Users report that SmarterMail's "Ease of Admin" score of 8.7 indicates a user-friendly interface for managing email accounts, while MailEnable's higher score of 9.7 suggests even more streamlined administrative features, making it easier for IT teams to handle large volumes of users.
Reviewers mention that SmarterMail's "Quality of Support" rating of 7.3 reflects some challenges in response times, whereas MailEnable's score of 7.8 indicates a slightly better support experience, with users appreciating quicker resolutions to their issues.
G2 users highlight that SmarterMail's "Ease of Setup" score of 8.3 shows it is relatively straightforward to install, but MailEnable's 9.0 rating suggests an even more intuitive setup process, which can be crucial for businesses looking to minimize downtime.
Users on G2 note that SmarterMail's "Meets Requirements" score of 7.6 indicates it covers essential features, but MailEnable's higher score of 9.0 suggests it better aligns with user needs, particularly in terms of advanced functionalities like email archiving and compliance tools.
Reviewers say that while SmarterMail has a solid overall rating of 3.7, MailEnable's higher rating of 4.3 reflects a more favorable user experience, particularly in the mid-market segment where MailEnable is more popular.
Users report that SmarterMail's product direction score of 6.1 indicates some uncertainty about future updates, while MailEnable's score of 6.5 suggests a more positive outlook on ongoing development and feature enhancements, which is important for long-term planning.
Pricing
Entry-Level Pricing
MailEnable
No pricing available
SmarterMail
No pricing available
Free Trial
MailEnable
No trial information available
SmarterMail
Free Trial is available
Ratings
Meets Requirements
9.0
10
7.6
18
Ease of Use
8.3
10
7.5
18
Ease of Setup
9.0
5
8.3
5
Ease of Admin
9.7
5
8.7
5
Quality of Support
7.8
9
7.3
16
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