Consulting Services for ServiceNow IT Service Management

Combination of the best Business Technology experts, practices and tools offers clients a unique and comprehensive toolkit for creating business value.

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SOFtact Solutions, LLC is a Woman-Owned Small Business founded in 2017, specializing in delivering innovative solutions and engineering services to support today's warfighters and government entities. Headquartered in Fayetteville, NC, with a principal office in Augusta, GA, and additional locations in Huntsville, AL, and Tampa, FL, STS offers expertise in ServiceNow solutions, strategic advisory and program management, C5ISR enterprise architecture and design, and cybersecurity and IT services. Their mission is to create customer success by solving complex challenges with honesty and integrity, aiming to be a recognized partner of choice for the Department of Defense and other government agencies. Key Features and Functionality: - ServiceNow Solutions: STS provides comprehensive ServiceNow architectural, design, implementation, and sustainment services. Their team of cleared experts is certified across various application areas, including IT Service Management , IT Operations Management , Configuration Management Database , IT Business Management , Customer Service Management , and Field Service Management . They emphasize process optimization and platform integrations to enhance operational efficiency. - Strategic Advisory and Program Management: Leveraging extensive experience in Army and Special Operations, STS offers strategic advisory services and program management. Their flexible contracting options, including WOSB status, enable rapid and cost-effective problem-solving tailored to the unique needs of government clients. - Cybersecurity and IT Services: STS's cleared IT technical team delivers support and service desk services, Splunk engineering and implementation, VTC and telecommunications support, and cybersecurity and IT training services. They specialize in Commercial Solutions for Classified as a service and Zero Trust security models, led by their Technical Innovation and Integration Branch. - C5ISR Enterprise Architecture and Design: With over 50 years of Special Operations Forces communicator experience, STS provides non-proprietary solutions for C5ISR and tactical radio integration, consulting, and training. Their services include MIMO/MANET integration, airborne Command and Control solutions, and Communications on the Move solutions. Primary Value and Solutions Provided: STS's primary value lies in their commitment to being problem solvers for the Department of Defense and other government agencies. By offering a unique blend of industry and government experience, they understand the complex needs of their customers and deliver non-proprietary, cost-effective, and integrated applications and solutions. Their expertise in ServiceNow solutions, strategic advisory, cybersecurity, and C5ISR enables them to address critical challenges, streamline workflows, enhance efficiency, and drive mission success. As a HUBZone certified and WOSB, STS provides unmatched flexibility to contracting officials, offering competitive pricing and sole-source contracting options.

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Softline Group is a leading global IT solutions and services provider, specializing in digital transformation and cybersecurity. With over 25 years of experience, the company operates in more than 50 countries across Eastern Europe, the Americas, and Asia, serving a diverse clientele that includes both private and public sectors. Softline offers a comprehensive suite of services, including end-to-end technology solutions, public and private cloud services, software and hardware provisioning, and a broad array of associated services. In 2020, the company's turnover exceeded $1.8 billion, reflecting a consistent annual sales growth of approximately 20% over the past decade. Key Features and Functionality: - Comprehensive IT Solutions: Softline provides a full range of IT services, from consultation and strategy development to implementation and maintenance, ensuring seamless integration of technology into business operations. - Cloud Services: The company offers private, public, and hybrid cloud solutions, enabling businesses to leverage scalable and flexible computing resources tailored to their needs. - Cybersecurity: Softline delivers robust cybersecurity solutions to protect organizations from evolving digital threats, ensuring data integrity and compliance with industry standards. - Software and Hardware Provisioning: As a partner of over 6,000 software and hardware manufacturers, including Microsoft, Oracle, VMware, and Cisco Systems, Softline supplies a wide array of products to meet diverse business requirements. - IT Consulting and Outsourcing: The company offers expert consulting services and can manage entire IT processes, allowing businesses to focus on their core competencies while optimizing technological performance. Primary Value and Solutions Provided: Softline Group empowers organizations to achieve digital transformation by integrating advanced IT solutions that enhance operational efficiency and competitiveness. By offering tailored services in cloud computing, cybersecurity, and IT infrastructure, Softline addresses the unique challenges faced by businesses in various industries. The company's extensive partnerships with leading technology vendors ensure access to cutting-edge products and services, while its global presence allows for localized support and expertise. Ultimately, Softline enables clients to navigate the complexities of the digital landscape, ensuring sustainable growth and innovation.

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SoftServe delivers digital solutions for tomorrow's needs. SoftServe transforms the way Fortune 500 and ISV clients do business across Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design.

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Softtek is a global provider of process-driven IT solutions with more than 30 offices around the world.

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Soltrix Technology Solutions, Inc. is a Premier ServiceNow® Partner specializing in delivering comprehensive IT Service Management , Customer Service Management , and Human Resources Service Delivery solutions. Since 2007, Soltrix has been dedicated exclusively to the ServiceNow platform, providing end-to-end services that include consulting, implementation, integration, and ongoing support. With a team of over 80 certified professionals, Soltrix focuses on streamlining business processes, enhancing operational efficiency, and driving digital transformation for organizations across various industries. Key Features and Functionality: - ServiceNow® Implementation: Expertise in deploying ServiceNow solutions tailored to organizational needs, ensuring seamless integration and optimal performance. - Custom Application Development: Design and development of bespoke applications on the ServiceNow platform to address unique business challenges. - Integration Services: Connecting ServiceNow with existing enterprise systems to create a unified IT ecosystem, enhancing data flow and operational agility. - Managed IT Services: Providing ongoing support and maintenance to ensure the continuous improvement and reliability of ServiceNow instances. - Workflow Automation: Automating complex business processes to reduce manual tasks, increase efficiency, and improve service delivery. Primary Value and Solutions: Soltrix Technology Solutions empowers organizations to maximize their ServiceNow investment by delivering scalable and intelligent solutions that drive business growth and operational excellence. By focusing solely on the ServiceNow platform, Soltrix ensures deep expertise and a commitment to quality, helping clients achieve measurable ROI through improved service management, enhanced customer experiences, and streamlined workflows. Their services address common business challenges such as inefficient processes, data silos, and the need for digital transformation, enabling clients to stay competitive in a rapidly evolving market.

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Solex is a provider of world-class software solutions, specializing in digital transformation through the integration of Artificial Intelligence and sustainable practices. With over 30 years of experience, Solex operates across Latin America, including Chile, Colombia, Peru, Ecuador, and Mexico, offering comprehensive services such as implementation, licensing, consulting, continuous improvement, upgrades, and change management. As a strategic partner of renowned companies like IBM Maximo, Dataiku, Microsoft, Tableau, and ServiceNow, Solex delivers innovative technologies that enhance operational efficiency and competitiveness for organizations. Key Features and Functionality: - AI-Driven Solutions: Solex integrates advanced AI technologies to optimize business processes and decision-making. - Comprehensive Service Portfolio: Offers end-to-end services, including implementation, licensing, consulting, continuous improvement, upgrades, and change management. - Strategic Partnerships: Collaborates with industry leaders such as IBM Maximo, Dataiku, Microsoft, Tableau, and ServiceNow to provide cutting-edge solutions. - Regional Presence: Operates in multiple Latin American countries, ensuring localized support and understanding of regional market dynamics. Primary Value and User Solutions: Solex empowers organizations to achieve digital transformation by leveraging AI and sustainable practices, resulting in enhanced operational efficiency, competitiveness, and agility. By offering tailored solutions and expert guidance, Solex addresses the unique challenges faced by businesses in Latin America, enabling them to navigate the complexities of modern markets and drive sustainable growth.

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Solugenix Corporation is a pioneering IT services organization with over 50 years of experience, specializing in delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, Solugenix is a trusted partner for integrating advanced technologies with streamlined processes. Their solutions drive growth, foster innovation, and ensure compliance, providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Their recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores their growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means having a dedicated ally focused on your success in today’s fast-evolving digital world. Key Features and Functionality: - Comprehensive IT Services: Solugenix offers a full spectrum of IT services, including application lifecycle management, support center services, ServiceNow solutions, managed services, digital transformation strategy, operations management, DevOps practices, and robotic process automation . - ServiceNow Expertise: As an Elite ServiceNow Sales, Technology, and Services Partner, Solugenix provides professional implementation services and process consulting, consistently ranking in the top 1% of ServiceNow partners for customer satisfaction. - Industry-Specific Solutions: With a focus on technology-driven industries, Solugenix delivers tailored IT solutions that solve complex challenges for businesses across sectors such as financial services, manufacturing, retail, healthcare, and telecommunications. Primary Value and Solutions for Users: Solugenix's primary value lies in its ability to integrate advanced technologies with streamlined processes, driving growth, fostering innovation, and ensuring compliance for its clients. By offering comprehensive IT services and industry-specific solutions, Solugenix helps businesses achieve operational excellence, enhance customer satisfaction, and maintain a competitive edge in their respective markets. Their commitment to process maturity and customer success ensures predictable outcomes, timely delivery, and adherence to budget constraints, providing clients with the certainty they seek in a technology partner.

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Solve.it s.r.l., founded in 2003 in Turin, Italy, specializes in IT consulting, application development, and management services. The company focuses on supporting large clients across various sectors, including automotive, industrial, food, rail, aerospace, and naval industries. With offices in Turin, Milan, and Bologna, Solve.it has established itself as a key player in the Italian IT landscape. Key Features and Functionality: - IT Service and Operations Management: Provides comprehensive support for IT infrastructure and end-user services, ensuring seamless operations for clients. - Application Development and Management: Offers end-to-end services in designing, developing, and managing applications tailored to client needs. - Expertise in Leading Platforms: Proficient in platforms such as SAP, ServiceNow, Cornerstone, IBM Maximo, Microsoft, and Oracle, enabling the delivery of versatile solutions. - Industry-Specific Solutions: Delivers specialized services to sectors like automotive, engineering, financial services, public sector, industrial automation, food and beverage, manufacturing, defense, transport, large home appliances, and pharmaceuticals. Primary Value and User Solutions: Solve.it empowers organizations to navigate digital transformation by optimizing, modernizing, and managing their IT services and assets. By leveraging deep industry knowledge and technical expertise, Solve.it enhances operational efficiency, streamlines processes, and drives innovation, enabling clients to stay competitive in a rapidly evolving technological landscape.

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SOLVVision AG, founded in 2013 and headquartered in Frankfurt am Main, Germany, specializes in Enterprise and IT Service Management consulting. The company offers tailored solutions to optimize and automate business and service processes for both national and international clients. With a team of over 80 consultants operating across Germany, SOLVVision provides comprehensive services that include strategic consulting, process optimization, digitalization, and organizational support. Key Features and Functionality: - Consulting and Design: Conducts workshops to define goals, action areas, and concepts, ensuring alignment with client expectations. - Implementation and Integration: Enhances service quality through effective implementation and integration of solutions. - License Management: Offers guidance on licensing to help clients manage costs effectively. - Change Management: Engages stakeholders actively in the change process, promoting transparency and feedback. - Operational Support: Provides assistance in operations and support, allowing clients to focus on core competencies. Primary Value and Solutions: SOLVVision's primary value lies in its commitment to delivering business value through independent and customized service management solutions. By leveraging leading platforms such as ServiceNow, Atlassian, and USU, the company ensures that clients experience a rapid return on investment. Their value packages, combining business consulting and tool customization, enable clients to quickly realize the benefits of the implemented solutions. Additionally, SOLVVision's managed services help clients continuously enhance and sustain business value over time.

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