Small Improvements Reviews & Product Details

This platform is very simple to use as an admin and end-user. The support I get from their customer success team is phenomenal, specifically Lindsay Sandars. She is always supportive and anytime we have issues she responds immediately with solutions. Review collected by and hosted on G2.com.

There are some limitations to the system for our growing organization, but when we share feedback with the customer success team they are open to listen and try to incorporate those changes in future enhancements. Review collected by and hosted on G2.com.

We’ve been using Small Improvements for 10 years for team performance management, and it continues to be an outstanding solution. The platform is easy to use, highly reliable, and integrates well with our HR tools. Setting up review cycles is simple, and department heads can easily manage their own customized reviews.

What truly sets Small Improvements apart is the exceptional customer support — always thoughtful, responsive, and genuinely helpful. After a decade of use, we can confidently say it’s one of the most reliable and supportive services we’ve worked with. Review collected by and hosted on G2.com.

Small-improvements is a great service but it is nit a full HRIS. That said it is very effective when integrated with one. Review collected by and hosted on G2.com.

Small Improvements provides an intuitive and user-friendly interface for managing performance reviews and continuous feedback. The ease of use and integration with other tools make it a great choice for organizations looking to streamline their review processes. The ability to customize review cycles and gather 360-degree feedback enhances transparency and growth within teams. Customer support was great, and Alec was amazing to work with! Review collected by and hosted on G2.com.

From an admin perspective, setting up the platform was a bit challenging, as it was not immediately clear how to structure review cycles. It would be helpful if the system offered generic standard review cycles for year-end or quarterly performance reviews to simplify the process. Additionally, a great enhancement would be the ability to host meetings and calls directly within the platform to eliminate the need for multiple tools. Another valuable feature would be an AI-powered note-taker, similar to Otter.ai, to capture meeting notes and track goals efficiently. Lastly, while the platform is easy to use, some features could be more customizable, especially reporting and analytics, and the UI could benefit from a more modern update. Review collected by and hosted on G2.com.

Such a wonderful and easy-to-use performance management system! Review collected by and hosted on G2.com.

I wish there were more frequent reminders on when to send email notifications about check-ins, meetings, etc. Review collected by and hosted on G2.com.

I really appreciate how streamlined the review cycles and performance feedback features are. It’s easy for employees and managers to provide structured input, sign off on reviews, and keep track of goals. The interface feels intuitive from a regular user’s perspective, and the review templates let us capture meaningful feedback without too much admin overhead. Review collected by and hosted on G2.com.

The integration settings can be confusing and cumbersome, especially when it comes to SFTP or HRIS connections. As an admin, I find the setup process more complicated than it should be, and the documentation, while helpful, still leaves a lot of guesswork. It would be great if there were more user-friendly integration tools built directly into the platform, so we wouldn’t have to do so much manual troubleshooting. Review collected by and hosted on G2.com.

The most helpful part of Small improvements is how we can have a full cycle performance review, 360 feedback, 1:1 meeting in 1 place. As an HR practitioner, it helps us be on track on our employee’s development. Review collected by and hosted on G2.com.

I think what can be improved is the speed whenever I search names or cycle, it can sometimes takes too long. Review collected by and hosted on G2.com.

I have used Si in both areas of my job. The most beneficial was leading CS Operations. The ability to conduct a complete performance review (Including self-assessments) was the most impressive feature we utilized. Documentation being a huge challenge when we first adopted the tool, Si helped the org keep track of goals, agendas for 1:1's even the frequency of my leadership meeting with their staff! Review collected by and hosted on G2.com.

I would like to have the ability to have shared agendas. In meetings that are not 1:1, it would be really cool to be able to group participants to be able to see the agenda and interact. this feature request is something I would use VERY often! Review collected by and hosted on G2.com.

I have found that Small Improvements is an easy-to-use, effective and impactful system to measure performance at my company. It is very easy to use for all levels of employee, has a lot of great features and has helped our company really define our mid year and annual performance review cycles. Review collected by and hosted on G2.com.

I don't have many critiques of Small Improvements. I do think that adding on new features or trying to customize something for our organization was a bit complicated but not a huge lift. Review collected by and hosted on G2.com.

Small Improvements allows us to keep a strong pulse between managers and employees. We have multiple ways to communicate within a structured, yet flexible, space throughout the year. We leverage it for quarterly check-in's, 1:1 meetings, and 360 feedback. We love how we can capture tasks, talking points, and notes (but also how it keeps us accountable to tasks from meeting to meeting). It's an easy interface and allows for flexibility in designing our own templates. Review collected by and hosted on G2.com.

There is so much applicability of the tool, we often come up with "bolt on" ideas we'd like to have and there are limits to what can be added quickly. Review collected by and hosted on G2.com.

I love the ease of navigating the directory and the amount of information I am able to enter for each employee's profile. I also enjoy the way that reviewers can be entered in bulk, the way their photos show up next to the reviewee's name in the cycle (so I can tell at a glance who the reviewers are), and the ease of the extension process. The "impersonate" feature is also extremely helpful for doing quick audits of performance reviews and troubleshooting problems. Customer support is also very responsive and helpful! Review collected by and hosted on G2.com.

I do not like that it now automatically adds the reviewee and manager to the feedback cycle as reviewers, as these folks do not need to complete "feedback," only the evaluation. It is tedious to delete them every time before adding reviewers in. The nudging process is also unclear, as it seems that no matter what I choose in the cycle settings, folks still receive nudges randomly or very late. I also wish there was a feature to request reviewee nominations from managers straight through the platform. I am currently using Smartsheet to supplement this. Review collected by and hosted on G2.com.