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SmartPass Reviews & Product Details

SmartPass Overview

What is SmartPass?

SmartPass is a digital hall pass + student accountability solution that replaces traditional hall passes to foster better student outcomes. SmartPass empowers both students and educators, minimizes classroom disruptions, maximizes instructional time, and makes student management easier and less stressful. With the capacity to create virtual queues, room limits, and prevent specific students from meeting up, schools use SmartPass to streamline class-time management while improving school culture and safety. SmartPass does not require the use of student cell phones and does not use any type of GPS or RFID tracking. Students can use 1:1 devices or room kiosks to create a hall pass—for the bathroom, nurse, counselor, or any number of related needs or activities. Schools can customize which destinations require in-app teacher approval (e.g., nurse) and which only need a teacher’s verbal approval (e.g., water fountain).

SmartPass Details
Product Website
Languages Supported
English
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Product Description

SmartPass brings together Hall Passes, IDs, Flex time, and Attendance to create a unified, panoramic view of student movement throughout school buildings and across school campuses. More than 1 million educators and students are using SmartPass to increase instruction time and decrease disruptions, making student movement easier and less stressful for everyone.


Seller Details
Seller
SmartPass
Company Website
Year Founded
2019
HQ Location
New York, NY
Twitter
@GetSmartPass
344 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®

Jennifer H.
JH
Overview Provided by:
GTM Advisor | Full-Stack Marketer | Growth Architect

Recent SmartPass Reviews

Sarah B.
SB
Sarah B.Mid-Market (51-1000 emp.)
5.0 out of 5
"SmartPass"
SmartPass has made an incredibly positive impact on our campus climate. Our teachers are able to see who is out in the halls, monitor how frequentl...
MU
Melissa U.Mid-Market (51-1000 emp.)
3.5 out of 5
"It’s been fairly good"
It allows us to control our hallways better.
Tracy S.
TS
Tracy S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Smart Pass helped us clean up our hallways and problem behaviors in the restrooms immediately."
The ability to track where students are supposed to be and to block students from being out of class at the same time is wonderful. The data of how...
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SmartPass Media

SmartPass Demo - Closest Rooms
During room setup, you can tell SmartPass which rooms are closest. We know this is especially helpful for water fountains and bathrooms! These suggestions help control the flow of student traffic and help students spend less time out of class.
SmartPass Demo - iOS Pass Creation
On the SmartPass iPhone and iPad app… - Profile Pictures now appear when creating passes - Closest rooms will show up - It’s lightning fast
SmartPass Demo - Calendar Month & Day View
On the Calendar tab for teachers and students, they can see a list of all scheduled passes they have both for that particular day and the month—and click through different days easily.
SmartPass Demo - Pass Options
Tired of students requesting a pass every single period? Put a stop to frequent flyers with Pass Cooldown! Also set a Hallway Max Capacity so SmartPass can help you limit the number of students out of class at any given time.
SmartPass Demo - Schedules
This is the biggest change to SmartPass since our digital hall pass solution launched six years ago. Before Schedules, you only knew where a student was if they had an active pass. Now, your bell schedule and classes will show up in SmartPass, giving your team a complete picture of what’s happeni...
Play SmartPass Video
Play SmartPass Video

Official Interactive Demo

SmartPass demo available

Try an interactive demo created by the software seller (right here on G2).
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31 SmartPass Reviews

4.6 out of 5
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31 SmartPass Reviews
4.6 out of 5
31 SmartPass Reviews
4.6 out of 5

SmartPass Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartPassQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sarah B.
SB
Assistant Principal
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

SmartPass has made an incredibly positive impact on our campus climate. Our teachers are able to see who is out in the halls, monitor how frequently students are using the restroom or being out of class, and prevent encounters for students attempting to meet up. Admin are able to see records of how many minutes and how frequently students are out of class and limit passes for those taking advantage. It is overall a wonderful subscription that we use daily. It was very easy to integrate into our existing systems because of the Clever integration. Jennifer Porter has been fabulous for customer support and helped us figure out how to easily integrate a kiosk system for our teachers. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

I would like to have separate limits for kinds of passes. For example, a limit for restroom and water passes, and another limit for trips to the office or to services such as counseling or speech. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

SmartPass has helped us to get insight into who is out of the classroom, who is abusing the number of times they leave class each day, and who needs to be prevented from being in the halls at the same time. Review collected by and hosted on G2.com.

Response from Vincent Corrado of SmartPass

Thank you for sharing your positive experience with SmartPass! We're glad to hear that it has been a valuable tool for monitoring student movement and preventing meetups. Thank you for your suggestion for separate limits for different types of passes, and we'll keep that in mind as we continue to improve our system. In the meantime, consider toggling "counts towards pass limits" off for some of those locations you do not wish to tally. We will pass along your appreciation to Jennifer as well!

Tracy S.
TS
Assistant Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

The ability to track where students are supposed to be and to block students from being out of class at the same time is wonderful. The data of how many instructional minutes students are missing has been eye opening for both teachers and parents. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

We had some difficulty in getting accounts set up for subs but did get that worked out eventually. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Smart Pass has allowed us to limit the amount of times that students who seem to get into trouble together are actually out of class at the same time. It has allowed us to be able to track where students should actually be when they are out of class. Most importantly, the data of how much instructional time they are missing in a class, especially when compared to their grades in that class, has been invaluable in parent conversations. Review collected by and hosted on G2.com.

Response from Vincent Corrado of SmartPass

We're glad to hear that SmartPass has been helpful in improving the behavior and tracking of students in your school. We also agree, that missed class time data can really be eye opening! Thank you for your feedback about the substitute accounts, this is something on our radar to improve for our users!

TC
Assistant Principal
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

It offers a great view of student time out of class! Accountability for where students are at is clear & easy to see!! The adaptability within the system. It is clear this was built by a practitioner and I LOVE that they listen to what changes and updates would be helpful in the school setting!!! Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

I would love to have a way to put timelines on student restrictions in the system that would automatically remove the restriction at the end of the timeline. (for example, student encounter prevention or 0 passes available for a set period of time) Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

No paper passes!!! Easy to track where a student is at any given time! Review collected by and hosted on G2.com.

William B.
WB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartPass?

As an MTSS Tier 1 coach, we get real time data into the engagement and movement of our students during class. Our teachers have been able to use data from student passes to have constructive conversations about the amount of in class engagement with their students. Our teachers have been able to share time in and out of the classroom with parents when communicating about their students progress. Our admin team has been able to use the data to help spot trends on student movement, allowing us to relocate hallway supports as necessary. Our hall monitors and security, are able to report students who shouldn't be in the halls, allowing meaningful behavioral conversations between students and administrators. I am also impressed with the progress of feature updates and the companies willingness to take feedback and suggestions to continue to improve the product for us. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

I do not have any dislikes, because they are continually updating and improving their platform to support the needs of schools and students. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Helping support our tier 1 need for a pass system for our students to use during class periods. We have been able to move away from agendas and paper passes, to a digital pass system that gives our tier 1 team and administrators real time data of student movement through the building. Review collected by and hosted on G2.com.

Response from Abel Gonzales of SmartPass

Hi William,

Thank you so much for taking the time to share your experience with us. We greatly appreciate your positive feedback and are thrilled to hear how SmartPass has been instrumental in supporting your role as an MTSS Tier 1 coach!

It's also fantastic to hear how our real-time data insights have facilitated meaningful conversations among teachers, parents, administrators, and students themselves. We're especially pleased that you've found value in our continuous updates and improvements to support the needs of our customers.

We're honored to be a part of your efforts to create a positive learning environment for your students, and thank you once again for your glowing review.

Torrie M.
TM
Principal
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

I love SmartPass. We can keep kids out of the halls and restrict passes for students who would not be together. We have data about how long students are out in the halls and we can also limit the number of passes students are given each day. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

When you restrict a pass, but then you actually want to meet with those kids but they aren't allowed to have a pass at the same time, it can present a problem. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

SmartPass has helped us streamline data and keep kids out of the halls. It's a wonderful tool. Review collected by and hosted on G2.com.

Response from Vincent Corrado of SmartPass

Thank you for sharing your positive experience with SmartPass. We're pleased to hear that it has helped you streamline data and manage student movement effectively. Thank you for this feedback! In the time since your post we actually released a feature to allow admin, or teachers approved by admin, to override those preventions! You can find this where you setup your encounter preventions.

Sabrina A.
SA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

Smart Pass has cut down on office traffic so much and helped kids be more responsible for themselves for where they're supposed to be and when. I like the ability to limit number of passes and that you can temporarily close down locations. It was super easy to roll out and has an intuitive UI. We use it every day and the few times we've had a question or issue, the customer support is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The only issue I have currently is I would like to make a note mandatory when requesting to go to certain places. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Too many kids hanging out in the bathrooms or coming to the office just to kill time. Now they have to have a digital pass and we can see if they're supposed to be in the halls without having to ask for a paper pass. Review collected by and hosted on G2.com.

Response from Lee Barnes` of SmartPass

Hi Sabrina,

It brings a smile to our faces to hear that SmartPass is helping make students accountable for their behavior. Pass limits and temporarily closing locations are very popular features! We appreciate the nod to the intuitiveness of SmartPass. A lot of thought and hard work goes into user interface and user experience design.

I'll pass your feedback around mandatory notes along. I've also seen school staff deny passes with a message that says “request this pass again with a message”. Students seem to get the hint.

Thanks for your review!

Chad S.
CS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

There's lots of flexibility within SmartPass for room settings, pass limits, encounter preventions, individualizing SPass for grade levels or specific students. The data we get from SmartPass helps us to make some decisions monthly. It's easy to use, easy to manage, and we have seen a huge improvement around keeping kids in the classroom and not in the halls during classtime. The cusomter support is excellent! Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The reports feature is very limited. We have developed our own spreadsheet to pull the data and work it so we get it to look in a way that helps us make decisions. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Students were outside of class too much and too often. The use of SmartPass has addressed this issue for us in a big way and it was nearly immediately addressed within the first few days of the school year starting. Review collected by and hosted on G2.com.

Response from Lee Barnes` of SmartPass

Hi Chad,

I agree- Encounter Prevention is a pretty rad feature! I've posted a link at the bottom so our review readers can learn more. Our support team grows stronger every time someone raves about them.

Better reporting is a common feature request. We're committed to delivering easy and useful reports in app. Please stay tuned!

I'm so happy SmartPass is helping increase student class time! Thanks for your review!

See how SmartPass improved
Katie B.
KB
Assistant Principal
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

The backside of SmartPass is easy for an administrator, and on the front easy for the user. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

I wish SmartPass and a PBIS application would merge--we hate using so many applications. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Tracking students for safety purposes Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

Support at SmartPass is always available. They are always looking for ways to move forward and make life of teachers and admin easier. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

They have many ideas and sometimes they take longer than anticipated to get moving. There are a few things they had told us were coming last year that we are still waiting for. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Helped cut down on students in the hall and knowing where students are supposed to be. Review collected by and hosted on G2.com.

MU
Counselor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SmartPass?

It allows us to control our hallways better. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The students know how to play the system. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

It's helping us control students meeting up in the hallways. Review collected by and hosted on G2.com.

Response from Vincent Corrado of SmartPass

We're happy to hear that SmartPass is benefiting you by helping control student gatherings in the hallways. We understand the challenges with students finding ways to bypass systems and we're committed to improving SmartPass to minimize these issues. We'd love to connect to see where you are seeing these concerns popup so we can put these suggestions into consideration. We might be able to help mitigate some or all of this with a few best practices or settings changes as well!