# SimpleTix Reviews
**Vendor:** SimpleTix  
**Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 87
## About SimpleTix
Online Ticketing software has never been so easy &amp; affordable. SimpleTix is like your own in-house ticketing system.



## SimpleTix Pros & Cons
**What users like:**

- Users love the **ease of use** of SimpleTix, finding event creation and ticket purchasing quick and straightforward. (19 reviews)
- Users commend **SimpleTix&#39;s ticketing system** for its ease of use and reliable performance for events. (12 reviews)
- Users commend the **responsive and helpful customer support** from SimpleTix, praising their consistent assistance and problem-solving. (7 reviews)
- Users value the **ease of use** of SimpleTix, appreciating its simplicity and excellent support throughout the process. (7 reviews)
- Users praise the **intuitive user interface** , highlighting its ease of use for ticket purchases and event management. (7 reviews)
- Users love the **user-friendly event management** of SimpleTix, which simplifies ticket selling and event setup. (6 reviews)
- Setup Ease (6 reviews)
- Users find the **easy setup** of SimpleTix convenient for event management and ticket scanning efficiency. (5 reviews)
- Response Time (5 reviews)
- Features (4 reviews)

**What users dislike:**

- Users are frustrated by **ticketing issues** , including lack of season packages and difficulties with waitlist management. (6 reviews)
- Users find the **difficult setup** process cumbersome, especially when balancing multiple events and financial reports. (2 reviews)
- Users note a **learning curve** at first, but setup becomes easier with improved interface and support. (2 reviews)
- Users express frustration over the **limited customization options** in SimpleTix, impacting branding and user experience. (2 reviews)
- Users find SimpleTix has **limited functionality** , missing features like auto-generated press releases and advanced notification options. (2 reviews)
- Users find the lack of **essential features** in SimpleTix, such as spot allocation and automated updates, frustrating. (2 reviews)
- Payment Issues (2 reviews)
- Branding Issues (1 reviews)
- Connectivity Issues (1 reviews)
- Customization Difficulty (1 reviews)

## SimpleTix Reviews
  ### 1. Easy Ticket Sales Without Extra Card Readers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethel B. | Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about SimpleTix?**

Easy to sell tickets without needing additional card readers

**What do you dislike about SimpleTix?**

It charges a large fee that we have to pass on to customers

**What problems is SimpleTix solving and how is that benefiting you?**

It helps with selling gate entry fees without needing an additional device and internet

  ### 2. Easy to Use and Navigate, But Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matt B. | Owner and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about SimpleTix?**

I appreciate how simple it is to use and how easy it is to navigate.

**What do you dislike about SimpleTix?**

I feel that the customer service team often assumes you already know what to do, which I don't find helpful. When I reach out with questions, they tend to just send me links to pages without providing much explanation or context.

**What problems is SimpleTix solving and how is that benefiting you?**

This platform provides an affordable and efficient ticketing solution that is well managed and integrates seamlessly with my preferred payment partners.

  ### 3. An Excellent Choice for Our Christmas Festival. SimpleTix is the perfect partner for our event.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lynda H. | Director of Choral Activities, Professor of Music, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about SimpleTix?**

SimpleTix delivered outstanding results for our Christmas Festival, successfully managing 3,200 tickets over four days without a single issue resulting in record ticket sales in just one year of working with SimpleTix. The ticket scanning worked perfectly across both iOS and Android devices, and their promotional code system handled all our discount campaigns with ease. Their customer service team was consistently responsive and helpful.

**What do you dislike about SimpleTix?**

After switching from Eventbrite, we are thoroughly satisfied with the platform. SimpleTix has exceeded our expectations in every aspect, from sales to attendance tracking. And in fact because of the ease of use and customer support, we have begun to use SimpleTix for multiple other events on our campus.

**What problems is SimpleTix solving and how is that benefiting you?**

SimpleTix has significantly improved our event management:

- Successfully handled multiple ticket types (adult, senior, student)
- Excellent promotional code system that processed $8,700 in discounts
- Valuable real-time attendance tracking showed impressive 91.2% attendance rates

  ### 4. Easy to use, Reasonable Fees, GREAT Customer Support, and Continual Improvements and New Functions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2023

**What do you like best about SimpleTix?**

They steadily roll out new functions and features and refresh pages for easier navigation.

**What do you dislike about SimpleTix?**

I would like to offer subscription packages that combine general admission tickets with reserved seating.  Would also like to have a donation option on reserved-seat ticket events.

**What problems is SimpleTix solving and how is that benefiting you?**

We needed a ticket system that was simple to setup and administer, had reasonable fees, and offered all the functions we required.  SimpleTix does that and more.  We can link the system into our website and integrate it with other systems directly or via Zapier.  The Box Office app is easy to use and it is very easy to scan tickets with their scanner app using smart phones.

  ### 5. A few key features of functionality would make this product way better

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts

**Reviewed Date:** June 01, 2025

**What do you like best about SimpleTix?**

I love that it is simple, and it is relatively straight forward to set up an event. I also like that it is free to get started unlike Eventbrite.

**What do you dislike about SimpleTix?**

I dislike that its hard to switch to a paid plan. The UI has prevented me from doing so although the website says there is a paid plan feature. I also dislike that there are no options for passing off ticket fees for the buyer for Pay what you can tickets. Given the state of our economy, a flexible pricing model has been how I've balanced getting folks to an event while raising revenue. When this feature is not available, I loose out on 100s of dollars from patrons that can pay for their contributions.

**What problems is SimpleTix solving and how is that benefiting you?**

The need to ticket people for events and have a flexible pricing model.

**Official Response from Vikram Bodas:**

> Thanks so much for your feedback!

You're absolutely right about the paid plan confusion - our apologies! That premium plan language was outdated and we've now updated it throughout our site. We actually just have one simple pricing model: 79 cents + 2% per ticket sold.

Great news about your feedback on passing ticket fees to buyers for "Pay What You Can" tickets - this feature is actually on our product roadmap and is actively being worked on! We totally understand how important this is for your revenue.

We're so glad SimpleTix is working well for your events, and thanks again for the helpful feedback!

- Vikram Bodas, Co-Owner

  ### 6. Confusing at Times

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Entertainment

**Reviewed Date:** June 13, 2025

**What do you like best about SimpleTix?**

The Front Page seeing the Events but........

**What do you dislike about SimpleTix?**

I am new and still learning, but I would love to see more of what we keep in our pockets.....what actually moves over to stripe....the reports have to much info in them as far as time and date....i'm sure its necessary for some people...but I would like it simpler.  Date of Purchase Name of Customer, amount of ticket, fees to simple tix, fees to stripe, how much was transferred to stripe.  I am having a hard time balancing out the events.  We have more than one event listed. and I never know the exact amount per event that was transferred.

**What problems is SimpleTix solving and how is that benefiting you?**

I don't know what you mean.....simpleTix does no solve my problems

**Official Response from Vikram Bodas:**

> Hi there,

Thanks for your feedback, and welcome to SimpleTix!

The reporting features you mentioned — like date of purchase, customer name, ticket amount, and service fees — are all available in our reporting center which can be found under Reports at manager.simpletix.com. You can view this data by order or event, and even export it to CSV. 

If you need help navigating it or want more clarity, we’d be happy to walk you through. Please feel free to book time with me here: https://shorturl.at/J4965

Best,
Vikram, Co-Owner

  ### 7. Simple like the name. Easy to use and setup. Works fantastic.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts

**Reviewed Date:** July 17, 2025

**What do you like best about SimpleTix?**

It is very easy to setup and price your event. There is lots of control of different prices and ticket types. Also the support people are very prompt and helpful.

**What do you dislike about SimpleTix?**

Well if you compare SimpleTix to On The Stage simple tix is missing some integration features like automated emailing of customers to help sell tickets, but that is not all that important because you can link with mailchimp to do that. So I guess I'm saying that SimpleTix requires more 3rd party integrations compared to OTS which is all in one.

**What problems is SimpleTix solving and how is that benefiting you?**

It sells our tickets. Wouldn't be here without it.

  ### 8. I have recommended them since the beginning!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about SimpleTix?**

We’ve been using Simpletix for approximately six years, and from the very beginning, they’ve stood out as an innovative and proactive organization. Their dedication to customer service is exceptional, and they are incredibly responsive to user issues, offering timely functional fixes whenever necessary. Given that we’re in the events industry, we know that quick assistance is crucial—and Simpletix has consistently delivered. I can remember when the SimpleTix founder called me directly to provide an assist - that's not merely customer service - that is customer devotion!

They make us look good! The platform has continuously improved over the years, and as an experienced event planner, I now look forward to seeing what new features they roll out next. Simpletix has introduced functionalities I didn’t even realize I needed, but which have significantly enhanced my event presentation. Their improvements have truly elevated the experience for both me and my attendees.

Since incorporating Simpletix's articulated seating selection for our galas, I've seen a dramatic reduction in the time spent on micromanaging details. More importantly, the platform’s user-friendly interface has made it incredibly smooth and straightforward for our guests to use. Over the last few years, with thousands of attendees, we've had only a handful of customer-related issues—all of which were user errors. The time savings, combined with the platform's reliability, has made our organization appear highly professional and efficient. Truly in 6 years there has not been online lag or server dropout. They are wizards!

The direct communication features and seamless integrations have truly streamlined our event management process. What once felt like a mountain of logistical challenges now feels manageable, even effortless. My teams onsite have reported that checking in guests in bulk is now simple, requiring no extra equipment or hassle. This has made events run much more smoothly upon first arrival, while at the same time we are confident that we’ve captured all necessary metrics for easy reporting from the SimpleTix portal post event—critical for budget planning and requests for future funding.

From start to finish, Simpletix has been an innovative and indispensable partner in our growth. Their platform has become a cornerstone of our event planning and execution, and we couldn’t imagine running our operations without it.

**What do you dislike about SimpleTix?**

There aren't many downsides, but I would love to see a silent auction feature added. 
In the beginning, the portal setup UI was a bit challenging to navigate, but that has improved significantly. The user interface has evolved into a more intuitive experience—it's truly a night-and-day difference! New users won't even know what I'm referring to.

**What problems is SimpleTix solving and how is that benefiting you?**

Our largest event of the year is a high-end black-tie gala awards program, where ticketing typically involves groups booking tables and individual seats-so configurations of seating all over the place for one single huge event. 

After an initial thorough hunt by my research team, SimpleTix was the only platform offering direct seat selection. At the time, TicketMaster’s platform didn’t offer this level of detail. With SimpleTix, I can easily map seating according to any venue layout, ensuring all details are finalized to meet the high expectations of our audience and provide unique and personalized VIP accommodations.

  ### 9. Really simple and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camille G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about SimpleTix?**

I love how easy it is to change the customers' event dates.

**What do you dislike about SimpleTix?**

I would like to be able to select a single day range of orders.

**What problems is SimpleTix solving and how is that benefiting you?**

Ease of selling tickets and making them marketable.

  ### 10. Basic but easy to use platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2024

**What do you like best about SimpleTix?**

SimpleTix is easy to use.  Our trainer, Shawn, was very responsive to our questions and patiently walked us through the learning process.   SimpleTix is pretty simple to use.  Even though it has limited features we decided to use it due to it's simplicity and low fees.

**What do you dislike about SimpleTix?**

Only a couple of downsides.... 1. We wanted to give our guests the option of paying the fees for credit card ticket purchases.  The program does not easily allow this to be optional,  as most other software platforms do.  We had to choose either to absorb the cost for all or pass the cost on to our guests for all.  2. We wish we had the ability to require guests to leave an email OR phone number.  Instead we had to choose which to require.  3. We used the software to document check payments for tickets.  We were told the fee would be $.25 per transaction.  Instead, the full transaction fee was "charged" as if it was a credit card payment.  Although the full fee wasn't actually charged, the appearance of this fee amount on our documents was confusing.  It would be very nice if, when we post a cash/check payment, the system would automatically adjust the fee amount to $.25.

**What problems is SimpleTix solving and how is that benefiting you?**

It allowed us to accept credit card payments for tickets, rather than having to ask guests to write and mail in checks.

  ### 11. Great Ticketing Software, Better Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about SimpleTix?**

The free and unparalleled support. Hands down.  The software is very good and we've slowly learned to use it, but we've encountered some bugs and we've asked to do some unusual things, and as the primary user, I've made a lot of mistakes. The cordial, able, and prompt service and support we've received is unquestionably what has kept us here. Viva Mr. Hunter and his team!

**What do you dislike about SimpleTix?**

We moved from two other ticketing platforms. Among them Brown Paper Tickets which had some features that simpletix doesn't. It autogenerated press releases, which was pretty cool. It also had a push features in which it sent all the tickets sold by event to emails at 6 AM. Simpletix does not have those features.

**What problems is SimpleTix solving and how is that benefiting you?**

Not only does Simpletix let us sell tickets, but it also has some basic CRM features that are very important such as automatically pulling emails into mailchimp. That's amazing. Plus, with 18 months (?) experience, we're able to create windows relatively quickly now.  Plus, again, we've made some unusual asks and I truly believe that Mr. Hunter and his team have first tried to see if they can say 'yes' before the answer us. Sometimes it's 'no', but that's reasonable and rare.

  ### 12. Simple, easy and effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment

**Reviewed Date:** May 24, 2025

**What do you like best about SimpleTix?**

Simple Tix was the perfect ticket engine for our coffee pop-up event. Each guest was able to access tickets easily and emailed reminders of the event. Thank you!

**What do you dislike about SimpleTix?**

The engine was great and worked well for us.

**What problems is SimpleTix solving and how is that benefiting you?**

Supported with providing us a ticket engine

  ### 13. Amazing Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about SimpleTix?**

We are a small startup in a very rural area and SimpleTix has been nothing short of amazing. From intuitive design that makes it easy for us not so tech savvy folks to set up an account and events. It's like it was made specifically for the business we are trying to do, even though we are extremely specialized. And if for some reason we do goof something up, the support is PHENOMENAL. Even Amazon, in its prime (pun intended) couldn't hold a candle to these guys. There is only one other company that has ever impressed me so much with their customer service. I think I've had to contact them twice, and both times they were SO fast to get back to me. They also fixed my problem fast, but even if they hadn't, a company that gets back to you and keeps you in the loop as a problem is being solved...that's practically unheard of these days. MORE PEOPLE NEED TO USE SIMPLETIX because if ever there was a tech company that deserved support..it's this one!

**What do you dislike about SimpleTix?**

I have yet to experience one, but I'm also a basic user. So I can't speak to more complicated event scheduling.

**What problems is SimpleTix solving and how is that benefiting you?**

We use SimpleTix to offer tickets for our seasonal event. It has been an easy way to implement an online offering that frees us up to work on the physical end without worrying about the online sales as well. It also tracks how many people come to the site, which helps us gauge our advertising as well.

  ### 14. Great software, personal service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about SimpleTix?**

Love the functionality and the flexibility of the software, whilst staying simple and affordable enough for small organisations such as ours to implement. Whenever we've had an issue or query, team are always amazing at helping out, and response time is excellent.

**What do you dislike about SimpleTix?**

Had issues with connecting Square readers with the organiser app in the first few months, but issues seem to have reduced significantly now and only occasional issue with the two apps 'talking to each other', and usually resolved by closing app and reopening.

**What problems is SimpleTix solving and how is that benefiting you?**

Low cost implementaiton, similar user experience to other ticketing providors meaning familiarity for front end users. Main reason we moved from Eventbrite to Simpletix, was the in-person box office functionality and the ability to accept card payments via Square, using existing software (we found you in the Square app marketplace).

Integrations with Zapier allows us to use information to collect event feedback once a person has scanned in. Seating charts are also extremly useful, the the swiftness of creating an event is amazingly fast and intuative (espeically compared to Eventbrite which just seems clunky and slow in general).

  ### 15. Very easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about SimpleTix?**

Simpletix does some of the work of planning ticketed events and classes for me by seamlessly integrating with Square (I don't have to invoice customers or collect from them on site) and sending reminders for classes, which I often dont have time to do.

**What do you dislike about SimpleTix?**

no downsides Ive seen, been very pleased with it

**What problems is SimpleTix solving and how is that benefiting you?**

I no longer have to take CC info over the phone and I don't have to remember to send reminders.

  ### 16. Checks all the boxes!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about SimpleTix?**

It really does have all the options I need to sell tickets for events that we have at our business.

**What do you dislike about SimpleTix?**

I don't have any complaints at this time.

**What problems is SimpleTix solving and how is that benefiting you?**

it allows us to schedule out events and customize the amount of people for each time slot which is important to us since we have limited parking at our business.

  ### 17. Reliable and User-Friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sammy C. | Regional Marketing Manager – Europe &amp; Canada, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about SimpleTix?**

I really appreciate how user-friendly it is. The interface is intuitive, making it easy to set up events and manage ticket sales.

**What do you dislike about SimpleTix?**

pricing structure, as it can be a bit confusing. I will say a more streamlined process for these features would enhance the overall experience

**What problems is SimpleTix solving and how is that benefiting you?**

SimpleTix help me a lot with organizing events. It make selling tickets super easy and keep everything in one place. I don’t have to worry about track registrations or payments, which save me a ton of time. Overall, it just make my life a lot easier when plan events.

  ### 18. SimpleTix Helps Scale Our Events with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about SimpleTix?**

The platform’s ability to integrate easily with payment gateways and social media for promotions makes it incredibly efficient for ticket sales and marketing.

**What do you dislike about SimpleTix?**

While SimpleTix is generally easy to use, it can be challenging to navigate certain advanced features without additional guidance or tutorials.

**What problems is SimpleTix solving and how is that benefiting you?**

It solves the problem of managing complex seating arrangements, allowing us to offer customized seating options for our events. This has enhanced the attendee experience and improved our overall event management efficiency.

  ### 19. Very Pleased with Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about SimpleTix?**

Our event was able to easily reach a new audience and allow for immediate ticket purchase to our event.

**What do you dislike about SimpleTix?**

I wear all of the hats at my organization and it took me awhile to get started.  After I was oriented it was not difficult to set-up the event

**What problems is SimpleTix solving and how is that benefiting you?**

SimpleTix allowed for immediate ticket sales to a new audience.

  ### 20. Would highly recommend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Casey C. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about SimpleTix?**

I like how simple the process is for setting up an event and scanning in the tickets for entry.

**What do you dislike about SimpleTix?**

I am not a fan of the login as it sometimes doesn't work.

**What problems is SimpleTix solving and how is that benefiting you?**

I haven't had very many problems but sometimes the login doesn't work effectively on phone vs. computer.

  ### 21. Easy to use. Very convnient. Excellent customer Service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about SimpleTix?**

Easy of use and hands on help. Easy Start up

**What do you dislike about SimpleTix?**

Nothiung thus far.  Coordinating halp can take a little time but always helpful.

**What problems is SimpleTix solving and how is that benefiting you?**

Getting timely payments and headcounts

  ### 22. works for us

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about SimpleTix?**

It's intuitive, and the waitllist and attendee communications functions are great.

**What do you dislike about SimpleTix?**

There is no way to open up a spot in an event for a particular person on the waitlist. This would be a very helpful feature. It would also be helpful for the bar on the homepage showing tickets sold for each event to only show tickets for future event times rather than aggregating all of them (or have an option to switch to this)

**What problems is SimpleTix solving and how is that benefiting you?**

Ease of registering class & event attendees and keeping track of revenue/overall sales

  ### 23. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** March 20, 2025

**What do you like best about SimpleTix?**

It was easy to navigate, and made collecting tickets and funds a breeze!

**What do you dislike about SimpleTix?**

There was nothing to dislike, it was simple

**What problems is SimpleTix solving and how is that benefiting you?**

Collecting registrations

  ### 24. SimpleTix has your back!

**Rating:** 5.0/5.0 stars

**Reviewed by:** C B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about SimpleTix?**

After researching ticket platforms for days, SimpleTix lower fees and not having to commit to a plan were the first things to draw me in.
The platform itself is very user friendly and easy to navigate with plenty of examples available and help along the way to inspire you. 
Once you've completed loading all of your info into an event, SimpleTix sends an email with a checklist of things to help make sure you covered all of the bases AND they send a list of pre-made social media posts VERY specific to your event. So helpful!!
SimpleTix is very supportive of the venue, making the experience actually enjoyable. Everything is thoughtfully executed and support is never an issue and accessible through short direct videos or live chats.
It was easy to integrate ticket sales directly through my website and all of the necessary features were conveniently placed so I wasn't in a constant loop.

**What do you dislike about SimpleTix?**

For me there haven't been any downsides to using SimpleTix. After using another platform for 2 years this has been a GREAT experience! 
My only suggestion at this point would be being able to have a QR code specific to the venue's events as a whole, and not just separate codes for each concert/event. But that was easy to work around.

**What problems is SimpleTix solving and how is that benefiting you?**

Solving the problem of tedious information input and then escalating fees and "plans." I only sell tickets for half a year as a smaller outdoor venue and this suits us so well.

  ### 25. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about SimpleTix?**

The simply way to purchase the ticket and the user experience is much better

**What do you dislike about SimpleTix?**

As of now I dont think there is anything i dont like about simpletix.

**What problems is SimpleTix solving and how is that benefiting you?**

The support is good.

  ### 26. Easy to purchase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yash R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about SimpleTix?**

The UI is very user friendly. I can easly purchase the ticket.

**What do you dislike about SimpleTix?**

there is nothing that makes me disappointed about simpletix

**What problems is SimpleTix solving and how is that benefiting you?**

The users are purchasing the ticket from this site.

  ### 27. Best and flexible app.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SimpleTix?**

The way purchasing the ticket is much easier.

**What do you dislike about SimpleTix?**

There is nothing which I dislike about SimpleTix

**What problems is SimpleTix solving and how is that benefiting you?**

Flexible way to customize the event.

  ### 28. Easy to manage, incorporates with Square POS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about SimpleTix?**

It's very easy to set up and monitor an event, and makes check-ins really simple.

**What do you dislike about SimpleTix?**

Something about the layout makes it very easy for people to buy tickets for the wrong date. We've noticed a big uptick in wrong date purchases.

**What problems is SimpleTix solving and how is that benefiting you?**

Automating our ticketing process

  ### 29. Best product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about SimpleTix?**

It is very easy to buy the ticket and best UI

**What do you dislike about SimpleTix?**

There is nothing I Don't like in simpletix.

**What problems is SimpleTix solving and how is that benefiting you?**

Everything.

  ### 30. It really is simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about SimpleTix?**

As new business owners, we found we had limited time to dig in and research different ticket vendors. SimpleTix seemed like the most user friendly and cost effective for us, and we are very pleased with it's usability. What I like best about it is how easy it was to pick up and use, and we've actually found ourselves offering more to our patrons simply because the functionality is there with SimpleTix.

**What do you dislike about SimpleTix?**

I may be wrong, but it would be nice to have the billing come from our business bank account. As it is I think we needed to provide a credit card for billing, and had to link the SimpleTix billing to our personal credit card, and let the business pay us back for the fees. If we are able to link our bank acount instead of a credit card, I apologize!

**What problems is SimpleTix solving and how is that benefiting you?**

Creating a fast and easy way to provide ticketed show access online. We can literally have an event set up and selling in minutes and that's valuable to us as we have many shows.

  ### 31. Easy to use and share to my guests

**Rating:** 3.5/5.0 stars

**Reviewed by:** Azusa S. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about SimpleTix?**

It was not complicated how to use and promote events simple way

**What do you dislike about SimpleTix?**

Main area is Japan so it is better if covered my mother tongue

**What problems is SimpleTix solving and how is that benefiting you?**

Languages

  ### 32. Best Ticketing Software We Found for Small Organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about SimpleTix?**

SimpleTix is easy to use, fair fees, and great customer support.

**What do you dislike about SimpleTix?**

Does not support season ticket packages.

**What problems is SimpleTix solving and how is that benefiting you?**

We needed a ticketing system that was robust, eary to use, and fair fees.

  ### 33. Great platform for our ticketing needs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chenny G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about SimpleTix?**

It is simple to use and has design reatures that are attractive and efficient.  The fees are reasonable and competitive compared to other platforms. We also chose it because it integrates with Square, something our organization already uses. Our customers have also commented on how streamlined and clean everything looks from their end.

**What do you dislike about SimpleTix?**

Sometimes it's hard to navigate to the feature that generates the sales reports and name lists for each concert.  I think this feature could be more easily visible and/or accessible with fewer clicks.

**What problems is SimpleTix solving and how is that benefiting you?**

We left a third party "brick and mortar" vendor that was on the other side of town for Simpletix.  It was always a hassle to contact them to post an event, print out tickets, mail them/pick them up, and then ask them to cut us a check afterwards for the sales (after taking their cut).

  ### 34. Simply the best, easy to use, my customers love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about SimpleTix?**

Ease of utilization of product and it services. I love the way I can see my events, organize them, most importantly sell to my customers and communicate with them. It's easy to get reporting information too. We are a small community theatre and SimpleTix allows us to effectively manage our reserved seating over the two venues we use for performances. I love the way I can easily schedule time with the support team to get my questions answered

**What do you dislike about SimpleTix?**

I'm still looking for that. Every time I lack a feature or have trouble, the support team is quick to respond. It's easy to  schedule time with the team

**What problems is SimpleTix solving and how is that benefiting you?**

My customers love reserved seating. We sell season packages and allow customers to use seats purchased against all the shows. SimpleTix promo codes allows me to utilize the way I sell tickets to my members v

  ### 35. Simple to use, endlessly customizable.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about SimpleTix?**

Simple, costum layouts, friendly interface.

**What do you dislike about SimpleTix?**

No costum branding options. I want to change UI colors and remove SimpleTix logo...

**What problems is SimpleTix solving and how is that benefiting you?**

Asigned seating for theatre productions.

  ### 36. Amazingly adaptable for our Ticketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niki G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about SimpleTix?**

Simpletix provides quick and easy set-up, edit and maintenance of our ticketing for general admission and special events.  When we have had difficulties, their support has been quick to resolve them. We don't use the link to Mailchimp frequently, but is invaluable when we need it. Simpletix is available every day to our visitors / members and rarely has any issues.

**What do you dislike about SimpleTix?**

We have had a couple of issues with the links to Square, and we would like to see the automatic emails copied with the rest of the details when an event is copied.

**What problems is SimpleTix solving and how is that benefiting you?**

Simpletix allows us to update and change our events instantly if necessary.  The Organizer app gives us 24/7 access to see how our sales are occurring and allows for multiple staff to check in ticket-holders, eliminating lines.

  ### 37. My experience with SimpleTix was simple enough but not seamless

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about SimpleTix?**

Design made it easy to navigate and pages loaded quickly and smoothly

**What do you dislike about SimpleTix?**

It's not that I disliked the checkout process per se, but I think if they add ApplePay and Google Pay it will make the process more seamless

**What problems is SimpleTix solving and how is that benefiting you?**

I used the platform one time

  ### 38. Very happy with Simpletix

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelagh P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about SimpleTix?**

Very user friendly
reasonable fees
great tech support

**What do you dislike about SimpleTix?**

I honestly can't think of anything! I have not had any problems.

**What problems is SimpleTix solving and how is that benefiting you?**

We are a small historic home museum.  SimpleTix makes it easier for our guests to purcase tickets/make reservations without having to wait until we are in the office.  This also frees us up from spending lots of time on the phone making reservations for people.

  ### 39. Great easy to use platform with ever-evolving features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about SimpleTix?**

The platform is easy to use. The ticketing site looks really professional. The customer service team is amazing! Simpletix listens to its clients and adds features and functionality on an ongoing basis, so the software is constantly improving. The Simpletix Organizer app is really easy to use on site to check in guests.

**What do you dislike about SimpleTix?**

I've been using Simpletix for 3 years now for multiple 1-3 month long events and haven't found anything I dislike about the platform.

**What problems is SimpleTix solving and how is that benefiting you?**

Online ticket sales, with the ability to adjust capacity based on how many tickets we want to sell online vs how many we want to have available for walk-ups. Ability to communicate with customers, especially in case of unexpected closure. Customers can reschedule their own tickets, within the parameters we set.

  ### 40. The best ticketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SimpleTix?**

Faster ticketing purchases and best UI in the app.

**What do you dislike about SimpleTix?**

There is nothing which I do not like about simpletix

**What problems is SimpleTix solving and how is that benefiting you?**

NA

  ### 41. Best App for purchasing ticket.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SimpleTix?**

Easy to create the event and customize it.

**What do you dislike about SimpleTix?**

There is nothing that I don't like about Simpletix.

**What problems is SimpleTix solving and how is that benefiting you?**

In Everything.

  ### 42. Best APP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SimpleTix?**

Easy to purchase the ticket and user friendly UI.

**What do you dislike about SimpleTix?**

There is nothing which I dislike about simpletix

**What problems is SimpleTix solving and how is that benefiting you?**

Everything

  ### 43. Easy to use and great customer service - - a win, win.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2023

**What do you like best about SimpleTix?**

The ability to quickly and easily create events with reserved seating, the integration of our mailing list, and easy integration with Square. The tips on how to promote events as well as great customer support make this a must have in my book.

**What do you dislike about SimpleTix?**

The fact that I now have two organizations using SimpleTix should tell you that I haven't found anything yet, and doubt that I will.

**What problems is SimpleTix solving and how is that benefiting you?**

1. Reserved seating with easy configuration.
2. Integration with our mailing list.
3. Great looking integration with our website.

**Official Response from Aron Kansal:**

> Fred, thanks for your review. I am glad to hear that our Square integration, reserved seating, and marketing tools are helpful for your theater!

  ### 44. User Friendly and Adaptable Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay M. | Project Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about SimpleTix?**

As someone has been using this platform for multiple uses throughout the years, I can say that it is very easy to use, very reliable, and can be easily adapted into any type of organization needing ticketing services. Training individuals on the platform is very easy, which is great for an organization with high turnover.

**What do you dislike about SimpleTix?**

The platform is still pretty young, so some features are still in development. But, the company is very good at making quick fixes, or providing guidance on the new features that are consistently coming out.

**What problems is SimpleTix solving and how is that benefiting you?**

Using a platform that can be easily adapted to different types of events, and can track data that is needed to report to state officials and beyond.

  ### 45. The excellent Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SimpleTix?**

The management, the separation of module

**What do you dislike about SimpleTix?**

Nothing, just works like charm for my use case

**What problems is SimpleTix solving and how is that benefiting you?**

N/A

  ### 46. Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about SimpleTix?**

Their ticketing platform is up to the mark.

**What do you dislike about SimpleTix?**

There is nothing i dislike about simpletix

**What problems is SimpleTix solving and how is that benefiting you?**

NA

  ### 47. Effective and user-friendly platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about SimpleTix?**

Easy to learn, simplicity, low fees, integration with other systems we use, customer satisfaction, and perfect for our needs

**What do you dislike about SimpleTix?**

Platform works best on desktop and the mobile apps don't have full functionality

**What problems is SimpleTix solving and how is that benefiting you?**

We eliminated 10 hours per week of manual volunteer work tracking and managing events. The platform is easy to learn and use, is cost effective and integrates with our other software (square, Mailchimp). The site is easy for volunteers, staff, and event participants. We appreciate the online capabilities but it also works great offline- as we are in a rural area with spotty internet, not everyone can rely on internet access to sign up for events.

  ### 48. Love this platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raylene K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2023

**What do you like best about SimpleTix?**

SimpleTix is so easy to use and their customer support is very responsive and outstanding. They have tons of helpful tips & tricks and videos to help you get started and lots of features that any event organizer needs to have in their back pocket. Best of all? No hidden fees or monthly account costs. It's easy to implement into your event sales & fundraising efforts.

**What do you dislike about SimpleTix?**

A little more customization for attendee questions would be helpful.

**What problems is SimpleTix solving and how is that benefiting you?**

We need to sell advanced tickets for events in an easy, streamlined way. SimpleTix makes it happen!

  ### 49. Very easy to use and fees lower than others!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael L. | Substitute Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about SimpleTix?**

Get your site up quickly!   Support is also extremely fast - they actually call you on the phone.  What?   We researched quite a few platforms and found SompleTix fees were among the least expensive too.

**What do you dislike about SimpleTix?**

Some functions may need tech help but they are very good.

**What problems is SimpleTix solving and how is that benefiting you?**

Selling event tickets

  ### 50. Best software for those new to ticket sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about SimpleTix?**

It is so easy to navigate and setup. SimpleTix makes me feel like an expert. The reports are easy to download, the email reminders sent automatically, the professional look. We've been using this software for years and will always come back. It's integration with square is very well implemented. We are frequently using the app and have found it easy to set up volunteer accounts so anyone can use it.

**What do you dislike about SimpleTix?**

Recently our customers have been voicing concerns with the website crashing or stuck on processing. We also notice that the embed feature is clunky and not very user friendly.

**What problems is SimpleTix solving and how is that benefiting you?**

The organization of ticket sales. Email reminders. No subscription fees. As a small non profit theatre, this is crucial.


## SimpleTix Discussions
  - [What is SimpleTix used for?](https://www.g2.com/discussions/what-is-simpletix-used-for)

- [View SimpleTix pricing details and edition comparison](https://www.g2.com/products/simpletix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+19%3A43%3A54+-0500&secure%5Bsession_id%5D=212e1907-0788-4040-b4e3-6d3a9d6030da&secure%5Btoken%5D=f3c6d0e97edd80705629c82d142c4677df84f8cf7fc991ee3e0efa2018112dfb&format=llm_user)
## SimpleTix Integrations
  - [Authorize.net](https://www.g2.com/products/authorize-net/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews)
  - [Paypal](https://www.g2.com/products/paypal123/reviews)
  - [QuickBooks](https://www.g2.com/products/fourlane-quickbooks/reviews)
  - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews)
  - [Smartwaiver](https://www.g2.com/products/smartwaiver/reviews)
  - [smartwaiver](https://www.g2.com/products/smartwaiver-c238efd2-c2a8-4e95-80c4-370403b43ef5/reviews)
  - [Square](https://www.g2.com/products/square-square/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [zoom](https://www.g2.com/products/fuullee-zoom/reviews)
  - [zoom](https://www.g2.com/products/zoom-com-zoom/reviews)

## SimpleTix Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration

**Box Office**
- Customer Profiles
- Ticket Types
- Branding & Customization
- Event Communications
- E-Commerce
- Fundraising
- Event Analytics

**Generative AI**
- AI Text Generation

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

## Top SimpleTix Alternatives
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (908 reviews)
  - [RegFox](https://www.g2.com/products/regfox/reviews) - 4.7/5.0 (556 reviews)
  - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) - 4.8/5.0 (416 reviews)

