Smartly Reviews & Product Details

Smartly is a great intuitive platform that allows for me to seamlessly create hundreds of marketing ads just at my fingertips. They are fully integrated with Facebook and are always making sure to integrate with all their new products and features. Smartly also has a great customer support feature making setup and troubleshooting super easy. Review collected by and hosted on G2.com.

They need more integrations with other paid media channels. Currently they only have integrations with Facebook and Snapchat. I know they are working on others. Review collected by and hosted on G2.com.

The creative possibilities and performance optimization possibilities within the platform. Budget pooling, image templates as just some examples of features that have helped our account grow. Review collected by and hosted on G2.com.

So far there isn't much I dislike about the platform, it's only helped us improve our social accounts. Review collected by and hosted on G2.com.

The new smartly feed feature allows to create campaigns in multiple languages for multiple countries, and edit them easily. Review collected by and hosted on G2.com.

Bugs and glitches are too frequent, the consequence is low quality in campaigns Review collected by and hosted on G2.com.

Managing a lot of campaigns very easily. It allow us to manage many countries and test things very easily. It is great for the design team to be with us. Review collected by and hosted on G2.com.

Our operations being too complex result in a lot of errors, connection to many partners is difficult. Review collected by and hosted on G2.com.

Automation and optimization features that improve campaign results and the customer support function. Review collected by and hosted on G2.com.

Smartly can improve the creative creation tool to allow designers to adopt Smartly beyond creating creatives for paid social. Review collected by and hosted on G2.com.

I like the Smartly interface, customer support, and how the campaigns are managed without any human input. Review collected by and hosted on G2.com.

It is a platform that is constantly causing problems regarding permissions, bugs, and it requires so many clicks taking just too long to push a campaign. Review collected by and hosted on G2.com.

It's possible to copy paste an entire campaign from an account to another one, also the support team is amazing ! Review collected by and hosted on G2.com.

some bug sometimes, but it's to improve the website Review collected by and hosted on G2.com.

The interface makes it easy to clearly determine the drivers of performance and to address delivery issues or concerns. Review collected by and hosted on G2.com.

It would be great to see Learning Phase notifications within Smartly, since the Learning Phase is so important to delivery and overall campaign performance. Review collected by and hosted on G2.com.

Image & video templates

Optimization Strategies features

Pivot tables

Realy satisfied with our Customer Success Market Lead Burcu, she is very kind and helpful. Review collected by and hosted on G2.com.

Some errors take a long time to get solved.

For example, creatives getting duplicated when creating new ads, we've mentioned this error in Chat couple of months ago, Review collected by and hosted on G2.com.

The support chat is a great addition to an already comprehensive support section Review collected by and hosted on G2.com.

Some UI features are not very intuitive especially in the audience creation Review collected by and hosted on G2.com.