Smartly Reviews & Product Details

Creativity and optimization, also bulk edits Review collected by and hosted on G2.com.

A lot of system errors happening inside. Review collected by and hosted on G2.com.

Reporting and campaign creation and optimization Review collected by and hosted on G2.com.

Sometimes it is slow to load which affect efficiency Review collected by and hosted on G2.com.

- Pivot Table makes it easier to check data in close and customize metrics

- Customer support is very helpful

- New features continuously being updated

- Easy to use Review collected by and hosted on G2.com.

Canvas ad type is quite buggy

Reporting on ad type is not sufficient Review collected by and hosted on G2.com.

Smartly.io is really intuitive using and the search space is really helpful. Also, Smartly.io makes the task you have to make so so easy since the interface is similar to any ads manager that you could use outside Smartly (in my case Facebook) and it's easy to find specifically what you're looking for related to your task. The knowledge base is also a great tool in the rare case when you don't find what you are looking for in the tool. And if that's not enough for you, you can have meetings like I had with my work team and the great Smartly.io team so that they could proper teach us how to use their tools! Isn't it amazing ! And they were always available to answer our questions. In conclusion, Smartly.io is an amazing tool and you should use it. End of story. Review collected by and hosted on G2.com.

I didn't fully use Smartly.io to the point where I would find something I really dislike. If I really have to point something out I'd say I don't really like the color purple, but hey that's my taste ;) Review collected by and hosted on G2.com.

With Smartly, we're able to automate the hyper-localisation of our social media advertising at scale, saving our ad specialists and creative studio countless hours of time.

The chat feature is great, no matter what the problem is, even if it's a Facebook issue and not related to Smartly, I can always rely on a specialist to solve any issue within minutes, and the team are all so friendly! Review collected by and hosted on G2.com.

There is nothing I dislike about the product - any bugs I've encountered are quickly resolved, and any features I've thought would benefit us have quickly been built. Smartly is truly a customer focused company. Review collected by and hosted on G2.com.

Multiple things are great about using Smartly. First of all they offer great tooling for automating campaigns set-ups, or creating feed-based ads where you can add external factors in your campaign. Also their support is great, they always respond really fast and most of the time are able to help you with your problems. Review collected by and hosted on G2.com.

There are currently no things that I dislike about Smartly. Of course, there are some features that they are currently not yet able to support through their tool, however, when you point those out, they put that on their "to-do list" for the upcoming time. Also, they constantly innovate their tool with, for example, most recently their Segment Asset Customization feature. Review collected by and hosted on G2.com.

The support team is doing a great job to answer questions, everything from recommendations to troubleshooting in a few minutes. Always so friendly. Easy to work scalable across different countries and work with Cross border feed, which saves a lot of time. Easy to work with feeds, both as a product feed and in videos. The support team is doing a great job to answer questions, everything from recommendations to troubleshooting in a few minutes. Always so friendly. Easy to work scalable across different countries and work with Cross border feed, which saves a lot of time. Easy to work with feeds, both as a product feed and in videos.The support team is doing a great job to answer questions, everything from recommendations to troubleshooting in a few minutes. Always so friendly. Easy to work scalable across different countries and work with Cross border feed, which saves a lot of time. Easy to work with feeds, both as a product feed and in videos. Review collected by and hosted on G2.com.

Very hard to navigate with the new dashboards. Hard to overview the campaigns and some default dashboards disappeared, which is pretty bad. Hard to get an overview of scheduled campaigns and to get an overview of the budget. Sometimes very buggy, which resulted in some extra checks for the campaigns. Some functionality is missing when working with cross border feed, meaning that we had to redo them, which is pretty bad. Review collected by and hosted on G2.com.

I like the overall interface and the quickness/ease of use of the platform. Review collected by and hosted on G2.com.

Better preview options for ads in draft mode. We often need to send these to clients and certain versions don't render properly such as dynamic ads or asset customization ads. A solution to this might be to just grab any image in the product feed and a variation of the copy. Basically we just want some way to show clients what these ads look like even if we explain to them that they are dynamic and will change. I'd love to see even more image and video templates. Review collected by and hosted on G2.com.

The support and the chat, interface, so much quicker to launch campaigns Review collected by and hosted on G2.com.

A bit buggy sometimes and that all Facebook updates are not there right away. Review collected by and hosted on G2.com.

I really like the automated feed and budget pools. Review collected by and hosted on G2.com.

I think the reporting integration with google sheets can be more intuitive. Review collected by and hosted on G2.com.