from Maria Kazarez:** > thank you for your review 💫 ### 7. Productivity and usability **Rating:** 4.5/5.0 stars **Reviewed by:** Alex S. | CDO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about SOAX?** Possibility to use both wi-fi and mobile proxies, clean IP pool, and precise GEO targeting. **What do you dislike about SOAX?** Sometimes the speed of proxies was slow in several GEOs, but actually, it didn’t interrupt our work, so all is ok for now **Recommendations to others considering SOAX:** Go deep **What problems is SOAX solving and how is that benefiting you?** To collect data for market analysis of industrial equipment manufacturers. As a beginner, I received a full understanding of how to initiate my work and set up all needed settings, customer support agent was very helpful. **Official Response from Maria Kazarez:** > Thanks for your review, Alex! ### 8. Best proxy for data collection **Rating:** 5.0/5.0 stars **Reviewed by:** Olga P. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about SOAX?** Various geo-targeting abilities help a lot when it comes to sourcing data worldwide. And also customer care team is always there to help you with any questions. **What do you dislike about SOAX?** Sometimes the connection is not so stable, but it didn't really affected the final result. I would also recommend introducing some new pricing for smaller businesses and developers. **What problems is SOAX solving and how is that benefiting you?** I work with data collection and analysis, and you usually need a proxy for that. Especially speaking of sourcing from various sites and regions. **Official Response from Maria Kazarez:** > Thank you, Olga, for your feedback. We will keep improving for you 👍 ### 9. Excelelnt Product, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about SOAX?** - I loved the support team being so patient - I loved the ability to choose proxy geolocation - I love the option of Wifi vs mobile proxies **What do you dislike about SOAX?** nothing so far, every challenge I have thrown at the support team they have proposed a solution **What problems is SOAX solving and how is that benefiting you?** We are a web scraping provider, and SOAX have been able to give us a large enough proxy pool that meets our large scale requirements **Official Response from Maria Kazarez:** > We are always there for you 🤝 ### 10. Need proxies for data scrapping? SOAX is the best choise! **Rating:** 5.0/5.0 stars **Reviewed by:** Ilya B. | Product designer, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about SOAX?** Nice clean proxies, the first service that takes care of their customer's success rate and does so much for its increasing. Really cool customer service, quick response, nice gifs ;) **What do you dislike about SOAX?** The speed of the connection maybe but it's not so critical for our needs. **What problems is SOAX solving and how is that benefiting you?** SOAX helps us in data collecting from different search services. Easy doing because proxies are clean. **Official Response from Maria Kazarez:** > Thanks, Ilya, for your review! ### 11. An easy service for working with proxies of different countries. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about SOAX?** - reasonable price - easy of use - a wide range of countries to work with proxies **What do you dislike about SOAX?** - not informative traffic statistics in the control panel **What problems is SOAX solving and how is that benefiting you?** SOAX fully covers the need for proxies of various countries. No need to look for many different proxy providers. **Official Response from Maria Kazarez:** > Thank you for the review - we'll keep working of the dashboard 👍 ### 12. Narrow geo rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about SOAX?** The possibility to narrow geo and make it precisely targeted! Also, customer support and the team of sales are superb. **What do you dislike about SOAX?** There is no option to track traffic usage in detail, so I am looking forward to it! The rest is super fine. **Recommendations to others considering SOAX:** If you need very specific settings and a helping hand, then Soax is the company you go to! **What problems is SOAX solving and how is that benefiting you?** I work as a QA manager and using various geo helps me understand how the product is seen in every location. **Official Response from Maria Kazarez:** > Thank you for the review! ### 13. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about SOAX?** Soax is a service that we are generally satisfied with its service level and customer service. **What do you dislike about SOAX?** The number of available IP's should be increased **What problems is SOAX solving and how is that benefiting you?** Available local IP pool **Official Response from Maria Kazarez:** > thank you! ### 14. Excellent proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Serik S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about SOAX?** Soax is excellent for Google ads service **What do you dislike about SOAX?** Expensive traffic and small amoutt of traffic **What problems is SOAX solving and how is that benefiting you?** I solved prboles with small amout of suspensions of my accounts **Official Response from Maria Kazarez:** > thank you for the review! ### 15. Good price, high availability and support level. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about SOAX?** Provide test periods to test hypotheses on different proxies, support quickly responds to problems. **What do you dislike about SOAX?** Sometimes there are problems with network accessibility (very rarely), but usually, they are quickly resolve **What problems is SOAX solving and how is that benefiting you?** Transitions to different resources from different IP addresses **Official Response from Maria Kazarez:** > Thank you for your review! ### 16. Perfect customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about SOAX?** The way they are working with customers, attention, and always positive! Thank you to my personal manager! **What do you dislike about SOAX?** Speed sometimes. But they always found how to help. **What problems is SOAX solving and how is that benefiting you?** I am saving my time, for sure. **Official Response from Maria Kazarez:** > Thank you for such nice words! - [View SOAX pricing details and edition comparison](https://www.g2.com/products/soax/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+20%3A51%3A59+-0500&secure%5Bsession_id%5D=d49eb7f5-579c-44ab-8407-9e520cb2d17a&secure%5Btoken%5D=16b0645884ad29b9588c96ae34ea9a46da3c688a01ec33005b5c8a81f5daee61&format=llm_user) ## SOAX Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## SOAX Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Proxies** - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting ## Top SOAX Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (336 reviews) - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (425 reviews) - [Decodo (formerly Smartproxy)](https://www.g2.com/products/decodo-formerly-smartproxy/reviews) - 4.6/5.0 (658 reviews)