--- title: Shopify Reviews meta_title: 'Shopify Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5121 reviews by the users' company size, role or industry to find out how Shopify works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 5121 scale: '5' date_modified: '2026-07-31' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shopify Reviews **Vendor:** Shopify **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 5,121 ## About Shopify Shopify is the leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, using enterprise-level technology made available to businesses of all sizes. Shopify currently powers over 800,000 businesses in approximately 150 countries and is trusted by brands such as Tesla Motors, Budweiser, Red Bull, LA Lakers, the New York Stock Exchange, GoldieBlox, and many more. For a demo, please visit: https://docs.shopify.com/webinars ## Shopify Pros & Cons **What users like:** - Users appreciate the **ease of use** of Shopify, allowing for quick setup and seamless integration of apps. (283 reviews) - Users value the **easy integration** of Shopify, enhancing functionality and streamlining e-commerce for a smooth online experience. (104 reviews) - Users love the **quick setup** of Shopify, allowing fast launching of stores without technical complications. (102 reviews) - Users value the **user-friendly platform** of Shopify, appreciating its simplicity in managing online stores efficiently. (94 reviews) - Users value the **reliability** of Shopify, praising its ease of setup and smooth, user-friendly experience. (71 reviews) - Template Variety (59 reviews) - Product Management (57 reviews) - Users commend Shopify for its **excellent customer support** , always responsive and helpful whenever assistance is needed. (56 reviews) - App Variety (46 reviews) - Inventory Management (46 reviews) **What users dislike:** - Users find Shopify **expensive** due to costly third-party apps and the need for coding knowledge for advanced customization. (156 reviews) - Users find **limited customization** options frustrating without coding skills, leading to higher costs for advanced features. (98 reviews) - Users find Shopify's **limited features** frustrating, requiring paid apps and coding for necessary customizations. (60 reviews) - Users are frustrated by **pricing issues** , particularly auto deductions and accumulating transaction fees that strain small businesses. (48 reviews) - Users note **limitations in customization** and increasing costs, particularly as they scale their businesses on Shopify. (20 reviews) - Slow Performance (20 reviews) - Users often face **integration issues** with Shopify, leading to increased costs and limitations on customization options. (19 reviews) - Users find **poor customer support** frustrating, particularly for new customers needing timely assistance with issues. (18 reviews) - Customization Difficulty (17 reviews) - Confusion (14 reviews) ## Shopify Reviews ### 1. Effortless to Use and Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Shopify?** The ease of use and navigation, customer support is amazing and quick. **What do you dislike about Shopify?** The fees take a lot of the revenue away - we would love lower fees. **What problems is Shopify solving and how is that benefiting you?** We haven't experienced any problems worth noting in the past year. ### 2. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan S. | Senior Operation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Shopify?** Shopify Platform is a very user friendly app. It is very easy to navigate and to develop an ecommerce **What do you dislike about Shopify?** There is nothing bad I can say about Shopify **What problems is Shopify solving and how is that benefiting you?** To be able to integrate the platform with other apps ### 3. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jasminkumar P. | My current job title is QA1, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Shopify?** Shopify’s interface is intuitive, even for beginners. You don’t need to be a developer to set up and manage a store, which makes it accessible to a wide range of entrepreneurs. **What do you dislike about Shopify?** Unless you use Shopify Payments, you pay additional transaction fees on top of regular payment processing fees. This can add up, especially for smaller merchants or those with tight margins. **What problems is Shopify solving and how is that benefiting you?** Shopify solves the problem of building and running an online store by making it easy, secure, and scalable. It benefits me (or any user) by saving time, reducing technical headaches, and letting me focus on growing my business instead of worrying about tech stuff. ### 4. An Authentic Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Shalini S. | Information Technology Service Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Shopify?** I would like to mention that the best thing about this platform is its ease and user friendly. Someone can expand the business with such an ease and it's faster service. It's flexibility for all size businesses. **What do you dislike about Shopify?** High Cost and transaction fees to use this. **What problems is Shopify solving and how is that benefiting you?** They are making it extremely easy to sell the products and grow the business. Previously we didn't have much options for online which was less benefitting. ### 5. Works well for smaller companies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Shopify?** There are many levels of customization that can really allow you to tailor the store to your style. Fairly easy to use and most questions can be answered either by their support team (which is very helpful) or by a simple Google search. **What do you dislike about Shopify?** It seems to go through a lot of updates that can break settings you have in place. **What problems is Shopify solving and how is that benefiting you?** We sell our smaller accessories that allow us to essentially hand off the small orders that would be very time consuming for our other system. ### 6. Best e-commerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** Luca G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Shopify?** Customer Support, Number of Features, Ease of Integration, Ease of Implementation, Ease of Use **What do you dislike about Shopify?** fees on purchases and advanced customization only on bigger plans **What problems is Shopify solving and how is that benefiting you?** offering an advanced e-commerce platform to our customers, ease of use also with low technical skills, no hosting required and high performance granted also from the start plan ### 7. Easy To Get Started. Plenty of Extensibility with Additional Apps. **Rating:** 4.5/5.0 stars **Reviewed by:** Orlando M. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Shopify?** The best part of Shopify is the ease and quickness to setup a checkout. It's ready to work our of the box with just a few settings that need to be selected. It's much faster than WooCommerce to get started and feels much safer as checkout is handled on Shopify's sever, not your own. **What do you dislike about Shopify?** Shopify is pricier than some of the alternatives - especially if you need multiple people to access your store or need to extend functionalities using apps. It's easy to get caught up with installing too many apps that bloat up your costs if you are not careful in selecting only apps that pay for itself with a good return in sales. **What problems is Shopify solving and how is that benefiting you?** Shopify allows me to build ecommerce websites for my clients without having to spend too much time on maintenance. Many of my clients want to just pay the monthly fee to know their ecommerce engine is properly maintained, secure, and does not frequent help from me to update. ### 8. The best platform for e-commerce stores **Rating:** 5.0/5.0 stars **Reviewed by:** Annissa M. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Shopify?** Easy to use, affordable, great customer support, easy to customise, easy to integrate with other tools, reliable. **What do you dislike about Shopify?** Subscription could be cheaper for small stores **What problems is Shopify solving and how is that benefiting you?** Hosts my store and I can easily update it without needing to have any notion of coding. ### 9. One of the Best E-commerce website Shopify. **Rating:** 5.0/5.0 stars **Reviewed by:** Salman A. | Performance Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Shopify?** Shopify one of the Best E-commerce website for making attractive website for own brand and customise ur brand website accordingly.. **What do you dislike about Shopify?** Right now no issues facing with this website **What problems is Shopify solving and how is that benefiting you?** Shopify solving multiple problems like as a good attractive website and payment gateway esliye setup and many More things. ### 10. Review to shopiy **Rating:** 4.0/5.0 stars **Reviewed by:** Nikhil P. | Scholar Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Shopify?** The interface is user-friendly, making it easy to navigate. The payment integration comes with its own gateway and also offers support. **What do you dislike about Shopify?** The monthly fees can be a concern, and it's important to note that full international features are available only with Shopify Plus. **What problems is Shopify solving and how is that benefiting you?** Businesses often face challenges when it comes to tracking their inventory. Launching quickly with minimal investment can help address this issue. ### 11. Solid ecommerce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Frank W. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Shopify?** Very simple to use and has many excellent plugins to assist in sales and optimization on the web **What do you dislike about Shopify?** nothing I have yet to have an issue - very happy **What problems is Shopify solving and how is that benefiting you?** The ease of populating inventory, the ability to pause products when inventory reaches zero ### 12. Ecommerce development with easy to implement and light weight **Rating:** 5.0/5.0 stars **Reviewed by:** ravi k. | Seftware Developer, Graphic Design, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2025 **What do you like best about Shopify?** it is numbers of features like easy to use, very easy to integration by my clients. Also I worked direct on live with easy to implementation. **What do you dislike about Shopify?** We do not add customization like code what clients requirement like magento. **What problems is Shopify solving and how is that benefiting you?** We are doing all things on magento, But when I moved site on shopify then it is very light weight and by default optimized code as well. ### 13. My Shopify experience **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Shopify?** What I like best about Shopify is that it is an app that is very easy to use, to create the store as there are many different templates **What do you dislike about Shopify?** What I dislike about Shopify is that it is not a free application although it is very worth it and it has a 15 day free trial **What problems is Shopify solving and how is that benefiting you?** A problem that Shopify is solving is how easy it is to set up your store with your product ### 14. My experience on Shopify **Rating:** 4.0/5.0 stars **Reviewed by:** Cyril D. | I'm a mom, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Shopify?** Shopify helps me a lot on buying stuff I usually didn't see on the market and also their prices is way better than the market places and also I like their services when it comes to delivering the well so far so good **What do you dislike about Shopify?** I don't have much all I can say is sometimes on the time where is definitely going to ship product is way more longer **What problems is Shopify solving and how is that benefiting you?** Shopify really solved my expenses because almost half of their product is way more cheaper and good than the product I usually buy on markets. ### 15. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Christine S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Shopify?** I like that it is easy to learn to use, and the set up was simple enough for my non-tech self to figure out. **What do you dislike about Shopify?** Pricing is a bit high for me, but not outrageous in comparison with competition. **What problems is Shopify solving and how is that benefiting you?** Our website and online shop are built on Shopify. I like that we are able to easily sell and ship online. ### 16. Shopify, a great tool for business owners. **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Shopify?** For me shopify is a great tool for managing ecommerce and web stores. **What do you dislike about Shopify?** I actually don't see anything that dislikes me on the platform. **What problems is Shopify solving and how is that benefiting you?** It lets me run my inventory without any problems. ### 17. Emotionally and Mentally Abused! **Rating:** 1.5/5.0 stars **Reviewed by:** Lisa K. S. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Shopify?** The layout of the site itself and how easy it is to use. I swear my site moves like melted butter and I love it. After using Wix for sometime and now experiencing Shopify I can tell you there is a huge difference. Not only that but people are buying our magazines and our merch, which NEVER happened on Wix. I guess Shopify's interface for ecommerce looks to be more friendly and trustworthy. **What do you dislike about Shopify?** Where do I begin? First, the customer service is awful and I do mean dreadful, not as bad as Wix, but they do absolutely nothing to assist you. At one point I had to ask if my rep was a bot, I had to ask them if they were human because the responses were so robotic and devoid of any emotion. I had just spent 45 days transferring 1600 blogs manually from Wix to Shopify and I noticed that around the 300 blog mark the backend interface completely changed and the blog tool was almost non-functional. I wrote in and the rep said to me, "Wow! Your site is beautiful. I've never seen anyone use out platform for strictly blog content. This is a first." When he said this to me something went off in my head and I began wondering if they were sabotaging the blogs on purpose to get me to use a third party app. So after some time and me writing in every single day, like a light switch they changed it back to the original layout - the one that is functional and user friendly. By the time I transferred around 1300 blogs, the interface changed again. This time I wrote in and completed, they switched it back. Now I'm almost at the finish line, almost done with the transfer and boom, they switched it again. This time I write it and they say, "Well, nothing we can do." What are the issues now? The images are blurry on desktop. So when they upload through my files on Shopify, the images are purposely being compressed and blurred when published. The bullet points and numbering doesn't work - nothing get a bullet point at all. The spacing is terrible, if I space something too much it created this large white space that looks unclean. Images between the text can no longer be done either. When you high space between the image and the text the text beneath it shrinks! So the article will have some large text and some small text, completely unclean and unprofessional. Heading - we can no longer add H3 headings and H2 headings without the whole text duplicating the heading. Again, unclean. The whole blog function is useless. Now, I have had to resort to using a third party app which is an extra $25/month on top of $39/month for Shopify. I've already found a lawyer because if I'm paying to use a blog (a base function that comes with the platform) I shouldn't be forced to pay additional for an app in their app store to satisfy their partners. This was deliberate and clearly intentional and I should have known the second that rep said what he said to me. I have used Shopify on and off since 2007 and their blogs have NEVER changed, why would it? There was nothing wrong with it. I come along and now it's completely unfunctional. Shady business, shady business practice and unethical behavior. They will hear from my attorney. **What problems is Shopify solving and how is that benefiting you?** They are not solving anything. Over 30 days of begging and pleading, they have solved nothing. I finally realized that they wanted me to add this third party site who I am sure paid them well to mess up the blogs for stores they consider "heavy bloggers" to ensure these apps are paid well. ### 18. Superbe easy and the AI bot is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Shopify?** It is so easy to use / it can be daunting a the start but do not worry take your time and your will quickly learn - especially that the AI bot is to easy to use! **What do you dislike about Shopify?** Nothing, I love it! It has everything I need and more! **What problems is Shopify solving and how is that benefiting you?** It makes it so easy for someone to start a e-comm store! ### 19. The best for Ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Shopify?** So easy to use and grow with, pretty much the standard use case for any kind of direct e commerce **What do you dislike about Shopify?** Pricing is increasingly pricier and pricier **What problems is Shopify solving and how is that benefiting you?** ecommerce and discounting issues ### 20. Shopify features and performance. **Rating:** 5.0/5.0 stars **Reviewed by:** Nisari K. | Technology analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Shopify?** I have been a user of Shopify from last 2 years. This platform is very easy to use even for the beginners. Shopify offers a vast collection of themes and easy customization. **What do you dislike about Shopify?** The limited customization options is a minus as more advanced options are available for paid themes or apps only. Also cart page customization is not easy unless it is Shopify plus. **What problems is Shopify solving and how is that benefiting you?** Shopify provides a user-friendly platform that makes it easy to use even for beginners. Also the inventory management, marketing tools etc. are helpful to business growth. ### 21. Have been using Shopify for almost a year now and the experience have been great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Shopify?** I can easily keep track of all my orders and it helps in maintaining the customer database **What do you dislike about Shopify?** Sometimes i have to keep re-entering the details because it does not appear in a single search **What problems is Shopify solving and how is that benefiting you?** Shopify is helping my company get new orders and keep a record of each and every customer and also helps maintain the database. It also helps with the customer history and is a great tool to run and grow your new order running e-comm business. ### 22. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** armani e. | Sales Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Shopify?** Easy to use, simple system - easy to install plugins **What do you dislike about Shopify?** When there are bugs in software and website, can be hard to fix **What problems is Shopify solving and how is that benefiting you?** Having a system for online shop orders ### 23. Increase Bussines with integration **Rating:** 4.0/5.0 stars **Reviewed by:** Pravin P. | Senior Quality Assurance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Shopify?** inventory management systems is the widely use for our organization by our client or by us for internal which ease of use and easy to integrate with our infra systems. which has been also monitored for any failures internal to tackle the errors in inventory management. **What do you dislike about Shopify?** nothing as of now. is what i have observed so far **What problems is Shopify solving and how is that benefiting you?** inventory management and integration with our systems ### 24. Shopify is still the best, but the dashboard needs more customization. **Rating:** 3.5/5.0 stars **Reviewed by:** Ahmed S. | Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Shopify?** It’s so comprehensive that as my business grows, I’ll have to use it for its high efficiency **What do you dislike about Shopify?** It should focus more on tailoring the dashboard by business type and size, and leverage AI to speed up store setup and product listing **What problems is Shopify solving and how is that benefiting you?** Having a store with external apps and easy payment gateway integration is fantastic, and it runs on autopilot, needing only minimal oversight ### 25. Easy to set up **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Shopify?** Easy to set up a new store, especially if you are using their templates. Easy to go live as well. Lots of out of the box items to work with like analytics. **What do you dislike about Shopify?** the basic plan is pretty limited and the templates don't give that much flexibility unless you know how to code. **What problems is Shopify solving and how is that benefiting you?** setting up an e-commerce platform for a retail brand ### 26. The Best CMS for Ecommerce players **Rating:** 4.5/5.0 stars **Reviewed by:** Fahad S. | Associate Director Growth, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Shopify?** Shopify is very easy to use and allows you to choose a plan depending upon where you at with your business growth. Its scalable and offers all possible integration with external systems. ( Almost All). What i like the best about it is its own marketplace that has tons of apps you can choose from. It's custimizable right from the front end to the check out process. I have used Shopify POS but I am going to give it a try and hopefully update my review pretty soon. **What do you dislike about Shopify?** I don't like the contact support/ customer success manager assigned. I've been working on Shopify Plus for more than 5 years and never have I ever been able to contact/got my success manager to schedule a call outside of his own busy schedule. They need to update themeselves in the markets there clients are working in. I worked in the MENA region is Fashion/Retail category and had to make my account manager understand the Yearly Sales cycle everytime from scratch from inventory planning to upselling at the checkout level etc. **What problems is Shopify solving and how is that benefiting you?** We've made some customization at the back end for it to be integrated with our ERP system that we are using. We had some challenges there and decided to use a middle ware to handle the probelm. The cost of the apps itself is quite high too. However, its quite easy from inventory management to UI. Alot of good themes for customization. But if you dont have an inhouse team of web designers/developers who understand Shopify coding language, you may also choose an expert to hire and get your tasks sorted ### 27. Love this software for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Shimonta D. | Administrative Assistant, Sr., Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Shopify?** Shopify is relatively easy to use. It is a quick solution to the issue of an e-commerce website without using tons of plugins (which frequently need to be updated) and provides a professional look for my business. **What do you dislike about Shopify?** It still lacks some features, such as multiple-print capability of shipping labels when multiple packages are needed to fill an order, and more robust plug-and-play templates for non-programming people. **What problems is Shopify solving and how is that benefiting you?** As a small business, Shopify solves the need to offer multiple products to my customers in a professional and concise manner. The checkout process is secure so it give the customer a piece of mind for their purchase. ### 28. Best in the business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Shopify?** Great platform, easy to use, extremely user friendly - outstanding customer support. **What do you dislike about Shopify?** A little bit over-reliant on apps and add-ons, forcing you in to their ecosystem. **What problems is Shopify solving and how is that benefiting you?** It is running our whole e-commerce store as well as multiple POS locations. ### 29. One platform for complete details of an account and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar V. | Helps to clients who is using our product and services, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Shopify?** In Shopify you can use any related account's details, along with guidelines of your related project. **What do you dislike about Shopify?** There is nothing much to share about negative experience since I used it. **What problems is Shopify solving and how is that benefiting you?** I'm getting more data of related account which i need to know, which isn't had earlier. ### 30. Excellent E-commerce platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Christian E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Shopify?** The ease of use for integrations and product categories. We love using it for our clients and for designing e-commerce shops. **What do you dislike about Shopify?** The customization is hard to program in the design. **What problems is Shopify solving and how is that benefiting you?** We took a business from a woo-commerce platform to shopify. It was a smooth transition that worked with their current back end. ### 31. Shopify - a perfect place to make a webshop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Shopify?** The Shopify site is ideal for beginners and experts alike, with a number of useful tools for integration, customer support and more. The site offers various places to know the site better. **What do you dislike about Shopify?** Shopify may be hard to get into for complete beginners, and the app store could be tricky for new users. **What problems is Shopify solving and how is that benefiting you?** The site helps ecommerce providers with facilitating a website where they can hold their store. Using the store can have difficulties, as such store owners may use customer services. ### 32. Shopify review **Rating:** 5.0/5.0 stars **Reviewed by:** B/P T. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Shopify?** Very easy to use and easy to build websites with it! **What do you dislike about Shopify?** Sometimes need to code with it but you can use a developer if needed! **What problems is Shopify solving and how is that benefiting you?** Makes designing a website alongside our shopify products very easy ### 33. Amazing eCommerce Plaform! **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor G. | CEO, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Shopify?** Super easy to use. Great functionality. Lots of apps **What do you dislike about Shopify?** Lack of flexibility around accepting payments. Can't withdraw in multiple currencies **What problems is Shopify solving and how is that benefiting you?** Running a multi-channel eCommerce business. Shopify allows us to create inventory and sell these both on a website and other channels like eBay and Amazon. ### 34. Shopify Review **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah C. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Shopify?** I appreciate the free trial and the introductory offer of $1 per week to get started. The sign-up process was also very straightforward, which I liked. **What do you dislike about Shopify?** I was frustrated by having to add extra apps just to make my website work properly, especially since each app came with its own additional cost. I was also disappointed by the lack of customer support and found it very difficult to get in touch with anyone for help. **What problems is Shopify solving and how is that benefiting you?** We hoped Shopify would address our need for a website for our small business, but ultimately, we had to choose a different website builder. Shopify just doesn't cater well to service-only industries that don't have physical products to sell, manage, or track. ### 35. Good for getting started, but limited for scaling up. **Rating:** 3.5/5.0 stars **Reviewed by:** Rajat B. | Head of sales and Client, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Shopify?** Great templates and a smooth checkout experience **What do you dislike about Shopify?** Some key features require expensive third-party apps **What problems is Shopify solving and how is that benefiting you?** Shopify handles payments, inventory, and shipping in one place, saving me time and effort ### 36. Makes selling online easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca L. | Owner/Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Shopify?** I started out just using their Buy Button and installing it on my site. That was an excellent way to get started and it worked great for when I only had a few products to sell. It was so easy to install. But as my store started growing, I decided to get a whole shopify website. I love the website, too! It makes it so easy for people to navigate, and I found a great theme that was simple to set up and customize. They also have great customer support if I need help with anything. **What do you dislike about Shopify?** Since Shopify is such a robust program, sometimes I get a little confused on how something works. But all I have to do is google it and I always find a tutorial to explain it. **What problems is Shopify solving and how is that benefiting you?** I sell digital products online and Shopify is the best solution I could find for selling online. Once you get everything set up, you start to make money in your sleep, it's truly wonderful. Last year, I made over 20K in sales so it's absolutely worth it! ### 37. One of the best platform to host our store **Rating:** 5.0/5.0 stars **Reviewed by:** Karthikeyan D. | Life Cycle Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Shopify?** Easy to setup with multiple inbuild app which makes easy to have any features. Multiple theme options for us to go with & very easy analystics available with the comparison data like YoY growth. The best option to track the sales sources. Was really ease to setup. Our 70% of sale is dependant on our shopify site. We have a option to integrate with muliple tools for the entire journey. **What do you dislike about Shopify?** Most of the checkout page is not customizable. No call support Shopify offers only chat support . **What problems is Shopify solving and how is that benefiting you?** Hosting our site & having a proper analysins on our sales having proper shipment tracking details with automated flow inbuilt ### 38. shopify is to best develop a bussiness **Rating:** 3.5/5.0 stars **Reviewed by:** Sahil M. | System Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Shopify?** The best thing is it is world wide and it make easy to develop a business **What do you dislike about Shopify?** their are no things that will be disliking because it is for business so it is professional and to make business expand **What problems is Shopify solving and how is that benefiting you?** there no problem in my perspective. ### 39. Great platform for creating a online store **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil P. | Business Development Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Shopify?** Very easy to create a shop. Great support **What do you dislike about Shopify?** Nothing as of now. Has great customization options **What problems is Shopify solving and how is that benefiting you?** Helped me create an online store. Very easily as compared to others. ### 40. Amazing E-Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** aman p. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Shopify?** Shopify is very easy to use and interactive. All the integration make managing your website much more efficient. **What do you dislike about Shopify?** Better subscriptions can be pricy so I would be less inclinded to pay for them. **What problems is Shopify solving and how is that benefiting you?** Providing a platform to produce an effective website to sell products ### 41. easy and user friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Shopify?** organization of my reporting has been a breeze. The customizable reports are amazing! **What do you dislike about Shopify?** some discounting can be really wonky and have a hard time setting up custom promotions **What problems is Shopify solving and how is that benefiting you?** reporting and accurate payroll abilities ### 42. User friendly and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Shopify?** Shopify is incredibly user-friendly, making it easy to set up and manage your store, while also being reliable and professional, giving you confidence in every aspect of your business. **What do you dislike about Shopify?** What I dislike most about Shopify is the limited options for email marketing within the platform itself, you need plugins for advanced features. Additionally, downloading inventory doesn’t include all the features you’d like to see for better inventory management. **What problems is Shopify solving and how is that benefiting you?** As an e-commerce owner and website administrator, Shopify simplifies managing my store with its intuitive interface, reliable hosting, and integrated tools. It solves challenges like secure payments and mobile optimization but can be limiting in email marketing and inventory downloads without extra apps. also, customer service is very efficient and quick. ### 43. Great for Ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Marjorie B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Shopify?** It integrates with other platforms easily. **What do you dislike about Shopify?** I dont fully know all the features but it does get the job down compared to competitors. **What problems is Shopify solving and how is that benefiting you?** It hosts my womens wear ecomm business ### 44. Adaptability **Rating:** 5.0/5.0 stars **Reviewed by:** Andres P. | key account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Shopify?** its accessibility and its way of creating quickly **What do you dislike about Shopify?** the payment, and sometimes the organization of the products becomes complicated **What problems is Shopify solving and how is that benefiting you?** for companies that want to create their online store ### 45. Shopify, Advanced Tools for everyone. **Rating:** 4.5/5.0 stars **Reviewed by:** James V. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Shopify?** I like the option to edit our sites with CSS, I find that helpful for different styles and aesthetics I'm going for. **What do you dislike about Shopify?** I dislike how once you start a plan you cant downgrade to the 5$/Month starter. **What problems is Shopify solving and how is that benefiting you?** Shopify Is helping me Link all my platforms like tiktok shop for easy access and I feel like that is a great feature. ### 46. Marj is Professional and quick! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Shopify?** Stable and easy to use when most apps and themes are really impressive and simple! **What do you dislike about Shopify?** no for now, it is very perfect to me now! **What problems is Shopify solving and how is that benefiting you?** About pop up sales app. ### 47. easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth M. | Fractional Head Organizational Development / Head of People, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Shopify?** very easy to use and has a great marketplace **What do you dislike about Shopify?** no actual support phone number when you need help have to do online bot chat **What problems is Shopify solving and how is that benefiting you?** selling my unique clothing online for my retail store ### 48. Best Ecommerce Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Danish Ali K. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Shopify?** What I like best about Shopify is it’s user-friendly interface, which makes setting up my online store easy. The wide range of customizable apps and reliable customer support are a huge plus, and the smooth payment processing enhance the shopping experience for my customers. **What do you dislike about Shopify?** Shopify's transaction fees for non-Shopify Payments can add up, and some advanced features require costly third-party apps. Additionally, the pricing tiers may be steep for startups. **What problems is Shopify solving and how is that benefiting you?** Shopify helps me create and manage my online store easily. It simplifies everything from listing products to processing payments, so I can focus on growing my business gonoise.com without worrying about technical stuff. Plus, I can customize my store with various apps to fit my needs. ### 49. Good but not SEO friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Paul Raphael G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Shopify?** Shopify is simple and user-friendly. No distraction that we get in wordpress. **What do you dislike about Shopify?** The SEO feature is very limited. I wish there were more SEO options. I can't even add schema mark up without paid plugins. It doesn't make sense in 2025. **What problems is Shopify solving and how is that benefiting you?** Ease of use. I don't have see promotional messages when I log into the dashboard that I faced with Wordpress. It helps focus on my tasks. ### 50. very Good to reach out customers online **Rating:** 4.5/5.0 stars **Reviewed by:** Pradhuman . | NA, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Shopify?** its interface is very easy to use by anyone with many advance features **What do you dislike about Shopify?** some time delay in customer support, also they not regularly updated **What problems is Shopify solving and how is that benefiting you?** its gives easy platform to sell my products online easily with delivery support also. ## Shopify Discussions - [What is Shopify used for?](https://www.g2.com/discussions/what-is-shopify-used-for) - 6 comments, 5 upvotes - [How are entrepreneurs leveraging Shopify to build and grow their online retail businesses?](https://www.g2.com/discussions/how-are-entrepreneurs-leveraging-shopify-to-build-and-grow-their-online-retail-businesses) - 4 comments, 4 upvotes - [How is Shopify being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-shopify-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments, 3 upvotes - [Fix the server](https://www.g2.com/discussions/fix-the-server) - 1 comment, 2 upvotes - [Does Shopify integrate with Netsuite or Salesforce? If so, what is the duration and difficulty of deployment experienced by those customers?](https://www.g2.com/discussions/shopify-erp-crm-integration) - 1 comment, 2 upvotes - [View Shopify pricing details and edition comparison](https://www.g2.com/products/shopify/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+10%3A31%3A46+-0500&secure%5Bsession_id%5D=0e5f0359-3950-45f2-adb9-f3054bb2dcc4&secure%5Btoken%5D=1bcd99ee1bdfe28da4a1628ab5c574164dfb0a291a64c22af346f3a128668304&format=llm_user) ## Shopify Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [AiTrillion](https://www.g2.com/products/aitrillion-com-aitrillion/reviews) - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - 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