---
title: SmarterMail Reviews
meta_title: 'SmarterMail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 27 reviews by the users' company size, role or industry to
  find out how SmarterMail works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 27
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# SmarterMail Reviews
**Vendor:** SmarterTools  
**Category:** [Email Software](https://www.g2.com/categories/email)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 27
## About SmarterMail
SmarterMail, available on Linux, as a Docker container, and Windows, is the only business email server with native support for Exchange protocols such as MAPI, EWS, and EAS, eliminating the need for extra software or plug-ins. SmarterMail delivers full Exchange-level functionality at a fraction of the cost, with lower hardware requirements, greater stability, and reduced maintenance. SmarterMail also includes built-in team collaboration tools like audio/video chat and Online Meetings at no additional charge. SmarterMail‘s Marketplace makes it easy to extend functionality with integrations such as OnlyOffice, Collabora, and AI platforms like ChatGPT. Plus, SmarterMail's High Availability solution ensures redundancy and fault tolerance across multiple servers.




## SmarterMail Reviews
  ### 1. poor setup for an email platform

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2018

**What do you like best about SmarterMail?**

It was certainly a fully functional, but not totally great system. I felt like it could've used a lot more sophistication in terms of the layout, user friendliness, etc.

**What do you dislike about SmarterMail?**

I'd say it felt old-school in the sense that it just didn't have the full functionalities that I'd want from an email client. It felt as detached from a gmail-like system as possible, and I considered moving to g business suite for that exact reason.

**What problems is SmarterMail solving and how is that benefiting you?**

having a company email system, first and foremost. 


## SmarterMail Discussions
  - [What is SmarterMail used for?](https://www.g2.com/discussions/what-is-smartermail-used-for) - 1 comment

- [View SmarterMail pricing details and edition comparison](https://www.g2.com/products/smartermail/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+10%3A48%3A38+-0500&secure%5Bsession_id%5D=6d9ae6c1-dec2-4e03-bacf-cc4569e260c4&secure%5Btoken%5D=4a0dca06725b1d5e959d248fa9e806e0070ac4d848f0a32e14d96fdfeb4e8d06&format=llm_user)

## SmarterMail Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top SmarterMail Alternatives
  - [Zimbra Collaboration Enterprise Collaboration](https://www.g2.com/products/zimbra-collaboration-enterprise-collaboration/reviews) - 3.6/5.0 (123 reviews)
  - [MailEnable](https://www.g2.com/products/mailenable/reviews) - 4.3/5.0 (15 reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,436 reviews)