G2 reviewers report that SOAX excels in customer support, with users highlighting the quick response times and effective assistance from the support team. This is particularly beneficial for those who may need help navigating the platform or troubleshooting issues.
Users say that Decodo (formerly Smartproxy) stands out for its stability and reliability. Reviewers appreciate the consistent performance across regions, which is crucial for large-scale web data extraction, making it a preferred choice for users needing dependable proxy services.
According to verified reviews, SOAX offers a clear and straightforward pricing model, which users find reassuring compared to other providers that often require potential customers to contact them for quotes. This transparency can be a significant advantage for small businesses managing tight budgets.
Reviewers mention that Decodo's ease of implementation is a strong point, with many users noting that the setup process is straightforward and the dashboard is user-friendly. This can save time for teams looking to get started quickly without extensive training.
Users highlight that SOAX is particularly effective with various scraping frameworks, making it a versatile option for developers who need a proxy service that integrates well with their existing tools and workflows.
G2 reviewers indicate that while both products have high usability ratings, SOAX slightly edges out with a better overall user experience, particularly in areas like proxy rotation and traffic limits, which are essential for users who require flexible and scalable solutions.
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