Consulting Services for ServiceNow IT Service Management

Veteran Enhanced Technology Solutions is a Service-Disabled Veteran-Owned Small Business specializing in rapid-response IT transformation services. With a mission to revolutionize the technology industry, VETS focuses on customer success and supports veterans transitioning into IT careers. Their team comprises highly specialized experts dedicated to delivering innovative solutions with integrity and commitment. Key Features and Functionality: - Managed Services: VETS offers tiered managed services—Bronze, Silver, and Gold—providing varying levels of support, including rollover benefits for unused hours, ensuring clients maximize their investment. - Configuration Management Database Program: A comprehensive three-tiered program designed to accelerate value through scalable services, including ITOM roadmaps, health checks, and remediation support. - Business Intelligence and Cloud Strategy: VETS provides expertise in business intelligence and cloud strategy, assisting organizations in leveraging data analytics and cloud technologies to drive informed decision-making and operational efficiency. Primary Value and Solutions: VETS addresses the complexities of IT transformation by offering tailored solutions that enhance operational efficiency, transparency, and accountability. Their veteran-led team brings a unique blend of military precision and technical expertise, ensuring clients receive reliable and effective services. By focusing on customer success and supporting veterans' transition into IT careers, VETS not only delivers technological solutions but also fosters community impact and social responsibility.

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We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.

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Volteo LLC is a strategic partner of ServiceNow, specializing in delivering tailored solutions that enhance operational efficiency and drive business growth. With a focus on innovation and adaptability, Volteo collaborates with organizations to overcome fiscal challenges and seize new opportunities. Their approach emphasizes customized strategies over standardized processes, ensuring solutions are uniquely suited to each client's needs. Key Features and Functionality: - Operational Optimization: Volteo assists in streamlining supply chains, enhancing production efficiency, and refining business models to unlock growth opportunities. - Financial Planning: They offer financial planning services aligned with organizational goals, aiming to maximize cash flow and provide insights for informed decision-making. - Equity and Investment: Volteo is committed to helping brands scale profitability through hands-on assistance, acting as both investors and operators. - Management Services: They provide interim and permanent management solutions, bridging gaps during transitional periods and facilitating lasting organizational transformations. Primary Value and Solutions Provided: Volteo's primary value lies in its ability to deliver customized, innovative solutions that address specific organizational challenges. By focusing on operational optimization, financial planning, and strategic management, they empower businesses to navigate complex landscapes, improve performance, and achieve sustainable growth. Their hands-on approach ensures that solutions are not only strategic but also practical and implementable, leading to tangible improvements in efficiency and profitability.

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V-Soft Consulting, Inc. is a premier IT consulting firm specializing in delivering innovative technology solutions tailored to meet the evolving needs of businesses across various industries. With over 25 years of experience, V-Soft offers a comprehensive suite of services, including IT staffing, digital transformation, infrastructure services, and advanced technology implementations such as artificial intelligence, robotic process automation, and custom software development. As a trusted ServiceNow Partner, V-Soft has a proven track record of successful implementations, custom applications, and integrations, ensuring clients maximize their ServiceNow investments. Committed to excellence, V-Soft empowers organizations through technology, driving real business value and fostering long-term partnerships. Key Features and Functionality: - IT Staffing: Provides IT talent supply services, including contract, contract-to-hire, national recruiting, VMS/MSP, and RPO, enabling business advancement and technology innovation. - Digital Transformation: Delivers advanced technology solutions through ideation, collaboration, and implementation, encompassing UX/UI design, APIs, integration, and critical projects. - Infrastructure Services: Offers engineering, contracted services, central service desk, and ITS construction management to design and deliver the technology infrastructure essential for business operations. - Artificial Intelligence: Leverages advanced technologies like intelligent chatbots, automation, and computer vision to enhance business operations and efficiency. - ServiceNow Consulting: Specializes in ServiceNow implementations, custom applications, portals, third-party integrations, and advanced tech features to maximize ServiceNow investments. - Custom Software Development: Translates business requirements into innovative technology solutions, including mobile applications, core business apps, and back-office IT solutions. Primary Value and Solutions for Users: V-Soft Consulting addresses the complex challenges faced by modern enterprises by providing tailored IT solutions that drive innovation, efficiency, and scalability. By offering a blend of staffing services, digital transformation expertise, and advanced technology implementations, V-Soft enables organizations to streamline operations, enhance customer experiences, and achieve strategic objectives. Their commitment to quality and innovation ensures that clients receive solutions that are not only effective but also future-proof, fostering long-term success and growth.

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WhiteBrick is a specialized consultancy firm dedicated to enhancing the digital employee experience by leveraging the ServiceNow® platform. Their mission is to create intuitive HR services that inspire employees, fostering creativity and productivity within organizations. Key Features and Functionality: - Implementation Projects: WhiteBrick offers agile ServiceNow® HR implementations, combining HR business expertise with technical proficiency to configure instances tailored to client requirements. - Consulting and Platform Optimization: They provide employee journey mapping and consulting services, aligning HR strategies with platform capabilities to define sustainable deployment roadmaps. - Support Services: WhiteBrick delivers remote system administration, ensuring optimal platform performance and user support. - Temporary Professionals: They maintain a network of ServiceNow® specialists available for interim roles, addressing specific project needs. Primary Value and Solutions: WhiteBrick addresses the challenge of integrating HR processes with technology by offering consumer-like services at the heart of HR. By building platforms that provide professionals with the tools they need to excel, WhiteBrick empowers employees to drive their careers effectively. Their expertise in ServiceNow® ensures that organizations can automate workflows, enhance employee engagement, and achieve higher productivity levels.

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WholePoint Systems is a Premier ServiceNow Partner specializing in delivering comprehensive IT solutions that encompass cybersecurity, risk management, hybrid-cloud infrastructure, and automation. With a focus on integrating ServiceNow with other IT and security tools, WholePoint assists clients in modernizing their IT landscapes, ensuring compliance, and enhancing operational efficiency. Key Features and Functionality: - Managed Services: Proactive support for daily operations, including CMDB discovery, service mapping, cybersecurity, risk assessments, compliance program execution, and operational resilience. - Implementation Services: Seamless integration of new technologies into existing infrastructures, ensuring smooth transitions with minimal disruption. - Advisory Services: Expert guidance to align IT solutions and programs with strategic goals, enhancing efficiency and effectiveness. - Cybersecurity Solutions: Cutting-edge services to protect organizations from evolving cyber threats, ensuring data security and compliance. - Risk and Compliance Management: Comprehensive risk assessments and robust security controls to safeguard organizations and ensure regulatory adherence. Primary Value and Solutions Provided: WholePoint Systems addresses the challenges of rapidly evolving technology landscapes by offering end-to-end IT solutions that modernize infrastructures, reduce technical debt, and embed AI-driven automation. By integrating ServiceNow with other IT and security tools, WholePoint enhances decision-making, optimizes workflows, and drives innovation. Their services enable organizations to streamline operations, ensure compliance, and achieve operational resilience, thereby maximizing return on IT investments.

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whyaye! is a UK-based consulting firm specializing in digital transformation services, particularly through the ServiceNow platform. Founded in 2019 and headquartered in Newcastle upon Tyne, the company has rapidly grown to over 100 employees across the UK. In May 2023, whyaye! was acquired by Ernst & Young LLP , enhancing EY's capabilities in technology consulting services. Key Features and Functionality: - ServiceNow Implementation: Expertise in deploying and optimizing the ServiceNow platform to streamline business processes. - Digital Transformation Services: Comprehensive support for organizations undergoing digital change, including enterprise transformation and program delivery. - Business Change and Adoption: Assistance in managing organizational change to ensure successful adoption of new technologies and processes. - Operational Resilience: Strategies and solutions to enhance business continuity and resilience. - Integrated Risk Management: Services to identify, assess, and manage risks across the enterprise. Primary Value and Solutions: whyaye! addresses the challenges organizations face during digital transformation by providing expert guidance and solutions that enhance efficiency, agility, and resilience. Their deep knowledge of the ServiceNow platform enables clients to automate workflows, improve service delivery, and achieve better business outcomes. By focusing on user adoption and change management, whyaye! ensures that technological advancements translate into tangible benefits for their clients.

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Windward is the trusted source for the design and implementation of Tivoli solutions that align technology with organizational goals and requirements. Windward is an operational management consulting firm for organizations that rely on their network and systems infrastructure as a key asset. Windward takes a fresh look at organizational objectives and develops a strategy on which to build dynamic solutions that continually increase clients' return on investment, efficiency and overall reliability while reducing operational costs.

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Appirio, a Wipro Company, develops modern business applications for enterprise companies and delivers the tools they need to attract top talent, boost collaboration, and deliver exceptional customer experiences. Our experience-led strategy focuses on the four pillars of success: implementation success, user success, operational success, and financial success to close the value gap and to ensure customers realize the full value of their technology investments. Appirio, founded in 2006, is a global strategic partner of Salesforce and long-time Google partner who has helped over 3,000 enterprises adopt effective cloud-based solutions across industries, including Healthcare & Life Sciences, Banking, Higher Education, Manufacturing, and Retail. We are invested in building industry-focused accelerators that improve time to value and are repeatedly recognized as a key partner in innovation by Salesforce and among the best places to work across the globe.

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World Wide Technology (WWT) is a technology solution provider with more than $10 billion in annual revenue that provides innovative technology and supply chain solutions to large public and private organizations around the globe.

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